# Wix Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Wix the right Website Builder solution for you? Explore 10692 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/169007/Wix/reviews

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Wix

4.4 (10692)

[View alternatives](https://www.capterra.com/p/169007/Wix/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 2nd, 2026

# Reviews of Wix

Ease of use

4.5

Customer Service

4.2

## Pros and Cons in Reviews

Beginner-friendly website creation

93% positive reviews out of 2857

Most reviewers describe ease of use as a major advantage, highlighting the intuitive interface, step-by-step guides, and abundance of templates that enable even those without technical experience to quickly build and update attractive websites.

Mandeep A

Japanese Head Spa, 1 employee.

"Wix has been so easy to use, i love how the features are so user friendly, my website navigation is so easy for clients to get all the information they need and get booking."

Slow loading and lag issues

78% negative reviews out of 672

Most users comment that performance and speed are problematic, citing slow page loads, laggy editing, and resource-heavy websites, especially with complex designs or on slower internet connections.

Renata Z

Naturopathic Doctor, 1 employee.

"The website lagged incredibly and made building a website 50x longer and more annoying + complicated than it should be."

Flexible drag-and-drop editor

93% positive reviews out of 1027

Most users report the drag and drop feature allows effortless customization, letting anyone design professional-looking sites without coding, thanks to a wide selection of templates and visual editing tools.

Jorge M

Real Estate Manager, 2 - 10 employees.

"I love its drag-and-drop Visual Editor, which allows you to customize any element of the site."

Occasional glitches and support delays

54% negative reviews out of 588

Some users report bugs and issues, such as freezing, glitches, or shopping cart errors, and describe customer support as slow or difficult to reach when troubleshooting problems.

Thomas K

Owner, 1 employee.

"Frontline chat support is polite, but they lack the tools to fix backend database or network loop errors quickly."

Efficient client project management

91% positive reviews out of 479

Most reviewers indicate client support is strong, noting how Wix enables fast website delivery, easy client handoff, and empowers clients to manage and update their own sites independently.

Nicole G

Owner, 1 employee.

"I also appreciate that WIX allows you to create your website on the free account so that my clients don't need to feel rushed in learning how to use the platform before paying for it (unlike other platforms that only offer 2 week trials)."

Customization and feature restrictions

69% negative reviews out of 307

Some reviewers find limitations frustrating, mentioning restricted template flexibility, lack of code access, and feature caps that hinder advanced customization or large-scale projects.

Cody F

Principal Software Engineer, 11 - 50 employees.

"The 60 max cms field limit is a complete disaster when you start to build large projects."

## Showing most helpful reviews

Showing 1-25 of 10692 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Hana Ř.  
Leader of Inventory  
Accounting  
Used the software for: 6-12 months

### "Easy website builder with many useful features"

May 16, 2026

4.0

Overall, my experience with Wix has been positive. It is a good platform for creating websites quickly and without technical knowledge. The design tools are easy to understand, and there are many features for business and marketing. It is not perfect for advanced coding or very large websites, but for personal projects or small businesses it works really well.

Pros

What I liked most about Six is how easy it is to use. The drag-and-drop editor is simple, so even beginners can create a good-looking website without coding. I also liked the large number of templates and marketing tools for small businesses.

Cons

What I liked least is that some advanced features are limited unless you pay for a more expensive plan. Sometimes the editor can also be a bit slow or buggy. Customer support is okay, but not always fast.

Switched from

[WordPress](https://www.capterra.com/p/131687/WordPress/)

I wanted something easier to use. Wix is more simple and does not need coding. It is also faster to set up a website.

Review Source

Thomas J.  
Owner, Senior Designer  
Online Media  
Used the software for: 1-2 years

### "Business-saving. "

May 4, 2026

5.0

I have been with them wholeheartedly since 2019. My customers like the platform, and that works for me.

Pros

The innovative approach to creating a complete and substantial out-of-the-box experience, in-tune customer support, and a vast, resourceful knowledge base.

Cons

The old editor really sucks. :) No, it really kept me away from Wix until Editor X came into play. It needs to be retired.

