# Page 8 | Wix Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is Wix the right Website Builder solution for you? Explore 10668 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/169007/Wix/reviews

---

Wix

4.4 (10668)

[View alternatives](https://www.capterra.com/p/169007/Wix/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated April 9th, 2026

# Page 8 - Reviews of Wix

## Showing most helpful reviews

Showing 176-200 of 10668 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JR S.  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "Best website host I have ever used."

November 29, 2025

5.0

So far, it is easy to use and does everything i need to build a new website for my business. I highly recommend over the other 4 I have used in the past.

Pros

I had a two problems with my website trying to build it. I was getting so flustered. I finally got on with the agent he spent time me and got on my computer remotely and fixed it and taught me what to do

Cons

I do not have any cons so far. This is the best website builder I have used. I highly recommend them.

Switched from

[Network Solutions Website Builder](https://www.capterra.com/p/234398/Network-Solutions-Website-Builder/)

Customer Service is a joke and they do not have near the functionality that WIX has

Review Source

MA

Mandeep A.  
Japanese Head Spa  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Guidance is 100%"

January 5, 2026

5.0

I love no matter what time it is help is always provided, finding time to get things solved and having to wait around can be a nightmare, But Wix customer care have always acted promptly to my request

Pros

Wix has been so easy to use, i love how the features are so user friendly, my website navigation is so easy for clients to get all the information they need and get booking. I love how i can keep track of my Business on my phone whenever i need to. I can customize my site myself and its straight forward, Customer Service help and guidance is 100% they have always been so helpful when i need assistants.

Cons

I made the best choice by starting my business venture with Wix. I cant pin point a moment when i might of thought about making the wrong decision to use Wix as my Business Platform.

Review Source

NN

Nancy N.  
Information Technology Manager  
Information Technology and Services  
Used the software for: 2+ years

### "A Cornerstone for Website Building. "

December 11, 2025

5.0

Pros

Wix helps me to create responsive website designs. It's simple to build customizable and . modern websites with Wix. It's possible to create and manage blogs with Wix. It's simple to edit website with Wix.

Cons

Wix is reliable tool that makes the entire process of website building a breeze hence I lack anything to complain about.

Review Source

JW

Jasmine W.  
President  
Apparel & Fashion  
Used the software for: 2+ years

### "Great customer service support"

November 17, 2025

5.0

great customer service, quick and easy to sign up and get your business up and running. No hassle, easy to upload products

Pros

The amount of resources and guidance I receive with my subcription is 10/10. It is user friendly and you can change up your layout. They have so many resources for things like, marketing, website layout, logo and great customer service

Cons

so far everything is good. I had an issue where scammers were sending me emails. That issue is taken care of and i now know that Wix will only reach out valid

Review Source

VR

Verified Reviewer  
Tour advisor  
Leisure, Travel & Tourism  
Used the software for: 1-2 years

### "Wix score 100% in my book."

March 25, 2026

5.0

My overall experience of Wix is nothing but full of praise for their dedication to you the customer.

Pros

The customer service is fantastic, together with the online tools to make a website so easy to use, great features and excellent value for money, makes our business and marketing very easy and simple to apply. Thanks to The Wix team.

Cons

I can't say there is anything i dislike about Wix, they have always been there for me, ready to assist anytime of the day or night.

Review Source

TM

Taleem M.  
Founder  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Used Wix Over 10 Years"

January 16, 2026

4.0

Dependable and reamarkable I've used it for about 10 yrs. The continue to enhance for the business to help grow customer base.

Pros

Value of dependability, customer service, and helpful advice about SEO improvement. Helps with attracting new customers

Cons

Price is too expensive for me. It increases ever so often. I don't agree with it because it does so without notice beforehand.

Review Source

TK

Taylor K.  
Therapist and Owner  
Individual & Family Services  
Used the software for: 2+ years

### "Decent website creator for new small businesses"

April 3, 2026

3.0

Pros

Wix is a decently priced website creator and domain host, especially for small businesses. Templates for webpages are relatively easy to customize and you can create a nice looking, professional website on your own.

Cons

Having to edit back and forth between the desktop and mobile versions of the website is tedious and there are a lot of glitches. You often have to refresh your page in the middle of editing. In addition, it's hard to make your mobile site look as professional as your desktop site.

