--- title: "Eptura Workplace Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Eptura Workplace Software - reviews, pricing plans, popular comparisons to other Space Management products and more." source_url: "https://www.capterra.com/p/168997/iOFFICE/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Eptura Workplace Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Eptura Workplace ## What is Eptura Workplace? Eptura Workplace offers a connected management solution that empowers organizations to design, execute, and enhance an agile work environment using a single system. ## What is Eptura Workplace used for? [Space Management](https://www.capterra.com/space-management-software/)[Facility Management](https://www.capterra.com/facility-management-software/)[IWMS](https://www.capterra.com/iwms-software/) Top alternative Featured Overall rating Based on 62 user reviews Reviews sentiment Positive 90% Neutral 5% Negative 5% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Eptura Workplace?[Manage this product listing](https://www.g2.com/products/eptura-workplace/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Eptura Workplace 4.3 (62) VS. [4.7 (79)](https://www.capterra.com/p/239741/Tactic/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (62) Ease Of Use 4.8 (90) Value For Money 4.2 (46) Value For Money 4.8 (86) Customer Service 4.2 (56) Customer Service 4.7 (86) ## Eptura Workplace alternatives Highest Rated [4.8 (226)](https://www.capterra.com/p/132372/Skedda-Bookings/reviews/) Starting price $249.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (56)](https://www.capterra.com/p/219633/Whatspot/reviews/) Starting price $22.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Archie](https://www.capterra.com/p/241184/Archie/) [4.8 (90)](https://www.capterra.com/p/241184/Archie/reviews/) Starting price $159.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/241184/Archie/) [Clearooms](https://www.capterra.com/p/203753/Clearooms/) [4.7 (232)](https://www.capterra.com/p/203753/Clearooms/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/203753/Clearooms/) [View all alternatives](https://www.capterra.com/p/168997/iOFFICE/alternatives/) ## FAQs about Eptura Workplace Overview ### What problems does Eptura Workplace solve? Eptura Workplace solves fragmented workplace operations by centralizing floor plans, employee seating, move scenarios, service requests, room reservations, visitor workflows, assets, and package tracking. Facilities managers, space planners, workplace teams, and real estate leaders use it to replace manual spreadsheets, locate employees, track occupancy, plan reorganizations, and report on space utilization. Answer based on 21 reviews Overview ### Which roles and teams benefit most from Eptura Workplace? Eptura Workplace is most used by facilities managers, coordinators, and site operations teams managing maintenance requests, service delivery, and workplace assets. Space planners, occupancy designers, and real estate analysts use it to plan layouts and track space use, while IT administrators and real estate technology leaders oversee system configuration and workplace data. Answer based on 53 reviews Overview ### What company size and industries is Eptura Workplace built for? Eptura Workplace is built for organizations with over 500 employees, led by enterprise reviewers at 63%. It also serves midsize businesses (23%) and small businesses (14%). Its strongest reviewer representation comes from Computer Software (11%), Information Technology and Services (9%), and Entertainment (7%). Answer based on 62 reviews Features and Usability ### What are the key features of Eptura Workplace? Eptura Workplace includes core space management tools such as interactive floor plans, occupancy tracking, employee seating assignments, and move management. It also supports desk and room reservations, service requests and work orders, plus reporting and utilization dashboards. API integrations can synchronize employee data across locations and facilities. Answer based on 29 reviews Integrations ### Which third-party tools and platforms does Eptura Workplace integrate with? Eptura Workplace integrates with 4 third-party tools: AutoCAD, Google Calendar, Microsoft Outlook, and Slack. Its catalog covers design software, calendar platforms, and team communication tools, giving organizations a compact set of connections for workplace scheduling and coordination. Answer based on 7 reviews Getting Started and Support ### How easy is it to onboard and train a team on Eptura Workplace? Eptura Workplace offers in-person and live online training, webinars, documentation, and videos to support rollout. Reviewers find everyday features, such as locating people and spaces, easy for nontechnical users to learn with limited training. Administrators and users configuring modules, AutoCAD tools, or reporting need more time, practice, and implementation guidance. Answer based on 13 reviews Getting Started and Support ### What customer support options does Eptura Workplace offer, and how do users rate the experience? Eptura Workplace offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representative, and chat. Users often describe support as quick, responsive, knowledgeable, and persistent through resolution, particularly during implementation. However, some report inconsistent account management, difficulty reaching customer service, and unresolved product issues. Answer based on 29 reviews Features and Usability ### How does Eptura Workplace manage employee seating and office moves? Eptura Workplace centralizes employee seating, moves, directories, and workplace information in one