Alternatives considered

[Weebly](https://www.capterra.com/p/246168/Weebly/)

Reason for choosing Wix

Ease of use, support, and technology. Wix is constantly improving their environment.

Switched from

[Near Me](https://www.capterra.com/p/177813/Near-me/)[Squarespace](https://www.capterra.com/p/143461/Squarespace/)[WordPress Portal](https://www.capterra.com/p/213122/WordPress-Portal/)[Duda](https://www.capterra.com/p/134280/DudaMobile/)

Editor X allowed for a truer, more design-friendly environment than Squarespace and Wordpress did not offer. Wix solved the security measures required for a safe and protected site.

Review Source

AW

Angela W.  
Graphic Designer  
Consumer Goods  
Used the software for: 1-2 years

### "The Absolute Best Way to Bring Websites to Life!"

April 21, 2026

5.0

Building with Wix has been such an awesome experience for me. It’s been a total game-changer to have a platform that gives me full creative freedom without any of the "techy" stress. I love how the results always look high-end and professional. Between the super helpful free plan, the smart AI tools, and the easy drag-and-drop features, it’s made the whole process of getting my businesses online actually fun!

Pros

I am so incredibly happy with Wix! As a designer and entrepreneur, I’m all about the aesthetics, but I’ve never been a "tech person". I’ve used it for my personal portfolio and several startup projects, and the results are always gorgeous. I love that I can just drag and drop elements exactly where I want them, it gives me total creative freedom with no coding! The value you get is just fantastic, especially since they offer a free plan that’s actually useful for testing out new ideas before you go all-in. Their AI tools and marketing features are right there to do the heavy lifting for me. I’m a huge fan of the galleries and the AI Assistants; they make everything look and feel so professional with zero stress. Even the customer support is wonderful, they’re always so encouraging and helpful whenever I have a question. If you’re a fellow creative who wants a beautiful, high-end website without needing to be a programmer, Wix is definitely the best choice out there!

Cons

If I had to pick one thing, it's that because the editor is so packed with features, it can occasionally feel a little bit slow or buggy when you're working on a really detailed page. It’s never been a dealbreaker for me, but a little more snappiness during the building process would make it absolutely perfect.

Switched from

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

I made the switch from Squarespace primarily because of the value and pricing flexibility. As a startup entrepreneur, I really appreciate that Wix offers a functional free plan.

Review Source

NH

Nancy H.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Wix is meh"

April 13, 2026

2.0

We loved WIX when we started the buisness however, there are so many features that could be improve. We purchased all of the "add ons" had all the "premium" packages and yet, we constantly struggled and had no actual solutions presented to us by customer service. Wix is good for a small startup company but eventually, a company grows out of WIX and it is SUCH a struggle to transfer.

Pros

I liked how customers can directly buy from the webpage. I also liked the organization of the software and the general ease of use. Working on the website was extreamly easy. I could make edits to our website without needing any knowledge of "coding" or anything like that. If I were just rating WIX as a website base id give it 5 stars.

Cons

Wix has the absolute worst customer service. We purchased an already established company through WIX and we had such a hard time figuring out why certain things were happening (ex. not being receving payouts that use to live under the old owners EIN). To get a hold of customer support we had to know exactly what to ask the AI Chat bot (if we didn't it would send us in a loop of looking at diffrent articles) or where to look for a very hidden customer support button (which is the only way to talk to an actual human). After figuring out how to contact customer support, we wanted to change how some SOP functioned (EX. payouts kept going to the old owners instead of us even after we transfered ownership) and were meet with "you have to contact each customer individually and reset their payment so you can recive that money". We have over 400 clients. We also tried to get a straight answer on how much we pay for operating on WIX (Subscriptions, emailing add-ons, user add-ons, surcharges, etc) and there was just no way for anyone to answer. It came to a point that there was so many issues we finally made the choice to just switch to something other than wix for our subscribers. We will however, be keeping WIX as our website operator

Review Source

ZL

Zach L.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Switch to Wix and get rid of your shady web developer"

March 13, 2026

5.0

Overall experience with Wix has been outstanding. I can manage everything myself. Web developers are shady. If you don't speak their language, they'll take advantage of you. With Wix, I barely have to deal with them anymore. I keep a guy on retainer for major stuff, but today I was able to resolve my issue with your customer support rep. I didn't need to call the developer.

