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Pros
The real true benefit of it is the amazing customer support, and the continual development of new features based on feedback from us, the users and customers.
Artwork Archive is a tremendous value for the money, and I am hugely grateful for the great team at Artwork Archive making this great product.
Their online tutorials are very helpful in explaining the softwares features. I also appreciate the fact they are continually improving the software by adding features like the private viewing room.
It is easy to use, clean and always getting better with improvements. Customer service is wonderful too.
Cons
The initial integration was clunky. Moving and editing multiple images within the same section can be difficult.
So far, I don't like the map. It needs to be able to zoom in.
My only real regret is that I didn't start using it the moment it was available on the market.
The extent of user customization is somewhat limited.
Showing Most Helpful
Showing 25 of 84 reviews
"Art Gallery Software that's perfect for small collections"
Overall: I have found them to be interested in what we are doing and willing to work with us to ensure that the software is matching our needs. We are a small gallery and so our needs parallel but they have been actively engaged.
Pros: This product was recommended to me by a colleague who also oversees a relatively small art collection. As soon as I contacted them they immediately responded with a helpful demonstration and answer to all my questions. The product is very intuitive, easy to navigate, and has a clean look. It also allows easy posting to social media. There is the additional advantage of reporting in various formats that allow for inventory analysis. A great product!
Cons: One minor issue is that there is not an easy way to distinguish historical artists from current contacts, as all are tracked in a "contacts" tab. Not a big deal, really, but you do need to ensure that you're completing the profile. It would also be nice if viewers who visit the public profile could see a biography of an artist that you may have entered in the contact profile.
Vendor Response
"If you could make one investment in your art career, Artwork Archive would be it!"
Overall: We wouldn't be able to run a successful art collection the size of ours without the software and support that Artwork Archive has provided over the last few years. Their team is exceptional and they genuinely care about their users both great and small.
Pros: Keeping track of your art business, inventory and collection is complex and time-consuming. Artwork Archive takes the pain out of art business management and makes your non-art business interactions look like a million dollars. It's simple and easy to use and will grow with your career. Customer support is second to none. The founders often reach out and have conversations with their users.
Cons: Customizable fields and definitions. Better integration with personal websites not using embed codes. A plan and functionality for estate collection managment.
Vendor Response
"The Art of Archiving"
Overall: I do understand the presentation and workflow of the Artwork Archive. However, I discontinued my use with the product as it seemed unnecessary. However, I do have a belief that they can change their options in the future.
Pros: This product review actually resonates perfectly as part of my career involves organizing visual archives. I decided to give this product a chance to shine as I was curious about what it would present. I do enjoy the clean, minimalistic appearance it prides itself in. In addition, I find myself inspired by its ease of guidance with a tutorial-listic approach to instructing its users.
Cons: I feel that, because this software gives off the impression of a community-based site, I do wish it would carry an option for users to showcase their work at a more open portal in a free plan (where they can share their work, without having to pay a large sum just to do so). It would be fair enough to provide a free plan to show your work, with limited options.
Vendor Response
"Great way to Document and Organize My Art"
Overall: Excellent. Allows me to categorize and display all my artwork to show other collectors and galleries.
Pros: Nice layout of artwork with ability to input pertinent info and photos
Cons: Nothing; Everything is very intuitive and easy to use.
Vendor Response
"Highly Recommend Artwork Archive"
Overall: [sensitive content hidden] and his team at Artwork Archive helped us transition our extensive artwork inventory database from our previous DAM software. They guided us through every step and provided reactive customer service all along the way. Two years later, we continue to appreciate Artwork Archive, enjoying its streamlined ease and user-friendly, intuitive dashboard.
Pros: The customer service and the stream lined user interface.
Cons: We would have liked a field for the old invientory numbers but [sensitive content hidden] helped us through by designating an unused field for it.
Vendor Response
"I love Artwork Archive!"
Pros: It has so many features that make maintaining inventory and creating /selecting work for events and shows so much easier. It is a great tool for managing inventory locations and sales!
Cons: Having already had a large inventory and needing to enter data initially was a huge project. I'm really glad I did it though. It is so worth it. I just made it a part of my routine to enter a few each day or so. While existing files can be entered as a batch it all depends on your existing (antiquated software, in my case) as to just how much that will work for you.
