# Page 11 | Looker Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 11 - Is Looker the right Dashboard solution for you? Explore 282 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/169053/Looker/reviews

---

Looker

4.5 (282)

[View alternatives](https://www.capterra.com/p/169053/Looker/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 15th, 2026

# Page 11 - Reviews of Looker

## Showing most helpful reviews

Showing 251-275 of 282 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Shivakant D.  
Technical Consultant  
Computer Software  
Used the software for: Less than 6 months

### "A+ Service Management"

February 16, 2018

4.0

Pros

The most point is Deployment was quick and easy and even though it has a good collaboration and most important Support was very good.

Cons

while using this platform I didn't find any major concern but I do feel that the data retrieval is a bit slow sometimes.

Review Source

JB

Joshua B.  
Director of IT  
Education Management  
Used the software for: 6-12 months

### "Great Product and very reliable"

October 7, 2016

5.0

We use Looker for a lot of Data Analysis. It connects to all of our external perfectly. We have generated many reports using it. It also has solid SSO integration with Okta.

Review Source

DE

Dustin E.  
Software Engineer  
  
Used the software for: 6-12 months

### "Looker is an easy-to-implement business intelligence solution."

October 6, 2017

5.0

Pros

I love how easy it is for users to create beautiful reports and dashboards and how well laid out the development workflow is.

Review Source

CL

Christy L.  
Data analyst  
  
Used the software for: 6-12 months

### "There was a bit of a learning curve, but overall the product is really great for visualizing data "

October 6, 2017

4.0

Pros

Customer support is amazing! The love the live chat feature in Looker. Someone is always prepared to help and gets back to me if they can't. There was one time customer service emailed me with a very in depth analysis and guide to one of the variables that was populating twice.

Cons

The learning curve dissuades some people from becoming proficient in Looker. I think the in person guides help, but this problem would probably exist with similar platforms.

Review Source

JG

James G.  
Analyst  
  
Used the software for: Less than 6 months

### "Analyst"

October 6, 2017

5.0

Pros

No need to learn SQL first. It's the most annoying thing sometimes when you're trying to find a simple table but need to query.

Cons

Too much developer control. Everyone can implement change so it gets a little hectic but definitely useful too.

Review Source

VR

Verified Reviewer  
Marketing Representative  
Food & Beverages  
Used the software for: Less than 6 months

### "Looker - the perfect tool to explore and analyze data"

March 28, 2019

5.0

Pros

I work in an app that helps pizzerias drive more business. So everyday I make full analysis of how the revenue increases for the pizzerias and I LOVE IT!

Cons

Honestly nothing to dislike about it, the accuracy is unbelievable!

Review Source

KS

Kristen S.  
Business development manager  
Financial Services  
Used the software for: 6-12 months

### "Great product; #1 at implementing user feedback"

August 3, 2015

4.5

Pros

They take product feedback and implement it; the product has improved dramatically in a short period of time

Cons

Its hard to organize the data and keep a company of 60+ on the same page. For example, if I create a column for "total" it's hard to share with a new employee what that means and when they should use it without executing one on one training. Additionally, there are so many features it's hard to know the best circumstance for each.

Review Source

SJ

Shamita J.  
Program Manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "No training needed!"

August 28, 2016

5.0

Pros

As someone who does not know SQL, Looker allows me to visualize all the data coming from my paid marketing programs in the simplest way possible on a daily basis. I am able to draw conclusions, visualize trends, and create IFTT formulas and filters without a data analyst background.

Cons

When you can't visualize a query, it's difficult to tell what the selections are on the left hand side at a quick glance to uncheck a field.

Review Source

MW

Molly W.  
Technical Specialist  
Marketing and Advertising  
Used the software for: 6-12 months

### "Great for reporting on Google Ads to clients"

February 13, 2023

4.0

great for reporting after the initial setup and once you get your head around it.

Pros

Easy to use after the initial setup and can add multiple ways of representing data visually

Cons

Can be difficult to connect data sources. Can be slow and glitchy when updating/editing

Review Source

LC

Lucas C.  
  
  
Used the software for:

### "BI Built for Data Analysts and Non-Technical Users Alike"

March 14, 2017

5.0

Looker has been a game changer for our company, in terms of surfacing data insights and business intelligence throughout all of our functions (Product, Engineering, Ops, Teachers, etc). What really sets it apart from its competitors, however, is the duality of a powerful data modeling layer built for data analysts, and a simpler UI that is very easy for everyone else in our company to use without SQL knowledge. I find that too many products either attempt to do away with front-end SQL entirely (thus limiting the deeper functionality of Looker), or rely on SQL so heavily that most users in the company can't self service without the help of a data analyst. Looker manages to do both, in expert fashion!

Review Source

LB

Luna B.  
Growth Rep  
Food & Beverages  
Used the software for: 6-12 months

### "Efficient software for reports"

March 27, 2019

5.0

Pros

Accurate metrics, easy to use and highly helpful in handling various reports. Recommended!

Cons

At times it's tricky to pull certain reports.

Review Source

TT

Truc T.  
Data Specialist  
  
Used the software for: Less than 6 months

### "I really like what looker can do for reports and dashboards."

October 5, 2017

5.0

Pros

It really help business users to create visualizations without the needs to know SQL. There are a lot of table calculations available for data explorations.

Cons

It takes a while to learn how to develop the LookML. It gives more flexibility to developers, so many things required by business users need to be modified in the lookML

Review Source

BN

Brian N.  
  
