Who Uses This Software?

Our customers range from two-person startups to Fortune 10 corporations. In fact, 77% of the Fortune 100 uses Slack.


Average Ratings

2935 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $6.67/month/user
    See pricing details
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online

Vendor Details

  • Slack
  • slack.com
  • Founded 2014
  • United States

About Slack

Slack is where team communication happens. When your team needs to kick off a project, hire a new employee, deploy some code, review a sales contract, finalize next year's budget, measure an A/B test, plan your next office opening, and more, Slack has you covered.


Slack Features

  • Activity / News Feed
  • Calendar Management
  • Chat / Messaging
  • Discussion Threads
  • File Sharing
  • Push Notifications
  • Search
  • Surveys & Feedback
  • Task Management
  • Video Conferencing

Slack Reviews Recently Reviewed!

Easy way to collaborate

Dec 13, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: I use this for a work team that I'm on.

Pros: Easy way to invite people to join a persistent online chat group, with different rooms in it. You can quickly collaborate with different groups.

Cons: It can be easy to lose track of what is going on if you are not paying attention or miss the notifications.

714acfd1a2593ac5322e782ba06aaef2

Great inter-company communication tool

Dec 13, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Slack allows multiple businesses and hundreds of employees to all communicate with one another so easily. We share ideas, thoughts, pictures and ask each other questions. It has absolutely enhanced how efficiently we run the inners of our business. I think it also helps us come together as a team.

Cons: One thing that I would like to change about Slack is the ability to add people to the channels. I wish they were able to add themselves to the initial channel in the very beginning. I don't always get to it right away and I would like employees to get started on it right away.

Overall: Its great how it helps communication throughout the company and so easily.

Slack is the best way to communicate with my team

Dec 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like that you can have separate channels for separate conversations. That way, the entire team isn't being bombarded with messages that don't concern them.

Cons: It's hard to flag or organize things that you need follow up on. Important things can get lost in all of the back and forth conversation.

Overall: Better team communication and less email clutter.

Great for teamwork!

Dec 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The app is great for cutting down emails and teamwork in an organisation. The ability to send emojis is also great! I also like how you can set your notification settings per channel.

Cons: Sometimes it takes a while to load and can slow down my computer, this can be annoying at times but usually it's not noticeable.

Communicating in a college research group

Dec 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Pros: One of the research groups that I was a part of in college used this tool to collaborate and share files. It has intuitive, simple controls. It was exactly what we needed.

1cf51638313298b2d66f39a182a49378

WOW! So much love for Slack.

Dec 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: If you aren't on Slack yet you should be. You'd be crazy not to be to be honest. I've been so excited to see what they come out with yet. Way better than email for my team.

Cons: I don't feel like the paid plan give enough value for me to want to upgrade. So we suffer through the annoying things that don't come with the paid plan. Just a little to costly for what I feel you get.

Overall: Fast and easy communication. Less email.

A great way to have teachers communicate together.

Dec 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I think the best part is the ability to communicate and upload files such as lesson plans to Slack. This allows teachers to be on the same page.

Cons: Some teachers struggled with the interface but I did not have a problem. I think that with more time spent, they will be fine.

4a510dbc23fd861ab52f3ec5c8c9998a

Great app for quickly chatting with others in your organization!

Dec 12, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Easy to get started, easy to get to talking with your other colleagues, seamless integration with other apps and software.

Cons: For me, it was very hard to get the app going and start using it. You have to be invited to the groups and sometimes, it doesn't always get the invites through efficiently.

The best way to communicate with basically anybody.

Dec 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Simple yet powerful communication tool that allows you to communicate with coworkers, friends, and any other groups you're a part of all in one easy interface. Slack basically replaces email for my company.

Cons: The mobile app isn't quite as intuitive as some of the other group chat messaging apps (granted the others are designed specifically for mobile), but I do see very low usage of the mobile app among my employees.

Great Product

Dec 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use, Centralized communication, get add ons to connect to other programs, Helps keep emails, documents and comments available on our projects

Overall: Centralized location for emails, documents, comments and any attachment I want to include

Great communication in office

Dec 12, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I really like the ease of use for this program, along with being able to manage what i need. I like that i can personalize it too.

Cons: In comparison to other communication software programs we have used, I do not particularly love the aesthetics of it.

C6e5920859bff1917263f9033e288cb6

Chat Made Easy

Dec 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I use Slack at work to chat with my colleagues, both who work in-house and remote. We moved from a different chat software to Slack and at first I was hesitant. But I'm so glad we made the move. Slack is easy to use and easy to configure. My favorite parts are being able to turn all noise off (which surprisingly was not a feature in our last chat system), and the ability to keep everything organized in different channels.

Also, we use the free version. We haven't found the need to upgrade to a pro version. So that in itself is a pro!

Overall: Ability to chat with people in my work office, and outside the work office.
Ability to "mute" notifications, which makes this a stress-free chat (yay)
Ability to save money because the free version works for us.

C3b827c7e9710bd659d9c0df21063912

Easy messaging for businesses

Dec 12, 2017
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
Likely
Extremely
Likely

Pros: I like that you can create channels and invite users. Also like the e-mail and desktop notification features.

Cons: It's not super user-friendly, and took some time to get used to. It isn't very easy to navigate especially on the iphone app.

Overall: MEssaging groups easily and quickly.

3a9ec218894c94aa8e75b53220d7a95a

Its makes communication much easier for large groups

Dec 12, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like how I dont have to watch every channel unless i am tagged. I also like how you can make calls from the app

Cons: I have to many channels to keep track of. I wish there was an easier way to monitor them. I also wish there were more customizable color option for the interface.

