--- title: "Wix Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Wix the right Website Builder solution for you? Explore 10755 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/169007/Wix/reviews/" page_type: "reviews" language: "en" --- Wix 4.4 (10755) [View alternatives](https://www.capterra.com/p/169007/Wix/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 21st, 2026 # Reviews of Wix Ease of use 4.5 Customer Service 4.2 ## Pros and Cons in Reviews DE Danielle E OwnerMental Health Care, Self-employedUsed the software for: More than 2 years. “You can customize with your own photos and videos, easily reach out to customer support and access your site to make edits, whenever you want.“ April 10, 2026 BL Bruno L Senior EngineerManagement Consulting, 51 - 200 employeesUsed the software for: 1-2 years. “While Wix offers incredible flexibility for initial design, its biggest drawback is that you cannot switch your website's template once it is live. If you decide a year down the road that your business needs a completely different layout or structural theme, you cannot simply apply a new template to your existing content.“ May 31, 2026 kh kelvin h kitchen designArts and Crafts, 2 - 10 employeesUsed the software for: 1-2 years. “Users also love its 900+ templates, strong built‑in business tools like bookings and e‑commerce, and the wide App Market for adding features.“ May 8, 2026 BL Bruno L Senior EngineerManagement Consulting, 51 - 200 employeesUsed the software for: 1-2 years. “Instead, you are forced to manually rebuild your entire website from scratch on a new theme, which creates massive friction and consumes significant time as your brand scales.“ May 31, 2026 BL Bruno L Senior EngineerManagement Consulting, 51 - 200 employeesUsed the software for: 1-2 years. “The platform handles all the technical heavy lifting—including secure cloud hosting, automated site backups, and SSL certification—entirely in the background, allowing users to focus entirely on branding, content creation, and business growth.“ May 31, 2026 KA Keir A Principal EngineerComputer Software, 11 - 50 employeesUsed the software for: More than 2 years. “It’s ridiculous how difficult it is to make a basic drop down menu go across the entire width of the page; it will always revert back to where the toggle begins and there are options available to make changes – none of them will allow you to adjust the position so it’s frustrating.“ May 22, 2026 kh kelvin h kitchen designArts and Crafts, 2 - 10 employeesUsed the software for: 1-2 years. “Wix’s biggest strengths are its easy drag‑and‑drop editor, which lets anyone build a site quickly, and its design flexibility that allows precise control without coding.“ May 8, 2026 SB Satish B CEO FounderUtilities, Self-employedUsed the software for: 1-2 years. “does not have much apps options like shopify like for billing i want to give very flexible prices but im not able to do it as im not able to find and checkout apps“ February 25, 2026 ## Showing most helpful reviews Showing 1-25 of 10755 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Aireanne T. Great starter website Food & Beverages Used the software for: 1-2 years ### "Great startup website " July 28, 2026 5.0 Overall, my experience with Wix has been positive. It’s easy to use, simple to update, and offers great tools for creating a professional website. The main downsides are limited customization and higher costs for advanced features. Pros Easy to update yourself without needing a web developer. \* Professional-looking templates that worked well for showcasing your catering business. \* Built-in SEO tools to help your business rank on Google. \* Simple integration with tools you use, such as your contact forms and marketing. \* An all-in-one platform with hosting, security, and website management in one place. \* Flexibility to showcase your services, including weddings, corporate catering, private chef dinners, and seasonal offerings. \* Ability to add blog posts and photo galleries to highlight your events and improve search rankings. Cons SEO has limits. While Wix has improved a lot, it’s generally not as flexible as a custom WordPress site if you’re trying to dominate competitive local search results like “Denver wedding caterer” or “private chef Colorado.” \* Less design flexibility over time. Once you’ve chosen a template, switching to a different one usually means rebuilding much of the site. \* Can get expensive. Monthly fees increase if you need premium apps, more storage, or advanced marketing features. \* Slower page speeds. Some Wix sites can load more slowly than optimized custom-built sites, which can affect user experience and search rankings. \* App dependence. Some features require third-party apps that add recurring costs or complexity. \* Limited customization. If you ever want highly customized booking systems, catering calculators, or unique integrations, Wix can become restrictive. \* Platform lock-in. You can’t simply export your website and move it to another platform while keeping the same design—you’d largely have to rebuild it. Alternatives considered [GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/) Reason for choosing Wix I chose Wix because it was easy to use, offered professional