# Page 9 | Wix Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 9 - Is Wix the right Website Builder solution for you? Explore 10668 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/169007/Wix/reviews --- Wix 4.4 (10668) [View alternatives](https://www.capterra.com/p/169007/Wix/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 9th, 2026 # Page 9 - Reviews of Wix ## Showing most helpful reviews Showing 201-225 of 10668 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MS Melanie S. Owner Leisure, Travel & Tourism Used the software for: 2+ years ### "Easty to use website builder with great customer support" October 30, 2025 5.0 Awesome, great product and even better customer service - although sometimes difficult to figure out how to contact someone. Pros This website builder is a great value for the money. The customer support has been amazing each time I have needed it. Not being too computer savvy, the ease of use of this platform is great! Cons Sometimes editing can be tedious and time-consuming, and the phone view is a pain in the butt, as it doesn't always reflect changes made to the computer view. It would be nice if we could edit the phone view, the same as the computer view. Review Source AM Alex M. President Mechanical or Industrial Engineering Used the software for: 2+ years ### "Thank you Wix" January 13, 2026 5.0 Great. Making a website is easy. The features are awesome. I have tried many different template sites and I think Wix is by far the best. Pros Features for a plug and play template site is awesome. They also have wonderful customer support. I would recommend them to anyone who wants to make a website quick. Cons Everything is pretty good. Its just a little expensive but you do get what you pay for if you need it. Alternatives considered [Squarespace](https://www.capterra.com/p/143461/Squarespace/)[Weebly](https://www.capterra.com/p/246168/Weebly/)[JBoard](https://www.capterra.com/p/241567/JBoard/)[GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/) Reason for choosing Wix Much better customization than any of the others. Review Source LA Lawrence A. Strategy and Innovation Director Marketing and Advertising Used the software for: 6-12 months ### "Avoid this. It's Not worth the trouble. " July 17, 2025 1.0 I was pulling my hair out trying to use it. I've spent years trying page builders, deck builders and dynamic documents and this is the second worst. Pros It has a friendly and easy to understand interface, with lots of advice to get you started. It's very easy to get going and create someting. Cons The actual page builder is terrible. It breaks, it crashes, it isn't responsive. No matter what I tried to do there was always a bug or limitation. Alternatives considered [Squarespace](https://www.capterra.com/p/143461/Squarespace/) Reason for choosing Wix SquareSpace has limitations but the end product can look good. Review Source JS Justin S. Counselor Health, Wellness and Fitness Used the software for: 2+ years ### "Easy to navigate and workable options" August 28, 2025 5.0 I would use them again at a cheaper level. I still have my site but its down right now. Overall, I am pleased sith the site, the flow, maneuverability, etc. It is the price I dont enjoy. Pros Wix has been pretty simple to navigate. This has been wonderful for me especially since I had very little IT experience such as building or updating a website. You can make sales, interact with clients, basically its a blank canvas. I highly recommend Wix! Cons I did not like how expensive it got for my website after the initial first year. I must have had a half off deal for the professionals site and it got too expensive for what my purpose of website was. Review Source MC Mike C. Self employed Online Media Used the software for: 2+ years ### "AI/Automatic plan renewals caused issue, reps were great though one" December 8, 2025 5.0 The reps were fine but again the automation problem caused is absurd. It was over an hour and there’s still things to be reviewed, I liked who I spoke w but the situation was created bc of bad ai and automation Pros The features and customer service was great. The reps really tried to help w the ridiculous scenario I was put in. Cons To GET to customer service , the AI bot they rely on is awful and in general is a terrible experience for anyone in any capacity or format. The phone line has been busy for 2 days. The automatic billing by and insistence on upgrading is insanity. It was very difficult to Alternatives considered [Notepad++](https://www.capterra.com/p/185965/Notepad/) Reason for choosing Wix I made the choice and that’s what it is and I filled over 40 words now Review