Overall: It saves me a lot of time talking to my team mates without having to leave my desk. I also like how i can tag people for in comments to make sure they see it.

Easy to use chat service that helps my team stay connected

Dec 12, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I like how easy the service is to use. My team, Marketing, doesn't require the fancy bells and whistles that other teams in our software company need that Slack provides however, we use it constantly. It's easy to make groups and keep those conversations open, unlike Skype for Business, and creating custom emoji's makes work fun!

Cons: The video feature isn't the best quality though it seems Slack is pushing updates on a regular basis and trying to fix bugs in that feature.

Overall: The biggest benefit our team gets from this software is ease of communication between individuals as well as with team with multiple contributors. It's easy of integration with other software services is also a great benefit.

Slack Fan

Dec 12, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Slack is extreme fuss free and has an engaging interface. Fast and easy to use and is self explanatory.

Cons: Sometimes sharing messages across groups or conversations don't work well as the shared link doesn't work.

It's just the best out there

Dec 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I've been using Slack for quite a while now. Using it with a team of 15 people. I also have used facebook workplace and Chatwork, just to see what else there is but always came back here. It's easy to use: I use Slack in Japan with Japanese coworkers, some of them don't speak English. Now Slack is available in Japanese, but for the last 3 years when it wasn't, UI was still simple enough and never a problem even though Slack was only in English. isn't this a compliment? haha With 3 years I did experience some bugs (partly my fault cause my Phone was a bit outdated), but customer service was always there to help and they were super fast & updated the app to fix it. Free plan available. Everyone on our team is always online so it's very easy to chat: you could argue that this is the company culture or team's responsibility but if the UI is difficult noone goes online and everyone starts useing other ways to communicate (experienced this with Chatwork)

Cons: Sometimes app updating on Windows 10 was funny: inconsistent icon designs on the Tab Bar. But maybe that is Windows 10s fault but never had this happen with any other app If you are on the free plan, you need to store important conversations somewhere else because old messages disappear, but we just use Slack for communication + sharing, and Google Drive for storing important data. Important data should be stored better than just in a feed anyway. Problem Solved. I think people tend to think less what they write on Slack compared to email. So you sometimes end up spending more time talking about something on chat and wasting 2 people's time, whereas on email one person thinks until it's worth sharing, then sends the email, so less time consuming in total. but in the end, it's good to keep conversation running so maybe not too big of a contra.

25bd6be62a2d6692be61b047dc8f663c

Forget the productivity benefits -- Slack is just plain fun to use.

Dec 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Slack enables to effectively communicate within a team, enables you to be organized by using sub groups and dedicated threads for each topic. The ability to integrate 3rd party applications like google drive, github, etc to share files between teams is great. The slack bot is helpful in getting to know about the applicatio.

Cons: One thing I wish I could do is more easily choose a GIF to post instead of sifting through random ones that pop up. However, sometimes this is even better because you'll find some really funny GIFs you didn't know existed. I also wish I could create a separate sidebar that has specific people in it at all times. Such as a grouping of my team.

Overall: It is fast to use in general. Like it is very usable when you want to talk to multiple people and even want to send them files for instance. When programming comes into play you can show code snippets to others too with Slack.

very useful in our organization!

Dec 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: many of our employees work in the field; this is just the best way to keep us connected and productive!

Overall: Being connected to everyone makes for a more productive team!

Made my life easy

Dec 11, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: Give it a shot

Pros: Slack has by far the most intuitive and visually appealing interface out of all the popular chat room applications. Creating individual conversations and rooms is a breeze and works exactly how you'd expect it to. Easy to set up and use. The ability to create public and private channels between users for fast communication to everyone involved. It's Free for a small company.

Cons: The push notifications are confusing to get set up and seems to have a few bugs. A channel must be created to include more than a certain number of users in a group message Can be overwhelming and disorganized if you don't keep up with the notifications as they come at you

Slack is the best team-messaging tool.

Dec 10, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Slack is very easy to use, it had great interface, and it's got great integration with many 3rd party applications. we use slack to communicate between sites and help each other with day to day task and solving problems. The mobile application works OK most of the time as well.

Cons: The inability to create sub-channels within channels. Poor quality of integration with Microsoft tools such as Skype.

Nice Way to Communicate

Dec 10, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I love Slack as a real time collaboration tool that operates more like a social media platform. It keeps things light and fun, while serving as a way to quickly and efficiently communicate in a variety of ways, whether it be DM, group DM, or private and public channels. It also serves as a all -in-one archive of communications with easy search functions.

Cons: I wish the app had a bit more beauty to it. I understand that with an app that has many features, it can be hard to make the UI super gorgeous. But it could be better.

Great Messenger Program

Dec 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Slack is really very easy to use, I love it. It is simple to use and allows for efficient, quick responses. I am just a user, but as a simple user, the app couldn't be more efficient than it already is. Having group channels is great and private conversations with coworkers without having to go back and forth with email has been wonderful.

Cons: The only thing I dislike about the app is that the notifications seem glitchy - sometimes I'll be notified of a new post or a response, and sometimes I am not notified.

All you need for your business internal communication

Dec 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Great that only users with your company's domain can join. Many apps that can be integrated with it. Reminders, slack bots are great.

Cons: On the free version, the messages are deleted after 10 thousand messages. But I will change to the paid version to have full benefits.

A1e64ff9d1bc840b4621ffbd7714fe3a

Amazing!

