Who Uses This Software?

TextRecruit helps emerging, mid-market, and enterprise companies recruit, source and engage talent faster.


Average Ratings

42 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • TextRecruit
  • www.textrecruit.com
  • Founded 2014
  • United States

About TextRecruit

TextRecruit is a candidate and employee engagement platform that uses text message, live chat, and artificial intelligence to help you hire better people, faster. It's the first and only platform to centralize all talent communication, allowing recruiters and HR to manage relationships with their talent throughout the entire employee lifecycle. Chipotle, UPS, Amazon, Hertz, HD Supply, and hundreds of other companies trust TextRecruit to reach and connect with the talent they need.


TextRecruit Features

  • Assessments
  • Background Screening
  • CRM
  • Interaction Tracking
  • Internal HR
  • Interview Management
  • Job Board Posting
  • Job Requisition
  • Onboarding
  • Recruiting Firms
  • Reference Checking
  • Resume Parsing
  • Self Service Portal

TextRecruit Reviews Recently Reviewed!


Capterra-loader

Great program for recruitment and HR functions & processes.

Mar 30, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease to capture contact information and schedule text or campaigns. The extension incorporates well while sourcing and managing the candidate experience through our employees first 90 days of employment.

Cons: Would love to be able to capture more info through the extension besides number, maybe name(first and last).

Overall: Able to increase my ability to reach out to candidates, maintain communication and reduce time-to-fill after incorporating this software into our recruitment strategy and process.

Vendor Response

by TextRecruit on April 10, 2018

Glad it's working well for you Jose! We'll pass on the feedback about the extension.

Has been a great tool for high volume recruiting!

Mar 30, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We love the extension and that we are able to use it on many different platforms. It has been a way for us to reach hundreds of candidates in a short amount of time with ease.

Cons: I wish that the reporting tool was better. I would love if it gave the options so I could specify exactly what I need and custom the amount of time I need it (not the prepopulated options).

I want there to be more options as an Admin. That I can share the campaigns with a specific user and templates with a specific user vs. the whole group.

Overall: A better way to communicate with the current job seekers and the opportunity to have better more friendly communication.

Vendor Response

by TextRecruit on April 10, 2018

Thanks for the review Whitney! Glad to hear the Chrome extension is working for you. We'll pass on the feedback about admin privileges.

Text Recruit has completely transformed our recruiting process.

Mar 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We use TextRecruit for everything from sourcing passive candidates, engaging our current candidates, and helping our new hires complete their paperwork. It has made our process a lot faster and easier.

Cons: I have not had any complaints using text recruit over the past year. Our candidates seem to really enjoy it as well.

Vendor Response

by TextRecruit on April 10, 2018

Thanks Samantha! We loved seeing your webinar with Tim Sackett!

A great tool, limited only by ATS integration

Mar 30, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Let's us reach candidates the way they want to be reached. Perfect for scheduling new hire orientation and other reminders that we send to candidates

Cons: Our ATS (UltiPro) doesn't fully integrate with the tool. We can export a spreadsheet and text candidates from WITHIN a requisition. However, there is no way to export a spreadsheet when you perform a search. This is entirely a UltiPro problem, but maybe TextRecruit could talk to them about that? They sure don't listen to me.

Vendor Response

by TextRecruit on April 10, 2018

Thanks for the review!

Functionally easy to use and and navigate.

Mar 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The TextRecruit platform provides an ease of use and navigation, which our internal and external team really appreciate.

Cons: the TextRecruit platform provides add ins through Chrome, however, the lack of full integration with our staffing software platform (Healthcare Source) limits its full potential.

Vendor Response

by TextRecruit on April 10, 2018

Glad it's working well for your internal and external team Jessie! We'll keep working on the extension.

Text Recruit has changed the way we do recruiting and really helped our candidate experience!

Apr 02, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. The end users on my team really enjoy the candidate engagement we get with this system.

Cons: Limited integrations with ATS. We would like the system to be able to move the information into our ATS and move the candidate information out of the ATS into Text Recruit.