Vendor Response
"So Happy We Made The Change"
Overall: This software is extremely user friendly and has so many usable features that have already increased the visibility of our permanent and rotating exhibits. Artist profitability has increased dramatically since we implemented this system. And sharing information is so much easier than our old system. The cost is extremely affordable in comparison to other systems out there. Another feature that helped us make our decision was the number of active users you can have on the account and customizable restrictions. Even though the thought of migrating over 4,000 records and associated images was daunting, the customer service team was right there to help every step of the way. All in all we are extremely satisfied.
Pros: User friendly, ease of use, multiple users with restrictions capability, public portal to share collections, customer service, attractive interface, openness of Artwork Archive to suggest new features.
Cons: It is hard to say because I am still learning to use the system efficiently. Customizable drop down menus would be a nice feature.
Vendor Response
"BEST tool for Visual Artists"
Overall: I use Artwork Archive to inventory my artwork, create catalogs for galleries, make collections to get a better overview of my work, store images of my work for easy access on applications. I've also used it to create an inventory of family estate items to make the process of disbursement easy and without drama among family members. Priceless!
Pros: It's easy and fun to use and provides easy access to all info about my work making it easy to share.
Cons: I honestly can't think of any criticisms!
Vendor Response
"Memorabilia Manager"
Overall: The customer service was exceptional and remains exceptional. Quick responses and always happy to assist.
Pros: The genuine assistance throughout the transition process from our past system to Artwork Archive Inventory platform. Always available to assist with questions and navigation assistance! It's easy to navigate and provides outstanding options for managing inventory.
Cons: I would like to have more options for customizing fields-team is always providing assistance with recommendations to provide options available.
Vendor Response
"Excellent Customer Service!"
Overall: Excellent! The team is super responsive. Never waited more than a few hours for a returned email, and phone calls answered by a human after one ring, every time! This level of service is the reason I would recommend Artwork Archive without hesitation.
Pros: The database is flexible, intuitive and easy to navigate. There are also many different features beyond simple inventory management.
Cons: We could have used one or two more customizable fields, but we were able to figure out a work around within the existing database structure.
Vendor Response
"Excellent product with superior customer service"
Overall: We use Artwork Archive and find it an invaluable resource. I began working with the Van Every/Smith Galleries just over a year ago and Artwork Archive was already in place. It is cloud based which makes it easy for our numerous interns to use and update it. As well as for us, and any other college department, to pull up the collection of approximately 4,000 works at any time and from anywhere. Artwork Archive support staff is also terrific to work with, answering inquiries quickly and consistently adding to their page with support and how-to articles.
Pros: Ease of entering information and the visually pleasing public facing end
Cons: Looking forward to the more detailed location and location history options that are in the works
Vendor Response
"Artwork Archive is a great tool for Academic Museums"
Overall: Artwork Archive makes daily collections management tasks much easier and quicker than other programs I have used. The layout is very user-friendly, and the guest-view side of Artwork Archive looks amazing. As an academic museum, we have many undergraduate and graduate student workers come through, and this program is friendly enough that anyone can feel confident using it in no time.
Pros: This software is easy to learn and is a very user-friendly way to introduce collections management to student. I'm an undergraduate student, and this program is much easier to navigate than others my museum has used in the past. There are so many great features, and the Artwork Archive team is highly receptive to feedback to improve their product. I'm proud to be able to list my knowledge of Artwork Archive on my CV.
Cons: There are some categories that I wish could be added when labeling/categorizing your artwork. It is best set up for galleries or private artists at the moment, but they are expanding features to better serve museums all the time.
Vendor Response
"Excellent collection management tool for artists and non profits "
Overall: As an independent artist, I use Artwork Archive to record my work, present it for potential sale and exhibition, as well as track individual pieces as they go out for shows. Additionally I have used it to document a small non-profit’s collection that includes a diversity of work including print runs. In both capacities, Artwork Archive created a one stop place to document the collections, eliminating old spreadsheets that never got updated. Highly recommend. Affordable for working artists as well as nonprofits.
Pros: Ease of use, clean, minimalist presentation, openness to feedback from users, ever improving tools and resources.
Cons: I don’t have any complaints at all, but could see room for additional forms/reports from the data.
Vendor Response
"I'm a big fan!"
Pros: Artwork Archive was recommended by an art marketing guru during an on-line class and I'm forever grateful. Initially I liked it because it affirmed my sense of myself as a professional artist, helping me organize my inventory and showing me how far I'd come. But it didn't take long to see all the other benefits. It's easy to use. It's super easy to search. It's flexible. Customer service is quick to respond and helpful with your specific needs. When I've brought inventory sheets with me as I dropped art at a gallery, the gallerist wished every artist they worked with were as organized. When the invoice comes every year I'm happy to pay it - it always feels like a great bargain.