Dec 09, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: team collaboration, chat capabilities for reminder. Web interface is very friendly

Cons: desktop version sometimes hangs, need more improvement to be more stable and faster when it start.

Overall: Team communication and collaboration.

We wanted screen sharing primarily, and this feature is bare-bones

Dec 08, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
Likely
Extremely
Likely

Pros: We were looking for an easy screen-sharing software. Slack bought Screenhero a while ago and took over a year to integrate it. Screenhero functionality is nice and simple.

Cons: Now we have to pay for a bunch of features of Slack that we find useless for our organization in order to have screen-sharing.

Great chat/communication software!

Dec 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like how easy it is to use on any device you have whether its your mobile device, desktop, tablet or laptop. So easy to use and communicate! Search feature is great.

Cons: There isn't anything that I don't like about the software. There are added features for price but happy with what we have!

E0a5189d2d5a12787e83e5a78cf3b1f9

Awesome chat and collaboration tool

Dec 08, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very easy to use and setup. It is great how the mobile and the desktop experience are the same and can seamlessly be transitioned between the two.

Cons: Not a whole lot to dislike, but there are occasional outages of the service, and periods of slowdown.

Overall: Team collaboration and chat

I use slack for different organizations at school. It's great for committees within clubs.

Dec 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It's really easy to use, and has lots of customization that can tailor to whatever you're doing. It's also fairly code-friendly, making it easy to format and paste code.

Cons: I'm not really sure. Sometimes when people send pictures it's a little too much to look at, but you can get around it.

Great chat software with useful and plentiful integrations

Dec 08, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: There are really simple things Slack does that you take for granted until you use another chat software. It can automatically expand tweets, summarize Trello cards, snooze/set reminders, and more.

Cons: The search functionality could be more powerful, as it is sometimes hard to find older content. It could also be easier/nice to add/remove/drop people from group DMs.

Easily accessible, professional and organised way to work with your remote team

Dec 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Slack is both a meeting room (or more) and a virtual office where you can keep your files, easily share them with your team, create different departments to keep topics easy to follow, even use it for individual or conference calls (both audio and video)
The slackbots are really fun to work with, helping you to improve your organisational culture by personalising messages.
A great software making work easy and fun!

Best one!

Dec 07, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Slack is the most powerful software for different type of things. We are currently using Slack for collaborating and communicating with whole co-workers in our entire organization. Working with Slack gives you huge chance to get rid of email chaos and phone calls. It keeps everything in one place.

Cons: It's kinda take too much time on setup and difficult to adapt the interface at first. But anyway after learning how to do things in Slack you will see the results. It is the best one in market!

Friendly, easy-to-use, very organized

Dec 07, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Connecting with and communicating with others is very simple. The interface for users has a very easy learning curve. I've seen a variety of people using the app despite being unfamiliar with chat/team organization apps. They typically have no issues in using it.
The app also allows you to turn off notifications and specific times! Amazing. I can't tell you how many times I've been annoyed late night chats you can't mute.

Cons: The way to connect conversations is usually via hashtagging. If people misspell something, it tends to create various, and often unnecessary, hashtags.

Overall: Communication, organization, and teamwork.

Slack is not slack

Dec 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Overall it's amazing and has been a lifesaver. I highly recommend it to anyone managing multiple projects with different partners.

Pros: I am working on over 20 projects at a time and this helps keep me organized. I love that I can add a star two important items that need to be referenced throughout the project. As dialogues can become long especially when a project lasts more than a few weeks. I also really like the fact that some channels can be private or public and you can include whoever you want or not. The desktop version is also very helpful as it gives me notifications in case I miss something. I can't recommend it enough I don't know where I would be without it right now.

Cons: There really aren't too many negatives here. It would be great if there was a separate area where images and documents could be held that could be accessed on the sidebar. Also it would be nice if there was a way to have several contractors on one job but your conversations with each private.

Slack is the leading group chat platform for good reason.

Dec 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Slack has by far the most intuitive and visually appealing interface out of all the popular chat room applications. Creating individual conversations and rooms is a breeze and works exactly how you'd expect it to. File sharing is a great implementation and allows for nearly instantaneous collaboration.

Cons: When working at a large company this can get a little convoluted. It's just the nature of the business but it can get a little overwhelming at times.

Overall: Working at a large company means collaboration can get overwhelming. Jumping from office to office is a hassle and barebones chat applications such as Google chat just aren't enough. Slack allows us to share files, create instant rooms and work together efficiently from the comfort of our desks.

Used across our company for day to day communication

Dec 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to set up and use. The ability to create public and private channels between users for fast communication to everyone involved. It's Free for a small company.

Cons: The push notifications are confusing to get set up and seems to have a few bugs. A channel must be created to include more than a certain number of users in a group message.

Overall: Free communication to everyone in the company. Great messaging app.

Great messaging tool for the technical crowd

Dec 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: This messaging tool is great for technical users. It allows the sharing of code snippets and without formatting issues. It is very easy to spin off smaller conversations between team subsets.
I also prefer its ability to see historical conversations, which some other tools lack.

Cons: The only quirk that took getting used to is that notifications about new messages aren't as obvious as other tools. Sometimes I miss timely messages because I don't immediately see the number added to icon, rather than a blinking icon some other tools implement.

Overwhelming - and useful

Dec 07, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: Makes communication easy and convenient. I can quickly check on progress of various projects, check in with colleagues at any time of day, and centralises much of our communication in a shared medium that can make it easier for new employees to catch up.

