# Wix Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Wix the right Website Builder solution for you? Explore 10628 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/169007/Wix/reviews --- Wix 4.4 (10628) [View alternatives](https://www.capterra.com/p/169007/Wix/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 9th, 2026 # Reviews of Wix Ease of use 4.5 Customer Service 4.2 ## Pros and Cons in Reviews DE Danielle E OwnerMental Health Care, Self-employedUsed the software for: More than 2 years. “You can customize with your own photos and videos, easily reach out to customer support and access your site to make edits, whenever you want.“ April 10, 2026 Carson O CoordinatorConstruction, 2 - 10 employeesUsed the software for: 6-12 months. “It is not able to handle more complex sites that require large subscription logs and dedicated subscriber areas of the website. If it does, we could not figure these features out.“ December 19, 2025 CK Caroline K OwnerProfessional Training & Coaching, Self-employedUsed the software for: 1-2 years. “It’s intuitive drag-and-drop editor and wide range of customizable templates make website creation accessible even for users with no coding experience.“ December 18, 2025 CS Carmen Elena S ownerCosmetics, 2 - 10 employeesUsed the software for: Less than 6 months. “I didn't like that I was unable to make my clients put their credit card information when they log in so if they pay in person and cancel last minute, I am unable to charge them a cancellation fee.“ November 18, 2025 Nino W FounderApparel & Fashion, 2 - 10 employeesUsed the software for: More than 2 years. “It allows me to create a professional-looking website, manage content, and handle business tools all in one place without needing advanced technical knowledge.“ April 12, 2026 SC Sarah C The HelperPublishing, Self-employedUsed the software for: More than 2 years. “The system doesn't make it easy to sell internationally because it doesn't have support for VAT and other international taxes. But it also doesn't have an easy setup to only sell within the US; I can't limit sales based on IP and shipping addresses combined, which makes it difficult to make sure I'm obeying laws everywhere.“ December 14, 2025 JD Jessica D Sales, Marketing and Events ManagerHospitality, 201 - 500 employeesUsed the software for: 1-2 years. “Really helpful for managing ticketing. When we have events for 500+ the scan ticket feature is really handy for getting people in quickly (I can get the team to download on their phone/ ipad etc“ January 5, 2026 Melissa Z OwnerAlternative Medicine, 2 - 10 employeesUsed the software for: 6-12 months. “The windows to enter text and pictures tend to overlap which cause a sloppy look when viewing the pages on the screen vs tablet vs phone“ January 18, 2026 ## Showing most helpful reviews Showing 1-25 of 10628 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Gavin M. Executive Marketing and Advertising Used the software for: 1-2 years ### "FIGHTING CYBERWARS - AND WITH WIX, EVENTUALLY WINNING!" March 23, 2026 4.0 It was pretty good up until three nights ago when I started experiencing major challenges, simply trying to connect an external (google) email address. We could not get it connected, even though working with 'help', and in the process managed to mess a few things screwed up. Thankfully with the patient assistance of Claudia, one of their experts, managed to resolve eventually. And with Bond today, hopefully got the last step done - of linking my google email address. Holding thumbs! lol Pros The ease with which the system works, once you get to know how it works. Took a bit of a learning curve, but under WIX expert help, eventually won through! Cons The learning process to work out how to navigate around the space. At first, did not seem intuitive, and some of the functions which I was let to tarsnpire, did not do as I was led to believe they would. A bit of a steep learning curve Alternatives considered [WordPress](https://www.capterra.com/p/131687/WordPress/) Reason for choosing Wix I thought easier at the time, and more cost efficient Review Source ZL Zach L. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Switch to Wix and get rid of your shady web developer" March 13, 2026 5.0 Overall experience with Wix has been outstanding. I can manage everything myself. Web developers are shady. If you don't speak their language, they'll take advantage of you. With Wix, I barely have to deal with them anymore. I keep a guy on retainer for major stuff, but today I was able to resolve my issue with your customer support rep. I didn't need to call the developer. Pros I've used WordPress, GHL, pretty much every CRM platform and/or web design platform. They're complicated and require a full-time developer. Wix has all the necessary features and I am able to manage it entirely myself. The reason web developers recommend other platforms is