Alternatives considered

[Google Sites](https://www.capterra.com/p/246647/Google-Sites/)[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

Reason for choosing Wix

I had used it with other businesses and organizations that I've worked with. I had the most familiarity with it and needed to develop a website relatively quickly.

Review Source

DB

Deborah B.  
Owner  
Child Day Care Services  
Used the software for: 2+ years

### "Highly Recommended"

October 23, 2025

5.0

Excellent. I have two sites with Wix and would recommend to others without hesitation. Everything is relatively easy to use and if you have a problem it gets resolved efficiently. The last person I chatted with was March and she was brilliant!

Pros

I find it very easy to use and the chat support with customer service is always brilliant! Great features and good value for money.

Cons

The chat bot before you get to speak to a human. I find the questions generated at the beginning are not always relevant and sometimes you get disconnected for not answering in a format AI understands.

Switched from

[Bluehost](https://www.capterra.com/p/229168/Bluehost/)

Wasn't impressed with cost, features, customer services. Glad I switched.

Review Source

Jonathan L.  
Produc strategist  
Financial Services  
Used the software for: Less than 6 months

### "Fast and modular drop n drop website builder"

February 13, 2026

4.0

If you're after a WYSIWYG website builder, then Wix is great, you don't need to know anything about the technical side of creating a website. The range of modules will enable you create pretty much anything. For me, I created the whole site I needed to in 3 hours.

Pros

The templates out of the box have a good amount of choice, it's really easy to drag and drop the modules on the page to add your own content. For a 2 year price, it works out less than £10 a month

Cons

Some of the editing doesn't make sense - there can be minor glitches. The thing I struggled with the most was modal overlays, there seems to little controls to manually change them

Switched from

[WordPress](https://www.capterra.com/p/131687/WordPress/)

Client security concern with Wordpress - from a previous hacking incident

Review Source

RA

Rachel A.  
Lead Floral Designer  
Events Services  
Used the software for: 2+ years

### "Helping my online store get a creative boost."

August 4, 2025

4.0

It gives my biz site a polished look and I can easily update layouts and proceed with marketing—so convenient when running events.

Pros

Wix has tons of features and it offers me great value for what I pay. Putting pages together and working with the graphic tools was a lot simpler than I thought, too.

Cons

Support was a little slower and a couple of designs were a hit or miss. Template library has a small collection.

Review Source

VR

Verified Reviewer  
Web Developer  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Beginner friendly website creating platform"

March 7, 2026

4.0

Okay experience. Its good for first time website creating tool. Very beginner friendly and easy to use.

Pros

Wix is a very user friendly website builder. It's easy to use can be easily recommended for users looking to build a website with little technical knowledge.

Cons

While its very beginner friendly, it lacks scalability and more advanced features for more advanced users with technical knowledge.

Switched from

[WordPress](https://www.capterra.com/p/131687/WordPress/)

WordPress offers better features while still maintaining easy to use and beginner friendly.

Review Source

DRS

Daniel R. S.  
Founder  
Information Technology and Services  
Used the software for: 1-2 years

### "Wix allows me to Tech my clients to the next level"

August 28, 2025

5.0

As a no code tech professional wix allows me to create awesome websites that look like Apple Inc with no code and the cyber security features wix packs is top in the game, which is important to me

Pros

I love wix studio , you can create professional websites with awesome graphics with low or no code. I also love the wix spaces where you can create an online community from your website!

Cons

Sometimes the editor can get a little tricky when it comes to the scrolling page feature. Sometimes I have a hard time making the images of the page not scrolling up as people move to the rest of the page

Alternatives considered

[WordPress](https://www.capterra.com/p/131687/WordPress/)

Reason for choosing Wix

Wix cybersecurity functions are top as WordPress is vulnerable to attacks

Review Source

DS

Dusty S.  
CEO of Home Free Hen  
Consumer Goods  
Used the software for: 2+ years

### "Customer service stays with you!"

October 14, 2025

5.0

I've been using WIX for years. No complaints and I get complements on my site all the time! I tried Amazon for selling my products but they were over complicated and honestly never worked. Wix is easy!