Pros

I've used WordPress, GHL, pretty much every CRM platform and/or web design platform. They're complicated and require a full-time developer. Wix has all the necessary features and I am able to manage it entirely myself. The reason web developers recommend other platforms is because they require coding and expertise. I'm a chiropractor and I can manage everything within my Wix account. And if I can't, I hop on a chat and they walk me through it. I just got off a chat with \[sensitive content hidden\] . Spent 15 min with him and he fixed my email issue in addition to cleaning up my email list to improve deliverability.

Cons

I don't like some of the a la cart stuff. I just had to buy additional social media posts. It wasn't expensive, but it was annoying.

Switched from

[WordPress](https://www.capterra.com/p/131687/WordPress/)

Too complicated. I had to rely on my developers. With Wix, I don't have to.

Review Source

VR

Verified Reviewer  
Owner  
Marketing and Advertising  
Used the software for: 2+ years

### "Outstanding platform completely marred by a catastrophic support escalation pipeline"

May 21, 2026

4.0

Historically, it has been a 5/5 product that I highly recommended. However, this current breakdown with technical support engineering—coupled with long ticket wait times while a live site is dark—has severely strained our relationship with a major client. It takes excessive pushing and demanding a live supervisor to get critical bugs flagged for actual attention.

Pros

Up until this week, my experience with Wix has been outstanding. The platform is incredibly intuitive, features excellent ease of use, and has provided solid hosting value for money over the years. Building and launching sites is typically a seamless process.

Cons

The technical escalation pipeline is a total black hole if you encounter a systemic backend bug. We are currently dealing with a critical issue where an automated internal queue has completely frozen our client's site's SSL certificate deployment. Finding out from a supervisor that our high-priority engineering ticket sat completely untouched in a queue for 15 hours while a major client's site remained completely down globally is unacceptable. Frontline chat support is polite, but they lack the tools to fix backend database or network loop errors quickly.

Switched from

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

Wix Studio Functionality and the ability to create business profile to handle client sites.

Review Source

VR

Verified Reviewer  
consulted  
Construction  
Used the software for: I used a free trial

### "Excellent company"

April 10, 2026

5.0

Excellent features and customer support. They knew how to help with every question I had. She even sent me links to the process of what I needed done to get my other sites domain from a different company to this new site with them. Their features/options to build your site are excellent.

Pros

All their features on there web sites to change and mange how you want your site to look and option for your customers

Cons

Haven't seen or came across any. If I do run into a problem I know that they will be there to help resolive it.

Switched from

[GoDaddy POS](https://www.capterra.com/p/10021666/GoDaddy-Commerce/)

Better customer support and more user friendly site

Review Source

Maria N.  
Founder and FL Licensed Holistic Esthetician  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Wix makes you a Wiz "

May 16, 2026

5.0

I love Wix to be honest. They even provide templates that look appealing and professional. You're doing all the work populating the site but you're in great hands.

Pros

What I absolutely love about Wix is the ease of use to create incredibly fast and professional website presence.

Cons

Price is a big deal for a small business like mine. But I'm able to customize modules that at one point I can turn on.

Alternatives considered

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

Reason for choosing Wix

I opted for Wix because it was just so much easier

Review Source

Nino W.  
Founder  
Apparel & Fashion  
Used the software for: 2+ years

### "Best Customer Service!"

April 12, 2026

5.0

Overall, my experience with Wix has been strong. It provides a streamlined, all-in-one platform for website creation, branding, and business management. It has allowed me to launch and manage my projects efficiently, though I’ve noticed some limitations as my needs become more advanced.

Pros

What I liked most about Wix is its user-friendly interface combined with powerful design flexibility. It allows me to create a professional-looking website, manage content, and handle business tools all in one place without needing advanced technical knowledge.