because they require coding and expertise. I'm a chiropractor and I can manage everything within my Wix account. And if I can't, I hop on a chat and they walk me through it. I just got off a chat with \[sensitive content hidden\] . Spent 15 min with him and he fixed my email issue in addition to cleaning up my email list to improve deliverability. Cons I don't like some of the a la cart stuff. I just had to buy additional social media posts. It wasn't expensive, but it was annoying. Switched from [WordPress](https://www.capterra.com/p/131687/WordPress/) Too complicated. I had to rely on my developers. With Wix, I don't have to. Review Source NH Nancy H. Owner Transportation/Trucking/Railroad Used the software for: 2+ years ### "Wix is meh" April 13, 2026 2.0 We loved WIX when we started the buisness however, there are so many features that could be improve. We purchased all of the "add ons" had all the "premium" packages and yet, we constantly struggled and had no actual solutions presented to us by customer service. Wix is good for a small startup company but eventually, a company grows out of WIX and it is SUCH a struggle to transfer. Pros I liked how customers can directly buy from the webpage. I also liked the organization of the software and the general ease of use. Working on the website was extreamly easy. I could make edits to our website without needing any knowledge of "coding" or anything like that. If I were just rating WIX as a website base id give it 5 stars. Cons Wix has the absolute worst customer service. We purchased an already established company through WIX and we had such a hard time figuring out why certain things were happening (ex. not being receving payouts that use to live under the old owners EIN). To get a hold of customer support we had to know exactly what to ask the AI Chat bot (if we didn't it would send us in a loop of looking at diffrent articles) or where to look for a very hidden customer support button (which is the only way to talk to an actual human). After figuring out how to contact customer support, we wanted to change how some SOP functioned (EX. payouts kept going to the old owners instead of us even after we transfered ownership) and were meet with "you have to contact each customer individually and reset their payment so you can recive that money". We have over 400 clients. We also tried to get a straight answer on how much we pay for operating on WIX (Subscriptions, emailing add-ons, user add-ons, surcharges, etc) and there was just no way for anyone to answer. It came to a point that there was so many issues we finally made the choice to just switch to something other than wix for our subscribers. We will however, be keeping WIX as our website operator Review Source Steve P. Owner Marketing and Advertising Used the software for: 2+ years ### "WIX is the "Poster Child" for Customer Service!" January 22, 2026 5.0 Every time, the overall experience with WIX is 10 out of 10. I deal with other digital marketing technology suppliers, and they can't measure up to WIX when it comes to customer service. Pros I'm a large user of WIX products and I can tell you that their strong customer service is as big of a reason for that as the website design software. I feel WIX should write the book on top quality customer service across the board. With my many clients, I've relied on the service experts more than I can count and every time a solution was made. They care about your needs, every time! Cons The AI Customer Care system can tend to drag on with no real solution, but articles you can read. Most of my needs are more specific than an article topic. Alternatives considered [WordPress](https://www.capterra.com/p/131687/WordPress/) Reason for choosing Wix Didn't find anything that gave me the confidence that a change was needed. Plus, the stability of knowing the WIX services and that I could depend on them, no matter what a client's need would be. Switched from [Weebly](https://www.capterra.com/p/246168/Weebly/) It was client driven as they were on those systems and had issues. Switching them to a WIX based digital marketing solution cleared up those issues. Review Source John O. Atsaq Artist Arts and Crafts Used the software for: 2+ years ### "My Wix Experience" March 31, 2026 4.0 I have been using Wix for many years, and has improved over time. It is great for non-coders. It can be improved in highlighting the errors before publishing a page. It shows the error on the lower screen for codes, but it would help to hightlight where the errors are on the page being displayed. Pros My ability as a non-coder, the features take time to understand, but they work with ease as you become knowledgable with the desktop and the mobile settings. Cons The offers for new apps and their marketing for additional subscriptions, even if I am already using them, tend to pop up. This may cause billing issues, when you accidently add on the same subscription for apps. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Reason for choosing Wix I was already using Wix before all the other alternative products appeared on the scene. Review Source Nino W. Founder Apparel & Fashion Used the software for: 2+ years ### "Best Customer Service!" April 12, 2026 5.0 Overall, my experience with Wix has been strong. It provides a streamlined, all-in-one platform for website creation, branding, and business management. It has allowed me to launch and manage my projects efficiently, though I’ve noticed some limitations as my needs become more advanced. Pros What I liked most about Wix is its user-friendly interface combined with powerful design flexibility. It allows me to create a professional-looking website, manage content, and handle business tools all in one place without needing advanced technical knowledge. Cons What I liked least about Wix is that once you choose a template, it’s difficult to switch without rebuilding parts of the site. Also, some settings and features are not always easy to find, which can slow down the workflow. Switched from [Squarespace](https://www.capterra.com/p/143461/Squarespace/) I switched from Squarespace because Wix felt easier to use and gave me more flexibility when designing my website. Review Source Danielle H. Marketing Director Architecture & Planning Used the software for: 1-2 years ### "I love using Wix!" March 26, 2026 5.0 10 out of 10 service and product. The help team and the AI agents are super helpful in a pinch. I love the ease of use and the products. Pros The ease of use when designing websites is fantastic. Make changes in a second and publish them immediately. Cons They are still developing and growing, so some features may be lacking when it comes to comparing Wix sites with WordPress sites Switched from [WordPress](https://www.capterra.com/p/131687/WordPress/)[Divi](https://www.capterra.com/p/201958/Divi/) Ease of use, making changes on our old site was a nightmare Review Source John D. Founder Animation Used the software for: Less than 6 months ### "WIX is a WINNER" March 26, 2026 5.0 Pros It's been 20 years since I did any website design. I was looking for a quick way to get a small not-for-profit site up and running. Adobe Express and Google Sites were easy enough but lacked the polish for more than landing sites...I tried WIX and in a few days I have a really nice looking site that will grow with future expansion. I had a hiccup and had to reach out to WIX online chat support. \[sensitive content hidden\] stayed with me through diagnosis and correction of the problem. Great company, great product and great customer service. Cons My understanding is the website will only work in the WIX world. If I wanted to move to another hosting service, I would have to redesign the site from scratch. That is one of the reasons I started with WordPress (both com and org), but WIX is so much simpler for the beautiful product...at least for me. Alternatives considered [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[Bootstrap](https://www.capterra.com/p/232887/Bootstrap/)[WordPress](https://www.capterra.com/p/131687/WordPress/)[Squarespace](https://www.capterra.com/p/143461/Squarespace/)[Adobe Express](https://www.capterra.com/p/174232/adobe-express/) Reason for choosing Wix WIX was very easy to set and create a large (20+page) that is very polished. Review Source Ursula F. Designer Design Used the software for: 2+ years ### "Wix for Webiste building without previews experience." March 23, 2026 5.0 I loved it, very easy, workflow is great and it wasn't expensive. I can always go back and edit very easily. Pros Easy to use, great templates, vrey simple as a designer with no knowledge on coding or website building. Cons Templates could be more varied, although it had nice ones I would have liked more options to select from. Alternatives considered [Weebly](https://www.capterra.com/p/246168/Weebly/) Reason for choosing Wix It seemed profesional, easy to use and simple overall. Switched from [WordPress](https://www.capterra.com/p/131687/WordPress/) this was much more simple, and I didnt have to have a base to use it. Review Source Liza I. owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Fantastic Customer Service from \[sensitive content hidden\]" March 5, 2026 5.0 Pros The customer support I received this evening via chat was fantastic. \[sensitive content hidden\] was the first to help and passed the specific concern to \[sensitive content hidden\]. Both representatives were professional, patient and help resolve an issue I have not been able to do on my own. Thanks Wix! Cons I do not have any complaints about wix. My experience with the chat was fantastic and easy. The representatives resolved my issue. Switched from [GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/) Too difficult for me to use. I am not a web creator. Review Source Bessy