# Page 11 | Wix Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 11 - Is Wix the right Website Builder solution for you? Explore 10598 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/169007/Wix/reviews

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Wix

4.4 (10598)

[View alternatives](https://www.capterra.com/p/169007/Wix/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 11 - Reviews of Wix

## Showing most helpful reviews

Showing 251-275 of 10598 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SC

Steve C.  
designeer  
Entertainment  
Used the software for: 1-2 years

### "Customer Service"

November 1, 2025

5.0

great customer service time, quick to respond. Had a problem and there was someone (a real person) there to help me.

Pros

great customer service! Quick and very helpful! The websites are great and there is always someone there to help you.

Cons

prices are sometime high but worth it! Had my account automatically renew and had some help with changing my plan.

Review Source

JP

Joana P.  
Bowen Therapist  
Alternative Medicine  
Used the software for: 2+ years

### "Overall satisfied"

February 19, 2026

4.0

It is a good service for the price you pay However sometimes I find the system frustrating with some edit views from desktop to mobile

Pros

The customer service on live chat is great. I have the paid version and dont think I could cope without a real human support

Cons

The Wix system makes my computer very slow to work on and the passage from Desktop to mobile version on the editor is really tricky and frustrating

Switched from

[GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/)

I think it was too complicated but was long time ago

Review Source

BT

Brianna T.  
Lead Editor  
Professional Training & Coaching  
Used the software for: 6-12 months

### "Worked for my website, client management, invoicing, and analytics "

January 5, 2026

3.0

Pros

I like that it is an all-in-one platform that allows you to host client data, take payments, host a website, and view analytics.

Cons

(iIn my opinion) Wix leadership has their hands deep in unethical practices. I also don't like that the website builder is not intuitive.

Review Source

LB

Luis B.  
none  
Consumer Services  
Used the software for: 2+ years

### "goof tool to use low code or no code"

January 20, 2026

5.0

very good in general, it is improving every year, now the new wix vibe is a very good tool, very conversational

Pros

it is ease to use, lot of features, can use low code or no code, customer support works, good value, low quantity of issues

Cons

somehow restricted apps to customize, specially when developing sites to third parts, with specific needs

Switched from

[Weebly](https://www.capterra.com/p/246168/Weebly/)

more funcionnality, evolution, customer support

Review Source

VR

Verified Reviewer  
President  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "WIX Helps My NonProfit"

March 22, 2026

5.0

I am happy with WIX. I got the website how I wanted with the capabilities that I need for my nonprofit.

Pros

Customer Service and website capabilities. I've had a couple issues that they have helped a lot on. Thank you \[sensitive content hidden\]!!!

Cons

It can have "lots of steps" do get something done. Sometimes it can feel as if it is a bit un-intuitive.

Review Source

VR

Verified Reviewer  
Web Designer  
Design  
Used the software for: 1-2 years

### "Great for anyone who wants to get a website live with no hassle"

February 19, 2026

5.0

My experience has been positive. Pricing is fair and good for business owners who want a straight forward website that they can easily make edits to.

Pros

Wix is easy to use, and great for people who want to get a website up and running with no hassle. Doesn't require coding knowledge.

Cons

This is true for many website builders, but it's easy to accidently build a website that has some unintended responsiveness quirks. This happens if you're not familiar with web design principles and you stray too far from standard templates offered by the software.

Review Source

JB

Jessica B.  
Office Manager  
Automotive  
Used the software for: 2+ years

### "Wix for the Win. "

March 17, 2025

5.0

We used Wix for years, both the psi and unpaid version. Paying for a domain was much better, but no matter which way you do it, it is the best one I’ve ever used.

Pros

Wix is so easy to use. You do not have to have website management or creation expertise to be able to use Wix well.

Cons

If you do not pay for the domain name, the address for your website is a little long and unsightly, but they have to make their money somehow.

Alternatives considered

[GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/)

Reason for choosing Wix

Wix is easier to use and has better looking options.

Review Source

TW

Tanya W.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Ok but you don’t own your domain name! "

April 11, 2025

4.0

Ok but they own my domain names so new businesses I won’t get a domain with them

Pros

Great for non designers but when you purchase services from them they don’t tell you that they own your domain name

Cons

Can’t forward domains and they own the domain name when you buy it. Robbery

Switched from

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

Tools for business was but I didn’t know my domain name would be theirs forever

Review Source

CW

Christin W.  
CEO  
Education Management  
Used the software for: 2+ years

### "Great Customer Service"

April 13, 2025

5.0

Pros

The customer service representative was extremely attention, clear in providing details, which included graphics making navigation and understanding my issue effective and efficient. My issue was resolved; auditing my subscriptions was helpful.

Cons

There are no current updates I would offer at this time.

