# Best Unified Communications as a Service (UCaaS) Alternatives 2026 | Capterra

> Looking for alternatives to Unified Communications as a Service (UCaaS)? Find out how Unified Communications as a Service (UCaaS) stacks up against its competitors with real user reviews, pricing information, and what features they offer.

Source: https://www.capterra.com/p/169026/IP-Phone-System/alternatives

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# Alternatives to Unified Communications as a Service (UCaaS)

[4.4 (49)](https://www.capterra.com/p/169026/IP-Phone-System/reviews/)

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## Top Unified Communications as a Service (UCaaS) Alternatives

Unified Communications as a Service (UCaaS)

* * *

Starting from:

$7.48

Pricing Model:

Per User

* * *

Overall Rating:

[4.4 (49)](https://www.capterra.com/p/169026/IP-Phone-System/reviews/)

Ease of Use

4.3

Customer Service

4.3

Features

4.3

Value for Money

4.2

* * *

Starting from:

$8.75/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.7 (24035)](https://www.capterra.com/p/135003/Slack/reviews/)

Ease of Use

4.6

Customer Service

4.4

Features

4.6

Value for Money

4.5

* * *

Starting from:

$350/Per Year

Pricing Model:

Flat Rate

* * *

Overall Rating:

[4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

Ease of Use

4.4

Customer Service

4.1

Features

4.4

Value for Money

4.3

* * *

Starting from:

$15/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.7 (1753)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Ease of Use

4.6

Customer Service

4.7

Features

4.6

Value for Money

4.6

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All Unified Communications as a Service (UCaaS) Alternatives

At a Glance

Top Alternatives for Unified Communications as a Service (UCaaS)

-   [Slack](#product_964a02e4-2901-4992-aea5-a6d200b696d4)
-   [3CX](#product_7ddca081-005f-4d77-9a8c-a6d200b28511)
-   [LiveAgent](#product_79dc58b6-851f-4ee1-9b1d-a6d200b4f35c)
-   [Dialpad](#product_0a089617-138f-447f-bf03-a6d200b38209)
-   [Zoom Workplace](#product_6155e349-8ede-47c1-87b3-a6d200b7a22f)

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by Dialpad

[4.2 (562)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/)

Dialpad Connect modernizes telephony technology, putting voice, messaging, meetings, and video on any device. [Learn more about Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/)

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by Zoom Video Communications

[4.6 (14520)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. [Learn more about Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

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by Ringover

[4.7 (855)](https://www.capterra.com/p/169627/RingOver/reviews/)

100% Cloud voice, video, chat, text and call using mobile and web apps. Unlimited calls, virtual landline & mobile numbers and more... [Learn more about Ringover](https://www.capterra.com/p/169627/RingOver/)

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by Ultatel

[4.7 (41)](https://www.capterra.com/p/215555/Clarity-Business-Phone-System/reviews/)

Unlimited Voice, SMS, Fax, Chat, Video. Fully Customizable and Scalable to fit your Needs. All with our Award-winning 24/7/365 support. [Learn more about Ultatel Cloud Business Phone System](https://www.capterra.com/p/215555/Clarity-Business-Phone-System/)

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by Phone.com

[3.6 (71)](https://www.capterra.com/p/147610/Phone-com/reviews/)

Phone.com delivers professional business calling, texting, and video—so you can stay connected anywhere, on any device. [Learn more about Phone.com](https://www.capterra.com/p/147610/Phone-com/)

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by Intulse

[4.4 (132)](https://www.capterra.com/p/161865/Intulse/reviews/)

SMBs w/ 10-100 users save money & time with the Intulse cloud VoIP services. BYOD or buy/rent phones. Softphone. 100% US support. [Learn more about Intulse](https://www.capterra.com/p/161865/Intulse/)

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## [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

by Microsoft

[4.5 (10931)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

Cloud-based application developed for business communications that helps manage chat, meet, file sharing, and more. [Learn more about Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

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## [Intermedia Unite](https://www.capterra.com/p/181373/Unite/)

by Intermedia

[4.7 (188)](https://www.capterra.com/p/181373/Unite/reviews/)

Intermedia Unite is an award-winning business cloud communications and collaboration platform, designed to keep employees connected. [Learn more about Intermedia Unite](https://www.capterra.com/p/181373/Unite/)

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## [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)

by RingCentral

[4.2 (1200)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

So much more than a business phone. Meet the phone system of the future. Set up in minutes and never drop a call again. [Learn more about RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)

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## [Avaya UCaaS](https://www.capterra.com/p/1174/CRM-Central/)

by Avaya

[4.4 (91)](https://www.capterra.com/p/1174/CRM-Central/reviews/)

Avaya UCaaS helps creates natural connections, whether human or digital, across all communication channels. [Learn more about Avaya UCaaS](https://www.capterra.com/p/1174/CRM-Central/)

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## [RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/)

by RingCentral

[4.2 (253)](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/)

RingCX is an AI-driven contact center solution with rich omnichannel support, including voice, video, SMS, email, chat, and 20+ digital [Learn more about RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/)

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## [Vonage Business Communications](https://www.capterra.com/p/159047/Vonage-Business/)

by Vonage

[4.0 (320)](https://www.capterra.com/p/159047/Vonage-Business/reviews/)

Affordable, Easy and Reliable Phone System - Mobile Integration, Web & Video Conferencing and 40+ business critial features. Learn More [Learn more about Vonage Business Communications](https://www.capterra.com/p/159047/Vonage-Business/)

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Software Found In

-   [Telephony Software](https://www.capterra.com/telephony-software/)
-   [Unified Communications Software](https://www.capterra.com/unified-communications-software/)
-   [Softphone Software](https://www.capterra.com/softphone-software/)
-   [VoIP Software](https://www.capterra.com/voip-software/)
-   [Call Recording Software](https://www.capterra.com/call-recording-software/)
-   [Auto Dialer Software](https://www.capterra.com/auto-dialer-software/)