Cons

What I liked least about Wix is that once you choose a template, it’s difficult to switch without rebuilding parts of the site. Also, some settings and features are not always easy to find, which can slow down the workflow.

Switched from

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

I switched from Squarespace because Wix felt easier to use and gave me more flexibility when designing my website.

Review Source

Eric S.  
CEO  
Retail  
Used the software for: 1-2 years

### "Wix lets you build a website in no time "

May 24, 2026

5.0

Simple to use and get a fictional website ready to use in a few hours. So it meets the need of creating a viable product quickly.

Pros

Extremely easy to use for anyone building a website without knowledge of HTML or coding. Everything is plug and play and easy to use.

Cons

I would like for the structure of the website to be more SEO friendly. Building a site is great, but you need others to find it.

Alternatives considered

[GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/)

Reason for choosing Wix

Wix seemed to have better templates and tools to use.

Review Source

KR

Kathleen R.  
Executive Producer and CEO  
Marketing and Advertising  
Used the software for: 2+ years

### "Wix Customer Service - Second to none "

February 3, 2026

5.0

Since our first build with Wix around 8 years ago, we have had nothing but an excellent experience building websites for ourselves and our clients. Wix is the best platform for do-it-yourself shops who don't have the benefit of in-house website support, but also has coding features which appeals to those who want to delve into coding for additional customization. With the social media and email marketing integration, it's an all-in-one, all-round great product!

Pros

The customer support is second to none across any digital product or service I have ever purchased. Anytime I've reached out, I've had a successful and pleasant experience!

Cons

The switchover to Studio was a bit clunky for us but we've figured it out now and appreciate the modernization of the features.

Switched from

[WordPress](https://www.capterra.com/p/131687/WordPress/)

Approximately 2018 or 2019. We've been using Wix for at least 7 years.

Review Source

PP

Patrick P.  
Sales President  
Cosmetics  
Used the software for: 2+ years

### "Thanks to Wix for making my life easier!"

February 5, 2026

5.0

Wix seems to have everything my businesses need. They're relatively affordable for what they offer. I'm sure others have more customization options, but I haven't found something that wix won't accomplish in one way or another. They're my ride or die...

Pros

Product is user friendly, allows my entire catalog of products into the ecommerce database. My business has been using WIX for a long time and wouldn't really try to go anywhere else. They seem to have everything I need. I recently had an issue that i needed customer support to help with. AI chatbot wasn't really able to get to the root of my issue, but connected me to David and helped me get to Majestic in advanced billing, who solved my issues very quickly. Customer support was great once I got past the AI Chatbot. Excellent

Cons

I wish there was a tiered discount for premium subscriptions, where the 2nd, 3rd, & 4th business with premium subcriptions were offered a discount. I know not all users have 3 businesses, but I do and am working on the 4th. It would help the bottom line to have a little love for that.

Alternatives considered

[WordPress](https://www.capterra.com/p/131687/WordPress/)[Weebly](https://www.capterra.com/p/246168/Weebly/)

Reason for choosing Wix

Ease of use, and understanding as well as customization options

Switched from

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

in 2013 Wix was leaps and bounds above Squarespace as far as customization.

Review Source

VR

Verified Reviewer  
Owner  
Information Technology and Services  
Used the software for: 1-2 years

### "Website building made super easy"

December 3, 2025

4.0

Wix has been pretty straightforward for managing my sites, and I like that most things are easy to figure out without digging through guides. The builder lets you tweak pages quickly, and adding things like forms or extra features is basically plug-and-play. The only thing that gets a bit annoying is the difference between desktop and mobile layouts—sometimes you fix one and the other ends up looking slightly off. Aside from that, it’s been a reliable and easy platform to work with.

Pros

One thing I really like about Wix is how simple the website builder is to use. You don’t need to know any code—you just drag things around until the page looks the way you want, which makes updating my sites way less of a headache. I used to publish most sites with Wordpress but the time it takes to fix an issue with that isn't worth it when you can use Wix and have it sorted in no time! Another big plus is all the built-in apps you can drop onto a page. The forms, for example, are super handy because they send the info straight to whatever email you set, so you don’t have to go hunting for submissions. For managing a couple of personal sites, it’s been quick, convenient, and honestly pretty fun to work with.