Cons: Can be overwhelming and disorganized if you don't keep up with the notifications as they come at you. If there are not well-established rules around what slack is and is not for, it can start to become a file and password repository, social space, and home of disorganized conversations spread all over the place. (The search feature helps with this.)

Simply the best communication software out there!

Dec 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use, FREE, and with awesome features. I couldn't find anything like this in the market. Slack is a game changer to a lot of companies.

Cons: I guess it could "open" faster as it loads a lot of messages to each channel on the company's slack team.

Overall: Any type of communication inside my company got a lot easier when we started using Slack, it even saves all of our files and messages ..

an effective way for team communication

Dec 07, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Organized team chat, where all required business related tools are available like file sharing, calendar integration...etc

Cons: The user name sign in thing is kind of confusing. The user interface needs to be improved. The mobile app needs improvement.

Great alternative to email for the workplace!

Dec 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: Switching from email-only communication to Slack has been great for my nonprofit team! Slack is similar to an instant message service, so people can quickly type out and send a message to the entire team, without having to craft a formal email. Also, because Slack lets its users create different "channels" (separate conversations focused around particular topics/themes), it's very easy to keep the communication for a particular project contained in one designated area, without creating the same bulk as you get in email, where each reply copies the increasingly long entire history conversation history at the bottom. Because of these different features, online communication in our workplace has become much more efficient and, as a result, I've found our team to much more engaged than when we communicated purely through email.

Pros: Clean and modern interface, easy to use, group communications are more streamlined than in email, and users can create different channels for different people/topics (public or private)

Cons: The notification system for the desktop application can sometimes be a bit wonky. Although the app will be open and running (though minimized so it's not actively seen on my screen), I sometimes won't receive a notification informing me that someone has sent a message in one of my channels.

Slack is a very effective collaboration tool

Dec 06, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love how simple and easy the user interface is. The UI design is very interesting.
There is assistance and support from the automated slackbot which is pretty cool.

It is very flexible that it allows for a lot of free add-ons to be integrated into it.

Cons: The free version of Slack is very useful. However, the special features that come with the paid version are too expensive for my organization.

Overall: Very powerful team collaboration tool.

C4f91ab14f78c231cce2af162cb4bf04

Work made simple, connect with your coworker, friends and family.

Dec 06, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The interface is very user friendly. Lots of third-party integrations. Love the capability of adding/modifying user permissions and channels.

Cons: There is no voice chat and video chats. Because of so many hidden and custom features the application can be overwhelming for new users.

Overall: Helped us communicate better with everyone on the team.

E638a4ec4193ccf93305f22d2cacf691

I love using slack for managing projects and working with our team.

Dec 06, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Super simple to setup and connect my team. Creating a workspace is super easy and makes our business run more efficiently.

Cons: Slack can be a bit distracting. I love working with our group, but I find myself checking slack way too often.

Great tool

Dec 05, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: Recommeded

Pros: It has Rich set of tools and options. It offers Highly customizable notifications. Integrates with many other collaboration and office tools

Cons: I keep getting notifications that I am running out of room. Also, when I am trying to find a someone to continue a conversation with, I might have to type their name into a search bar to find them.

A5869e82122f493e8b4f6a522aec7217

Works efficiently for office communication

Dec 05, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality

Pros: Video conferencing is built-in so we are able to communicate easily with departments on different floors as well as offices in other locations.

Cons: When starting a new message you have to press enter twice after typing recipients name - a small, but annoying inconvenience.

It serves a purpose

Dec 05, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Comments: Per the above con, I'd actually advise that less is more when using Slack for your business. Also it's basically just IRC circa 2000 with a new UI and a monthly fee. :P

Pros: Slack serves a purpose - it isn't quite email, it isn't quite IM. The channel functionality allows for group chat and there are bots and other tools which simply aren't offered by Skype.

Cons: It can become overwhelming - it's difficult to filter through the noise and the notification customizations help but still create an inherent problem: people expect that if they tag you, send a direct message, or send an urgent message to the channel that it is received and read in a timely manner. On the other hand, if you open Slack for all of your alerts, you'll spend half the day operating out of it.

Corporate Communication Tool

Dec 05, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use tool that makes workplace banter, strategy and planning fun and effective. Changed the way I communicated with my team.

Cons: Hard to find other slacking communities. Almost seems there needs to be a directory for your territory or geo area.

Did a great thing for messenger apps in the workplace but can easily become a spam laden distraction

Dec 05, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: Brilliant user interface design, file handling and a massive range of integrations can make your team work very effectively in a distributed manner... if they can concentrate on the task in hand!

Excellent business features with logging and administration of chat streams

The integrations are just incredible, this tool becomes more like a dashboard and activity stream than chat app once you have it wired up to this that and everything with an API.

Excellent native applications which are consistent in design and behaviour across platforms

Cons: Some people just don't get it... treat it like another whatsapp, detracting from the task in hand.

Can easily become spammy with too many integrations adding feeds

Can be all too easy to "miss something important" because it gets swallowed up in a long chat stream. The signal to noise ratio can be poor!

Overall: High quality workplace chat application, IRC for the modern day... Can be very productive if used carefully and considerately, especially with sensible integration choices

When setup correctly slack can be your dashboard for your day.

When incorrectly used it is a horrible distraction!

A freemium worth paying for!