V. Director Marketing and Advertising Used the software for: 2+ years ### "Wix Is the BEST Hosting Service in 2026" February 4, 2026 5.0 I am a Wix partner. All of my clients use Wix, because we cater to small businesses that don't always have the capacity for a retainer. Wix is easy enough that we train our clients on making changes themselves and they really love that! When they mess up, we go in fix it and they're happier! Pros The ability to have full control of placement on the Website. All other hosting services limit you or force you to use spacers to place an image in a certain spot. Wix does not. The drag and drop features are amazing and you really don't have to use a bunch of apps to accomplish a simple Website. The new Wix Studio makes it even easier to place items on pages on the same spot. It's just a great service! Cons Before, I didn't like that I had to also review the mobile site. I found it was very limited, but NOW, I can fix everything easily and it let's me move things around, resize them and everything! Alternatives considered [Weebly](https://www.capterra.com/p/246168/Weebly/) Reason for choosing Wix Wix is a better product. Wix offers more robust solutions. Switched from [Weebly](https://www.capterra.com/p/246168/Weebly/) Because Wix is WAY better than all of them in terms of personalization. Review Source Patricia B. Website Admin and Design Alternative Medicine Used the software for: 2+ years ### "Today I experienced an Excellent Care Team Member for Wix! " January 14, 2026 5.0 My overall experience has been fresh and enlightening. There's still a really great balance between automation, ai, and manual design on the Wix platform. I'd definitely recommend it for everyone. Pros I've always liked that this is a user friendly website builder. But most of all I like that when you've exhausted the Ai options, a HUMAN is available. I honestly wouldn't have been able to solve my issue without a human looking physically looking at my site and walking me through the resolution. Cons I don't like the Velo app for back end code, it's very limited. I think the entire site code should simply be readily accessible on the settings tab. If you mess it up, you could simply go back in the history of the changes with an arrow, or at the very least just go back and republish the version if the site prior to changing the code. Alternatives considered [Squarespace](https://www.capterra.com/p/143461/Squarespace/)[Zoho Commerce](https://www.capterra.com/p/230854/Zoho-Commerce/)[Shopify](https://www.capterra.com/p/83891/Shopify/) Reason for choosing Wix Robust features, automatons, and very easy to navigate. Review Source CM Cindy M. Blogger Computer Networking Used the software for: 2+ years ### "Darkmum Dearest's honest review of Wix!" January 20, 2026 5.0 Very positive. I joined Wix in 2023 with the intention of keeping my blog small. I came off most other social media and am happy with my choice. Pros I feel that the customer support is outstanding. As the owner of the site, I find the experience challenging, yet satisfying. It is not for beginners. Wix is for serious users of social media. Although I do not use my site to make money, I can see how it could work well. Cons There are a few product enhancements that could happen, and although I've sent in suggestions, it seems nothing happens. The program can still be complicated for users, which is why I don't have a large following. Alternatives considered [Facebook Apps and Tabs](https://www.capterra.com/p/160208/Facebook-Apps-and-Tabs/) Reason for choosing Wix After looking at what I could find, I felt that Wix offered me the freedom I was looking for at a price that fit my budget. Switched from [Speedy Claims](https://www.capterra.com/p/129536/Speedy-Claims/) Blogspot did not allow me the 'room to roam.' Review Source CK Caroline K. Owner Professional Training & Coaching Used the software for: 1-2 years ### "Quick and Intuitive " December 18, 2025 5.0 Wix is a top pick for anyone who wants to build a modern, attractive, and functional website quickly—especially if your top priorities are simplicity and creative freedom. Pros It’s intuitive drag-and-drop editor and wide range of customizable templates make website creation accessible even for users with no coding experience. The platform’s clean layout and logical navigation guide users step by step, meaning you can focus on the look and content of your site, rather than grappling with technical details. Cons While Wix has many templates, after you start building a site, you can’t switch to a different template without starting over. This can be frustrating if you change your design vision mid-project. Alternatives considered [Squarespace](https://www.capterra.com/p/143461/Squarespace/) Reason for choosing Wix Beginner-friendly, highly customizable, and packed with a wide range of templates and app integrations. Wix’s versatility and creative