Basic
- Unlimited Quotes & Invoices
- Reports
- Shop Workflow
- Integrated Payments
- Parts Lookup & Ordering
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Pros
The discount feature is great. The ability to find things by whatever you can remember about the job, customer, or vehicle is great.
We all love how the reports seem to make a game out of earning money.
Cons
In my opinion , a " pay per feature " instead of the bundles packages.
A problem that Shopmonkey fixed for me was the constant strain to calculate sales tax, markup pricing, and really staying organized. 10 experience all the way around.
"Working with the monkeys"
Overall: copy and paste from 2 above , word to your mother . . . . .
Pros: The team on the intercom chat The team has always been MORE than helpful in helping me understand how to operate this system , no matter how big or small of a problem i was having . These 3 people stuck out to me in a BIG way, i am naming them in chronological order of my Shop monkey encounters [SENSITIVE CONTENT] Now i am NOT going to say these 3 people deserve a raise , because that would be insulting to the company and the individuals themselves . These 3 people need to be sitting at a table and making decisions for the sake of the company , as well as the consumer. I make this decision based on their work ethic , their interaction with their customers, and their overall demeanor. As a small business owner / operator myself, I look for a certain head on a certain set of shoulders. They passed the tests. Do the company a favor and Bring these guys up , have them train the next generation, and set them at the company table with you guys . I would like to go into detail about EACH interaction with you guys. I CAN AND WILL justify every statement made about each interaction.
Cons: In my opinion , a " pay per feature " instead of the bundles packages . . . . . . . .i would buy more features TODAY , but the bundling is WACK
"First and Last Shop System"
Overall: A problem that Shopmonkey fixed for me was the constant strain to calculate sales tax, markup pricing, and really staying organized. 10/10 experience all the way around.
Pros: The best part about this software is the customer support and service. When you need an answer the team at Shopmonkey make it extremely easy to get you your answer. Also, tracking Sales, tax, and workflow is a game changer. This is an amazing software.
Cons: No cons whatsoever.