Pros

Website editor and features are easy to use, even for beginners. The customers service is outstanding. I wasn't transferred to a case to be solved weeks later. \[sensitive content hidden\] stayed with me until a tricky problem was fixed. Thank You!

Cons

When making changes in the dashboard section, I have to enter the editor to publish the page. It isn't clear that I have to do this step when making changes in the dashboard.

Switched from

[Amazon Pay](https://www.capterra.com/p/247554/Amazon-Pay/)

Amazon was way too complicated and didn't work.

Review Source

RS

Rachel S.  
Owner  
E-Learning  
Used the software for: 2+ years

### "Wix is a great Website builder to support many needs in your business"

March 12, 2025

4.0

I've been using wix for my website for over 5 years now. It's offered me and my business a lot of features to maximize my website from online booking of sessions, to being able to sell products and courses, and collect subscribers. I've worked on many website building platforms and Wix is definitely one of my top picks.

Pros

I love Wix and all of the options and even apps it has which allow you to set up your website with whichever features you need.

Cons

If it's your first time building a website, the website builder can be a little bit overwhelming and there are lots of pieces to work with.

Alternatives considered

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)[Kajabi](https://www.capterra.com/p/154682/Kajabi/)

Reason for choosing Wix

The price of Wix and the options available through it's apps were why I chose Wix for my website builder

Review Source

Mike B.  
Director  
Management Consulting  
Used the software for: 1-2 years

### "Good Customer Service"

February 25, 2026

5.0

Good experience. I had a query that required some research and the service representative helped clarify and resolve it.

Pros

Good features and helpful customer service team. \[sensitive content hidden\] is knowledgeable and investigated the issue I had and shared the findings.

Cons

Perhaps some pointers to short video tutorials that can help optimise website domain managment and user experiences

Review Source

AO

Anne O.  
Senior Learning Designer and Developer  
Insurance  
Used the software for: 1-2 years

### "Wix -- Great Websites in a Jiffy"

April 17, 2026

5.0

I am very satisfied with Wix. It took the pain out of developing a website. It was easy to use and the website was easy to maintain.

Pros

Great value for the money. It has some free options. It offers helpful tutorials and automation to get a professional looking website up quickly.

Cons

It provides some training, but I relied on a third-party course to walk through the steps to get the website to look the way I wanted it to look.

Review Source

David P.  
Owner  
Construction  
Used the software for: 1-2 years

### "Best Customer service and Support "

March 20, 2026

5.0

The best website building experience I believe there is. Daunting at first, but the workflows they provide and the hand-holding experience with experiences Wix support made it worth while

Pros

I was needing to publish a website, and \[sensitive content hidden\] helped me out get it done. From editing the site to re-formatting pictures and text. Thanks \[sensitive content hidden\]

Cons

The learning curve, but the customer support helped through it. There is honestly not much cons to going with Wix.

Switched from

[Bluehost](https://www.capterra.com/p/229168/Bluehost/)

The beautiful built-ins it provides, I would say.

Review Source

DA

DOUG A.  
OWNER  
Entertainment  
Used the software for: 1-2 years

### "WIX...ALWAYS THERE WHEN YOU NEED IT! "

April 20, 2026

5.0

WIX has been my provider for a long time now and I will continue to use WIX because of it's ease of use and exceptional customer service.

Pros

The product is just as advertised, easy to use and efficient. The customer service is easy to access, very fast and very user friendly. That has been a big help to me!

Cons

I don't have any CONS to mention at this time. My experience with WIX has always been very positive.

Review Source

Clare A.  
Owner  
Publishing  
Used the software for: 1-2 years

### "Recommend for Solo Entrepreneurs"

April 9, 2026

5.0

Very useable site builder, and (on the odd occasion that i have needed it) excellent customer service over live chat - got my issue sorted within 20 mins.

Pros

Pretty easy to navigate if you're not a web developer - especially now with the Harmony Editor & AI help. Lots of templates and design elements ready to use.

Cons

Their own payments system doesn't accept multi-currency, which I didn't realize when I set it up, so you have to use a third-party payment app if that is important to you.

Review Source

GM

Gabriel M.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Wix for the Win!!!"

June 3, 2025

5.0

Overall, I really enjoy using Wix for my business. The marketing tips is my favorite feature. Along with it being a one stop shop. My email, phone number, and website all in one. It also comes with the option to create an app.