Vendor Response

by TextRecruit on April 10, 2018

Thank you Tony! We are so glad we could help your candidate experience. We'll pass on your feedback about the ATS.

Capterra-loader

Have loved using this software. Has really made a difference on how I contact candidates.

Mar 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Really speeds up the recruiting process and makes it so much easier to send a quick text instead of a call and also not having to give out my personal number.

Cons: The android app needs some work. The push notifications still don't work but other than that no complaints.

Vendor Response

by TextRecruit on April 10, 2018

Glad it's speeding up your recruiting process Justin! We'll pass on your feedback about the android app to the product team.

Awesome text recruiting solution!

Mar 31, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I first heard about TextRecruit in a podcast. I thought it could be a great solution for scheduling challenges we have, but I've found it to be useful in so many other ways. Giving a quick update to a candidate. Quickly writing to see if they're free for a conversation. And the Chrome Extension making it easy to pick up phone numbers have all been great benefits. It's a seamless integration into the technology we're already using.

Cons: As TextRecruit is still relatively new, there are occasionally some bugs that pop up. But our account rep is quick to respond and help out with resolving those issues. One challenge is the character limitation but my understanding is that it's a function of SMS, and not anything with TextRecruit specifically.

Vendor Response

by TextRecruit on April 10, 2018

Thanks for the review!

has been a huge help

Mar 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: very easy to use, text recruit is always so willing to help, cost effective, up with technology etc.

Cons: i am not able to cant separate by state, since we do have over 7 locations, it just doesn't have other options unless we purchase another license.

Vendor Response

by TextRecruit on April 10, 2018

Glad we've been able to help Jasmin! We will look into the issue with multiple states.

TextRecruit has been a game-changer for my recruiting process!

Nov 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Pros: Instead of spending hours trying to get candidates on the phone or to respond to email, I now only spend minutes, because texts have a 100% open rate! The TextRecruit app makes my candidate connection portable. I have scheduled candidates for interviews while waiting for a car repair!

Vendor Response

by TextRecruit on December 05, 2017

We thank you for taking the time to submit a review, we're so glad you're enjoying our product!

We love Officevibe!

Mar 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It really helps engage employees that are using it! Every company should at least try it. We struggle with our teams because they are mobile but it would work very well in a professional environment.

Overall: We are able to engage our people and see how each market and dept is doing. We have been able to fix issues right away when an employee shares a concern.

Vendor Response

by TextRecruit on April 10, 2018

Thanks for the review!

It has been very beneficial in scheduling interviews swiftly.

Mar 30, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I love the ability to integrate with an ATS system, import candidates, and pre-schedule text messages.

Cons: The mapping, when importing. I liked it when previously I was able to import an Excel doc and the First/Last Names were separated for me. Now, I have to create a whole new column and list the Last Name.

Overall: Ability to schedule interviews conveniently

Vendor Response

by TextRecruit on April 10, 2018

Happy to hear that interview scheduling is going well for you Elaine!

Good idea, features, and cost effective. Processes, reporting, and extra features can be a struggle.

Apr 02, 2018
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Ability to have quick back-and-forth conversations with recruiters. Makes for a strong candidate experience when the candidates engage.

Cons: The reporting capabilities are not good. Also, we've had some "glitches" in the process, and it's been challenging to figure out where the misses are. Therefore, it's a heavy amount of trial and error.

Overall: Improved candidate experience, easy way for our team to connect with candidates that may not be active on email, ability to text silver medalist candidates, and alternate uses to text groups (like a group of interns).

Vendor Response

by TextRecruit on April 10, 2018

Thank you Rex! Glad TextRecruit is working for you! We'll pass on the feedback about the reporting issues to our product team.

Fantastic, the ease of the product and engaging with candidates immediately has saved us time.

Mar 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease, there is very little ramp-up time to learn how to use the product. Instead of continuing to cold call candidates who do not want to hear from us we are able to focus on those who are currently interested in hearing about our opportunities and get them moving along in the interview process. We love our TextRecruit!

Cons: It would be great with the integration of the ATS, if once the text message is sent that it would auto-populate in the Notes section of the candidate record.

