# Page 13 | Wix Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 13 - Is Wix the right Website Builder solution for you? Explore 10606 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/169007/Wix/reviews

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Wix

4.4 (10606)

[View alternatives](https://www.capterra.com/p/169007/Wix/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 9th, 2026

# Page 13 - Reviews of Wix

## Showing most helpful reviews

Showing 301-325 of 10606 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

kW

kristen W.  
Owner  
Retail  
Used the software for: 2+ years

### "Great customer support and AI design assistance. "

March 26, 2025

4.0

Very good so far. I migrated a previous wix website to another new business and it has been going pretty well. I really like the AI assistance for design aspects, it takes the pressure off. I haven't used wix ecommerce previously so that will be a big difference.

Pros

Ease of use for someone that isn't very techy. Customer support is very helpful.

Cons

With all things there is a learning curve. I feel Wix is easier than others to learn.

Review Source

AS

Adewale S.  
HIO  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Innovative platform for users"

January 22, 2026

5.0

Overall, i think Wix is great and it keeps evolving in very innovative ways. Sometimes it could take a while to upload changes and i used to think its an issue from my end but it appears a few others are having same experience. Could wix use ai to support users with their graphics so that they meet specifications.

Pros

Wix gives very good valie for money. It's highly powered to assist with lots pf AI features, which i think makes it a great application platform to use. As a started i find Wix very easy to use building great platform for my work.

Cons

Generally, Wix is a great platform but would like to see more designs fit to different needs and more inclusive culturally.

Review Source

TM

Tristan M.  
Software development  
Computer Software  
Used the software for: I used a free trial

### "Great experience "

January 20, 2026

5.0

Wix is fantastic for beginners, small businesses, or anyone wanting a polished site fast without coding. It's beaten out competitors like Squarespace for ease and Weebly for features in my tests. If you're starting from scratch, give it a shot—I've recommended it to dozens of clients. Just check their free trial at wix.com to see if it fits.

Pros

It’s very easy to use and Uptime has been solid for me, with free SSL and backups on paid plans. Sites load quickly, and it's PCI-compliant for secure transactions. The drag-and-drop editor is a game-changer for non-coders. I launched a basic e-commerce site in under an hour using their AI tool (Wix ADI), which asked a few questions and spat out a custom design.

Cons

What I didn’t really like about wix, The free plan is limited, and adding features (like removing ads) bumps costs. Transaction fees apply on some plans, which can add up for high-volume sellers.

Review Source

DA

Daniel A.  
Digital Content Creator  
Higher Education  
Used the software for: 6-12 months

### "Easy to Use, Lacks Customization"

June 17, 2025

3.0

Overall, I would recommend Wix to people with no background in websites looking to build a simple website.

Pros

It was extremely easy and simple to build a website with hosting included, utilizing the Wix platform.

Cons

I think the Wix platform is too limiting, it's far too difficult trying to get a custom looking site.

Review Source

SW

Simon W.  
Owner  
Sports  
Used the software for: 1-2 years

### "Very happy with Wix!"

March 8, 2025

5.0

Excellent. It is so much more a connected experience than I had with my previous Wordpress site (which had all sorts of random bolt-on third party widgets which needed constantly updating)

Pros

The ability to edit and manage the site myself

Cons

Sometimes, when editing the desktop view, the re-formatting of the mobile view is automatically done correctly - and some times the formatting needs re-editing

Switched from

[WordPress](https://www.capterra.com/p/131687/WordPress/)

Wix had a good reputation for busy people like me to be able to manage the site and edit it. Wordpress felt out of date and relied on third party widgets which became annoying.

Review Source

TS

TODD S.  
owner  
Luxury Goods & Jewelry  
Used the software for: 1-2 years

### "\[sensitive content hidden\] went above and beyond!!!"

November 12, 2025

5.0

10/10 10/10- \[sensitive content hidden\] answered all my questions & make the experience a 10/10, Had a great experience

Pros

\[sensitive content hidden\] went above and beyond. It's helpful when you find someone that can answer your questions. Recommend anyone speak to her.

Cons

AI. The AI is super nice & works great when it's needed. It's great to get a person to talk to & get things figured out.

Review Source

Kennedy K.  
freelancer  
Market Research  
Used the software for: I used a free trial

### "wix review"

February 7, 2025

5.0

it has been great, especially when customizing my website and also the free templates are great, especially for beginners.