Cons

Sometimes, the formatting can be a bit strange when shifting between desktop and mobile view. I've found that I'll finish the site on desktop mode, which looks great, but then the mobile view can so a bit odd and throw things in the wrong place or cut things out of view. It's fixable, but a bit annoying when you're expecting it to work from the get go. It's definitely not enough to put me off using Wix entirely.

Alternatives considered

[WordPress](https://www.capterra.com/p/131687/WordPress/)

Reason for choosing Wix

It was easier to use Wix in this case, especially for edits.

Review Source

VR

Verified Reviewer  
CEO  
Information Technology and Services  
Used the software for: 2+ years

### "Great Service to Start Your Web Presence"

November 8, 2025

5.0

Overall, my experience has been good and I've found ways to work around issues between using products and building custom sections in the CMS. With the combination of these two options, I've been able to build several successful web sites.

Pros

Wix is a great solution for businesses starting to build their web presence without the need to invest in a costly solution. The ability to build pages and adjust the layout with predefined sections makes site building easy for even a novice user.

Cons

As a more advanced user, sometimes there are limitations in the ability to customize specific sections of the platform. This can be seen with listing products for sale and not being able to set custom settings - for instance, "call for pricing" versus having to list a price.

Alternatives considered

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

Reason for choosing Wix

The features in Wix were more advanced and user friendly.

Review Source

RG

Rachelle G.  
CEO  
Retail  
Used the software for: 2+ years

### "I'm Learning!"

October 18, 2025

5.0

Most help is good from support staff and if its possible to do it on the WIX platform I find that the customer support is able to help me. There are things that it can not do, and often my answers are this is not possible at this time, but I'm hopeful these things will be implemented as often some features can be voted for. I can't compare WIX to any other platforms as its the only one I've used. The very recent new AI Assistants have been great for me personally and really changed my experience with WIX altogether for the better. I would love better design options - for people who are not so computer savvy as templates can be a little boring with themes - I see all these design aspects being advertised on WIX adverts but can't see how to update my own WIX website to incorporate them and I'm scared to lose things by trying.

Pros

I am happy with how WIX is constantly improving their platform with new AI assistants as I am not that computer literate and need to be able to design my own website, do updates and changes. Things that it doesn't do can be voted for which is good too.

Cons

I do find it a little difficult to work with - like for example deciding something isn't what I want seems to have to be implemented first and then when I see it and think oh no thats not what I want and then sometimes its not so easy to undo or delete it again I would like better previews of some elements and design features so that I do not have to put them on my website to see if I want them - I can see an example clearly of what it will do BEFORE I drop it on my website and change everything. I find some of the menu's a little confusing and can't find things often and have to ask the AI Assistants where these functions are so that I can click on them and go to where I need to go to do things. Some things are actually complicated unless going through them with someone who knows what they are doing too, I've just spent an hour on chat support now with someone who was brilliant but at the end of it - its no wonder I couldn't do it myself - it was complicated and difficult to setup. But I know it was something many WIX stores outside America would want and will also need to setup now that tariffs are introduced to the USA. So you will get a lot of people wanting to do what I just did today. (Set up a function for US deliveries to charge tariffs on subtotals for orders). I'd LOVE for an AI Design Assistant that can look at a website that I would like my own website to look like and change it to look this way OR even some aspect of a website ie - be able to say on opening I want my website to show a video that works across all devices and resizes that I can change and upload periodically to keep my website changing with the seasons and update myself, with a slideshow of images and things that can also be put up so I can have a video, click left or right to slide to a photo or 10 slides etc but I can't see options for this - I have slideshow on my website home page currently now but it doesn't really work properly - it doesn't resize on all devices as it should and on mobile phone its very problematic!! I'm constantly deleting things and layouts to try and make it work on the mobile view - which as we all know is majority of how people are shopping these days not on the computer but on the mobile phone - so really important!