Dec 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Love slack; it really lets you experience the value of the product for free and that's its biggest pro. It can cost you nothing, but you get to use all of the features.. Makes communicating with your team seem fun with its color scheme, emojis, gifs, and plenty of other add-ons. Also love the long list of integrations; from google docs to setting meetings and reminders, it makes it easy to do everything without leaving slack

Cons: Does have some connectivity issues more often than i would like; also wish there were more notification options on the app.

The more I use Slack, the less I like it.

Dec 05, 2017
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: It's clean, customizable, and relatively easy-to-use, especially for smaller teams. Centralized file-sharing and collaborative tools make it helpful to stay on top of multiple projects.

Cons: Real-time communication is pretty obnoxious when you're relying on it for 90% of your organization's communication. While switching to Slack did cut our email usage considerably, the amount of noise that a messaging solution such as Slack generates is frustrating.

It's very difficult to keep track of conversations, and with a bare bones reminder system, it's not a great tool for collaborating on multiple projects. There's simply too much going on, and too much expectation that you're "always on" because it's real-time. Slack becomes a distraction far more often than it helps ease the pain of inter-department communication.

Overall: It helped cut our email usage considerably, and makes file-sharing a breeze.

Communicating with various team-members across the world.

Dec 05, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: I like how this software makes it possible to have multiple conversations with various groups of people on-the-go. It is a better organized messaging service than Whats-app.

Cons: It's another app to crowd my computer/phone. I find that I use the messaging/tagging system inside Asana more than I use Slack. It's easier to just use one piece of software to communicate with my team, and Asana has more features.

Overall: This software allowed me to communicate across platforms with my team members across the world. I can easily upload images and jump into different conversations with a variety of team members.

Slack has changed team communication forever...and it's amazing!

Dec 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love the integrations. I love having it on all of my devices. I love not using Skype or another type of internal messaging platform. I love the notifications. I love being able to disable them, snooze them, set hours for them. All the things! Starring messages for easy access later is something I use a lot. File uploading is easy. I just can't say enough raving remarks about Slack!

Cons: One con that really grinds my gears is the search function. It's pretty frustrating to filter through and limited...though upgrading can help access more messages. BUT the search is still cumbersome. I circumvent that by starring messages that I know I will need later, doing so sparingly, and unstarring the messages I loop back to, complete, and/or no longer need to address.

Awesome interoffice tool!

Dec 05, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: We use this for our inter-office communications as a company.I love that sends you previews of new posts right on your screen and also that you can create different boards to post various types of messages on.

Slack was so great for getting our team all on the same page.

Dec 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Slack was really great for a team that is somewhat in remote locations and at the office, combining all of our communication on one platform.

Cons: Really do not have any cons to mention except that it takes a little time to get everyone on the same page as it does with any new program.

Workplace messaging that doesn't suck

Dec 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: It takes new employees at our company no time to get used to Slack - it's super user friendly.

Pros: Slack is fantastic for modern workplace messaging and team collab. I love the integrations with Trello, Salesforce, and Google Drive. It's fantastic for collaborative file-sharing and team projects. I also love custom emoji and Giphy integration - not essential for the workplace, but once you have it, you can't live without it.

Cons: Slack has occasionally experienced outages or been slow to load, but these issues have always been resolved quickly in the past.

It can do everything

Dec 05, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: That it can do so much. I haven't used it to the fullest capabilities, but they have made it easy for developers to plug into the software. There seems to be a plug in for everything you would want to do.

Cons: I have found that editing certain settings can be hard to find. I have had to google how to do certain things that I thought would be pretty intuitive

3003058b8151ca245c4d685e6f6c0d52

You love it at fist and will hate it after a few months.

Dec 05, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: It's friendly and simple to use, you get the right notifications from the right people and has a lot of customizations.

Cons: Slack is a great work tool, the initial idea behind the product was making work not feel like work, however it turned into taking work to wherever you go which gets exhausting. Lately has got limited and expensive.

Slack is amazing!

Dec 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The number of plugins, ease of making channels and adding people etc. Shortcuts. Emojis. The list goes on. Its the best of trillian, messenger, and AOL chat, but with plugins you can instantly access gifs, create memes, and more.

Cons: You have to pay for those plugins and they are expensiveee! slack costs a bit too much for my tastes.

Overall: Great team chat for collaboration at work

it is the perfect social network to a work team and monitoring systems.

Dec 05, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: you can use it to alert in real time if you have any problem in your system, also if you use a corporative mail it will add automatically to the working group. is so easy to use, in a few words is a perfect tool to a work team.

Cons: It doesn't have video call and conference call. It is a big mistake as it is indispensable. The discrimination in the chat is severe, maybe they need to change that.

Slack has become our go-to app for team collaboration and communication.

Dec 04, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Slack is perfect for talking direct messaging, group messages or syncing team communication across multiple locations. When given the opportunity, we've introduced it to our clients for new projects where communication is key.

Cons: The video chat and screenshare is lacking some. It tends to lag, or replace the screen with large black boxes on slower connections. Audio does not seem to be effected by this though.

Overall: We noticed better communication and collaboration from our team after using this project for some time. It's also nice to be able to search back through the messages from months ago and recall what was discussed at that time.

First time using it, it's pretty easy to maneuver.

Dec 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like that it will show my most recent conversations up at the top of my list. I also enjoy being able to use and add my own emojis.

Cons: I keep getting notifications that I am running out of room. Also, when I am trying to find a someone to continue a conversation with, I might have to type their name into a search bar to find them. I wish it would just show ALL of my conversations to the left side panel.

Overall: I am able to reach my co-workers very quickly and I am also able to group them together according to certain projects or issues that need to be communicated to large groups.