Vendor Response

by TextRecruit on April 10, 2018

Thanks for the feedback Michelle! We'll pass on the auto-population feedback.

Great way to connect with hard-to-engage passive candidates

Apr 01, 2018
4/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: Able to craft a creative message that results in a higher response rate from those applicants who are passive and not necessarily looking for a job - which is often in today's employee-market. The best applicants aren't necessarily looking for a new job so these are the ones we want to speak with.

Cons: Not the software's fault but it's hard to get passive applicant's mobile numbers. Set up was a bit confusing and the cost of full integration with iCIMS has been prohibitive which make it more cumbersome to track which candidates have already been contacted - this a lot of record keeping. ICIMS charges for integration which seems costly.

Vendor Response

by TextRecruit on April 10, 2018

Glad to hear you're reaching passive candidates KC! We'll let the product team know about the record-keeping issues.

Quick set-up and easy to use

Mar 30, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: I can set up campaigns quickly and start using them right away Having the ability to use multiple campaigns to a big plus

Cons: I would like to look back at text I sent out immediately just to make sure I have sent it out. We work in a very fast paced environment and sometimes need to double check

Vendor Response

by TextRecruit on April 10, 2018

Thanks for the feedback Jeanette! We'll look into immediate confirmation of sent texts.

Integral in the recruitment process

Apr 09, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ability to import a list of candidates contacts, create mass text campaign, and customize text to address candidate's first name.

Cons: Import mapping, filtering contacts needs to be more elevated. Search options seem a little limited.

Overall: Contacting a multitude of candidates within minutes.

Easy to use. Great customer service and support

Mar 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use. Easy to implement. The platform is designed with the user in mind. UX is one of the best and TextRecruit is available immediately.

Cons: There is not any feature or function I could speak to that I do not like. UX is easy and our team of recruiters love using the platform.

Overall: two way communication with potential hires

Vendor Response

by TextRecruit on April 10, 2018

Thanks for the review!

Love it!

Mar 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of contacting multiple people fast, ease of importing candidates. Able to see how many we are contacting daily

Cons: Can't put in folder and not double text people who have scheduled interview. Time difference is a problem sometimes when we need assistance

Vendor Response

by TextRecruit on April 10, 2018

Happy to hear that you love it Trini! We'll pass your feedback on to the product team.

Text recruit has changed the spped we can connect with applicants.

Apr 03, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use, turnaround time is incredible. The very forsrt day of use, I sent 35 messages and had responses within 5 minutes. Before I could waste half a day playing phone tag with people. This has made the intial contact with applicants much more efficient.

Cons: I do not have any real "cons." Sometimes it seems the messages are put in a delayed hold instead of being sent immediately even though my settings are set to send immediately.

Overall: it has helped with the initial contact of applicants and has made scheduling pre-screen calls and or interviews much easier. No more phone tag!

Vendor Response

by TextRecruit on April 10, 2018

Thanks for the review Raeanne! Phone tag really is just the worst¿ We will pass on the feedback about the delayed messages to the product team.

Friendly, enthusiastic team, and an innovative, easy-to-use, no-frills product.

Mar 30, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: It helps us paint ourselves as an innovative employer of choice, and provides a excellent, personal candidate experience. It has also helped us convert more prospects into candidates, and helps us ensure a higher show-rate for interviews.

Cons: It can be costly, and recruiter adoption can be tricky. But those two qualms are easily overcome by the many benefits this product can deliver to an organization looking to improve candidate experience, response rates, and take an innovative step forward in talent acquisition.

Vendor Response

by TextRecruit on April 10, 2018

Thanks for the feedback Brian! You guys really are the employer of choice!

Works as promised - but pricey

Aug 07, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: For the most part, implementation is pretty straight forward and the software is easy to navigate. The team dedicated to set up was very helpful.

Cons: There are limitations to the transparency on this software across the company and pricing is high if you want some of the automation after hours.

We're new with the product. Difficult to get started. Frustrating that it took so long to get Ari.

