# Page 7 | Wix Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is Wix the right Website Builder solution for you? Explore 10668 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/169007/Wix/reviews

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Wix

4.4 (10668)

[View alternatives](https://www.capterra.com/p/169007/Wix/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 9th, 2026

# Page 7 - Reviews of Wix

## Showing most helpful reviews

Showing 151-175 of 10668 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Luis F.  
graphic designer  
Retail  
Used the software for: 1-2 years

### "Easy breezy Wix "

December 12, 2025

4.0

I find WIX to be a vert useful website builder on a budget, I have great regard for Wix since I used it way back when I created my very first website.

Pros

The friendly interface, specially for beginners, it simplifies the hustle of creating an e-commerce site, it has some pretty decent tools.

Cons

Although it offers some pretty cool templates, it might seem too generic some times, unless you pay the big bucks for a top notch Template.

Review Source

CR

Carolyn R.  
Owner  
Farming  
Used the software for: 2+ years

### "WiX for the WIN!"

May 6, 2026

5.0

So far my experience with Wix has been veery positive. Any issue I've had were resolved in a timely manner, and the platform has made it easy to manage my website, blogs, and online presence. Overall, it's ben a reliable and beginner-friendly experience.

Pros

I like all the options it provides and how easy it is to use, even for someone without a web design background. It gives me that flexibility to customize my website, add blogs, photos and business tools all in one place while still keeping things user friendly.

Cons

It's a bit costly and seems to keep getting more expensive over time, especially once you start adding premium feature and apps. Some features that are important for growing a business feel like they should already be included in th base pricing (emails?)

Review Source

Veronica C.  
Digital Media Strategist  
Museums and Institutions  
Used the software for: 1-2 years

### "Wix is the Best Event Management Platform"

January 20, 2026

5.0

Pros

Wix is the best value for the money. The customer support is invaluable. The website features are easy to use and there's no coding involved to get the perfect website. They are always on top of any bugs and issues.

Cons

I don't like how hard it can be to interact with Wix on mobile platforms, such as mobile phones and tablets.

Switched from

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

The pricing and customization was better with Wix

Review Source

KL

Kiara L.  
Bakery  
Restaurants  
Used the software for: 1-2 years

### "Great customer service!"

January 16, 2026

5.0

Really great customer service! \[sensitive content hidden\] helped me over chat with an issue and it was fixed very quickly, and he was very kind.

Pros

WIX has been very easy to work with and has so many features to help make the site functional and appealing for viewers.

Cons

Can sometimes be slow loading and will involuntarily refresh the page often so I have to be sure I save my work every time I make changes.

Alternatives considered

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

Reason for choosing Wix

More flexible design and features, ease of use for team members

Review Source

LM

Leanna M.  
MM, MT-BC, NMT-F, CTD  
Music  
Used the software for: 2+ years

### "Wix - Easy To Use, No Training Required!"

May 6, 2026

5.0

Wix overall has been a great assess for our small company. Wix allows us to showcase our clinic online without needing any coding or website building knowledge.

Pros

Wix is a great value for the money. Wix saves you so much time and headache as well! Wix allows you to customize a website without needing any coding knowledge. Wix's portal makes it easy to upload photos and documents to your website. Wix also lets you revert back to a previous version of the website if your edits come out different than what you had planned!

Cons

The portal in which you upload your website documents and photos can get full, and that can slow down your editing process.

Switched from

[GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/)

Wix is more cost effective and user friendly.

Review Source

Carson O.  
Coordinator  
Construction  
Used the software for: 6-12 months

### "Great way to start, not robust enough for later"

December 19, 2025

3.0

It is a great way to get your business off the ground, however, it is not robust enough to take your business to the next level.

Pros

Wix makes it easy to start a company and get a website up and running. The base of the program is great and easy to get started.

Cons

It is not able to handle more complex sites that require large subscription logs and dedicated subscriber areas of the website. If it does, we could not figure these features out.

Review Source

ME

Marwan E.  
Founder and CEO  
Outsourcing/Offshoring  
Used the software for: 1-2 years

### "Long Live Eddna! :)"

January 31, 2026

5.0

Super exciting! Wix it self need to be more flexible than this as a platform in editing so you can lower the pressure on your support experts but the overall experience in GREAT!

Pros

What I liked the most was the support expert, Eddna! She is really helpful, kind, professional, and solved all the issues I was facing in editing the website! She should be in a better position actually! Much more helpful than other experts and AI actually :D! Happy to join the conversation with her.

Cons

Actually nothing, If you can let all the support experts like Eddna that would be a wonderful experience always!