templates, and provided everything I needed to build and manage my website in one place. It gave me the flexibility to create a professional site without needing technical or coding experience. Review Source Sarah J. Freelance Artist Music Used the software for: 2+ years ### "WIX is Alright With Me!" July 3, 2026 5.0 Nice! Fairly Easy To Get Around! Very happy WIX has live person customer chat when the bot doesn't cut it. Pros My experience with WIX overall is good. Today my experience with \[sensitive content hidden\] was exceptional. I manage a site for someone else, and he is always asking for changes to his site, which I did not originally create. \[sensitive content hidden\] assisted me in navigating some issues that needed advanced care the bot was naot able to pinpoint. I have been a customer of WIX for a long time and it's good they are keeping up with the new developments in tech. Thanks WIX!! and of course, \[sensitive content hidden\] ! Cons Today, my experience was excellent, so no complaints! Generally tho, considering the whole experience for users who are not tech savvy, it's a little tricky to understand the terminalogy about what to call something. Like.... I needed to find an arrow, but it would have helped to have a clearer name for where to find the arrow. It was in the design section, but you would think an arrow was a design feature. Just sayin' Alternatives considered [WordPress](https://www.capterra.com/p/131687/WordPress/) Reason for choosing Wix Site Stability and ease of workflow. I knew I had to use something I could edit, no tech skills. Review Source NB Nikita B. Founder Entertainment Used the software for: 2+ years ### "Best in the first half, but adds up quickly" June 12, 2026 3.0 Pros Ease of use to begin with, very intuitive set up and tools that go beyond generic, offering an opportunity to really customize and design your site. Cons Endless subscriptions, upsells, add-ons and general paywall being in everything. Absolutely impossible to go beyond generic without having to pay yet another monthly fee. Eventually stops being good value for money. Alternatives considered [Squarespace](https://www.capterra.com/p/143461/Squarespace/) Reason for choosing Wix Easier visual builder at the time was priority Review Source Hana Ř. Leader of Inventory Accounting Used the software for: 6-12 months ### "Easy website builder with many useful features" May 16, 2026 4.0 Overall, my experience with Wix has been positive. It is a good platform for creating websites quickly and without technical knowledge. The design tools are easy to understand, and there are many features for business and marketing. It is not perfect for advanced coding or very large websites, but for personal projects or small businesses it works really well. Pros What I liked most about Six is how easy it is to use. The drag-and-drop editor is simple, so even beginners can create a good-looking website without coding. I also liked the large number of templates and marketing tools for small businesses. Cons What I liked least is that some advanced features are limited unless you pay for a more expensive plan. Sometimes the editor can also be a bit slow or buggy. Customer support is okay, but not always fast. Switched from [WordPress](https://www.capterra.com/p/131687/WordPress/) I wanted something easier to use. Wix is more simple and does not need coding. It is also faster to set up a website. Review Source EG Elizabeth G. Founder Design Used the software for: 1-2 years ### "Excellent Support During a Difficult Domain Issue" July 28, 2026 5.0 Overall, I've enjoyed building with Wix and appreciate its features. My recent issue with my domain becoming associated with the wrong account was stressful, but the support I received today was excellent. The representative took the time to understand my situation, escalated my case to the ownership team, documented my requests, and answered all of my questions. I hope the ownership team is able to resolve the issue soon. Pros Wix is a powerful platform with excellent design tools and flexibility. The customer support representative I worked with was patient, professional, and stayed with me until my issue was properly escalated. I appreciated that my concerns were documented and that I was given a ticket number for follow-up. Cons The process for recovering a domain associated with the wrong account was confusing. The account recovery form appears designed for login issues rather than domain ownership issues, which made it difficult to know the correct steps. It would be helpful to have a dedicated domain ownership recovery process or clearer guidance. Alternatives considered [Shopify](https://www.capterra.com/p/83891/Shopify/) Reason for choosing Wix I chose Wix because it offered the best balance of ease of use, professional design, built-in hosting, domain management, AI tools, and business features. As someone building a creative business, I wanted a platform that would let me create a polished website without extensive coding while still allowing room to grow. Wix felt like the most complete all-in-one solution. Review Source SR Stephanie R. Certified Personal Traine with specialty in indoor cycling Professional Training & Coaching Used the software for: 1-2 years ### "One year Overview " July 13, 2026 5.0 Overall I’ve been using Wix for 1 year and I do like it. When I’m confused and things are confusing I can ask the AI on my app and it explains everything and gives me step by step. Today I was on the chat with a rep and they walked me through adding my site back to my domain once I had to change the plan package. So I like how they are there to guide and assist. Pros It’s very easy to manage and if there’s any confusion someone can assists 24/7. Whether it’s on the app or on the chat on line. Someone is always there to help.!! Cons Some things can be confusing but once you ask and they explain it becomes easy. The other thing is with memberships. If the payment doesn’t go through it automatically cancels the subscription. I don’t think it should be that way especially for memberships. Those are commitments therefore if the payment doesn’t go through for a particular month it should continue to try and collect it the following month with the new monthly payment. But not deactivate the membership. Or it should at least try to process the payment twice. And possibly do an additional charge for the payment not going through. Alternatives considered [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[N-sight RMM](https://www.capterra.com/p/163344/N-sight/)[WorkoutInGym](https://www.capterra.com/p/10045001/WorkoutInGym/) Reason for choosing Wix Easier to manage since I am doing everything on my own. Review Source AR Alexia R. Digital Specialist Hospital & Health Care Used the software for: 6-12 months ### "Easy to use but limited " July 2, 2026 4.0 It's overall positive. I had an issue connecting my Google Sheets to make an automation, but it was resolved pretty quickly. The AI guided me through the basic steps, and once it could no longer provide assistance, it connected me to a human right away. So I didn't have an issue with it. Pros It's fairly easy to use once you get accustomed to it, and the webpage editor is pretty straightforward, so you won't get lost easily. Cons My only issue with Wix is that it lacks more design options for website design. The premade templates are limited, and I found it a bit hard to access their website templates or implement them in my own website. Alternatives considered [WordPress](https://www.capterra.com/p/131687/WordPress/)[GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/) Reason for choosing Wix My boss chose it I didnt have much say in it despite suggesting alternatives. Review Source June M. Director Alternative Medicine Used the software for: 2+ years ### "Easy to create, good customer service and value for money" July 4, 2026 5.0 It is the only platform I use for building websites because I trust it. I know what I am doing with it and I am not a tech geek. Pros I use it for various clients and find it easy to use and has great customer support if I need it which has only been once or twice over the years. Cons There is not really anything I do not like about wix, may it could offer more designs but I am really happy with them. Switched from [WordPress](https://www.capterra.com/p/131687/WordPress/) This was easier to use and it seemed to have better templates and was cheaper. Review Source WK Wendy K. President and Webmaster Non-Profit Organization Management Used the software for: 6-12 months ### "My Wix Experience as a Non-Profit Artists Group Webmaster" July 2, 2026 5.0 Overall I am liking Wix. I knew that there was no one in our all-volunteer non-profit art organization who could handle Wordpress, so that is why we switched. Our website contains a lot of material, so it took about 6 months to convert it all - working off and on. I think we are now sustainable. Pros Because Wix has been around for years, there is a great deal of help available. I have loved the customer support - the ability to chat with a real person. I came to Wix with no prior experience with Wix. We just moved our domain to Wix and our Google Workspace email system broke. They helped me fix it. Also, I love that I don't have to worry about security, spammers, backups, etc. like I did with Wordpress. I can concentrate on providing content to our artist members. Cons I first found Wix's site menu difficult to follow, it was not intuitive to me. My experience was with Wordpress. I had issues with the differences between contacts, subscribers and people who buy subscriptions. The Automations were a bit tricky as well - knowing which ones counted in the monthly email quota. I am getting used to it. Switched from [WordPress](https://www.capterra.com/p/131687/WordPress/)[WordPress & WooCommerce Affiliate Program](https://www.capterra.com/p/234543/WordPress--WooCommerce-Affiliate-Program/) There was no one else in the organization who could handle Wordpress. Review Source JS Josue S. Founder Marketing and Advertising Used the software for: 2+ years ### "Best In The World" June 12, 2026 5.0 Been With Wix Over 10+ Years and so glad I started early and now partner learning to build a livelihood with Wix. Pros Best Product & Customer Service In The World! Over the years new features, new products from wix have been a learning journey. Now that AI is currently present and wix was one the first to implement the tools for it through web development