Cons: Along the way I've occasionally found certain things awkward (can't remember right now), but then I'd suggest a change to the Artwork Archive crew and they usually thought the suggestions was valid and actually remedied the problem! Your questions or issues don't drop into a void - real people respond quickly and helpfully.
Vendor Response
"Easy to Use and comprehensive in every way!"
Pros: I can easily find addresses, contact number and review what a client has previously purchased, including date, inventory number and price paid.
Cons: Sometimes the order it puts my artwork in does not make sense to me.
Vendor Response
"The best all around artwork management software!"
Overall: This software manages all my inventory and where its located. I run reports to keep myself on track. Its so simple and effective compared to the manual spreadsheet I used to try to keep up with.
Pros: The entire software package is easy to use, logical and thoughtfully inclusive with all the details I need.
Cons: I wish the location data entry could be inside the record details for the artwork so I don't have to go back and do it separately.
Vendor Response
"A Collector's Perspective of Artwork Archive"
Overall: Artwork Archive has allowed me to catalog my art collection with a minimum of data entry headaches. It is well designed, simple to use and gives me easy online access to my collection.
Pros: I spent several months looking for software to use in cataloging my art collection. Artwork Archive had the features I was looking for a price that I could afford. I like the ease of data entry, the ease of attaching images, and the varied types of reports that can be generated. Their online tutorials are very helpful in explaining the softwares features. I also appreciate the fact they are continually improving the software by adding features like the private viewing room.
Cons: A filter function when preparing reports that allows you to select by artist name would helpful.
Vendor Response
"Artwork Archive is a HUGE Asset as an artist/entrepreneur"
Overall: I have been using this software for at least 5 years and I continue to find great things about the system- including the blog with great helpful articles.
Pros: It is intuitive- with plenty of support and tutorials when needed.
Cons: I do not have any complaints or suggestions at this time.
Vendor Response
"curating my Automtovie collection"
Overall: excellent. Very positive
Pros: easy of use, over all simplicity, easy to learn the program
Cons: finding individual item quickly can be difficult
Vendor Response
"Specialized Yet Fully Functional"
Overall: It gets better as I use it. The depth of functionality covers my art business needs.
Pros: Artwork Archive gives me the platform to present and manage my art in a professional manner with functional depth.
Cons: I would like to have the ability to integrate most pages from Artwork Archive into my website.
Vendor Response
"TILA Studios "
Overall: I have enjoyed using it and have recommended using it with our community.
Pros: I like most that I am able to empower the artists to submit their own work through the submission portal rather than migrating all of the information my self. It has decreased my workload and freed up time to speak with the artists more intimately
Cons: I think that the way the work is featured is tailored towards profiles that host one individual artists. As an organization it would be beneficial to be able to customize how the work is seen on the main profile without clicking over into the artist section.
Vendor Response
"Highly Recommend Artwork Archive"
Overall: I highly recommend this database and the company as a whole. Their customer service is impeccable!
Pros: I love how easy it is to add files on the fly! It’s cloud-based. So, I can access it on any of my devices. I use it in collaboration with the many stakeholders who work on the hospital’s art program with me. It’s also very easy to learn to use, as opposed to many of the databases I’ve been exposed to before.
Cons: I wish I could add more than ten photos, but there are plenty of workarounds that do allow me to store additional files elsewhere within the artwork’s profile page.
Vendor Response
"Indispensable"
Overall: Fantastic. My queries were answered quickly and I love the ongoing improvements
Pros: I recently discovered how to add it to my web page, which makes updating images on my web really easy. Also I have been using the private rooms for galleries and that has made my work look very professional
Cons: Handling of multiple numbers of works/editions, is a little clumsy
Vendor Response
"N/a"
Overall: I am waiting for my web designer to show me a draft of the embedded code into the new webpages. I feel once I have seen how your system looks in this embedded format I will have more feedback. Send this survey out next yeat!
Pros: The ease of being able to look up a piece in the collection on my phone, and the sublocations, so I have a more detailed sense of the art works location.
Cons: So far, I don't like the map. It needs to be able to zoom in. Also, I would like the labels to pull more information.
Vendor Response
"Awesome product!"
Overall: Great experience. Has changed how I work -- for the better!
Pros: I have found Artwork Archive easy to use. It's gotten me organized in no time. Made my life much easier while not being hard to get up to speed using it. There's still much more to utilize, so I look forward to becoming even better organized in the future.
Cons: So far I've not really found any issues or drawbacks.
Vendor Response