Great way to replace email for internal communication

Dec 02, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The platform is very fast on mobile and desktop app. We have tried other platforms and none of them is as fast. It is also very clear and easy to use.
The main benefits is to completely get rid of internal emails. Any email needs to include a person external to the company, otherwise it should be in Slack.

Cons: Slack is the premium product in its category so it's a bit expensive.
The inability to see whether someone has seen or not a direct message is also inconvenient.

Overall: Declutter my email inbox and save time. Easier and faster for informal communication.

A great communication tool for business

Dec 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use, reminders are great, integrations are cool. Slack bots help a lot, I am using the free version but will be moving to the paid one soon.

Cons: The desktop app does not work properly sometimes, it shows me unread messages on my PC task bar but there are none when I open the app.

Slack is the best team communication tool

Dec 01, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: This can be customized and linked with many API integrations, this makes it really great and more ease to use.

Cons: The free version is awesome but is still missing a lot of features that can be added with the paid versions, however, it's too expensive, We have more than 200 employees and can't pay that much money for this

Great collaboration tool, easy IMing and file sharing

Dec 01, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like that it keeps a history of files shared. My team uses this to share larger files, and it's easy to go back and re-download something if you need it again. Works 1,000X better at IMing on a Mac than Skype for Business.

Cons: The multiple streams can get a little confusing if you have a lot of them. It's also difficult to set my status and remember to change it when needed.

Overall: IMing feature, file sharing, records of team discussions, integrates with Asana for task management.

Slack allows for me to seamlessly communicate with my co workers on the go.

Nov 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The user friendly interface and simplicity of communication. Slack allows for me to seamlessly communicate with my co workers on the go.

Cons: I don't have many complaints about the product. It can be rather expensive but in my opinion it is well worth the price.

Good...but almost to unstructured

Nov 30, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money

Pros: Certainly easy to use... Seems to be secure... and allows for good organization. Mobile application works great

Cons: Almost a bit too unstructured (or maybe I just don't know it well enough, being self taught). We have an international organization, and the management tries to adopt this... just didn't take.

22dd6458470b5a91f5ac532521a85d64

Easy to use, ideal for work teams

Nov 29, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: It is an excellent alternative to any other internal work chat; It is a simple tool and very easy to use from the first moment, the chat is not cut and the bandwidth consumption is very low

Cons: If you do not hire the paid version, over time all your files and conversations are deleted, so all the important information should be stored somewhere other than the platform.

Overall: We use it regularly in the work for internal communication and with the client; It is an easy way out of any communication problem that already exists and saves us a lot of time in general.

70075131cfc8cdaa46014832223e7624

A very useful tool to collaborate within Agile environments

Nov 28, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use. Easy to communicate on a channel or direct thread conversations. Good lightweight mobile app. Easy to set-view availability status. Its like chat+email clubbed together with subtle differences. Very active community and good customer support. Easy to automate using slack bots.

Cons: Difficult to search messages concerning me if I have subscribed to multiple channel.
In outlook, I can set rules to direct messages to different folders - not sure how to do the same on sack.

95ce86c0b1990eb344873e1f1fdec43d

Slack is seriously the best. Look no further.

Nov 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I tried to submit this and something went wrong and now I have to write this all over again but if this should tell you anything, it's that Slack is so amazing that I would rewrite my review for it again because it's that great. The greatest thing about Slack is that its the best at what it does, but it's also really great at a lot more. Great team chat, but also great video calls, task management, document sharing, direct messaging, etc. Slack is redefining companies communicate with one another. I've seriously never had a complaint. I would never consider another team chat tool because I couldn't imagine not using Slack.

Easy to use and very functional

Nov 28, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use, good for business organization, core features, organized, free version is ample in use, teamwork improvement

Cons: Visually it is not the prettiest software but it gets the job done. It has a slightly annoying system of logging in and requires you to remember specific links.

Slack is great for keeping in contact with coworkers

Nov 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Its extremely easy to use. I have it on my work computer and on my phone just in case anyone needs to contact me from work. I can easily make group chats for specific projects if needed. Its also great to use if you need to share a file quickly. They also offer a flexible price range.

Cons: It's hard to add a con because Slack works exactly how intended. They only minor gripe I have is that contacting customer service seems to be only through email. I'd hope that eventually they'd either have a call number or chat support for quick help.

Overall: If someone is looking for an easy and quick way to keep in contact with coworkers and/or share files, this is the best way.

simple, enjoyable, fun, efficient

Nov 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love the ability to pin messages and start threads. This has made team communication so much easier to sort through. The emoji reactions are a fun way to show support for an idea without crowding the chat room. I find the interface to be easy to navigate and understand

Cons: I don't like that leaving a private chat room will revoke access entirely. Additionally, I wish the search feature had more capabilities so I could find what I am looking for even quicker.

Overall: better, clearer, and more consistent communication across teams and locations

Slack is the upgraded IRC

Nov 28, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: For those of us who grew up on IRC, Slack is the newest upgrade. A little flashier than IRC but not in a detrimental way. Slack keeps our team moving and communicating since we're an entirely remote org. Numerous integrations with bots and other apps helps to keep everything in one place.