designing and business experience has been making history. Cons Not Enough Workshops. I would like to see more videos of the new features and deep dive for SEO, AEO, GEO and how to follow Google's EEAT grading system for ranking your website. Switched from [Squarespace](https://www.capterra.com/p/143461/Squarespace/) In those times which was like 10 years ago was because with Wix I was able to make customized edits. Even though in those times squarespace had better templates and site structures they were very limited. Review Source Gavin M. Executive Marketing and Advertising Used the software for: 1-2 years ### "FIGHTING CYBERWARS - AND WITH WIX, EVENTUALLY WINNING!" March 23, 2026 4.0 It was pretty good up until three nights ago when I started experiencing major challenges, simply trying to connect an external (google) email address. We could not get it connected, even though working with 'help', and in the process managed to mess a few things screwed up. Thankfully with the patient assistance of Claudia, one of their experts, managed to resolve eventually. And with Bond today, hopefully got the last step done - of linking my google email address. Holding thumbs! lol Pros The ease with which the system works, once you get to know how it works. Took a bit of a learning curve, but under WIX expert help, eventually won through! Cons The learning process to work out how to navigate around the space. At first, did not seem intuitive, and some of the functions which I was let to tarsnpire, did not do as I was led to believe they would. A bit of a steep learning curve Alternatives considered [WordPress](https://www.capterra.com/p/131687/WordPress/) Reason for choosing Wix I thought easier at the time, and more cost efficient Review Source KR Kathleen R. Executive Producer and CEO Marketing and Advertising Used the software for: 2+ years ### "Wix Customer Service - Second to none " February 3, 2026 5.0 Since our first build with Wix around 8 years ago, we have had nothing but an excellent experience building websites for ourselves and our clients. Wix is the best platform for do-it-yourself shops who don't have the benefit of in-house website support, but also has coding features which appeals to those who want to delve into coding for additional customization. With the social media and email marketing integration, it's an all-in-one, all-round great product! Pros The customer support is second to none across any digital product or service I have ever purchased. Anytime I've reached out, I've had a successful and pleasant experience! Cons The switchover to Studio was a bit clunky for us but we've figured it out now and appreciate the modernization of the features. Switched from [WordPress](https://www.capterra.com/p/131687/WordPress/) Approximately 2018 or 2019. We've been using Wix for at least 7 years. Review Source VR Verified Reviewer Owner Information Technology and Services Used the software for: 1-2 years ### "Website building made super easy" December 3, 2025 4.0 Wix has been pretty straightforward for managing my sites, and I like that most things are easy to figure out without digging through guides. The builder lets you tweak pages quickly, and adding things like forms or extra features is basically plug-and-play. The only thing that gets a bit annoying is the difference between desktop and mobile layouts—sometimes you fix one and the other ends up looking slightly off. Aside from that, it’s been a reliable and easy platform to work with. Pros One thing I really like about Wix is how simple the website builder is to use. You don’t need to know any code—you just drag things around until the page looks the way you want, which makes updating my sites way less of a headache. I used to publish most sites with Wordpress but the time it takes to fix an issue with that isn't worth it when you can use Wix and have it sorted in no time! Another big plus is all the built-in apps you can drop onto a page. The forms, for example, are super handy because they send the info straight to whatever email you set, so you don’t have to go hunting for submissions. For managing a couple of personal sites, it’s been quick, convenient, and honestly pretty fun to work with. Cons Sometimes, the formatting can be a bit strange when shifting between desktop and mobile view. I've found that I'll finish the site on desktop mode, which looks great, but then the mobile view can so a bit odd and throw things in the wrong place or cut things out of view. It's fixable, but a bit annoying when you're expecting it to work from the get go. It's definitely not enough to put me off using Wix entirely. Alternatives considered [WordPress](https://www.capterra.com/p/131687/WordPress/) Reason for choosing Wix It was easier to use Wix in this case, especially for edits. Review Source VR Verified Reviewer Lead Designer Graphic Design Used the software for: 2+ years ### "Good product, that teaches you how to use it " May 25, 2026 5.0 good, i have sold several wix business systems to my clients. It is easy for them to use and run their business. wix can become very advanced when you utlize their intergrations. Pros User friendly interfaces and coachable insights on the back end. Anyone can set up a site and be successful using the wix