Review Source

eO

emeka O.  
Social media manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "best of best"

January 28, 2026

5.0

very satisfied,

Pros

Their customer services is very fast, my problem was solve in a minute and the expert is very patient and calm to attend i mean \[sensitive content hidden\]

Review Source

SN

Sabelo N.  
Administrative assistant  
Computer & Network Security  
Used the software for: 2+ years

### "WIX Software Review by Sabza"

November 18, 2024

4.0

It was last year when I was looking for an easy way to create my own website so I was searching in the internet and then I come across this website and then, I created my first website and I see all the things possible.

Pros

I like the Simplicity when it comes to Website creating, so it just simplify everything.

Cons

I doesn't bring much innovations and training to the new users.

Switched from

[WordPress Portal](https://www.capterra.com/p/213122/WordPress-Portal/)

I switched just because of the costs and Wordpress was a bit complicated for me when I compare it to Wix.

Review Source

SM

Subm M.  
Software Engineer Associate  
Information Technology and Services  
Used the software for: 2+ years

### "A Powerhouse Solution for Website Building."

January 7, 2025

5.0

I use Wix templates to create websites easily and quickly.

Pros

It is simple to use Wix because it has an intuitive and user-friendly interface. It is simple to design and build responsive and modern websites with Wix. Wix has a drag-and-drop interface thus I can easily preview and edit website before launching. I can easily create blogs with Wix. Finally, Wix pricing is affordable.

Cons

I haven't encountered any challenges when building websites with Wix.

Switched from

[Web.com](https://www.capterra.com/p/151967/web-com/)[Squarespace](https://www.capterra.com/p/143461/Squarespace/)[Weebly](https://www.capterra.com/p/246168/Weebly/)[GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/)

I switched to using Wix because it allows me to build high-quality and responsive websites without any limitations.

Review Source

MD

Michelle D.  
Director of Communications  
Non-Profit Organization Management  
Used the software for: 2+ years

### "So easy to use"

December 9, 2024

5.0

I have been building websites with Wix for years. It's an easy-to-use platform that makes website building easy, even for the inexperienced

Pros

This platform is so easy to use - you don't need a lot of technical skills to build a website

Cons

The platform can sometimes be a bit buggy. Not a fan of the limited number of static pages - and that there is no way to add additional static pages.

Alternatives considered

[WordPress](https://www.capterra.com/p/131687/WordPress/)[GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/)

Reason for choosing Wix

I chose Wix over these options mostly due to familiarity and ease of use.

Review Source

KK

Kelvin K.  
Web Developer  
Design  
Used the software for: 2+ years

### "Kaganjo Views on Slack Utilization"

March 9, 2025

4.0

Pros

Wix is a robust digital experience program that offers drag and drop editor which enables me to bypass coding when creating and designing websites.

Cons

Wix does not have a mobile application though.

Review Source

KK

Kylen K.  
Co-owner  
Events Services  
Used the software for: 2+ years

### "Great for beginners"

June 17, 2025

5.0

Great for beginners looking to save time building their first website, but ultimately ended up switching platforms.

Pros

Ease of usage from a client's perspective. I liked that the editing tools were very simplistic, and there was minimal training needed.

Cons

Lack of customization capability. As our business grew, we wanted more sophisticated customizations and styling features.

Review Source

TW

Therrin W.  
Tutor  
Biotechnology  
Used the software for: 6-12 months

### "Review of wix"

February 28, 2026

5.0

Pros

Very easy website builder with attractive templates, drag and drop tools, and quick setup for beginners.

Cons

Design flexibility is limited after selecting a template, and premium features require higher pricing tiers.

Review Source

MO

Matt O.  
Director  
Graphic Design  
Used the software for: 2+ years

### "Powerful website platform "

December 10, 2024

5.0

Powerful website platform that has improved and developed as web standard have evolved

Pros

Comprehensive website builder with extensive addons for all business uses

Cons

Haven’t found any issues in the past 6 years of working with the platform. If features are missing they are proactive to address

Switched from

[Weebly](https://www.capterra.com/p/246168/Weebly/)

Lacked the design capabilities needed for moving away from templates

Review Source

NO

Nejc O.  
Interior designer  
Design  
Used the software for: 6-12 months

### "Good value for money"

October 22, 2025

5.0

It is really easy and simple to use. Lots of tutorials and help that com from the wixs site. Its has a good page layout editor.

Pros

Quick and easy to use. Good support team and great customer service avalible any time of the day. Best!

Cons

No cons. It has all the features that you need in the easy and simple software program to help you with your business and marketing.

Review Source

JB

Jamie B.  
Travel Advisor  
Leisure, Travel & Tourism  
Used the software for: 1-2 years

### "Wix is AMAZING for Small Businesses"

November 18, 2024

5.0

Overall, I adore Wix because I have been able t create beautiful websites with the functionality I need for my Destination Wedding Brides. I use these as a hub for all their guests to go to get information and book their rooms. I also feel like the templates are AMAZING. However, the adjusting of certain sections and formatting can be a little less intuitive on the more developed templates.

Pros

I love that Wix has the ability to copy entire sites, as well as entire pages that I can paste onto my other websites. I'm frequently creating similar sites so this has become extremely helpful in streamlining the process.