control won out due to more freedom and growth opportunities. Switched from [Squarespace](https://www.capterra.com/p/143461/Squarespace/) Wix’s interface more intuitive and less restrictive. Review Source CH Cris H. Owner Cosmetics Used the software for: 2+ years ### "Excellent Customer Service Even In The Middle Of The Night!" December 1, 2025 5.0 Customer service not only did their best to find out the cause of my tech issues but also gave me links to articles that he knew I would find helpful. He was patient and courteous, got my problems solved! I don't usually have problems with my web site, but they are willing to help when I do. Pros Awesome customer service. \[sensitive content hidden\] was extremely patient. The fact that they are there 24/7 to help (and they are good!) is a huge selling point for people who burn the midnight oil and have businesses to run. Wix is the only web site builder I've ever used, it's nice to have for busy business owners like myself. I used a template (they have a lot of professional looking templates), tweaked it into a creation of my own and everyone that sees it loves it. The page layouts are as simple or complex as you want them to be, and most things are drag and drop. There are a lot of great features for beginners or experienced web designers. Cons Poorly explained terminology. Maybe consider doing a video series-helps audio & visual learners. I have good reading comprehension but technical terms are abstract, another language, making understanding website functions tedious. When the customer service rep showed me an image, I knew right what to do. Alternatives considered [GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/) Reason for choosing Wix Black Friday sale pricing was critical to help me start and maintain my very small business. Review Source VR Verified Reviewer CEO Information Technology and Services Used the software for: 2+ years ### "Great Service to Start Your Web Presence" November 8, 2025 5.0 Overall, my experience has been good and I've found ways to work around issues between using products and building custom sections in the CMS. With the combination of these two options, I've been able to build several successful web sites. Pros Wix is a great solution for businesses starting to build their web presence without the need to invest in a costly solution. The ability to build pages and adjust the layout with predefined sections makes site building easy for even a novice user. Cons As a more advanced user, sometimes there are limitations in the ability to customize specific sections of the platform. This can be seen with listing products for sale and not being able to set custom settings - for instance, "call for pricing" versus having to list a price. Alternatives considered [Squarespace](https://www.capterra.com/p/143461/Squarespace/) Reason for choosing Wix The features in Wix were more advanced and user friendly. Review Source RG Rachelle G. CEO Retail Used the software for: 2+ years ### "I'm Learning!" October 18, 2025 5.0 Most help is good from support staff and if its possible to do it on the WIX platform I find that the customer support is able to help me. There are things that it can not do, and often my answers are this is not possible at this time, but I'm hopeful these things will be implemented as often some features can be voted for. I can't compare WIX to any other platforms as its the only one I've used. The very recent new AI Assistants have been great for me personally and really changed my experience with WIX altogether for the better. I would love better design options - for people who are not so computer savvy as templates can be a little boring with themes - I see all these design aspects being advertised on WIX adverts but can't see how to update my own WIX website to incorporate them and I'm scared to lose things by trying. Pros I am happy with how WIX is constantly improving their platform with new AI assistants as I am not that computer literate and need to be able to design my own website, do updates and changes. Things that it doesn't do can be voted for which is good too. Cons I do find it a little difficult to work with - like for example deciding something isn't what I want seems to have to be implemented first and then when I see it and think oh no thats not what I want and then sometimes its not so easy to undo or delete it again I would like better previews of some elements and design features so that I do not have to put them on my website to see if I want them - I can see an example clearly of what it will do BEFORE I drop it on my website and change everything. I find some of the menu's a little confusing and can't find things often and have to ask the AI Assistants where these functions are so that I can click on them and go to where I need to go to do things. Some things are actually complicated unless going through them with someone who knows what they