# Page 51 | Wix Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 51 - Is Wix the right Website Builder solution for you? Explore 10598 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/169007/Wix/reviews

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Wix

4.4 (10598)

[View alternatives](https://www.capterra.com/p/169007/Wix/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 51 - Reviews of Wix

## Showing most helpful reviews

Showing 1251-1275 of 10598 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

dP

darryl P.  
Owner  
Airlines/Aviation  
Used the software for: 6-12 months

### "Awesome Customer Service "

May 15, 2024

5.0

It's been a very good experience from web development, making changes and customer support.

Pros

Ease of use and tools in building my site and great customer service to support my efforts.

Cons

Nothing really comes to mind at this time.

Reason for choosing Wix

I liked your accessibility and advertisement.

Review Source

AI

ADRIANO I.  
CFO  
Retail  
Used the software for: 2+ years

### "We would use it again."

May 30, 2024

5.0

Our experience has been good so far. No major complains.

Pros

Among all the options that is available in the market, Wix is a good choice for us. It gives us what we need.

Cons

I'm not sure how is the cost comparing to other companies out there, but it is not cheap.

Review Source

ZR

Zoe R.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Easy to use and Friendly"

May 2, 2024

5.0

It has plenty of options for beginners to still have a beautiful website without too much effort or website design knwoledge.

Pros

Versatility to use different fonts when purchased outside of Wix. Drag and Drop. Great customer service via chat, this is important!

Cons

Sometimes forms are difficult for me, but I am not a pro.

Alternatives considered

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)[Shopify](https://www.capterra.com/p/83891/Shopify/)

Reason for choosing Wix

My website is more showcase vibe and I wanted more versatility. Very cost-effective

Review Source

DC

Darnell C.  
Owner  
Apparel & Fashion  
Used the software for: 1-2 years

### "Wix the genius "

May 30, 2024

5.0

Relieving excellent care with information exciting

Pros

Everything is great wouldn't change a thing recommend to all to switching

Cons

Customer service was a little slow but worth the little wait

Review Source

JO

Joshua O.  
Infrastructure Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Wix made domain website building lot more easier without coding"

May 29, 2024

5.0

I love every moment I work on wix and it makes my Job lot more easier managing multiple domain subscription from one login.

Pros

Easy to build a website in less than 5 minutes

Cons

The website template don't have options to tweak easily

Switched from

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

I don't have the option of managing multiple domains from one account

Review Source

ST

Stephanie T.  
Consultant  
Marketing and Advertising  
Used the software for: 2+ years

### "My Go-To Website Builder"

May 19, 2024

5.0

Pros

The drag and drop features in Wix make it super easy to use, even if you're not accustomed to web editing. There are a lot of interesting and nice-looking built-in functions that can help every website look different but still professional. It's easy to build out new pages and achieve the structural results that make the most sense for your project. It's fairly easy to share administrative access. There are a lot of helpful hints and directions in the system that make it easy to use.

Cons

The mobile responsiveness features don't always adapt content like I think they would which sometimes seems to complicate the design of the website. There are certain small functionality elements that are a little finicky but, overall, there's just a slight learning curve in how to use them.

Review Source

TL

Tyson L.  
Miali San Electricians  
Building Materials  
Used the software for: 6-12 months

### "A Freelancer's Perspective"

November 21, 2023

4.0

I appreciate the user-friendly interface, customizable templates, and the ability to create professional-looking websites without any coding knowledge.

Pros

I love the flexibility and ease of use that Wix offers. Whether you're a freelancer, a small business owner, or someone looking to showcase your creativity, Wix provides a user-friendly platform that allows you to create stunning websites without any coding Knowledge.

Cons

I find the pricing structure of Wix to be a bit confusing, especially when it comes to understanding the different plans and their features. Additionally, there is limited design flexibility in certain areas of the platform.

Review Source

MB

Mykia B.  
Executive Director and CEO  
Mental Health Care  
Used the software for: 1-2 years

### "Shyne Your Light"

May 5, 2024

5.0

Pros

I love that I can operate my business from an easy-to-use website platform.

Cons

I haven't experienced any cons yet with Wix. I've used Wix for all my businesses. No e-commerce website platform is perfect, but Wix has been easier for me than any other.