Pros

Wix is my favorite website builder. It's really a step by step processing with unlimited options for setup. The dashboard makes it really easy to navigate the whole system. I use it for my other businesses as well.

Cons

The only issue I have is the limits on certaining payment options due to using square instead of the wix payment option. Nothing major though.

Review Source

DE

David E.  
Owner  
Mental Health Care  
Used the software for: 6-12 months

### "Honest review "

January 2, 2026

4.0

I continue to use the product and have been using the website management software for my mental health clinic

Pros

Easy to use features such as BUSINESS AND MARKETING CUSTOMIZATION OPTIONS LOGO AND BRANDING Cost effective

Cons

Expensive system compared to webflow and other platforms builds out there but very simple to use. Hard to customize initially

Switched from

[Webflow](https://www.capterra.com/p/136159/Webflow/)

Product, services, overall experience with the system

Review Source

KB

Kate B.  
Photographer  
Photography  
Used the software for: 1-2 years

### "Professional website creation for creative studios."

October 4, 2025

5.0

It simplified White Pine Photography's process of creating and modifying visually appealing business website, enabling it to drive new clients and market photography services online.

Pros

Wix is favored by users due to easy features and simplicity, enabling photographers to create an eye-catching business website, resize layout, and handle branding with little technical intervention.

Cons

Teams report that cutting-edge design personalization and logo incorporation are limiting, sometimes struggling to obtain one-of-a-kind distinctive studio identity without additional workarounds.

Review Source

OJS

Oscar James S.  
CEO  
Arts and Crafts  
Used the software for: 1-2 years

### "great support"

April 25, 2026

5.0

very positive, easy to use over all. and customer support has always been amazing. the featured are always being updated which is great as long as u stay up to date.

Pros

customer support is always amazing, and the overall functions are great. the customer support always wants to help and seems to have great knowledge on how to fix any issues i come across

Cons

the loading times on the dash bored and editor. sometimes i wait ages for nothing and have to refresh a lot to get it to work.

Review Source

Jade M.  
Digital Marketing Specialist  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Beginner friendly, beginner scalability. "

September 6, 2025

4.0

Overall this is the product I recommend for beginners and those who are just starting to gain an online presence and want to sell various product types. It doesn't have as many robust features as competitors do however.

Pros

Easy user friendly drag and drop editor. Basic AI powered tools for quick helpful integrations. Extensive templated library and built in ecommerce features.

Cons

Limited for scaling, boring templates, and charges fees on sales. There is also a dependency on apps. 3rd party apps might be very needed depending on your goals

Alternatives considered

[Payhip](https://www.capterra.com/p/251233/Payhip/)[Shopify](https://www.capterra.com/p/83891/Shopify/)

Reason for choosing Wix

I wanted to test Wix out amongst competitors.

Review Source

DG

Daniela G.  
Founder and Director  
Real Estate  
Used the software for: 2+ years

### "A very good option to build a nice website by yourself!"

March 3, 2025

4.0

Overall it is a good and reliable option to register your domain and to build your own website. It requires a bit of familiarity with this type of activity. However, even if you are not that good with technology, with some time you will be able to build something nice.

Pros

It allows users to build a website from scratch. It is also possible to register the domain with them and to work on the SEO. It provides a good amount of features to customise the website and to position it. There are many templates and it is not too difficult to set up a nice website. Their fees are fair, and definitely much cheaper than using a specialist. So it is worth the time invested in building the site yourself. Be aware that you must pay if you want a domain that does not include the Wix brand in its address, but this is usual and understandable. Altogether it is a good option to build your website yourself, or when you start a new activity and you cannot invest in a professional who builds your site.

Cons

I used Wix some years ago to build a simple website, and building the website at the time was much easier. They have changed the interface (now it is very similar to Wordpress). Although I am sure that the current interface is much more developed and allows to build a more sophisticated website, the previous one was much easier to use. Now some parts are quite complicated and require a bit more experience and familiarity with this type of activity

Review Source

Similar Products

Featured

## Related categories

[Website Builder](https://www.capterra.com/website-builder-software/)[Blog](https://www.capterra.com/blog-software/)[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.