Source SB Satish B. CEO Founder Utilities Used the software for: 1-2 years ### "Best for Starters ,Cheap Prices, Good Support ,Easy template editing " February 25, 2026 5.0 Its good for early stages or new business like us or personal profiles but for store needs more features Pros its easy even a student can use it does not need greedy freelancers to create website , Good for starting a business in cheaper prices than shopify Cons does not have much apps options like shopify like for billing i want to give very flexible prices but im not able to do it as im not able to find and checkout apps Alternatives considered [Shopify](https://www.capterra.com/p/83891/Shopify/) Reason for choosing Wix Its cheap and we are new so dont want to spend so much money on expensive platform also Review Source JB Jennifer B. Marketing and sales Dairy Used the software for: 1-2 years ### "Great app!! " April 6, 2026 5.0 Pros Great app great value for the money. All the features you could ever need. Any bugs or issues are handled by customer service easily. Cons I don’t have any real negatives to say about the app it’s always treated me great. Anytime I’ve had any little hiccup customer service handles it no problem. Review Source Liz K. Owner Marketing and Advertising Used the software for: 2+ years ### "YOUR TECH SUPPORT NEEDS WORK!!!" April 1, 2026 3.0 Pros It is easy to us - but also too easy - that inexperienced people can make things look weird and not function as needed. Plus, the ability to just randomly stick things in places may be great for some and very irritating for others. Cons YOU GIVE SOMEONE LESS THAN 2 MINUTES TO REPLY BEFORE YOU SHUT OFF THE CHAT WHEN YOU ARE TRYING TO GET HELP AND THAT IS BULLSHIT WHEN THE TECHN CAN LEAVE FOR 5+ MINUTES!!! GIVE CUSTOMERS MORE TIME TO RESPOND - I WAS ACTIVELY TYPING WHEN IT ALMOST KICKED ME BECAUSE I HAD TO LOOK UP INFORMATION THAT THE PERSON WAS ASKING ME FOR. Review Source VR Verified Reviewer Digital coordinator Entertainment Used the software for: 6-12 months ### "Should Wix Get The Nix?" March 18, 2026 3.0 Overall, the experience has been OK, and I like the message and the intent behind the app, and its ability to create amazing webpages, but there were too many downsides for me to continue with it long-term. Pros I liked that it felt user-centric, user-friendly, and had website development features that I could customize and play around with. Cons There was often a lag, and the app had a lack of integration features that let me move info between third party apps, in addition to other minor technical nitpicks. Review Source KM Kristine M. Strategy Fundraising Data Governance Non-Profit Organization Management Used the software for: 2+ years ### "Wix is Awesome!" February 26, 2026 5.0 Wix's customer service is excellent. Easy access to actual humans, expert chat, simple AI answers. Pros I have been using Wix for more than a decade. Its ease of use and modern vibe always impress. Cons A few bugs and issues, here and there, nothing that ever frustrates. Overall simple color changes??? Review Source Katie M. Owner, Manager Entertainment Used the software for: 1-2 years ### "Highly Recommend for Small Businesses" September 7, 2025 5.0 Overall positive experience, would recommend for similar businesses, and plan to continue to use WIX for all our website, scheduling and communication needs. Pros We use WIX for our dance competition website and especially love the contact form feature and how it directs all inquiries to one place, and keeps them organized - it's been instrumental in helping us respond to potential clients, answer questions, helps us know quickly when features on our site are down, etc. Customer service is helpful and available when needed. Cons I haven't run into any issues with WIX so far - it's served a need beautifully and helps keep us organized and on top of customer communication. Review Source AH Alexandra H. Pediatric Sleep Consultant Individual & Family Services Used the software for: 2+ years ### "Wix Custom Website" April 27, 2026 4.0 Its been a pretty good experience. I can easily make changes and add onto my website. I have been able to figure it out on my own without hiring someone. It does take a lot of learning though. Pros I am not tech savvy at all but Wix is fairly easy to use. I created my website by myself and was able to customize it for me. Cons I dont like that the mobie screen view seems to change and move things around (ie; buttons, words) when you make changes on the computer view. Review Source JC Jessica C. Director, Occupational Therapist Health, Wellness and Fitness Used the software for: 2+ years ### "Easy to use and brilliant