Review Source

RB

Robert B.  
Owner  
Food & Beverages  
Used the software for: 2+ years

### "Non-present to Real Time Presence"

March 25, 2024

4.0

We were able to recreate our website, improve it, and offer enhancements quickly and easily. Our need to book events and track ticket buyers is important to our identity. Events are an important revenue stream for us. We direct customers to the site for menu and beer options, what's happening and other specials. It is our source of truth.

Pros

The ease of use. The content management capability and simplicity is what got my marketing and customer team on board and to adopt this as our primary web tool.

Cons

It took a minute to figure out the add-on features, where they were and how to use them.

Reason for choosing Wix

We could do it without being tech savvy or having to pay everytime we made a change.

Switched from

[WordPress](https://www.capterra.com/p/131687/WordPress/)

We could not manage it ourselves and had to pay every week to add beers and food to our menu. It really didn't match our strategy.

Review Source

AL

Ana L.  
CEO  
Leisure, Travel & Tourism  
Used the software for: 1-2 years

### "WIX NO SIRVE PARA RESERVAS DE TURISMO NI PARA APARECER EN GOOGLE CON DATOS REALES"

January 6, 2024

2.0

Después de usar el sitio 123, WIX me pareció muy demorado para realizar cualquier operación, se desajusta mucho y es necesario hacer las cosas varias veces. El Servicio al Cliente es muy irresponsable, cuando hablé del tema de que WIX no indexaba el sitio, me respondió el asesor que contratra a algun programador para convertirlo a XML. Es decir, pro si solo no funciona correctamente. Aún no me responde el Servicio al clieente sobre estos problemas.

Pros

lo pasamos a WIX, por la necesidad de tener buena traducción de idiomas. Pero el daño que hace WIX en todos los demás aspectos, es muy grave, porque la página no sirve para vender y no permite que se indixe en Google. Desaforunadamente, no revisé antes las advertencias de programadores al repecto de WIX.

Cons

1- El mas grave es que Google no puede contabilizar correctamente, las estadísticas de visitas al sitio y no indexa ninguna de las paginas. 2- El segundo tema grave para la empresa, es que no permite reservar directamente, ni permite que el Booking Software se adicione a cada tour, porque no se puede anexar al html.

Reason for choosing Wix

Por los idiomas, no revisé que tuviera problemas de indexacion en Google, lo caules gravisimo y no sabía todo o demas acerca de no ser apto para el Turismo, no lo advierten y deberáain devolver el dinero por engaño.

Switched from

[SITE123](https://www.capterra.com/p/152921/SITE123/)

Solo por los idiomas, porque Site 123 es muy facil de manejar, no se desconfigura como WIX, permite anexar un Booking Software a cada tour y en general era satisfactorio, excepto porque no traduce bien los idiomas.

Review Source

SF

Steve F.  
Webmaster  
Military  
Used the software for: 1-2 years

### "Wix is GREAT!"

April 24, 2024

5.0

I haven't had many issues with managing our site using WIX but when I did, their support was easy to access and exceptionally helpful.

Pros

Ease of use and fantastic support. The editing is easy and numerous online training access is provided and easy to find/use.

Cons

There was nothing that I don't like about Wix. If you use their easily accessible training material, most issues can be resolved and, if not, their support personnel are very friendly and helpful.

Review Source

RV

Renee V.  
Relationship Marketing Coach  
Marketing and Advertising  
Used the software for: 2+ years

### "Wix for the Win!"

October 21, 2023

5.0

Wix has been amazing for multiple websites I've built and very easy to work with. I recommend it to everyone I coach!

Pros

I have built several websites on Wix and also work with experts at Mahalo Media Solutions to enhance and streamline processes. I receive many compliments on my site and I love how many options I have for layouts, forms, automations and members. Customer service is also outstanding, I'm very impressed!

Cons

Would love to be able to sync with more than one calendar. The wix mobile app locks up and crashes while replying to emails. would love to be able to get submissions tables updates emailed regularly so i don't have to run and download csv reports daily. Would love to see when team members log into the site and what edits they make

Switched from

[WordPress](https://www.capterra.com/p/131687/WordPress/)

wordpress was clunky, hated the back end interface, didn't like the options or look of the website

Review Source

BL

Brit L.  
Owner  
Events Services  
Used the software for: Less than 6 months

### "If you know what you're doing you'll be fine. If not budget more time."

April 19, 2024

3.0

Affordable and excruciatingly slow, but the customer service is available when you purchase a premium plan and they're genuinely good folks.