Mar 30, 2018
4/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Concept is great. Not sure what our results will be. Will have to wait until we've been using it for a while. Looking forward to seeing how it goes. Would be good if you sent this same survey out a year from now so we can reflect on how our experience has been.

Cons: Doesn't allow us to turn on & shut off the text bot. I really would like for my recruiters to be able to interact live wit the candidates.

Overall: Again, we're just learning. Excited to see how it goes.

Vendor Response

by TextRecruit on April 10, 2018

Sorry to hear about your frustrations Mary. We'll keep checking in to see if we can help with any issues you run into.

The has been a great solution to reach out to candidates in a more convenient way via text message.

Mar 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Love the capability to text candidates, which increases responsiveness and avoids the phone tag phenomenon. We're also excited bout the capability to upload phone numbers from our ATS to launch campaigns.

Cons: We had a few challenges with the automated recruiter, but the issues have been resolved. So far it seems most of our texts occur mid day, which has come as a surprise. This is not necessarily a con though.

Overall: Automation and increased responsiveness.

Vendor Response

by TextRecruit on April 10, 2018

Thanks for the review Mandi! Happy to hear your issues have been resolved.

Empereon loves Text Recruit, great customer service, excellent product!

Mar 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy navigation! Does not take a lot of time to learn and use. Retains all data needed to track transactions.

Cons: Honestly, do not have anything bad to say, at this point. Have been using it for a year and have had no issues.

Overall: Ability to reach large groups of potential and current candidates at all times.

Vendor Response

by TextRecruit on April 10, 2018

Thank you Sasha! TextRecruit loves Empereon too!

This tool allows us to connect with candidates they way they want.

Mar 30, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The plug-in tool makes it easy to catch up on conversations with candidates. It makes it easy to send links and information to our candidates and connect with them in their preferred manner. We get through to candidates more quickly.

Cons: Our ATS does not auto-format phone number entries, so we do find ourselves having to edit candidate profiles for TextRecruit to recognize the number.

Vendor Response

by TextRecruit on April 10, 2018

Thanks for the review Maureen! We'll pass on the auto-formatting feedback to the product team.

I have had a good experience so far. It has made contact with candidates much faster.

Mar 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It is user friendly and easy to navigate. The dashboard is easy to read which has been a good feature for us to gauge the effectiveness of the product.

Cons: There really hasn't been any cons with the software itself. The only thing I would change is the ability for candidates to call back the phone number on the text. It would be helpful if it was text only and couldn't receive call backs.

Vendor Response

by TextRecruit on April 10, 2018

Thanks for the review Marissa! Glad it's working well for you. We'll pass on the feedback about user ability to call.

Pleasant Experience

Mar 30, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very quick to learn and easy to use. Support staff responds quickly if/when needed. Metrics on the front page.

Cons: With the new platform, there is only the inbox section, and not as many filtering options for messages like before.

Vendor Response

by TextRecruit on April 10, 2018

Glad it's working well for you Erica! We'll let the product team know about your filtering issues.

Simplify your recruiting with a text.... Priceless

Apr 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The simplicity of the system, you just text and go...literally. You do not have to worry about playing phone tag with a candidate or hang ups. This is a way more convenient way to access applicants and passive candidates !

Cons: I do not like the new UI as much as the previous version it has a few features that are not as user friendly as the last version was.

Vendor Response

by TextRecruit on April 10, 2018

Glad it's working for you Katie! We will pass on the feedback about the UI to our product team.

Has been very good thus far, hoping for increase functionality with iCIMS that allow for variables

Mar 30, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ease of use is great. The functionality to highlight phone numbers in google makes it very easy when reviewing applications and reaching out via an ATS.

Cons: Certain experiences are not available in the google extension. There needs to be more flexibility when integrating with ATS to differentiate verbiage in the text related to the job and/or links.

Vendor Response

by TextRecruit on April 10, 2018

Thanks for the feedback Nick! We will relay the extension feedback to our product team.

We have been using TextRecruit for almost a year and we rely on it as a communication tool.

Apr 02, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is easy to use and you are not having to play phone tag with candidates.

We find our users are using this tool for all communications with candidates up until they become an employee. We evne use then with their approval.