customer service" March 4, 2026 5.0 I've been using wax for years now and it is so easy and user-friendly. The platform is great, easy to learn and intuitive. The customer service is very quick and available when you need it to speak with a real human which makes all the difference. Pros Easiest, hassle-free way to build a website. Customer service is great - you can speak to a real human! Cons I haven't come across anything that I really dislike. I find it all easy to use and if I have any problems then I can contact customer service right away to resolve it. Review Source HB Hermann B. ceo Events Services Used the software for: 2+ years ### "renew plan" March 11, 2026 5.0 good \[sensitive content hidden\] was super helpfull a patient with me addressed me very well because i was confused about the plans Pros very stable and always on line adding very good features and impoving their services and interfaces always Cons chat with a representative was very hard and must shows the promotional offers more clear to avoid missundersteanding Alternatives considered [Hostinger](https://www.capterra.com/p/218357/Hostinger/) Reason for choosing Wix continue with same service provider since 6 years Review Source Marilyn V. Managing Director Accounting Used the software for: Less than 6 months ### "\[sensitive content hidden\] is a Superstar!" January 15, 2026 5.0 Very good, I like that you are able to connect with someone to help you and I love the interface. Very user friendly. Pros Their customer support agent Alina was a breath of fresh air. Such an awesome person with patience and quick to suggest things to try to fix the error I encountered. Would recommend her a 1000 times over! Give this girl a raise or promotion! Cons The AI help bot. Much easier to speak to a human. I know AI is on the rise but this round our support agent Alina was MUCH more efficient. Review Source LN Layla N. Founder Consumer Goods Used the software for: 2+ years ### "Love Wix Services! " February 18, 2026 5.0 Overall, I enjoy using Wix because the platform is very user-friendly and intuitive. I especially appreciate the excellent customer service, their oustanding customer support is something I truly value. Pros I value Wix's services highly because of their excellent customer support. The team has always been responsive and knowledgeable, and able to help me resolve issues efficiently. The easy of use is very friendly. Cons One challenge I've experienced with Wix is that more advanced configurations, such as setting up search results functionality, can be difficult to navigate independently and you have often have to require expert assistance our workarounds. Review Source Captain Mike M. Owner Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Great service and awesome templates " January 13, 2026 5.0 We loved the templates, and the ease of moving stuff over from our old site to wix templates. \[sensitive content hidden\] was awesome and I will request her again. Pros Easy of use and great guidelines, templates, add-on's and the colors of the backgrounds and how professional everything looks Cons Nothing, everything was easy to follow and so many great options. love how we were to preview and publish Switched from [WordPress](https://www.capterra.com/p/131687/WordPress/) ease of updates and templates and we wanted to be control Review Source MM Miljenko M. Construction Worker Construction Used the software for: Less than 6 months ### "CUSTOMER SERVICE AMAZING" January 20, 2026 5.0 Pros Absolutely loved the customer service by \[sensitive content hidden\]. Had an issue with connecting the domain and she assisted me and connected the domain for me. She was very quick and attentive and I managed to solve the problem very fast. Thanks to \[sensitive content hidden\] once again :) Cons It’s unnecessarily difficult to connect an existing custom domain if it’s not on Wix’s supported extension list. Even when the domain is compatible, the interface repeatedly pushes users to purchase a new domain instead of clearly guiding them through the DNS or nameserver connection process. Review Source Judith J. Digital Transformation - Innovation Manager Information Technology and Services Used the software for: 2+ years ### "Oublie Wordpress, passe à Wix." December 26, 2025 4.0 Je n'utilise plus Wordpress mais uniquement Wix qui permet beaucoup de personnalisations et intégrations sans gestion lourde et complexe. Pros Pas de gestion d'hébergement et de mise à jour. Très intuitif dans la construction du site. Nombreuses connexions vers logiciels tiers. Cons Le marketplace a beaucoup de produits voire trop. Je vote pour moins de produits mais parfaitement