Pros

All three customer service reps that helped me via live chat today and tonight have been gracious, kind and knowledgeable. I've been working on a host of problems for 8 hours now and finally resolved 80 percent of them. The other two the staff are looking into and will get back to me.

Cons

I have a hard time waiting for what seems like dial up speeds while editing. It is table flipping, laptop yeetingly frustrating. Also its not 100% intuitive. I have been trying to get the offshoots of various website links to match my "brand" just in terms of font and its been a nightmare so far.

Reason for choosing Wix

My boss uses them. I've been loosely monitoring his website and influxes and felt comfortable hiring them.

Review Source

MM

Marion M.  
Artist & Health Coach  
Arts and Crafts  
Used the software for: 2+ years

### "email marketing changes"

May 3, 2023

4.0

I like Wix - I am with them since many years and had no problems.

Pros

The website is easy to set up and gives lots of design options

Cons

They changed the email marketing price-line. In the past I could send out 3 campaigns / month - everything was in my premium plan.Trying to send out a campaign today - the first in 2023 - I had to buy a plan for 10$/ month to send 500 emails, which is less than I have subscribers. and so I also can send only one email/month....If I want to send more , I now have to pay $24/month (Actually more if I don't buy for 1 year). I find this to be very greedy.To be able to have my old campaign plan with 3 emails / month I should have bought and ascend plan.... which they now are not connected to anymore.... I have not gotten an email that would have explained this change to me and now I am stuck with this new plan ....Like it or not ..... For big business it might not be a big deal as they send many - but for us small ones , those who don't sell mass produces stuff and just follow up with collectors a couple of time / year this it is expensive .... I don't mind people and companies making good money - But the world has become a greedy place ....

Reason for choosing Wix

I liked what they have to offer

Review Source

ED

Erik D.  
Individual web designer  
Writing and Editing  
Used the software for: Less than 6 months

### "Wix a mixed bag Well designed software to design a website, awful customer service. "

August 23, 2023

4.0

Great software, easy for beginners to use. Great for learning to make a website. Yet don't expect customer service to help at all.

Pros

I was able to go from having no website design skills, to designing what I consider a professional looking website in no times. Most problems encountered were easy to overcome just looking around the intuitive software. So from my use I give the entire software high scores.

Cons

Wix has some of the worst customer service in the world. They advertise for anyone, and yes the software is, but with that said, their customer service doesn't have a clue. 2 examples are, i called once as I was indexing my website on bing, to find out why I was getting a multiple H1 Headings message. Multiple reps had no idea what an H1 even was. After I did a bit of research it was simply the Heading 1 text on each page. Another dumbfounding situation was talking to 3 wix employees asking them a question about my blog page, they kept trying to look at regular webpages, having no clue that blog pages were in a different section of their web design. One of which was a manager.

Switched from

[WordPress](https://www.capterra.com/p/131687/WordPress/)

i was new to making websites, and was just not figuring it out, so decided to switch over to wix and see if that was easier. Probably more on my knowledge at the time.

Review Source

PC

Prince C.  
Marketing Specialist  
Marketing and Advertising  
Used the software for: 1-2 years

### "From Ideas to Reality: Unleashing the Power of Wix "

September 7, 2023

5.0

Pros

What i like the most about Wix is that its ease of use. Wix offers a wide selection of professionally designed templates and also offers built-in SEO features, including meta tags, SEO-friendly URLs, and alt text for images, helping users improve their website's search engine visibility.

Cons

As a developer it can be limiting for us who want more control over the code. Advanced developers may find it challenging to make extensive customizations.

Switched from

[WordPress](https://www.capterra.com/p/131687/WordPress/)

Switching from WordPress to Wix was a decision that i made based on specific needs and goals. Mostly it was about learning purposes.

Review Source

FB

Folashade B.  
Freelancer  
Computer Games  
Used the software for: 2+ years

### "Wix Review"

August 15, 2023

5.0

Lots of adaptability and artistic liberty, meaning you can undoubtedly redo your format so it looks precisely the way that you need it

Pros

Wix Email Promoting enables you to make, send, and oversee email crusades all from one spot. You can set up robotized crusades so they're flawlessly planned and track their presentation with coordinated investigation.