Alternatives considered

[Shopify](https://www.capterra.com/p/83891/Shopify/)

Reason for choosing Wix

cheaper and thats the only reason - I've sometimes wondered if I should have gone with SHOPIFY as there are sometimes issues with WIXs integration - most of the time SHOPIFY is there as an option for linking other platforms but its not often WIX is there.

Review Source

Troy D.  
Consultant  
Marketing and Advertising  
Used the software for: 2+ years

### "SOLID Digital Marketing Platform"

March 30, 2026

5.0

My overall experience with Wix is a very positive one. The ability to market my clients' businesses in a single pane of glass is second to none.

Pros

Ease of use, features, and my ability to create solid and meaningful digital marketing platforms for my clients. I have not needed customer support until today, and it was a very good, positive interaction. My team and I love the security aspect of the platform as we have clients who run their businesses and trust the platform with their online stores and event management. We are very confident in the compliance and security that Wix utilizes.

Cons

I have yet to run into any issues, and I do not have any real complaints, nor could I ever say anything bad about the platform or that I dislike anything.

Review Source

KV

Krishna V.  
Design Strategist  
Design  
Used the software for: 6-12 months

### "A Platform That Thinks With You"

March 27, 2026

5.0

I liked that Wix feels less like software and more like a creative space. Instead of forcing you to adapt to it, it adapts to how you think and build. The experience felt fluid, which made the process surprisingly enjoyable rather than task-oriented. What I appreciated most about Wix was how effortlessly it balances structure and freedom—you’re guided, but never boxed in. That’s a rare combination.

Pros

What stood out to me most about Wix was how it quietly removes the intimidation from building a website. It doesn’t just give you tools; it kind of anticipates what you’re trying to do and smooths the path. I also liked how it lets creativity lead without constantly reminding you of technical limits.

Cons

At times, the platform felt almost too open-ended—without clear boundaries, small design decisions started taking more time than expected.

Review Source

NK

Natalie K.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "no coding skills needed"

December 26, 2025

5.0

For someone who is not particularly computer-savvy, this program is a remarkably valuable tool to have at their disposal. Its user-friendly design and intuitive interface make it accessible to individuals who may feel intimidated by more complicated software. Rather than requiring extensive technical knowledge, the program gently guides users through each step, making the process straightforward and stress-free. I

Pros

The ease of use with Wix is truly remarkable. Navigating its intuitive interface feels seamless, allowing even those with limited technical experience to make updates and changes to their websites effortlessly. Whenever I need to modify a page, adjust images, or add new content, the process is straightforward and quick, eliminating the frustration often associated with website management. The drag-and-drop functionality makes designing pages feel almost like assembling a digital collage—creative and stress-free.

Cons

Updates can often be confusing, presenting users with new features or changes that are not immediately intuitive. The unfamiliar layout or altered settings may create a sense of uncertainty, making it harder for individuals to find what they need or perform routine tasks as smoothly as before.

Alternatives considered

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

Reason for choosing Wix

same price and wix is easy to use.........

Review Source

Jon P.  
Owner  
Construction  
Used the software for: 1-2 years

### "The Best All-In-One Website Builder for Small Businesses"

January 17, 2026

5.0

My experience has been excellent. It’s a true all-in-one platform. I didn’t have to worry about separate hosting or security updates. Whenever I hit a snag, their customer support and help center were very responsive. It offers great value for money because it scales with your business—starting simple and adding "Velo" coding features or advanced e-commerce as you grow.

Pros

Wix is incredibly intuitive. The drag-and-drop interface makes it easy for someone without a coding background to build a professional-looking site in hours. I especially love the huge variety of templates and the built-in marketing tools (like SEO Wiz and email marketing) that help grow a business without needing third-party plugins.

Cons

While the freedom of the editor is great, it can occasionally feel overwhelming because there are so many options. Also, once you choose a template, you can't easily switch to a completely different one without re-adding your content, though the flexibility within the chosen template usually makes up for it.

Review Source

KC

Krystal C.  
Health Administrative CEO  
Hospital & Health Care  
Used the software for: 2+ years

### "Wix.com Review"

March 29, 2026

5.0

Wix.com is just a good website to use if you want create your own website for your business and market your business to grow your business.