Cons: Sometimes it's a little difficult to figure out how to change certain settings--the menu is not entirely intuitive.

used slack as internal communication application in our business

Nov 28, 2017
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Ability to automate messages based on actions (for example we sent a message to the QA team each time a new version was available)
Setup different channels for different develoment teams
integrates with google docs
Avoids the use of email for every message

Cons: Only allowed to keep 10000 messages in the free version
Can result in a lot of spam messages if not used correctly
Can distract from actual work if people end up chatting
Get involved in conversations you dont need to be between members in your group

Overall: it helped us automate messages to teams based on work being ready. It also stopped us using email a d cc'ing people on every single email when not necessary. We also used it instead ogf skype for internal communicatio

Better than most Paid softwares, but not flawless

Nov 27, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: Although it has its cons, this is by fay the best IM app I have ever used.

Pros: Works better than Skype for Business for mobile notifications and the web app works very well. The notifications work just as well and are as reliable as text messages.

Cons: I wish the mobile app would mute notifications while on the phone. Group conversations always ruin my phone calls. Only other con is that I don't always get notifications after a snooze period or after nighttime period.

Excellent software, amazing integrations, expansive free tier.

Nov 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love the vast number of integrations, and also the ease of integration with anythings else, slack brings in addition to a very well thought-out business communication suite. Plus the free tier is so expansive, many small businesses can run their entire operation on it!

Cons: Slack "nails it" on so many things that this is a very small nit-pick. It performs quite well inside an organization, but it would be great to bridge the next gap of emailing with clients (which they might have some ability with gmail or other integration- I haven't explored it much).

Overall: This software provided a very clear and concise path to review lots of different software products. I hadn't heard of it before I was referred, but I can see myself coming here to look at reviews of business software before I buy.

31b2a2724f2dd2083f7a78612e19b0c0

Slack has upped our office communication efficiency

Nov 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Slack is extremely easy to use. File transferring is seamless. My team and I can collaborate on projects without having to take time out of our day for more meetings and that is important.

Cons: The UX can become a little cluttered if you don't spend the time setting your preferences. But honestly, that's a very small concern. Slack is nearly perfect.

Overall: Less meetings. Easier collaborations. Connecting to remote offices.

5944230ae139e5866316437fe2f74340

Slack got our team talking to each other.

Nov 27, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I like how simple it is to have a conversation. It allow the team to talk, share and collaborate without people feeling that it is too much or that they get lost.

Cons: I wish it was easier to figure out what channels I should be a part of. I haven't found it particularly easy to know what new channels have been created and if I am missing from where I should be.

Overall: Our team is spread-out and has struggled to collaborate. This really changed out we worked and people that had no involvement all of the sudden are part of the conversation.

An easy way to keep all of your different teams organized.

Nov 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I like how Slack integrates with many of the programs and services that my employer uses. This makes it very easy to share files and projects with others on my team.

Cons: Sometimes the notifications can act strange. I have disabled desktop notifications in the past and I still receive some of them. With them enabled it seems like I only receive half of them or so.

Overall: It makes it extremely quick and easy for me to stay in touch with the large number of coworkers spread out over multiple teams.

7d4dbb650b861c9f1d2744c0f3d63ec3

Our company absolutely loves slack! It's a great communication tool!

Nov 25, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We love the fact that you can now screenshare and video conference with a simple click. I also love that you can have slack notify you on key words and the notifications are so very easy to use!

Cons: Often times we rely too heavily on the software and things can often times get missed. An important conversation with a colleague can be looked over if you simply click away from the conversation. I wish there was a way to better remind yourself of important communication or a quick way to create a task list based on a conversation.

Overall: A fantastic way for companies to communicate more efficiently and more effectively with each other. It's also a great tool for uploading files quickly to your colleagues and peers.

I could not find much use for it

Nov 24, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: It was great for communicating on specific jobs we had. You can customize the notifications you get as well as the different subjects within work. With a large enough group it could be extremely useful.

Cons: The business I am apart of did not have enough people to find it useful. We could all just send a group message compared to having to open Slack and find the right job.

Slack is just for communication

Nov 23, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: We needed to streamline our internal communication. The ability to share documents, photos, and the occasional gif has really improved our productivity.

Pros: Slack is a great way to open up conversations, topics, etc. to specific or large groups of people who need to be in the know. lack's quality UI and UX design is is what sets it apart from its competitors

Cons: The only thing I dislike about slack is how much of my Mac's memory it hogs up. Its not a huge amount, but I feel like it's more memory than it should be taking up. The only thing I don't like is the cap for messages, and that get deleted from the history. Adding a new group is not easy and then within the group are multiple channels (as different hashtags) which is somewhat confusing and overwhelming.

Good and easy communication tool

Nov 23, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: If there is ever any problems in communicating with each other, start using Slack to streamline your workflows, find old messages with the great search function and share channels with people not just in your organisation.

Pros: For real, Slack is a game changer. Clearly, slack founders understood that skype is not enough for business communications. Slack is so reliable, and so good that words are not enough to describe how much I like . I like that you can easily share Google Files, from the Google drive to your colleagues in a Slack channel. I also like that you can use emojis as comments, tag certain people within the comments, and make it fun to have a conversation within the app.

Cons: Slight lag on updating my unread channels on the mobile app. Sometimes you get inundated with message

It is a software that we are implementing in the office, to achieve greater collaboration.

Nov 23, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like that it keeps all the messages that I am writing in the work groups. I like it because it is easy to share files in work groups. Also when we include a new member to the groups, the historical messages are there. I really like being able to use Slackbot, because it allows automatic activities and even greetings within groups, that makes communication fun.

Cons: I have noticed that it consumes a lot of bandwidth and resources when we want to make video conferences. When I want to add a new group, I must give administrator permissions to the user or moderator that the group needs and then withdraw it, this should not be the case. The user permission scheme is very limited. The instructions for using third-party components are not clear when I add them. In the mobile version for IOS, alerts remain as "dormant", sometimes I have to open the application to show the alert.