Review Source

DP

Danny P.  
Music Producer Mentor  
E-Learning  
Used the software for: I used a free trial

### " \[sensitive content hidden\] was great!"

March 30, 2026

5.0

\[sensitive content hidden\] made the support experience amazing! i wasnt as keen on the other support assistants as they kept quitting the conversations in less than 3-5 minutes and not giving me the chance to finish my requests.

Pros

\[sensitive content hidden\] was literally the best, most helpful and quick support assistant i have ever spoke to. Absolutely 5\* service from \[sensitive content hidden\]! i cannot reccommend him enough. He got all my questions answered without no delay, very polite, very willing to support in the best way. Wix need more support assistants like him, he's definitely an asset to Wix support! and i really hope he goes far.

Cons

there was nothing that i did not like, \[sensitive content hidden\] made the experience really good and i cannot flaw the experience with his support.

Review Source

VR

Verified Reviewer  
Law Clerk  
Legal Services  
Used the software for: 1-2 years

### "Accessible and Creative, Though Not the Smoothest Experience"

December 3, 2025

4.0

Overall, I’m satisfied with Wix. Despite performance issues, its accessibility and beginner-friendly structure make it a strong option for anyone who wants to build a personal website without prior experience.

Pros

I’ve been using Wix for over a year, mainly to showcase my personal creative work and to build a simple website for promoting myself as a digital product seller. What stood out to me immediately was how easy it was to get started. As a complete beginner with no design background, the drag-and-drop interface made the whole process approachable. I especially appreciated the wide range of templates and built-in design tools, which allowed me to create a clean, personalized website without needing professional skills.

Cons

That said, I did experience some challenges. The platform can be quite heavy, and I often ran into lag while editing, especially when experimenting with more elements on a page. Because of this, I ended up sticking to simpler, minimal layouts instead of trying more complex designs.

Review Source

JG

Joy G.  
Owner and Graphic Designer  
Design  
Used the software for: 2+ years

### "J.Gulley Views on Wix Usage Outlined in a Survey"

April 23, 2025

5.0

Wix makes it seamless to create and design websites without coding through drag and drop editor.

Pros

Wix is a robust website design and development program that offers built-in CMS features which enhances content management. It only involves drag-and-drop to create and design websites even though it offers advanced features such as HTML, Javascript and CSS.

Cons

Wix accomplishes all my website design and development requirements without facing issues.

Switched from

[Webflow](https://www.capterra.com/p/136159/Webflow/)[Elementor](https://www.capterra.com/p/169468/Elementor/)[Divi](https://www.capterra.com/p/201958/Divi/)[Duda](https://www.capterra.com/p/134280/DudaMobile/)

Wix is super easy to use and offers domains at an affordable price compared to alternatives.

Review Source

CB

Clorrisa B.  
Master Baker  
Food & Beverages  
Used the software for: 1-2 years

### "\[sensitive content hidden\] is the gal to talk to!! "

January 10, 2026

5.0

As a business owner, I have truly appreciated the ease it has provided in working with customers and payment options.

Pros

While I have had struggles in the past, \[sensitive content hidden\] helped me with both kindness and expertise! Thank you so much!

Cons

So far it has only been follow through with a previously agreed upon commitment. Hopefully, that will be resolved soo.

Alternatives considered

[PayPal](https://www.capterra.com/p/207944/PayPal/)[Stripe](https://www.capterra.com/p/123889/Stripe/)[Venmo](https://www.capterra.com/p/222572/Venmo-/)

Reason for choosing Wix

Because of the customer service and consistency I was told it would provide.

Review Source

Jenner Z.  
All  
Entertainment  
Used the software for: 1-2 years

### "Go Wix or Go Home!"

January 23, 2026

5.0

Made it super easy to Design my Site, which is quite expansive and connects to dozens of other platforms

Pros

Intuitive Design, Ease of Use, Great Customer Support, Allows me to sell Digital Versions of my Albums under my own Music label, as opposed to selling it to a 3rd Party

Cons

Honestly nothing. It's a little pricey, but you get what you pay for. I'm happy with Wix. Very few bugs or issues, Super easy to code quick fixes myself

Review Source

VR

Verified Reviewer  
Administrator  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "A slick website out of the box"

August 7, 2025

4.0

The process of setting up the site was very easy and intuitive. It was quick to add pages and look professional even without much experience which reduced costs in having professionals do the work for us.

Pros

It was really easy and quick to create our site, even for people who don't have web design experience. No coding, just lots of templates to pick from and what you see is what you get.