system. Facilities and space-planning teams use visual floor plans, live occupancy data, and configurable reports to manage assignments across offices. It also supports wayfinding and service requests, although organizations with frequent bulk changes may need additional configuration or integration work. Answer based on 21 reviews Bugs and issues ### Does Eptura Workplace have bugs or performance issues? Eptura Workplace provides useful workplace tools, but some users encounter recurring bugs, slow loading, and synchronization problems. Facilities teams find the interface generally approachable, and support can resolve issues, yet some teams experience inconsistent response and fix timelines. Teams also encounter friction with floor-plan loading, reservation synchronization, printing, and repeated sign-ins. Answer based on 20 reviews ## Features AI summary Based on 732 Space Management reviews Capterra reviewers highlight these as the top features buyers look for in space management software: - **Space Reservation** (**58%** of reviewers rated this feature as critical) - **Real-Time Data** (**43%**) - **Calendar Management** (**49%**) Eptura Workplace supports **Space Reservation**, which gives teams a direct way to book and manage shared workspaces. However, it does not include **Real-Time Data** or **Calendar Management**. Instead, it offers **Room Booking** (**50%**) and **Multi-Location** (**41%**), which can help businesses coordinate meeting spaces and manage workplace operations across multiple sites, providing teams with better visibility into space usage and more control over day-to-day scheduling. Space Reservation 4.5 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Manage the reservation of workspaces Room Booking 3.0 (2) 150.00% of 2 reviewers that rated this feature as important or highly important Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held Multi-Location 4.5 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Manage and support multiple locations Reporting & Statistics 4.0 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Floor Plans & Maps 4.6 (5) 120.00% of 5 reviewers that rated this feature as important or highly important Actual floor locations and directions with the virtual floor map to reflect a realistic view of the floor during the virtual tour Desk Reservation 3.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Reserve a desk space that is available Eptura Workplace 55 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Badge Management: Create, manage, and print wearable badges - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Commercial Properties: Designed to serve commercial properties - Desk Availability Schedule: A calendar or map that shows occupied and available desks - Desk Reservation: Reserve a desk space that is available - Digital Signage: Digital displays use technologies such as LCD, LED, projection and e-paper - Document Management: Store, manage, and track all electronic documents in a centralized location - Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed - Facility Management: Manage the maintenance of building facilities - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - Floor Plans & Maps: Actual floor locations and directions with the virtual floor map to reflect a realistic view of the floor during the virtual tour - For Offices: Designed to be used in offices - For Retail: For Retail Stores - For Schools: Designed to be used by kindergarten, primary, middle, and senior secondary schools. - Forecasting: Form predictions based on past and present data/trends - Hot Desking: Multiple employees utilizing a singular physical workstation at varying intervals - ID Scanning: Scan and validate an ID barcode - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Internal Meetings: For use in meetings within the company - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Lease Management: Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Mobile App: Access the system via a mobile application - Multi-Location: Manage and support multiple locations - Occupancy Management: Manage, track & record the usage and occupancy of physical spaces such as apartments, offices or meeting room - Online Booking: Book meetings and appointments through a website or digital platform - Portfolio Management: Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk - Pre-Registration: Manage the pre-registration process - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Room Availability Schedule: A calendar that shows when rooms are occupied and available - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk - Space Management: Manage occupancy and space utilization in facilities and buildings - Space Reservation: Manage the reservation of workspaces - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources - Utilization Reporting: Track the frequency of asset usage - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Visitor Management: Allow organizations to streamline the check-in process for visitors. - Visitor Tracking: Track visitors and purpose of visits - Watch List: View and track activity related to an individual, transaction, etc. - Wayfinding: Process of understanding one's position in a physical space via planned routes, signs, colors and images - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 4.1 (59) 4.1 Based on 59 reviews ## Pricing Value for money 4.2 (46) ### Starting price Free trial not available Value for money 4.2 (46) 4.2 Based on 46 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ AutoCAD](https://www.capterra.com/p/265024/AutoCAD/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (56) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (56) 