# Virtual Desktops Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Virtual Desktops the right VDI solution for you? Explore 11 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/169031/Desktop-as-a-Service/reviews

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Virtual Desktops

4.4 (11)

[View alternatives](https://www.capterra.com/p/169031/Desktop-as-a-Service/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Virtual Desktops

Ease of use

4.3

Customer Service

4.6

## Showing most helpful reviews

Showing 1-11 of 11 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JD

Justin D.  
CTO  
Human Resources  
Used the software for: 1-2 years

### "DaaS"

March 15, 2019

5.0

Overall the experience is positive and it is a great solution for businesses looking to provide desktops to employees who do not need a lot of horse power.

Pros

It is easily extensible and there are no asset costs related to it. It is easy to spin up and spin down new machines. All of the CPU/Memory is dedicated and not shared.

Cons

It is difficult to configure individual machines easily for different needs. For example, increasing the memory on one machine requires numerous changes and must be done through Evolve IP

Review Source

MW

Meegan W.  
Educator  
Education Management  
Used the software for: I used a free trial

### "Great for Remote Access!"

October 4, 2024

4.0

My overall experience has been positive so far. We have only used the free trial version as of now but plan to get a full subscription. It's easy to use and does everything it's supposed to do. I have never had any problems remotely accessing my devices from home. It quickly connects and you're good to go.

Pros

Evolve IP (Virtual Desktop) is a great program that allows you or someone else to access your devices. I like that it's very quick and simple to share your screen or to give access to a co-worker. I am a teacher who uses their personal desktop computer in the classroom. I installed this software on my personal computer and my computer at home. I can easily access my computer at work from home with a simple click of a button. If my computer is acting up, I can easily give IT access to my computer so they can fix the problem. I no longer have to drive down to the Board of Education to have my device fixed. I can just send an email, and open the software, and our IT department can look into the problem remotely. The software interface is simple. It can easily be figured out within seconds. Doesn't take valuable time to learn how to use the software.

Cons

One of the cons I would like to mention is scammers. I have never had this problem but have heard stories about scammers gaining access to victims' computers using this software and others like it. If you are using remote access software like Evolve IP, never give anyone access that you do not personally trust.

Review Source

AD

Amy D.  
Call Center Manger  
Oil & Energy  
Used the software for: 2+ years

### "Not intuitive"

September 10, 2019

3.0

Pros

Ability to monitor call volume and get reports on demand is easy

Cons

recent software changes have made making changes to our account relatively impossible without calling tech support

Review Source

VR

Verified Reviewer  
Network Operations Specialist  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Daas is wonderful"

March 5, 2019

5.0

i like being able to access from phone, ipad, home pc, work pc, and pretty much anywhere im at. if an issues comes up i can always log in really quick to address it.

Pros

its in the cloud so desktop can be accessed anywhere.

Cons

the desktop can be accessed anywhere so i never have the im not by my computer excuse anymore

Review Source

EO

Ed O.  
Chief Operating Officer  
Market Research  
Used the software for: 2+ years

### "Daas"

March 15, 2019

5.0

DAAS provides a reliable and convenient desktop service

Pros

DaaS provides a Reliable and fully functional desktop solution that is easy to maintain

Cons

Nothing - We use it daily and are signed up for a multi year contract

Review Source

AG

Archit G.  
Solution Specialist  
Information Technology and Services  
Used the software for: 1-2 years

### "Virtual Desktop"

June 30, 2022

3.0

Pros

Data processing and availability made easy while staying compliant, customer service is good to resolve issues

Cons

It is buggy, I face lot of connectivity issues lately

Review Source

BF

Brian F.  
IT staff  
Information Technology and Services  
Used the software for: 1-2 years

### "Easy to support"

March 12, 2019

5.0

Daas has enabled the company to reduce their IT hardware overhead and continue with using only outside IT support as needed.

Pros

Less needs for local IT equipment, and you can access from anywhere. The cloud servers are backed up and there is less worry during power outages, storms, loss of internet, etc.

Cons

Supporting can be difficult if each user has their own custom desktop. Updating software means installs on each user profile which can be hard to manage.

Review Source

AA

Amy A.  
Graduate Research Assistant  
Research  
Used the software for: 2+ years

### "So helpful especially during COVID-19"

August 12, 2021

4.0

Pros

Enables us to log into work computers remotely, which is essential particularly during this pandemic

Cons

I think it could be more intuitive, user-friendly.

Review Source

AF

Alex F.  
IT Manager  
  
Used the software for:

### "An Interesting Product"

March 27, 2015

5.0

Forget VDI in a box, Evolve-IP virtual desktop is VDI in a box minus the box. Think of a subscription model for VDI that integrates with your AD environment seamlessly and you have Evolve-IP's virtual desktop solution.

Review Source

MN

Michael N.  
Desktop Support Engineer  
  
Used the software for:

### "Great Product"

March 25, 2015

5.0

Finally a subscription based VDI hosted in the cloud. What a great solution, our company is looking at utilizing this to reduce our ongoing workstation refresh costs.

Review Source

BS

Bhupendra S.  
  
  
Used the software for:

### "Great product"

November 8, 2016

4.0

This is perfect product for enterprises small as well as big to their needs for Virtual machines. It provides flexibility to upgrade easily.

Review Source

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