Pros

Wix is incridible because it has a lot of templates to start a website project and it is also flexible to use; hence, it is user-friendly, and the app MarketPace is the best because it has a library of apps and plugins to support site owners.

Cons

the pricing is a bit high and also there is limitation to the extent of not submitting free domains to the search engine and start as a beginner, and it is not open source

Review Source

GS

Ginny S.  
me  
Arts and Crafts  
Used the software for: Less than 6 months

### "Excellent Customer Cars. Ask for Jamie!!"

January 22, 2026

4.0

Pretty good, although the whole thing has taken much longer than I had expected. But not the fault of Wix.

Pros

Easiest of all the sites I looked at for someone who is not very technical. It's been tricky at times, but I think that's due to my inadequacies. Customer Care has been amazing though.

Cons

When I had a problem I went round and round in circles with the bot but when i was finally put through to someone they were great. I also think the editing of photos could be more sophisticated

Review Source

SoonHong Q.  
Co-founder  
Environmental Services  
Used the software for: 1-2 years

### "WIX Review"

March 23, 2026

4.0

Wix is a user-friendly website builder that makes it easy to launch a professional site quickly. It is great for small businesses or beginners, but may feel limiting for complex or highly customized websites later.

Pros

Easy drag-and-drop builder, many templates, fast setup, good for beginners without coding skills. Very Intuitive.

Cons

Limited flexibility when scaling the website, templates hard to change later, costs increase with add-ons.

Review Source

RZ

Renata Z.  
Naturopathic Doctor  
Alternative Medicine  
Used the software for: Less than 6 months

### "Cost effective financially, but time waster."

January 19, 2026

2.0

Pros

Wix is a cost effective option to create a website, and I liked the drag and drop options built into the builder.

Cons

The website lagged incredibly and made building a website 50x longer and more annoying + complicated than it should be. I also felt it was lacking the amount of features I wanted when looking to build a website.

Switched from

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

Needed a more cost-effective website builder + host

Review Source

AI

Anna I.  
Executive Manager  
Arts and Crafts  
Used the software for: Less than 6 months

### "Beautiful Visuals, Complicated Fine Print"

April 29, 2025

3.0

We had a positive experience with the visuals and creativity, but understanding the offerings and business platform led us to continue with another platform.

Pros

The templates were beautiful and vast, which made imagining a new brand very easy!

Cons

Wix claims to be a free platform, and there are free features, but to secure a domain required paying, and it was impossible to find how to secure the "free" Wix branded domain. Several business days were spent trying to problem solve this, and eventually Wix was abandoned as a platform choice for our organization, and we returned to WordPress.

Review Source

LaQuaila P.  
Owner  
Information Technology and Services  
Used the software for: 2+ years

### "Wix Partner"

January 19, 2025

5.0

I enjoy using wix to service my clients. It has been an overall great experience for me and my clients

Pros

Wix platform is completely user friendly and easy to use.

Cons

They are still growing so there are some features that are not available.

Alternatives considered

[Shopify](https://www.capterra.com/p/83891/Shopify/)

Reason for choosing Wix

been using it for years but have seen it grow over time and stay

Review Source

RM

Rodney M.  
Contractor  
Business Supplies and Equipment  
Used the software for: Less than 6 months

### "Be careful with the scam Wix"

July 28, 2025

5.0

You need to find the exactly link for get the right Wix site , that is the most important you most know

Pros

Easily set up for make your own website ..and the most important than people will love is how cheap is

Cons

At the begging For me was super easily to to use bc any kind of debt I had I asked my AI and boom ready to go

Review Source

JS

Josh S.  
Owner  
Marketing and Advertising  
Used the software for: 2+ years

### "Simple, affordable"

July 11, 2025

5.0

Good. The system was simple to get goimg and create a website. You can help others create and maje changes.

Pros

It can make very clean websites with little or no experience. I can male a website amd hand it off to the owner

Cons

Cost for adon stuff can add up. This can be a disadvantage for some that cost is a factor, but there are always ways to figure things out.

Review Source

SW

Stephanie W.  
Pastor of Next Gen and Communications  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Wix is your best friend for anyone who is looking to start website building!"

October 29, 2024

3.0

Wix is a decent program for people who are new to building websites. They have attractive components and it is incredibly easy to use this platform. Customization was lacking, which was the reason we ended up abandoning this in favor of another platform.