Cons

The pricing structure can be a bit frustrating as the team can fluctuate and sometimes we don't have access for as many people as we'd like but the price jump to add more is more than we'd like to pay.

Review Source

AE

Andrea E.  
Freelance Graphic Designer and Illustrator  
Graphic Design  
Used the software for: 2+ years

### "Easy, Affordable, Professional Website, All Done By Myself!"

April 27, 2026

4.0

Overall my experience using Wix has been great, creating the site was something super simple to do, it took little to no time, and the paid features have been extremely helpful. On first sight, it doesn't look like a generic site because of all the customization options, and I was able to create a fully functional portfolio site without prior web design and programming knowledge. I've had my website for over 6 years, and have had no issues at all.

Pros

Creating a website is quite easy. I have Graphic Design background, but I struggle with programming, but using templates was super simple, and customizing it to my branding was extremely easy. The control panel is also a great tool to keep track of metrics and how the site is behaving.

Cons

As a designer, I do think that the template design can be a little bit simplistic. It works for me, since I just need a site to showcase my work, but I think that it may look boring to other users. Also, while I don't really have experience as a web designer, I have enough design background to be able to create specific assets for the site, which may not be the case for others.

Review Source

VR

Verified Reviewer  
Owner  
Events Services  
Used the software for: 1-2 years

### "Effortless, Beautiful, and Beginner-Friendly"

August 7, 2025

5.0

My overall experience with Wix has been super empowering. I went from “I have no idea how to build a website” to “Look at this gorgeous thing I made!” in a matter of hours.

Pros

I loved how intuitive and drag-and-drop friendly everything is—it’s basically like digital arts and crafts, but for grownups building a brand. The templates are stunning, super customizable, and mobile-optimized right out of the gate.

Cons

Once you commit to a template, switching to a different one means starting over, which can be a bit of a bummer if your brand evolves.

Alternatives considered

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

Reason for choosing Wix

I looked at Squarespace, but ultimately chose Wix because I wanted more creative control over the layout and design. Wix’s drag & drop editor gave me the freedom to place things exactly where I wanted them, without being boxed into rigid templates.

Review Source

ST

Shanell T.  
Owner  
Retail  
Used the software for: Less than 6 months

### "Learning curves tackled "

December 9, 2025

5.0

So far so good, havent been using for a full month yet but very excited to give wix a try. Please so far with the customer service.

Pros

Reps are very helpful and patient, every rep I have spoke to has been very helpful and knowledgeable about what they are doing !

Cons

Navigation in the editor could be more user friendly , it could be easier for someone with no experience to navigate when trying to build your own website.

Alternatives considered

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

Reason for choosing Wix

Because of the features and templates and pricing as well

Review Source

MG

MARCI G.  
CPA  
Education Management  
Used the software for: 2+ years

### "Friendly website builder"

May 20, 2026

5.0

Very happy with Wix. Have not been inclined to shop around since it does what I want and they have been able to help me when I need it.

Pros

I was able to quickly get my website up and running. I continually tweak it to make it better. Customer support has always been accessible and responsive.

Cons

While it is friendly for a low level user it can be difficult to find how to use higher level functions and implement changes beyond the basic.

Alternatives considered

[GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/)

Reason for choosing Wix

Recommendations of friends and it seemed to do what I needed

Review Source

VR

Verified Reviewer  
Board Chair  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Great option for a newbie!"

February 3, 2026

5.0

Overall, I am very satisfied with Wix and have found it very easy to use and the cost to create and maintain our presence on the web - Our clients and customers are finding the site easy to use.

Pros

I am relatively new to website design and updating, and Wix has been great to use. The Customer support I have received has been outstanding.

Cons

Currently, I am experiencing a technical issue with Wix payments. My issues have been escalated, and although I am assured that a team is working on a fix, it is frustrating that the issue is happening in the first place.

Review Source

JL

Jolly L.  
Administrator  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Finally, my problem get solved"

January 13, 2026

5.0

I spent the entire afternoon yesterday chatting with the AI Chatbox, but it couldn’t help me resolve my issue. I then contacted Wix Support and requested assistance from a real person this morning. I was first connected with \[sensitive content hidden\], who was very helpful. After understanding my issue and realizing it was outside his area of expertise, he promptly transferred me to \[sensitive content hidden\], the specialist for that matter. \[sensitive content hidden\] carefully listened to my problem and resolved it within an hour! He was incredibly kind and patient, especially since I am not very computer-savvy. He walked me through everything step by step and helped get my website working again. Thank you so much, \[sensitive content hidden\].—you are truly an asset to Wix.