Pros

What i love about wix.com is i can create my own website anyway i want.Wix is very ease of use and i love that the site is a good value for my money with out any bugs and issues.Wix is is a good website for business and marketing.When i am promoting my business.

Cons

What i least like about the website wix.com is not one thing i do not like about the website.The website has good customer support when ask something about the website.I love the features on wix.com like video and image because i can add a image with a video to my created website all with the use of wix.com.

Review Source

cL

carlene L.  
Executive Director  
Mental Health Care  
Used the software for: 2+ years

### "Wix Customer Service Agents! BRILLIANT"

November 23, 2025

5.0

I have been a user for over 7 years; any time an issue or barrier the Customer Service team addess quickly and professionally. This team shows the heart of Wix Administration and Executive, Kindness is shared easily and in abundance.

Pros

Easy to use, can get clear direct solutions to your ideas and features added to your site targetting business, marketing and branding! As a Charity we are always worried about how much of our money goes into administrative items, Wix provides value and ease of use to all who use.

Cons

Set up is a bit of a round about, ensuring that you have the correct documentation and in the right order of upload. Understanding how to put a page together as a first time user was a bit of an issue; but the customer service team and expert team gave me all the information I needed to build it up!

Review Source

CF

Cody F.  
Principal Software Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "It functions and hasn't broken my website"

January 14, 2026

5.0

It saves me from spending hours writing code in react etc. I used to spend 40 hours and now I spend 10 hours so I can leave work earlier. the seo management is built into the platform so I do not have to purchase additional tools. marketers can change their own content without messing up my layouts which is crazy. it allows my clients to bridge the gap between hiring a full developer team.

Pros

I am working out of this squeaky chair right now and I need to wrap this up asap before my next call. If I mess up the design (which I always do) I can restore everything with two clicks thanks to the backups. It does not seem like a standard drag and drop tool and to be honest, their uptime has been exactly what they said it would be.

Cons

The 60 max cms field limit is a complete disaster when you start to build large projects. I am sick of dealing with this, I had to refactor an entire site three different times due to these ridiculous field limits, which is why I almost quit. How can I create a dropdown that fills the screen without some "hack" (100vw etc)? It cost way too much money now and they continue to raise the price by 20% each year with absolutely no explanation for the increase.

Review Source

KW

Kittin W.  
Everything by owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Growing up by WIX. "

April 27, 2026

5.0

WiX can help my business growing up. Easy to use. Flexible for payment. And I like customer service with live chat they can suggest me to the best for my business.

Pros

I like Wix owner app and Wix have stat for analytics my customer. App for make VDO high quality is the best.

Cons

Notifications is not stable for my account. Visitors notification and reservation contact forms in the past sound is different but now sound of notification for reservation contact forms is same some sound. It hard to handle when I have the same sound hand I am lost customer a lot so Wix can help me this problem.

Review Source

DP

Dohee P.  
Exhibition Coordinator  
Government Administration  
Used the software for: 2+ years

### "Digital Experience Tool for Anyone Even with No IT Skills"

September 19, 2025

4.0

My overall has been great with Wix across my current two organizations through which it allows me to create landing pages and websites without coding.

Pros

Wix not only act as a web builder but also boost sales and marketing through search engine optimization for our brand.

Cons

Some products are free while others are premium such as hosting and domain registration and the only issue is how they are overpriced.

Review Source

Mariam Mujib K.  
Owner  
Food & Beverages  
Used the software for: 2+ years

### "Satisfied with Wix for many years!"

January 14, 2026

5.0

I have been with Wix for several years and have a lot of websites with them. I am now just getting into a premium website for what I am launching as a business.

Pros

The all-in-one features after building a website so I can do everything from within wix to emails, domain, ads. Chat feature for customer support worked out great! Fast solutions. Wix templates are easy to use since I don't have coding or HTML experience.

Cons

Maybe a little less on the cost would help. I have been an entrepreneur and with each startup I like to save on cost. The sale on premium helped as all of a sudden it was 50% off so I can next consider an annual plan instead of monthly.

Review Source

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