  
Used the software for:

### "Excellent Support from the Looker Team"

March 14, 2017

5.0

Having worked with several traditional on-prem BI solutions in the past, I appreciate the ease of getting Looker running within our current environment. The customer support team is readily accessible when we have questions. New feature requests are quickly prioritized and we have seen a multitude of feature added that we've discovered as potential use cases within our company. The team is responsive and willing to discuss whatever we need to be successful in our BI environment, whether that is best practices around data architecture, specific implementation guidance within Looker, discussions of other technical products, or any other questions that might arise.

Review Source

AC

Ashante C.  
CEO, Social Media Manager  
  
Used the software for: Less than 6 months

### "Key Metric Reporting is cooler now"

June 19, 2018

4.0

Pros

I love this tool as I've used the Microsoft Power BI and SAP tools for years to run reporting and to show our KPIs for our local department and our region. With Looker, not only I or a few key managers, but all the team can run queries to visualize our key metrics and to see where we stand from week to week.

Cons

Not really any cons, but I would love for Looker to give us the ability to access real-time data and see a query automatically update within a given dashboard.

Review Source

MR

Michelle R.  
Product Manager  
Computer Software  
Used the software for: Less than 6 months

### "Easy to use"

December 10, 2020

5.0

Being able to self-serve analytics and visualizations and not have to wait on an analyst is very valuable

Pros

I love that you can query right in the Looker platform and quickly add visualizations for the results. Being able to tweak the query and drill down into filters and segments without leaving the platform is a valuable time saver.

Cons

I haven't found anything I don't like about the software yet, but I am a relatively new user to this product.

Review Source

DT

Dominic T.  
Data Analyst  
Real Estate  
Used the software for: Less than 6 months

### "Powerful Analytical Tool For Big Data"

April 17, 2019

5.0

Customer service is awesome as they are available any time and quick to respond to your questions on LookML and errors.

Pros

We use this tool to analyze Sengkang Central Residences market at https://sengkangcentralsresidences.com and combining with property market in Singapore. We were able to pull insightful data that helped our marketing and research.

Cons

Probably the cost as its not a cheap software compared to Tableau..

Review Source

MB

Marco B.  
Head of Advertising  
Marketing and Advertising  
Used the software for: 6-12 months

### "Very great tool, not for beginners or small projects"

September 6, 2022

4.0

Overall it's good, helps several team read data in a simple way.

Pros

Data visualization is amazing. Nothing to add. Dashboard are really easy to read.

Cons

It impose you to wast lot of time learning the platform

Review Source

SS

Susan S.  
Marketing Director  
  
Used the software for: 1-2 years

### "Looker is very easy for business users but could use some improvements in visualizations"

September 6, 2017

4.0

Looker is great but you need to have power users who are able to set everything up in the background.

Pros

Once set up, Looker makes it super simple for business users to manipulate and analyze data. It creates all the joins int he background and allows a drag and drop interface.

Cons

Visualizations are not very dynamic. It is difficult to change the order in which chart series appear, for example. It's also difficult to always get the chart to look exactly how you want it.

Review Source

SA

Schaeffers A.  
  
  
Used the software for:

### "Pulling data has never been easier"

December 15, 2016

5.0

This software is great for non-technical users who need real-time access to data that would otherwise require them to write SQL queries to pull. Their point and click interface doesn't require any coding to get the data necessary.

Review Source

CM

Carlos M.  
Data Scientist  
Philanthropy  
Used the software for: Less than 6 months

### "One of the best Data Analytics and Business Intelligence tools out there."

January 19, 2017

5.0

Looker has allowed us to integrate all of our different data sources and explore them with ease to find valuable insights that help the entire organization; it also allows us to seamlessly share and implement said results.

Review Source

Sayali N.  
BI developer  
Real Estate  
Used the software for: Less than 6 months

### "Reviewing Looker"

October 7, 2019

4.0

Pros

It has a modern web architecture. It has a simple yet powerful data language

Cons

Looker does not have its own analytics engine. It will generate an SQL based on the schema you specified

Review Source

CM

Christina M.  
Student  
  
Used the software for: Less than 6 months

### "LOOKERS "

November 8, 2016

5.0

Looker allows me to visualize data from my paid marketing programs. It is easy and simple to use both in nature and for use on a daily basis. It is easy to draw conclusions, visualize trends, and create formulas and filters without the needed background/degree as a data analyst (I do not have an SQL background).

Pros

Ease of use.

Cons

On the left-hand side, it can be difficult to see what the selections are at a quick glance in order to uncheck a field (when you cannot visualize a query)

Review Source

FH

Faisal H.  
Senior Associate  
Renewables & Environment  
Used the software for: Less than 6 months

### "Complete package "

July 31, 2019

5.0

Pros

Looker is an amazing software, in the hands of a well trained BI personell, it's functions are limitless. Relatively affordable too

Cons

Looker is a wonderful software, but you may need some training before you can use it.

Review Source

GG

Gautam G.  
  
  
Used the software for:

### "Valuable tool, excellent customer service"

March 15, 2017

5.0

We were looking for a simple to use, yet transparent analytics solution to use with our data warehouse. Looker fit the bill very well, but what really convinced us was the excellent service we received during the on ramp as well as the support we continue to receive today.

Review Source

MK

Matt K.  
Sr Business Intelligence Developer  
Computer Software  
Used the software for:

### "Looker Review"

March 14, 2017

5.0

Looker is an amazing reporting tool. I've used multiple tools in the past and Looker is the quickest to get up and going. The customer support is the best I have ever experienced.

Pros

Creating LookML

Cons

Some visualizations are difficult to create.

Review Source

Similar Products

Featured