Cons: We had to wait for full integration of this product and our ATS to get full use, but now we have it!

Just started using this service, so far so good!

Mar 30, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: how many people I can reach at once with the campaigns. much easier to communicate to multiple people at once.

Cons: takes a bit of effort to get set up. lots of manual labor loading our candidates from our ATS and tagging them

Overall: reaching large groups of people at once. managing my conversations in one area.

Vendor Response

by TextRecruit on April 10, 2018

Thanks for the review!

Great tool!

Mar 30, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use. I like the upload feature and the message scheduling ability. Ive even used it on my mobile and had success

Cons: I wish yall had some lists available to text for different categories in the industry. Maybe some saved databases based on use in the system

Vendor Response

by TextRecruit on April 10, 2018

Thank you for the feedback Candice! Glad to hear the product is working well for you.

Easy to use and very helpful

Mar 30, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ability to send mass texts without spamming my phone. It's easy to use and has helped with our marketing efforts A LOT. The customer service team is also pretty helpful.

Cons: The user design but they are updating that soon. Other than that I can't say bad things about this tool.

Overall: It has increased out event performance by 75%. We were just using email, but now the text recruit software supports our other event marketing efforts.

Vendor Response

by TextRecruit on April 10, 2018

Glad to hear about your increased event performance Ashley!

Eh.

Mar 30, 2018
2/5
Overall
2 / 5
Ease of Use
1 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money

Pros: I like being able to text candidates directly over the computer- saves my thumbs and keeps me from giving out my cell phone number to as many people.

Cons: Randomized phone number- candidates often call this number and then there is a lot of confusion after onboarding. Web platform leaves much to be desired... not as user friendly as I had expected. Pre-paid for a year and don't use the service at all any more.

Vendor Response

by TextRecruit on April 10, 2018

Sorry about the confusion your new hires are experiencing, Susanne. Can we schedule some time to review this issue? Schedule time with your Account Manager here: https://calendly.com/andrew-141

Good reception from client's internal partners

Mar 30, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: - Ease of use

- Recruiters like the interface

- Setup was fairly easy and quick

- Ability to customize responses

Cons: - Customer service lacking

- Clients frustrated with the amount of follow-up needed before we get a response

- Issue with provisioning Canadian short code - length of time not properly communicated

Vendor Response

by TextRecruit on April 10, 2018

Thanks for the feedback Selena!

I have been using TextRecruit since December, and it has been extremely helpful.

Apr 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: TextRecruit makes it very quick and easy to reach out to our consultants. The functionality is awesome, and our rep is always available to answer any questions I may have.

Cons: There is nothing I have disliked so far. I have not run into any issues whatsoever, so I'm very happy with it.

Vendor Response

by TextRecruit on April 10, 2018

Thanks for the review Chelsea! Glad to hear that TextRecruit is working well for you.

used to text candidates

Mar 30, 2018
5/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Being able to communicate with candidates easily is the reason we purchased the product. Still trying to get full value.

Cons: Getting my recruiters to use it more frequently is still a challenge. I would like to be able to monitor their use.

Vendor Response

by TextRecruit on April 10, 2018

Thanks for the review!

Its a good product and offers a great way to communicate with our candidates

Apr 09, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: The event notifications that are automatically sent to candidates. The notifications go out automatically when they are moved to a status or bin.

Cons: ARI is not set up to work like a tree. Questions sent after the initial contact are not based on the answers to prior questions.

Vendor Response

by TextRecruit on April 10, 2018

Thanks for the review!

TextRecruit Review

Apr 03, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Effective way to engage with candidates! The response rate from candidates...much better than reaching out to candidates by email or phone.

Vendor Response

by TextRecruit on April 10, 2018

Thanks Harry! We're glad to hear you're getting better response rates!

Jun 26, 2018
3/5
Overall

One of my favorite text and chat apps in business

Apr 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I can quickly contact members of the hiring panel and let them know when schedules have changed for interviewees.

Cons: As with all chatbots, you get what you put into it. If you don't think through how your messages come across, the messages may not be effective for your recruitment and retention strategies.