Cons

Wix can appear a bit overpowering when you first burden the Wix manager - there's a ton of highlights and plan choices, which can feel a bit overwhelming to begin with

Review Source

MD

Mark D.  
President  
Entertainment  
Used the software for: 2+ years

### "WIX Makes You Look Like A Professional"

February 8, 2024

5.0

Never had a problem with it. Been great for as long as we have been using it, and remains the standard by which we measure other products.

Pros

It is affordable, quick to learn, intuitive, and requires no special training.

Cons

It could be a little more robust, but a great entry to mid-level website.

Review Source

Amber M.  
Owner  
Events Services  
Used the software for: 2+ years

### "Wix makes it easy "

March 25, 2024

5.0

I really like Wix. I have no major concerns are problems. I probably could spend a little more time figuring out what's available in the platform.

Pros

I love that Wix makes getting a site up and running easy. I don't have to worry about the site crashing or not having direct access to jump in and change things when needed. As a small business owner, things are always changing so It's important to be able to pivot quickly. I also love sending the e-mails out of the same program. Makes life easier.

Cons

Some of the templates and structure to get things formatted correctly can be a struggle at times but I get there eventually. I'm not a skilled designer so this might be part of my problem. The other is the extra fees for everything. Want to send out more e-mails, that's a fee, want to set up g-mail in the program, that's a fee. And the price increasing every year when they are giving out 50% discounts. But, as a business owner, I get why. No big. I'm still here and happy to pay the fee.

Reason for choosing Wix

cost was a clear factor, and ease of use.

Review Source

Vitor A.  
Webdesigner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great solution for beginners"

August 30, 2023

4.0

Great experience overall, I was able to build a website in 2 days, make it good-looking, and set-up all the tools I needed to get customers to reach out to me.I had to keep my website constrained to their limitations in terms of design and functionality, but it was fine for a basic website like mine.

Pros

The tool is relatively easy to use, as you start building your website using the features that Wix provides you also start to get used to how they work.It is very easy to build up a simple and good-looking website, you also get a few templates that can be used as a starting point.The website management side is absolutely awesome, you can very easily manage new form submissions, questions, live chat.Analytics is another important piece, and you can easily access the information of your website visitors, even in real time.Wix provides a native iOS/Android app that helps you with keeping track of all the website information, so you don't necessarily need to be in front of your computer to see and respond your customers.Support is quick and helpful, the attendants do their best to answer questions, even the ones outside their scope of work, I felt like they really cared about resolving my issues.

Cons

While Wix is easy to use, and perfect for beginners, more experienced website developers might find it limiting.Wix is not like a blank canvas, you must keep their constraints and limitations in mind to prevent possible frustrations.There is no place to edit the element's CSS code (at least on the basic plan), you have to use their user interface to implement changes and adjustments to the elements, if there isn't a specific settings to change a property, forget it, you won't be able to change it.The asset library is limited, I couldn't find many images that could be used in a professional looking website, instead I had to look for better images on stock photo websites.

Alternatives considered

[Webflow](https://www.capterra.com/p/136159/Webflow/)[WordPress](https://www.capterra.com/p/131687/WordPress/)[Bubble](https://www.capterra.com/p/171359/Bubble/)

Reason for choosing Wix

Pricing was the main factor

Review Source

MC

Mike C.  
Owner, realtor, real estate photographer  
Real Estate  
Used the software for: 2+ years

### "Wix.com is the place to get your website!"

June 29, 2023

5.0

I absolutely love wix.com. theu have everything you need to get your website up and running with the flexibility to create and customize the site that you envision having. It's easy, quick, and less expensive than the competitors.

Pros

The thing I like most about Wix.com is how easy, professional, and affordable they make getting a website for your personal oluse or business. I have a wix.com business site and people constantly comment on how nice and modern my site looks and how easy it is to navigate. I know it said what do I like MOST about Wix.com but it's hard to pick just one thing.

Cons

I guess if I have to pick something it's the fact that I can't create a custom web address without paying for it. If you want to create multiple pages to share photos and give clients the ability to download them and share with their business partners and it doesn't look professional without a custom web address.

Switched from

[GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/)

Godaddy didn't have the ability to customize yoir website as easily or as extensively as wix.com. wix.com allows you to create the site you envision having without paying an arm and a leg. Also, godaddy made my email inaccessible because I canceled other products I had with them so because I only renewed my website and email address and canceled my business phone and SEO, they made it so my email wasn't about to receive new emails and they never told me so I had to wait 1.5 months to find out on my own. It was horrible. Go with wix

Review Source

VR

Verified Reviewer  
Writer  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Looks Pretty, is a Pain"

June 13, 2024

3.0

Pros

I like how Wix makes websites look pretty and has ways to customize pages by inserting templates/blocks.