Pros

Wix is a straightforward user-friendly platform. Making websites is a breeze when using Wix. Perfect for someone who is new to website building.

Cons

You don't have a lot of bandwidth to host things on Wix. Its application is rudimentary, and its overall variety is lacking.

Alternatives considered

[WordPress](https://www.capterra.com/p/131687/WordPress/)[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

Reason for choosing Wix

We did not choose Wix, we switched away from Wix.

Review Source

CK

Cheryl K.  
Marketing Coordinator  
Entertainment  
Used the software for: 2+ years

### "Wix - the best all-round web management platform."

October 29, 2024

5.0

I've been using Wix for several years now and think it's the best all-round web management platform for most users. For ease and convenience, there's nothing that works better.

Pros

Wix is my favorite web design software. Far easier than WordPress to pick up, it offers a user-friendly interface and lots of options. Its media manager is intuitive and offers many ready-made options. The designer for events listing is clear and concise, and provides audiences with an easy-to-read and quick shopping experience.

Cons

My least favorite thing about Wix is that to look up answers to questions can be a long and roundabout process. Their help function is less helpful than Googling.

Switched from

[WordPress](https://www.capterra.com/p/131687/WordPress/)

WordPress requires a lot more effort to learn all the processes. Wix lets you get your site up quickly, and lets you make changes effortlessly.

Review Source

MB

Marcel B.  
Dir. of Marketing  
Marketing and Advertising  
Used the software for: 2+ years

### "WIX - A Shinning Star now in the distance"

September 12, 2025

3.0

The support is great, and the ease of use is great too. However, it's too expensive, and now there are other choices out there with more value.

Pros

This product has evolved over the years, making it one of the easiest to use by far. The support is just great, and you can't beat the features of drop and drag, and poof, you're done.

Cons

Too expensive, you now have to sell a cow yearly. With so much competition, they think they are the premire choice and now they are not.

Alternatives considered

[Hostinger](https://www.capterra.com/p/218357/Hostinger/)

Reason for choosing Wix

Ease of use, support, and name recognition.

Review Source

JM

Jenna M.  
Sales Manager  
Computer Hardware  
Used the software for: 2+ years

### "Simple and easy professional website builder "

September 28, 2025

5.0

A+ highly recommend for anyone looking at creating a professional looking website without any experience needed.

Pros

Easy to use WYSIWYG editor that takes out stress of needing to any coding and technical experience. Great range of templates also available which are stylish and modern to suit any business.

Cons

Sometimes lining up components can be just as frustrating and using Microsoft word. It's an acceptable trade of considering overall how easy it is to create a website.

Switched from

[WordPress](https://www.capterra.com/p/131687/WordPress/)

Much more user friendly and less experience required

Review Source

TL

Tom L.  
Owner  
Hospitality  
Used the software for: 1-2 years

### "Wix doing well"

November 24, 2024

5.0

Overall very good, helpdesk always able to answer within 10 minutes

Pros

A lot of possibilities, a good helpdesk, cool web design options. good for beginners and more advanced users

Cons

Every now and then it can be a bit slow to edit the pages, also there plugins (apps) aren't that good. But not much more tbh

Alternatives considered

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

Reason for choosing Wix

Squarespace doesn't provide the options I was looking for, and was more focussed on resale ecommerce

Switched from

[Lodgify](https://www.capterra.com/p/131924/Lodgify/)

Lodgify has basic webdesign, and wanted more impact by images

Review Source

AW

Allen W.  
Co-Owner  
Food & Beverages  
Used the software for: 6-12 months

### "Great Customer Service"

March 23, 2025

5.0

I have had a great experience overall with Wix. They have a great spot to build and host my website.

Pros

The expert \[sensitive content hidden\] was able to understand what I needed and checked out the issue and was able to give me a solution that worked for what I needed. He did this in a timely manner.

Cons

I haven't really found any negatives yet.

Alternatives considered

[GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/)

Reason for choosing Wix

Loved the API capabilities and website building.

Review Source

ES

Elias S.  
Marketing Coordinator  
Financial Services  
Used the software for: 1-2 years

### "The CMS for marketers and small businesses"

September 9, 2025

5.0

Pros

You do not have to be a programmer to send emails and build your website. Love the amazing features to help you digitize your business. Also have a really reasonable price and good customer support.