eco system. Cons Should be easier to access human via chat, the ai assistant isn't that advanced yet, conversationally. Alternatives considered [Shopify](https://www.capterra.com/p/83891/Shopify/) Reason for choosing Wix ease use for my clients and easy access for myself asd 3rd party provider. Review Source SC Sarah C. The Helper Publishing Used the software for: 2+ years ### "Good for website creation, struggles for e-commerce " December 14, 2025 2.0 Pros The drag and drop system for website design works well. I appreciated the templates; they are well designed. It is easy to get started quickly even if you haven't used Wix before. The price was okay for what was offered. Cons The system doesn't make it easy to sell internationally because it doesn't have support for VAT and other international taxes. But it also doesn't have an easy setup to only sell within the US; I can't limit sales based on IP and shipping addresses combined, which makes it difficult to make sure I'm obeying laws everywhere. I want an e-commerce platform that works as a merchant of record collecting and submitting sales taxes for me. I also found that the upload speed was slow and experienced a lot of lag. Their GDPR and California policies are lacking and I have to pay another service to meet all the legal obligations. Customer support was unable to solve my problems. Alternatives considered [WordPress](https://www.capterra.com/p/131687/WordPress/)[Weebly](https://www.capterra.com/p/246168/Weebly/) Reason for choosing Wix Wix was the right balance of customization and ease of use for us Switched from [Big Cartel](https://www.capterra.com/p/230161/Big-Cartel/) Wix offers a nicer website design - Big Cartel was only a store and we wanted to have website content also Review Source Nino W. Founder Apparel & Fashion Used the software for: 2+ years ### "Best Customer Service!" April 12, 2026 5.0 Overall, my experience with Wix has been strong. It provides a streamlined, all-in-one platform for website creation, branding, and business management. It has allowed me to launch and manage my projects efficiently, though I’ve noticed some limitations as my needs become more advanced. Pros What I liked most about Wix is its user-friendly interface combined with powerful design flexibility. It allows me to create a professional-looking website, manage content, and handle business tools all in one place without needing advanced technical knowledge. Cons What I liked least about Wix is that once you choose a template, it’s difficult to switch without rebuilding parts of the site. Also, some settings and features are not always easy to find, which can slow down the workflow. Switched from [Squarespace](https://www.capterra.com/p/143461/Squarespace/) I switched from Squarespace because Wix felt easier to use and gave me more flexibility when designing my website. Review Source TR Trish R. Music Publisher Music Used the software for: 6-12 months ### "Many Options For A Business Website" June 22, 2026 5.0 I have enjoyed using it and learning just how complex it is with all that is included. I started out just trying to sell digital products, then I decided I might as well open up the members and groups too. I think if people can actually find it that they would enjoy it. I am still learning and might do a few more changes to it. All the options within WIX makes it interesting. Pros It is fairly easy to learn how to use it. The customer support is very good. There is some bugs in the transaction of google ads in relation to pausing and starting it back on. The features like embedding video's is great. The fact that you can have members and groups is an added bonus. The price is pretty good and if I can ever get people coming to the site I think my business and marketing will work great. I love that everything works well. Cons finding things for instance when I want to go to a certain part like in google ads, it is not always where I thought it was. The search bar should be more specific for finding areas of the site editor because that can really be a problem. Review Source kunal S. Business Boosters Architecture & Planning Used the software for: 6-12 months ### "Great for getting your business online quickly" April 10, 2026 4.0 Wix is a powerful tool if your main goal is to get a visually stunning website online without touching a single line of code. It feels less like a technical chore and more like a creative project. The freedom to move any button, image, or text box exactly where you want it is its biggest strength, giving you a level of customization that most other "simple" builders just don't offer. In my experience, the platform shines during the initial setup. The onboarding process is very smooth, and the AI builder (Wix ADI) can actually give you a great starting point if you're staring at a blank screen. It’s also a "one-stop shop"—it handles the hosting, the domain, the security, and even basic marketing tools in one dashboard, which saves a lot of time and mental energy. However, that ease of use comes with a few trade-offs. Because the editor is so flexible, it’s easy to accidentally create a messy layout if you aren't careful, and the mobile version almost always requires extra manual work to look right. It also isn't the