performants. Switched from [Odoo](https://www.capterra.com/p/135618/Odoo/)[WordPress](https://www.capterra.com/p/131687/WordPress/) Pas de gestion d'hébergement et de mises à jour Review Source JA Jenna A. Pet boarding Leisure, Travel & Tourism Used the software for: 2+ years ### "Wix for the win " September 8, 2025 5.0 Overall great value for a beautiful website with plenty of customization options, great features, fairly easy to navigate, and customer service is available Pros Affordable and professional platform. Possible to build your website to be as simple or complex as needed. Multiple plans to choose from depending on your needs. Option for customers to book online. Easy to edit. Cons Customer service could use some improvement. Difficult to get in contact and hard to understand but they are available. It’s nice to be able to actually speak with a human rather than a chat only option. Alternatives considered [Shopify](https://www.capterra.com/p/83891/Shopify/) Reason for choosing Wix Price and features were perfect for my small business needs Review Source JP Jacob P. Owner Retail Used the software for: 6-12 months ### " Flexible and User‑Friendly Website Builder" May 6, 2026 5.0 Overall, Wix provides a smooth and intuitive website‑building experience, especially for small businesses and users who want creative control without technical complexity. It offers strong design flexibility, reliable hosting, and a robust app ecosystem, making it easy to build and maintain a polished online presence. Pros Wix is extremely user‑friendly, with a drag‑and‑drop builder that makes it easy to design a professional‑looking site without coding. The templates are modern, customizable, and flexible, and the platform offers a wide range of built‑in apps and features that simplify setup and ongoing management. Cons Some advanced customization options are limited unless you use Velo or upgrade to higher‑tier plans. The editor can feel slow or cluttered at times, and once you choose a template, you can’t switch to a new one without rebuilding the site. Review Source Philip A. Founder E-Learning Used the software for: Less than 6 months ### "Easy, Powerful, and Professional Website Builder" January 12, 2026 5.0 Overall, my experience with Wix has been very positive. The platform is intuitive, reliable, and provides all the tools needed to build and manage a professional online presence efficiently. Pros Wix is very easy to use and allows me to build a professional website quickly without technical skills. The design options, templates, and integrations make it simple to create a modern, high-quality site. Cons Some advanced features require premium plans, and certain customizations are limited compared to fully custom-coded websites. Review Source TD Tonia D. Model Photography Used the software for: 6-12 months ### "Amazing customer service" January 12, 2026 5.0 Very positive, I would recommend Wix to anyone looking to build a professional looking site with lots of options to customise it to look how you want. And the customer service is just brilliant. Pros Wix is easy to navigate and highly customisable. Whenever I've had an issue and have spoken to someone on live chat, they have always been very helpful and friendly and have helped me to sort out my issue every time. Cons Some things aren't as straight forward to set up but there are plenty of guides on things and if you are struggling the customer service is brilliant. Review Source VR Verified Reviewer Artist Arts and Crafts Used the software for: 2+ years ### "Great site" July 24, 2025 4.0 So far, I have been liking this site and enjoy showcasing my artworks this way to the public. I would recommend this to anyone who just started their small business. Pros I like how easy it is to use to create the website for my art business. I can be creative about my platform to display my works. Cons I honestly don't really have anything I don't like about it. I guess maybe traffic to this website will help. Review Source Kaberi A. Director Media Production Used the software for: 2+ years ### "Nice, but needs to speed up" December 12, 2025 3.0 Great for a creative person like me and great for personal branding, but the website lags hugely and eats up a lot of RAM when building. Pros It's range of products and designs, features, customer support, page layout. Cons It's speed, value for money, ease of use. Too expensive, asking for money in every thing. Review Source Similar Products Featured ## Related categories [Website Builder](https://www.capterra.com/website-builder-software/)[Blog](https://www.capterra.com/blog-software/)[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.