Cons

It looks like theres a lot of customization options, but I felt like it was harder to make an iconic website with Wix.

Review Source

EA

Eleonora A.  
Manager dell'azienda  
Hospitality  
Used the software for: 2+ years

### "PAGARE PER SOFFRIRE. E' FRUSTRANTE, SITO WEB IN CRASH, NESSUN SUPPORTO, PACCHETTO PRO PAGATO PER NULLA"

April 3, 2024

1.0

Avevo già il sito web (decente dal 2020, basico ma funzionante come vetrina), a novembre 2023 pago l'abbonamento per inserire Wix Hotel e gestire le prenotazioni dirette e delle OTA. Mi propongono la versione Beta di Wix Hotel in quanto la vecchia versione la stavano eliminando. E da qui inizia il mio calvario... 5 mesi per riuscire a impostare tutto, devi parlare soltanto tramite email e con il team americano. In Italia e in italiano nessuno sa nulla. Problemi continui, assistenza inesistente e inutile perché l'agenzia che gestisce il canale di prenotazione non è Wix (ma HotelRunner ed è appunto con sede in California). Non c'è un numero telefonico per assistenza, se hai un problema ti rispondono con ritardo rispetto alla tua urgenza (tramite email). Chiedi di parlare telefonicamente con il Team tecnico che vanta di risolvere i problemi, ma sembrano intoccabili, non puoi interagire con loro, assurdo. Ho pagato cose che non dovevo pagare (secondo i geni dell'assistenza che sanno meno di te e ti devono propinare pacchetti e app per spillare soldi), ho pagato più di quanto fosse effettivamente necessario per non avere il servizio che ho pagato e impostato io, con il mio lavoro e con le difficoltà di un sistema fatto male. Al telefono mi avevano promesso un rimborso/sconto su quello che stavo pagando dopo i disagi che ho avuto, mai ricevuto, anzi mi dicono che non è possibile, perché non parli con la stessa persona che te lo ha assicurato. Rifletterò se fare causa per i danni lavorativi ed economici arrecati alla mia attività. Vi dovreste vergognare, scollegherò tutto in breve tempo, con tutti i problemi che avrò a causa vostra. Data odierna 03 aprile 2024

Pros

All'inizio la "facilità" di impostare un sito con i template, ma che inevitabilmente vanno totalmente trasformati con i propri contenuti.

Cons

Assenza di Assistenza (nonostante quando paghi ti dicono 24/24 e 7/7...come no!). Mi hanno fatto una bella truffa. Pagato tutto per stare giorni, ore, mesi davanti il pc e non risolvere nulla. Nessuno sa cosa fare e ti lasciano nel limbo tramite email...

Review Source

Karter R.  
Owner of Blipdys Home  
Computer Games  
Used the software for: Less than 6 months

### "Wix a good starter"

October 14, 2023

4.0

Overall, I've used a little bit to create two websites but they didn't really last for long because it used a lot of power to think about how to do stuff. Without paying there was no user engagement.

Pros

But I like the most about using wix. Was the fast features of user engagement being able to create an entire website where people can log in using Facebook without doing anything other than pressing published is one of the best features!

Cons

It's pretty expensive but if you did get it for free or if you did own it, it would be amazing to create a website because it has so much versatility. I would also wish that some of the applications were not paid.

Review Source

Tichaona Redemptor R.  
Graphic designer  
Graphic Design  
Used the software for: 1-2 years

### "The best website and content management software of 2024"

January 23, 2024

4.0

Excellent i am very happy with the drag and drop

Pros

You can also customize the design and display of your posts to match your site. Post Management is important because it allows you to keep your blog organized and up to date, which can help you attract more visitors and keep them engaged with your content.

Cons

It has great features but most of them needs you to learn for a duration of time.

Alternatives considered

[Sopro Online](https://www.capterra.com/p/177975/Sopro-Online/)[OneDrive](https://www.capterra.com/p/161304/OneDrive/)

Reason for choosing Wix

Wix has a large variety of options and functions to use all in one.

Switched from

[WordPress](https://www.capterra.com/p/131687/WordPress/)

I wanted to try new products. I love testing new software.

Review Source

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