are doing too, I've just spent an hour on chat support now with someone who was brilliant but at the end of it - its no wonder I couldn't do it myself - it was complicated and difficult to setup. But I know it was something many WIX stores outside America would want and will also need to setup now that tariffs are introduced to the USA. So you will get a lot of people wanting to do what I just did today. (Set up a function for US deliveries to charge tariffs on subtotals for orders). I'd LOVE for an AI Design Assistant that can look at a website that I would like my own website to look like and change it to look this way OR even some aspect of a website ie - be able to say on opening I want my website to show a video that works across all devices and resizes that I can change and upload periodically to keep my website changing with the seasons and update myself, with a slideshow of images and things that can also be put up so I can have a video, click left or right to slide to a photo or 10 slides etc but I can't see options for this - I have slideshow on my website home page currently now but it doesn't really work properly - it doesn't resize on all devices as it should and on mobile phone its very problematic!! I'm constantly deleting things and layouts to try and make it work on the mobile view - which as we all know is majority of how people are shopping these days not on the computer but on the mobile phone - so really important! Alternatives considered [Shopify](https://www.capterra.com/p/83891/Shopify/) Reason for choosing Wix cheaper and thats the only reason - I've sometimes wondered if I should have gone with SHOPIFY as there are sometimes issues with WIXs integration - most of the time SHOPIFY is there as an option for linking other platforms but its not often WIX is there. Review Source Marko S. Director Consumer Electronics Used the software for: 1-2 years ### "Impeccable platform. 10/10 for quick projects" August 31, 2025 5.0 From the first login, Wix is the most easily adaptable platform. I have managed to save (A LOT) of time, just by using the AI features and the standard templates. Definitely an excellent choice for anyone with low tech skills and the best for launching websites under 1 week. Pros The exceptional interface makes Wix one step above the competitors. I have been using other platforms and discovered Wix packs all my plugins and coding into an effective system. It works FOR you, no wasted time. Cons Some aspects of the marketplace, some plugins are difficult to modify and I had to contact assistance for new functions to be implemented. Not a big issue as I was served amazingly well. Switched from [GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/) Certain aspects of Godaddy did not cover the needs - customisation aspects for example. Review Source VR Verified Reviewer SEO Marketing IT Cosmetics Used the software for: 2+ years ### "Very satisfied with WIX since years. Very professional customer support. Value for money investment." January 21, 2026 5.0 Great experience, and I keep recommanding to anybody I meet who like to open a website. Now, I'm quite semi-expert, and can handle some more complex situation with WIX support to fix identified bugs. I have help WIX to see couple of issues and fix for my site, but also for the general improvement of WIX. Pros Great interface with a complete set of services and APP/options. I can really make a fully operational website with Product catalog online, Service booking online, Payment/Billing/Accounting, FAQ, fully sketched with JSON coding, Well positionned with Google and so on. Great customer support, helpful to fix identified bugs which had been always solved. This is value for money invested. Now, it is 6 years I maintaine and improve the webste with success with WIX. Being a real beginning, I felt easy to use, and could set-up all without coding myself. The build-up engine remains impressive for beginners who wants to setup their own website. Cons I wish there would be a tool to move my site from WIX Editor to WIX studio automatcally, even for a pay. After all the work done on my website since years, I can't see myself re-doing all from scratch with WIX Studio. Please find a way to get a support to move from Editor to Studio without being obliged to re-do the website. Review Source Troy D. Consultant Marketing and Advertising Used the software for: 2+ years ### "SOLID Digital Marketing Platform" March 30, 2026 5.0 My overall experience with Wix is a very positive one. The ability to market my clients' businesses in a single pane of glass is second to none. Pros Ease of use, features, and my ability to create solid and meaningful digital marketing platforms for my clients. I have not needed customer support until today, and it was a very good, positive interaction. My team and I love the security aspect of the platform as we have clients who run their businesses and