Overall: I have achieved better communication with the people I work with. I feel that now we are all more updated on the things we need. The information reaches us faster and the communication is very fluid.

23127587ffe7eb8e872d7270586eef0d

Your team's communication, organized

Nov 23, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Slack does two things extremely well. First, it provides a place where conceivably all your team's communication can take place (replacing email in many ways). You can share files, have short- or long-form discussions, receive incoming alerts: all the things you probably use email for. This may sound like chaos, which is where the second thing Slack does well comes in. Slack gives you the tools needed to filter and organize all this communication. You can create as many topic-based "channels" as you need: one for each team, project, and/or initiative works well. You'll also use "threads", a way for grouping (and hiding behind a click) replies to a discussion, so if a discussion doesn't interest you, it's easy to ignore. Finally, the search is great for finding just what you're looking for in your team's communication history.

Overall: Slack gives my team a place to communicate about our ongoing work and incoming communications together, rather than in individual email silos where we lack the benefit of collaboration.

Slack is great! I'm able to efficiently communicate with my work team and clients.

Nov 22, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use. Aesthetically pleasing. Integration possibilities are endless. [Group] Organization capabilities are on point.

Cons: I wish there were a way to customize the interface a little more with personal pictures, etc. Otherwise, I have no complaints.

Overall: Much easier to communicate with my team without having to e-mail or call them.

Use it to exchange technical information

Nov 22, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use, the variety of data format that can be shared. The ability to set up muliple session is very useful.

Cons: Needs a place for storage of ideas away from the comments. Sometimes hard to follow. The varity of session is good but sometimes it is hard to follow them all.

Overall: The ablity to exchange ideas and diagrams real time made for technical investigations quicker and time to solution was greatly reduced

Good internal communication app for business

Nov 22, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I use it for work and like the fact that it's aimed for business, which is different from private chat app. Easy to track chats and files.

Easy to get started, has been reliable since day one

Nov 21, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I like that the service has been reliable since we started using, the search features are handy, and the third-party integrations are helpful

Cons: The macOS client is not great. Would love to see a truly native solution. Sometimes new message notifications do not come through.

We use it to communicate with our staff.

Nov 21, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It's easy and accessible to our employees. Slack is easy to use with a group of people and it's easy to invite others to join.

Cons: There's a bit of a learning curve. We had a few problems initially getting groups formed, but have since figured it out.

Overall: Good team support and development.

I started using Slack for the first time within the last year, and I think it's amazing!

Nov 21, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love the ability to have separate direct messages, group chats, private channels, and public channels. I appreciate how easy it is to share files, and I love the GIPHY integration.

Cons: There isn't a lot I dislike about Slack. I wish I knew some of the keyboard shortcuts better, and I wish the mobile app refreshed more easily than it does on my iPhone 7.

I use it at work to communicate with co-workers.

Nov 21, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: It's nice that the software allows you to create different channels for different topics. Projects or teams can create channels for specific purposes.

Cons: If someone is subscribed to multiple channels it can be a lot to keep up with. The Mobile App version is also not as user friendly as the website.

Overall: Less e-mails

It's like AIM but for work. And GIFs.

Nov 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: This is one of the best programs I've used to communicate with other coworkers. Every other team chat program falls flat compared to Slack from it's friendly design to usability. It's great for creating channels for certain projects or even setting up a lunch with your team. Either way, it helps keep the email clutter to a minimum. Oh and did I mention the best feature ever? GIPHY!

Cons: One thing I wish slack was able to do was copy links from our company server and have it be an actual link that would go out to the folder on the server. Email would no longer need to exist if this were the case in my opinion.

Slack in great as instant message and file sharing

Nov 21, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use and limits email. With Slack we reduce the time for collecting information and interacting with our people. I love the simplicity of interaction with my co-workers and customers. We are able to communicate in real-time. It has great UI. There is an ability to announce milestones automatically, it has great search engine and you can easily find information from previous interactions. In addition, it has great mobile version.

Cons: It can become overload with information and the team behind the Slack could improve the video quality as well.

Overall: Less use of email

New to Slack

Nov 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love the efficiency of communication with Slack. I also love that it gets me out of my email inbox, phone calls, and endless text threads. It consolidates communication. Slack is a very robust tool for communication amongst our team. Great tool for a great value.

Overall: I would recommend this tool to anyone who is looking to consolidate communication platforms amongst their team/organization.

064d3ff896df77c2011b7208c2da2a9e

This is such a great way to keep communication going throughout the day with team members!

Nov 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love that it's really intuitive and easy to use. I also love that the mobile app works really well.

Cons: The nature of what this software is can be quite distracting at times. I do like that there is the option to not get notifications or set "quiet hours" to not be interrupted.

Aae93f439d0d802994854b7685c06ec5

Great for communication in the workplace

Nov 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Slack has a ton of great features to make communicating in the workplace really easy. They just implemented video calls, which has been great! Continuously adding new features to make Slack even better!

Cons: Slack's search feature could use some work, it's often difficult to find information in past conversations. I also wish that users could add additional people to group discussions after it has been started.

C1c85e13d1ac8e78b2a0f55d0657044f

Slack has always been a hit wherever implemented

Nov 20, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ability to communicate with resp across the office or the country is invaluable. It allows your team to adapt to the digital age.

Cons: The only issue I have had with the software is that it does not save messages for very long. However, you do have to ability to upgrade to a paid account.