Pros

Wix offers many preset tools for websites, and I can get an expert to help anytime when I need it! It's great for someone like me who's not computer-savvy

Cons

The AI Chat. It doesn't really solve the problems I have. It repeated the answers even though I felt the problem hadn't been solved.

Review Source

VR

Verified Reviewer  
Owner  
Marketing and Advertising  
Used the software for: 2+ years

### "Wix Makes Website Design Simple and Stress-Free"

March 25, 2026

5.0

I’ve had a great experience with Wix so far. I highly recommend it for anyone new to website design, it’s intuitive, user-friendly, and makes the whole process much easier to get started.

Pros

What I like the most about Wix is the value for money and how simple it is. When I started designing websites, Wix was the first platform I used and I am glad I found it first. It was very for me to navigate into the platform and I created my very first website in just hours.

Cons

A lot of the apps are paid subscriptions. I think it would be great to have more free apps available.

Review Source

JB

John B.  
Secretary  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Wix is great!"

April 12, 2026

5.0

I've been managing the website for a not for profit organization through Wix since 2017 and it's been really great. We've been able to keep our members up to date and facilitate charity, social, etc events seamlessly.

Pros

I like all the features the site provides and the customer service is great. From announcements for site visitors, to members only pages, to allowing members to pay their dues, it makes everything so much easier. Being able to update the site at will is also great for us. Love it!

Cons

I wish I didn't have to chase discounts, but I have to qualify by saying, \[sensitive content hidden\] at customer service made it quite painless. the "pain" was only prior to contacting her.

Alternatives considered

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)[GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/)

Reason for choosing Wix

After experimenting with the other products, Wix was the most convenient, had what we were looking for and the price was acceptable.

Review Source

MA

Megan A.  
Yoga teacher  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Gotta love \[sensitive content hidden\] "

December 2, 2025

5.0

\[sensitive content hidden\] was fantastic and really friendly, fun to talk to. Enjoyed my experience and he made me smile. Great guy, keep him working for you (and give him a bonus) it is xmas after all!

Pros

Great instant customer service responses on live chat and problems get resolved quickly. I like how it's completely grown my yoga business

Cons

More flexibility for customers block-booking classes from a price plan would be great (rather than individually booking each class)

Review Source

Claire P.  
Co-Founder and Administrator  
Education Management  
Used the software for: 6-12 months

### "WIX frequently gives me a sense of productivity and achievement when using their products."

May 17, 2026

5.0

Their customer service has always been exceptional. My personal experience using WIX has only been confirmed by the similar feedback I have received from others who either use or have used it, or have heard good things about it.

Pros

Today \[sensitive content hidden\] was prompt and thorough in resolving all my issues. In addition to this I was able to learn some new problem-solving skills and understand further how to improve my business.

Cons

Nothing I dislike about WIX. It is a delight to create with their programs and unlike the lack of accessibility and approachability of other companies, WIX delivers in a timely and responsive manner.

Review Source

VR

Verified Reviewer  
Founder  
Cosmetics  
Used the software for: 1-2 years

### "Good Ecommerce Solution, But Not The Best"

December 6, 2025

4.0

Pros

Seamless integration to all ecommerce apps and platforms, because Wix is one of the biggest ecom platform so it's widely accepted.

Cons

I did not like the UI/UX design part of Wix, it did offer flexibility but there wasn't much modern-ness or creativity to website design, without coding.

Alternatives considered

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)[Shopify](https://www.capterra.com/p/83891/Shopify/)

Reason for choosing Wix

Wix was cheaper for my budget than Shopify, and I liked the designs better than Squarespace

Review Source

AA

Alix-marie A.  
Owner  
Entertainment  
Used the software for: 1-2 years

### "Easy, quick and nice-looking website "

July 1, 2025

4.0

Overall really easy and fun to use. Prices are fair. Has everything you need for simple websites. Lots of suggestions during the process which is nice

Pros

Ease of use. It’s easy to navigate and the back office is presented well. It’s easy for first-time website builders to follow the process they give to help with your seo. I also really like that they can use forms and map the answers to cells on google sheets

Cons

It would be nice if you could create customized proposals to link with the invoices - kind of like HoneyBook. Or just a way to manage clients would be cool. Sometimes the apps can be buggy. Would be nice to get reminders to update the mobile view after altering the desktop view. I always forget

Switched from

[WordPress](https://www.capterra.com/p/131687/WordPress/)

Easier to use Wix. The layouts on Wordpress were harder to just if you didn’t know how to code. It was easier to do things without help with Wix.

Review Source

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