Cons

I did not like that at one point for one of my premium sites, I had to update the credit card to even cancel the renewing. Also I feel like that premium site cancelling process is a little confusing.

Switched from

[Weebly](https://www.capterra.com/p/246168/Weebly/)

The sites don't look as elegant, and they seem pretty outdated in my opinion. Not as many capabilities as well.

Review Source

MN

Matthieu N.  
Community Manager  
Computer Games  
Used the software for: 1-2 years

### "Love Wix website builder"

September 10, 2025

5.0

Wix allowed us to quickly create mini-sites for our game campaigns. I was able to add galleries, videos, and pre-order forms in just a few clicks. The customization helps keep a visual identity that matches our brand and games, which is key for communication and community engagement.

Pros

I like all the options it offers for building websites. It has lots of creative templates and gives a lot of freedom for customization.

Cons

The only downside I found is that some advanced features require upgrading to higher-tier plans, which can be expensive for small businesses

Review Source

FP

Francesco P.  
President  
Arts and Crafts  
Used the software for: Less than 6 months

### "Good solution for quick sites, but be aware of specific needs of your projects"

July 21, 2025

4.0

Pretty intuitive, but some things can get in a way in an all-in-one solution like this. Sometimes if you have specific constrains or needs, this can be a dealbreaker. Otherwise, pretty good and stable solution

Pros

For our small non-profit, Wix was a lifesaver. We could quickly build a clean, functional website to share our mission and accept donations—no tech expertise required.

Cons

Needing donor-system integrations, Wix’s iframe 'solution' was not the best solution to gain trust and be held accountable. So we needed to migrate and chose Squarespace, but Wix kept hundreds in unused fees, even after explaining our nonprofit budget constraints. Which I know was our problem, but nonetheless it was a "not-so-great" attitude.

Alternatives considered

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

Reason for choosing Wix

I did not actually we switched to SquareSpace

Review Source

RB

Regina B.  
Owner  
Events Services  
Used the software for: 2+ years

### "Wix is user friendly "

August 12, 2025

5.0

My overall experience was great but I didn’t like the fact that I had to add and pay for another app for almost all features I needed like booking and calendars.

Pros

Wix is a good platform for a basic website. It’s very easy to use with drag and drop features and has a low cost.

Cons

The drag and drop feature is the easiest to use of all and very convenient for non-graphic designers.

Review Source

MD

Martin D.  
Managing Director  
Marketing and Advertising  
Used the software for: 2+ years

### "Reliable, easy to use and intuitive"

November 15, 2024

4.0

I use Wix for my site and my clients because a happy medium between functionality and simplicity to use. Plus the more recent update to Wix Studio is superb. Where ive used Wordpress for years I miss certain personalisation however, the security, reliability and ease of use outweigh that issue. Most of my websites are lead generators and glorified shop fronts opposed to heavy in ecommerce so cant comment on that side too much.

Pros

Everything you need in one place. Simple and intuitive layout of both backend and editor. Quick to pick up the basics with intermediary skills a little play away. Im a big fan of how quickly i can check the responsiveness of mobile vs computer layouts. Security is also a major factor that Wix gives great peace of mind.

Cons

Pricing of all the addons and a lack of additional functionality compared to WordPress. Adding a business email for example is about £56pa whereas we know its drastically less elsewhere so there is a feeling of now you're using us you have to accept the prices we charge.

Alternatives considered

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

Reason for choosing Wix

It didn't appear to be at the same level on functionality or usability.

Switched from

[WordPress](https://www.capterra.com/p/131687/WordPress/)

Even with tight security in place my entire website was hacked and taken down however I find I don't require the flexibility of Wordpress and Wix suits fine. Albeit the SEO isnt anywhere near as good.

Review Source

CES

Carmen Elena S.  
owner  
Cosmetics  
Used the software for: Less than 6 months

### "Its really good."

November 18, 2025

5.0

Its really good. I barely have to change anything at the presets only touchups with my name on it here and there and it gives me very specific options making it more detailed,

Pros

I really liked the customer support as the agents are really cooperative and make things easy for us.

Cons

I didn't like that I was unable to make my clients put their credit card information when they log in so if they pay in person and cancel last minute, I am unable to charge them a cancellation fee. Either way if this option isnt avaulavle I am unsure how I would charge clients that pay in person a cancellation fee.

Review Source

AD

Alan D.  
owner  
Hospitality  
Used the software for: 2+ years

### "Perfect customer service and technical help from Wix"

December 16, 2025

5.0

very good indeed - i have had my website through Wix for a few years now and they have always been quick to help if i got into bother

Pros

i had a problem whilst trying to update and edit my site - the AI function was useful, but couldnt solve my issue - a live chat with Nazar sorted it out in minutes and i was able to update my site successfully.

Cons

there was no shortcut to get through to speaking to an adviser - had to use AI first, which although useful, wasnt what i needed at that time

Review Source

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