fastest platform out there; the more "fancy" features you add, the slower the site can feel to load. Overall, it’s a fantastic choice for small business owners, freelancers, or portfolios where look and feel are the priority. It makes the web design process accessible, even if it lacks some of the deep technical control that a developer might want for a massive, high-traffic site. Pros Building a website always felt like a daunting task until I actually sat down with Wix. What I appreciate most is that it doesn't force you to be a designer or a coder to get something professional looking online. The drag-and-drop editor is genuinely intuitive; you just move things where you want them, and it stays put. I started with one of their templates—there are hundreds of them—and was able to customize the colors and fonts to match my branding in about an hour. One thing that surprised me was the built-in SEO checklist. It actually walks you through exactly what you need to do to show up on Google, which is a huge relief if you aren't an expert. It’s not perfect, though. One quirk is that once you pick a template and start building, you can't just swap to a completely different one without starting over, so you have to be sure of your choice early on. Also, the mobile view sometimes needs a little manual tweaking after you finish the desktop version to make sure everything lines up correctly. Despite those small learning curves, it’s been a reliable and fairly fun platform to use for getting a business site up and running quickly. Cons While Wix is incredibly user-friendly, there are a few specific things that can be a bit frustrating once you start building a more complex site: \* \*\*Template Lock-in:\*\* This is probably the biggest drawback. Once you choose a template and start adding your content, you can't just switch to a completely different template without starting your site over from scratch. You can change colors and fonts, but the underlying structure is fixed. \* \*\*Mobile Editing Workload:\*\* Although Wix creates a mobile version of your site automatically, it’s rarely perfect right away. You often have to spend a significant amount of time in the "Mobile Editor" moving elements around to make sure they don't overlap or look messy on a phone screen. \* \*\*Speed and Performance:\*\* Because the drag-and-drop editor uses a lot of heavy code to give you that much freedom, Wix sites can sometimes load a bit slower than sites built with cleaner code or on platforms like WordPress. This is especially noticeable if you have a lot of high-resolution images or animations. \* \*\*Plan Limitations:\*\* Some of the more basic paid plans still have relatively low storage limits. Also, to get rid of the Wix branding and use your own domain, you have to move into their higher-tier subscriptions, which can get expensive compared to basic hosting. \* \*\*Overwhelming Options:\*\* For a total beginner, the sheer number of buttons, apps, and design features can actually be a bit much. It’s easy to get "choice paralysis" or accidentally mess up the layout because you have the freedom to put an element literally anywhere. Review Source Troy D. Consultant Marketing and Advertising Used the software for: 2+ years ### "SOLID Digital Marketing Platform" March 30, 2026 5.0 My overall experience with Wix is a very positive one. The ability to market my clients' businesses in a single pane of glass is second to none. Pros Ease of use, features, and my ability to create solid and meaningful digital marketing platforms for my clients. I have not needed customer support until today, and it was a very good, positive interaction. My team and I love the security aspect of the platform as we have clients who run their businesses and trust the platform with their online stores and event management. We are very confident in the compliance and security that Wix utilizes. Cons I have yet to run into any issues, and I do not have any real complaints, nor could I ever say anything bad about the platform or that I dislike anything. Review Source KV Krishna V. Design Strategist Design Used the software for: 6-12 months ### "A Platform That Thinks With You" March 27, 2026 5.0 I liked that Wix feels less like software and more like a creative space. Instead of forcing you to adapt to it, it adapts to how you think and build. The experience felt fluid, which made the process surprisingly enjoyable rather than task-oriented. What I appreciated most about Wix was how effortlessly it balances structure and freedom—you’re guided, but never boxed in. That’s a rare combination. Pros What stood out to me most about Wix was how it quietly removes the intimidation from building a website. It doesn’t just give you tools; it kind of anticipates what you’re trying to do and smooths the path. I also liked how it lets creativity lead without constantly reminding you of technical limits. Cons At times, the platform felt almost too open-ended—without clear boundaries, small design decisions started taking more time than expected. Review Source AM Arthur M. President, C.E.O Retail Used the software for: 2+ years ### "WIX Support experience" January 22, 2026 5.0 I started with WIX the summer of 2020. Our relationship has allowed us to maintain our business through the business ups and downs over the past almost six years now. With WIX AI tools our site has taken on a much more polished and sophisticated presentation. As a small business with a seasonal product this has proven a great addition to my ROI. Pros The ease with which to complete critical tasks in maintaining and updating my website. Your support staff is very good, well trained, knowledgeable, and respectful. Cons The editor is a bit cumbersome. I tend to "train myself" and complete tasks that appear simple and find in work to need additional support from WIX. They are always there to fix imbedded issues and bring things back up to speed quickly. Review Source NK Natalie K. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "no coding skills needed" December 26, 2025 5.0 For someone who is not particularly computer-savvy, this program is a remarkably valuable tool to have at their disposal. Its user-friendly design and intuitive interface make it accessible to individuals who may feel intimidated by more complicated software. Rather than requiring extensive technical knowledge, the program gently guides users through each step, making the process straightforward and stress-free. I Pros The ease of use with Wix is truly remarkable. Navigating its intuitive interface feels seamless, allowing even those with limited technical experience to make updates and changes to their websites effortlessly. Whenever I need to modify a page, adjust images, or add new content, the process is straightforward and quick, eliminating the frustration often associated with website management. The drag-and-drop functionality makes designing pages feel almost like assembling a digital collage—creative and stress-free. Cons Updates can often be confusing, presenting users with new features or changes that are not immediately intuitive. The unfamiliar layout or altered settings may create a sense of uncertainty, making it harder for individuals to find what they need or perform routine tasks as smoothly as before. Alternatives considered [Squarespace](https://www.capterra.com/p/143461/Squarespace/) Reason for choosing Wix same price and wix is easy to use......... Review Source VR Verified Reviewer SEO Marketing IT Cosmetics Used the software for: 2+ years ### "Very satisfied with WIX since years. Very professional customer support. Value for money investment." January 21, 2026 5.0 Great experience, and I keep recommanding to anybody I meet who like to open a website. Now, I'm quite semi-expert, and can handle some more complex situation with WIX support to fix identified bugs. I have help WIX to see couple of issues and fix for my site, but also for the general improvement of WIX. Pros Great interface with a complete set of services and APP/options. I can really make a fully operational website with Product catalog online, Service booking online, Payment/Billing/Accounting, FAQ, fully sketched with JSON coding, Well positionned with Google and so on. Great customer support, helpful to fix identified bugs which had been always solved. This is value for money invested. Now, it is 6 years I maintaine and improve the webste with success with WIX. Being a real beginning, I felt easy to use, and could set-up all without coding myself. The build-up engine remains impressive for beginners who wants to setup their own website. Cons I wish there would be a tool to move my site from WIX Editor to WIX studio automatcally, even for a pay. After all the work done on my website since years, I can't see myself re-doing all from scratch with WIX Studio. Please find a way to get a support to move from Editor to Studio without being obliged to re-do the website. Review Source KC Krystal C. Health Administrative CEO Hospital & Health Care Used the software for: 2+ years ### "Wix.com Review" March 29, 2026 5.0 Wix.com is just a good website to use if you want create your own website for your business and market your business to grow your business. Pros What i love about wix.com is i can create my own website anyway i want.Wix is very ease of use and i love that the site is a good value for my money with out any bugs and issues.Wix is is a good website for business and marketing.When i am promoting my business. Cons What i least like about the website wix.com is not one thing i do not like about the website.The website has good customer support when ask something about the website.I love the features on wix.com like video and image because i can add a image with a video to my created website all with the use of wix.com. Review Source James D. Managing Member Arts and Crafts Used the software for: 1-2 years ### "Experience With Wix" May 16, 2026 5.0 Pros Customer service and the team that built my website. Each time I called in to wix, with a problem there was always someone to provide help. The website that resulted from our hardwork remains an enduring proof of what can be achieved when individuals decide to work together as a cohesive unit. Cons The initial period of getting to know the team. Although it took some time for chemistry among us to form, we eventually found a way to work together and that has been a transformative experience for me personnally and professionally. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.