Cons

The CRM feature is good, but I expect more in the future from Wix. I think they have the potential to be the all-in-one app for small business.

Review Source

DS

Desiree S.  
Owner  
Apparel & Fashion  
Used the software for: 1-2 years

### "Satisfied wix user "

March 29, 2025

4.0

My overall experience with wix, was satisfactory.

Pros

What I enjoyed most about using wix for my life coaching business was How professional it made my online site look.

Cons

The high cost for a beginner was my least favorite thing about using wix for my business.

Review Source

wT

wissam T.  
Owner  
Computer Software  
Used the software for: I used a free trial

### "Powerful Creative Freedom with a Small Learning Curve"

March 27, 2026

4.0

Overall, Wix is a solid, reliable platform for anyone looking to get a website up and running quickly. It balances creative freedom with user-friendly automation well, though it can get a bit pricey as you add more premium apps and features.

Pros

The drag-and-drop interface is incredibly intuitive, making it easy to design a professional-looking site without touching any code. The sheer variety of templates and the built-in SEO tools are also major highlights.

Cons

Once you choose a template and start building, you can't easily switch to a completely different one without starting over. Additionally, the loading speeds can sometimes feel a bit sluggish on more media-heavy pages.

Alternatives considered

[WordPress](https://www.capterra.com/p/131687/WordPress/)

Reason for choosing Wix

it's for free, the only downside is you have to host it yourself

Review Source

KS

Katie S.  
Co-owner  
Arts and Crafts  
Used the software for: 1-2 years

### "Customer Support saves the day..."

November 12, 2024

5.0

Pros

I loved the person who helped me in the customer support. I was assigned \[sensitive content hidden\] as my support person, and they were FABULOUS. I had a fairly complicated issue and they helped me trouble shoot it for over an hour. I was on the support line with Legal zoom (the cause of the original issue), and \[sensitive content hidden\] helped me find a work around because the legal zoom people were no help. I like Wix overall too, but my reasoning for leaving this review was solely because of the support I received from \[sensitive content hidden\], THANK YOU \[sensitive content hidden\]!!! The 8/10 for recommending to a colleague was solely bc there isn't a help number to be found.

Cons

I hate that there is no support line to call directly, but a chat bot that I have to go to & be redirected thru chat forum not a live person on a phone call. It was insanely frustrating until I found the lovely \[sensitive content hidden\] to help me.

Alternatives considered

[Framer](https://www.capterra.com/p/178917/Framer/)

Reason for choosing Wix

easier to use...............................

Switched from

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

ease of use without having to code certain portions or designs.

Review Source

WA

Wichiangdinbou A.  
Administrator  
Alternative Medicine  
Used the software for: 1-2 years

### "Wichiangdinbou"

December 9, 2024

5.0

Ease of use Wix is considered user-friendly and easy to use, even for beginners. It offers a drag-and-drop editor, and the sidebar menu makes it easy to add elements. Templates Wix offers a large selection of templates for different niches and industries. The templates come with sample text, pictures, and layouts to help get started. Features Wix offers a variety of features, including business tools, online payment options, and AI support for content writing, image editing, and more. Security Wix offers 24/7 website security monitoring, a multi-layered defense system, and two-step verification for accounts. Support Wix offers support options, including over-the-phone assistance. However, some say that Wix may be overwhelming for beginners because of the breadth of its features. Others say that Wix may not be the best option for larger businesses or e-commerce stores, which may be better served by a dedicated e-commerce builder.

Pros

User-friendly Wix has a drag-and-drop interface that's easy to use and intuitive Templates Wix offers many templates, including designer-made options, that can be customized Apps and integrations Wix has a variety of apps and integrations for businesses SEO tools Wix has advanced SEO tools and capabilities Hosting Wix offers reliable hosting and security

Cons

variety of apps and integrations for businesses SEO tools Wix has advanced SEO tools and capabilities Hosting Wix offers reliable hosting and security Cons Cost Some say Wix plans are expensive compared to other builders, and that upgrades to higher plans are expensive Customization Some say Wix is less customizable than WordPress, which offers more customization options with coding Platform limitations Some say Wix has platform limitations SEO constraints Some say Wix websites have SEO constraints Performance Some say Wix site performance and speed could be improved E-commerce Some say Wix has e-commerce shortcomings Analytics and reporting Some say Wix has analytics and reporting shortcomings

Review Source

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