trust the platform with their online stores and event management. We are very confident in the compliance and security that Wix utilizes. Cons I have yet to run into any issues, and I do not have any real complaints, nor could I ever say anything bad about the platform or that I dislike anything. Review Source cL carlene L. Executive Director Mental Health Care Used the software for: 2+ years ### "Wix Customer Service Agents! BRILLIANT" November 23, 2025 5.0 I have been a user for over 7 years; any time an issue or barrier the Customer Service team addess quickly and professionally. This team shows the heart of Wix Administration and Executive, Kindness is shared easily and in abundance. Pros Easy to use, can get clear direct solutions to your ideas and features added to your site targetting business, marketing and branding! As a Charity we are always worried about how much of our money goes into administrative items, Wix provides value and ease of use to all who use. Cons Set up is a bit of a round about, ensuring that you have the correct documentation and in the right order of upload. Understanding how to put a page together as a first time user was a bit of an issue; but the customer service team and expert team gave me all the information I needed to build it up! Review Source CF Cody F. Principal Software Engineer Information Technology and Services Used the software for: 2+ years ### "It functions and hasn't broken my website" January 14, 2026 5.0 It saves me from spending hours writing code in react etc. I used to spend 40 hours and now I spend 10 hours so I can leave work earlier. the seo management is built into the platform so I do not have to purchase additional tools. marketers can change their own content without messing up my layouts which is crazy. it allows my clients to bridge the gap between hiring a full developer team. Pros I am working out of this squeaky chair right now and I need to wrap this up asap before my next call. If I mess up the design (which I always do) I can restore everything with two clicks thanks to the backups. It does not seem like a standard drag and drop tool and to be honest, their uptime has been exactly what they said it would be. Cons The 60 max cms field limit is a complete disaster when you start to build large projects. I am sick of dealing with this, I had to refactor an entire site three different times due to these ridiculous field limits, which is why I almost quit. How can I create a dropdown that fills the screen without some "hack" (100vw etc)? It cost way too much money now and they continue to raise the price by 20% each year with absolutely no explanation for the increase. Review Source Levi W. MTB Coach Professional Training & Coaching Used the software for: 2+ years ### "WIX is the BEST!" April 15, 2026 5.0 Great, I have built a solid business from my Wix site. I am able to continue to create new offerings and better ways for my customer to interact with me. Pros Customer Service Agents are very helpful. Wix continues to improve their service, enabling me to run a smooth experience for my customers. Cons My emails go to spam. I tried to pay for mail chimp, and trying to incorporate the app crashed my site and it was down for over a week before I could get it up and running again. All of this would be prevented if my emails from wix went to the receivers inbox rather than spam. Review Source IM Inga M. Sales Manager Information Technology and Services Used the software for: 2+ years ### "Wix is a Must Have Tool for Web Design and Development " October 5, 2025 4.0 My overall experience with Wix has been remarkable - it has enabled me to not only create websites but also help design logos at ease. Pros Wix facilitates all the features that allow me to create stunning and highly responsive websites. It has improved the SEO ranking of my staffing company website across search engines. Cons The cost of acquiring some products such as domain registration and hosting is a bit costly compared to alternative digital experience programs. Review Source Becky O. NUTRITIONIST Health, Wellness and Fitness Used the software for: 6-12 months ### "Wix: A Powerful, User-Friendly Platform." February 2, 2026 4.0 Overally, I have had a great experience with Wix since It has delivered a great balance of visual design freedom and great operation, making website creation simpler. Pros I like that for the price, the feature set offers great Value for Money, which eliminates the need for many separate subscriptions. Cons What I liked least revolves around its restrictive nature since you cannot change a template once chosen, without completely rebuilding your site, which is quite limiting. Review Source Similar Products Featured ## Related categories [Website Builder](https://www.capterra.com/website-builder-software/)[Blog](https://www.capterra.com/blog-software/)[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)