4.2 Based on 56 reviews ## User reviews Overall rating 4.3 Based on 62 reviews Filter by rating 5(30) 4(25) 3(4) 2(1) 1(2) Mentioned topic Sorted by most recent AG Adam G. Facilities Supervisor Construction ### "Workplace is great" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 August 3, 2026 Overall, I have minimal issues with this module and satisfied with the product. I would recommend to anyone who is looking for a great tool to manage their space and service/administrative requests. I a great way to manage your space data and pull reporting for stakeholders. Pros Out of the 3 Eptura modules our company uses, Eptura Workplace was the easiest to setup, implement, and manage. Setting up the CAD file and making edits to the maps was intuitive. Creating and managing moves is straight forward and the use of allocations makes it easy for our team to manage the variety of employees, titles, and departments our company has. We also utilize the service request. move request feature. We have had very few issues with users understanding the platform and our internal team can easily manage the tickets, update the ticket with comments and track changes to the the request. Integration with Workday is also huge. As a new hire starts, they are automatically added to the system which saves our team a lot of time when needing to find set that new hire up with a seat between multiple locations and floors. The stacking diagram/ reporting functions have also been a valuable tool to easily pull data for executives. Cons My biggest complaint with workplace is not having the ability to update or edit the map easily, or without the help of the Eptura Team. We have a location that we created in Eptura before construction of the building was completed. Some spaces were not true to the original CAD file that was submitted - nothing major - but would be nice to update as needed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KJ Katie J. Manager - Space Planning Transportation/Trucking/Railroad ### "Dissatisfied" 1.0 Overall Rating 1.0 1.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 January 17, 2025 Eptura seems to have gone downhill. It was a much better program when it was iOffice. The reliability to access the program, the integration with Outlook (Hummingbird) is double-booking our rooms, the insights module is very difficult to use and has never been able to provide the reports we need. I hate that we can no longer bring back a person that leaves without requesting extra help from Eptura to reactivate the profile. Because of the continued issues without result, I am VERY strongly considering looking for a new system when my contract expires. Pros I like that you can easily see the different teams within space. Cons Double bookings, manual processes or skewed data, lack of reliability to site, Insights module, who owns the deactivated profiles Alternatives considered [OpenBlue Workplace](https://www.capterra.com/p/72571/FM-Interact/) Reasons for choosing Eptura Workplace Cost of product and we purchased iOffice which was a much better product Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BN Barbara N. Building Services Specialist Non-Profit Organization Management ### "Ford Foundation Eptura Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 10/10 May 17, 2024 Overall, I am very pleased with the program. Pros Eptura is very user-friendly and staff enjoy using it to submit requests and view floorplans. Cons Customer service is difficult to reach. When we originally signed on with iOffice, if there was a technical issue or question, a phone call could reach a human. Reasons for choosing Eptura Workplace iOffice was bought out by Eptura, so we stayed on. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LB Lynda B. RE Strategy, Scheduler, Planner Pharmaceuticals ### "Mergers have resulted in poor customer service and products!" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 3/10 April 11, 2024 Since Eptura we have seen a decline in managing our account, product solutions, pricing has increased and your contracts staff declined to negotiate pricing and terms with our procurement group. Eptura is definitely going backwards due to quick unstable growth. Pros Complete workplace tool solution, from floor plan, ppl management, moves, mail, visitor, etc. Cons iOFFICE was a partner and treated our account as such, since the merger with Eptura, customer services, product stability, action to resolve issues/requests, floor plan updates, costs & terms are non-negotiable everything has noticeably declined. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AP Anne P. Manager Logistics and Supply Chain ### "TRAC Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 April 11, 2024 Dealing with customer service has been quick and responsive. They don't quit until the issue is resolved. Pros I like the ease of use-and lately-since Eptura took it over-the customer service has been quickly responded to and quickly resolved. Cons For me, there should be a little more adaptability to customize the customer front end. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 13, 2024 Hi Anne, thank you for your review of Eptura Workplace. It's great to hear that you find the system easy to use and that our customer service has been quick and responsive. Your feedback on wanting more customization is really useful, and we will pass it on to our team. We are constantly looking for ways to enhance our products for our customers! The Eptura team JD Jamie D. Manager Insurance ### "Great product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 January 16, 2024 Pros Over the last few years we’ve had a number of shifts in the needs of our workforce and real estate. Eptura workplace has meant we can adjust each office in alignment to individual office policies and that team’s needs. Have redesigned layout in our offices to add more collaboration and break out spaces. The cad floorplans are really useful and give us a complete visual picture of all out space across all our offices. The data we get from the system helps tell us what spaces are being used and which are being underused. Helpful to create custom dashboards and run instant reports that can be passed to leadership on occupany/utilization/performance of space and assets. Cons Even more advanced analytics in future would be useful Alternatives considered [OfficeSpace Software](https://www.capterra.com/p/117248/OfficeSpace-Software/) [OpenBlue Workplace](https://www.capterra.com/p/72571/FM-Interact/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 29, 2024 Hi Jamie, thank you for your review! We're delighted to hear that Eptura Workplace has played a crucial role l in space planning across your offices and has provided you with valuable to identify space utilization and underutilization. Your feedback regarding more in-depth analytics has been passed on to our team, as we are constantly working on enhancing our offerings to meet our customers' evolving needs. The Eptura team AN Anonymous User Service Manager Automotive ### "review 11/23" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 November 18, 2023 Pros Space module is good for searching floor plan + helped massively when we want to reorganise the office and change up our different spaces. We also like service module as has helped streamline our maintenance jobs in offices. We can raise service requests easy and gets assigned to the right people right away Cons It would be good in future to get for more detailed reporting and analytics to come Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 22, 2023 Thank you for your feedback! We're delighted to hear that our Space and Service Request modules have had a positive impact on your workplace experience. It's great to hear your desire for more reporting and analytics, as we understand the importance of detailed insights. This is something we're actively working to enhance our reporting capabilities within the product. Stayed tuned for more exciting updates in the near future. The Eptura team MS Milaika S. Facilities Operations analyst Computer Software ### "Usage" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 September 13, 2023 Pros Visitor and the Outlook integration were critical when we moved to a hybrid model. Cons Sometimes there are a lot of bugs that need improvements but there isn't a specific timeframe on when those implementations will take effect. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 16, 2023 Thank you for your review, Milaika. We’re pleased to hear that our Visitor and Outlook integration have been helpful in your organization’s shift to a hybrid work setup. We appreciate your honest feedback regarding the bugs. While specifying exact timeframes can be challenging, our team is actively working to address these issues. We remain committed to enhancing your experience with our product. If you encounter any persisting issues, please let us know through the Support Portal, and we’ll provide you with an update promptly. The Eptura team EB Enjoli B. Facilities Operations Analyst Computer Software ### "PROS Inc. Employee" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 12, 2023 Pros I can quickly see if desks and rooms are available and when. Cons To assign a room I have to search the employee and assign it under their profile instead of just clicking the desk from the floor map. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 16, 2023 Hi Enjolio, Thank you for your review. It’s great to hear that you find the product helpful for quickly checking desk and room availability. We appreciate your feedback on the room assignment process and always pass any suggestions onto our development team for considerations into future improvements! The Eptura team RB renee B. Manager, Facility & Office Services Oil & Energy ### "Space module " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 September 11, 2023 Customer service has been up and down throughout my use of the software. Common sense issues that need to be fixed to make the software are often pushed to the back burner or never acted upon. These would only make the software better. Pros Floor plans are used by all staff and aid in space planning, stacking plan and overall company space strategies. Cons I wish the cost were lower so more modules could be purchased. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 16, 2023 Renee, thank you for taking the time to share your feedback. It’s fantastic to hear that the floor plans have aided in space planning and overall space strategies within your company. We apologize for any inconsistencies you may have experienced with our customer service. Your concerns are important to us, and we’re committed to improving our responsiveness and promptly addressing any issues raised. We also appreciate your feedback on the cost. We continuously evaluate our pricing structure to ensure it aligns with the value we provide to our customers. Your input will be taken into consideration as we make any adjustments in the future! The Eptura team [View all Reviews](https://www.capterra.com/p/168997/iOFFICE/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Archie vs Eptura Workplace](https://www.capterra.com/compare/168997-241184/iOFFICE-vs-Archie)