# Dealer Car Search Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Dealer Car Search Software - reviews, pricing plans, popular comparisons to other Auto Dealer products and more.

Source: https://www.capterra.com/p/169090/Dealer-Car-Search

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# 

 Dealer Car Search Software Review 2026: Features, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Dealer Car Search

## What is Dealer Car Search?

A comprehensive suite of products for car dealerships, from CRM system and website builder to inventory and reputation management.

## What is Dealer Car Search used for?

[Auto Dealer](https://www.capterra.com/auto-dealer-software/)[Lead Management](https://www.capterra.com/lead-management-software/)

Top alternative

Featured

Overall rating

Based on 25 user reviews

Reviews sentiment

Positive

56%

Neutral

20%

Negative

24%

### Starting price

Free trial available

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Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Dealer Car Search?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.dealercarsearch.com&name=Dealer Car Search)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Dealer Car Search

3.4 (25)

VS.

[4.9 (1,483)](https://www.capterra.com/p/71935/DealerCenter/reviews/)

Starting Price

Contact vendor

Starting Price

$99

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.8 (25)

Ease Of Use

4.8 (2,363)

Value For Money

3.2 (23)

Value For Money

4.8 (2,206)

Customer Service

3.7 (23)

Customer Service

4.9 (2,185)

## Dealer Car Search alternatives

[Carsforsale.com](https://www.capterra.com/p/178449/CarsForSale/)

[4.6 (2,363)](https://www.capterra.com/p/178449/CarsForSale/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[AutoManager](https://www.capterra.com/p/10010509/DeskManager/)

[4.9 (239)](https://www.capterra.com/p/10010509/DeskManager/reviews/)

Starting price

$50.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Marketing 360](https://www.capterra.com/p/148516/Marketing-360/)

[4.5 (1,140)](https://www.capterra.com/p/148516/Marketing-360/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Frazer](https://www.capterra.com/p/34553/Frazer-Auto-Dealer-Software/)

[4.7 (150)](https://www.capterra.com/p/34553/Frazer-Auto-Dealer-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/169090/Dealer-Car-Search/alternatives/)

## FAQs about Dealer Car Search

Overview

### Which roles and teams benefit most from Dealer Car Search?

Dealer Car Search is most used by dealership owners, general managers, and sales leaders who need visibility into inventory, pricing, and sales performance. Sales and finance teams use it to manage leads and vehicle listings, while office administrators and marketing staff support merchandising, website updates, and daily dealership operations.

Answer based on 24 reviews

Features and Usability

### What are the key features of Dealer Car Search?

Dealer Car Search offers CRM and website management for automotive dealerships, plus lead capture, lead management, and lead distribution tools. It also includes inventory management, contact database and customer database features, interaction tracking, document management, alerts and notifications, lead segmentation, and website integration.

Talk to an expert

### More questions?

Ask our experts

Integrations

### Which third-party tools and platforms does Dealer Car Search integrate with?

Dealer Car Search integrates with AutoRaptor CRM.

Answer based on 4 reviews

Getting Started and Support

### What training and onboarding options does Dealer Car Search offer?

Dealer Car Search provides live online sessions, webinars, and documentation to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material for self-paced learning and feature review.

Answer based on 1 reviews

Getting Started and Support

### What customer support options does Dealer Car Search offer?

Dealer Car Search provides email/help desk and phone support. Reviewers describe support as mixed: some say staff are helpful and walk users through unclear tasks, while others report slow resolution, gaps in knowledge, and frustrating interactions when problems or glitches need attention.

Answer based on 6 reviews

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

For Automotive Dealerships

2.8 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

For automotive/car dealerships

Website Integration

3.0 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Seamlessly integrates with 3rd party websites

Inventory Management

2.5 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

Alerts/Notifications

3.7 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Contact Database

2.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Document Management

2.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Dealer Car Search 15 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

For auto dealerships that operate using the "Buy Here, Pay Here" method

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Store, manage, and track all electronic documents in a centralized location

For automotive/car dealerships

Track interaction history by documenting conversations for contacts

Track and manage inventory levels to maintain proper supply

Automatically identify and save contact information of potential customers

Route and distribute your leads to third party buyers

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Divide leads into buckets based on predefined criteria and routing rules

Seamlessly integrates with 3rd party websites

Built-in website builder or integration with third-party site

Get Advice

We can help you find the software with the features you need.

Features

3.4 (25)

3.4

Based on 25 reviews

## Pricing

Value for money

3.2 (23)

### Starting price

Free trial available

Value for money

3.2 (23)

3.2

Based on 23 reviews

## Integrations

[

AutoRaptor CRM](https://www.capterra.com/p/118844/AutoRaptor-CRM/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.7 (23)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.7 (23)

3.7

Based on 23 reviews

## User reviews

Overall rating

3.4

Based on 25 reviews

Filter by rating

5(8)

4(6)

3(5)

2(1)

1(5)

Mentioned topic

Sorted by most recent

CH

Colleen H.

Owner

Automotive

### "Necessary Evil"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

June 9, 2026

I use it because it has a few extra features that my old company didn't have, but they also seem ages behind on certain facets of the interface.

Pros

I like the website quality and the app is pretty user friendly. It's pretty simple to list vehicles and the price is comparable to alternative options.

Cons

I don't like that you have to pay additional money for the paperwork and how the paperwork portal works, is a headache...

Switched from

[Carsforsale.com](https://www.capterra.com/p/178449/CarsForSale/)

I felt a lot of pressure because other local dealers were switching.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SF

Sarah F.

Car Salesperson

Automotive

### "GREAT SOFTWARE!!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 1, 2025

My overall experience with DCS has been great. I have not run into any problems with this software, very easy to use.

Pros

I love how it keeps our website up to date and how well it integrates with some of our other software.

Cons

I wish that we didnt have to manually switch the vehicles from lot to lot.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TO

Tasney O.

owner

Automotive

### "You do not have the time, energy or money to waste on this CRM/website"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

December 4, 2023

There isn't a perfect system but this was a terrible choice. I ended up switching back to dealer center and am still paying dealer car seach until my contract is up in March. I had no other option as it was costing my money not having my cars post. I think they need a few more years to work out all the kinks before offering this as a CRM as well. An example... You can't send/ receive pictures from customers in the CRM.

Pros

I was referred to them by Frazer and I didn't find and I didn't find any bad reviews. The problem is it has a strange back end that kept blocking stock numbers so I could never be sure my cars were being posted. If I sell them they do not always come down either. I switched to dealer center and still have the same problem.

Cons

They required a contract which I thought was strange but I really didn't think I would switch my CRM and Website with in a year so I signed up. I have had nothing but problems since. The inventory management is terrible it will not seamlessly integrate with Frazer or dealer center. I have about 98 cars in inventory and I never know what is posted and not. The customer service is terrible. You spend hours on the phone and it is always the other systems fault but they manage to "fix" it.

Switched from

[DealerCenter](https://www.capterra.com/p/71935/DealerCenter/)

Wanted to switch back to Frazer for simplicity but ended up back at dealer center

Reasons for choosing Dealer Car Search

Great sales pitch when I called in. Told me I would get more leads and had a superior CRM

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DM

David M.

Owner

Automotive

### "Terrible program"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

May 8, 2023

Terrible. Won't ever go back. Tech support tried hard to make things work to no avail. Talking to customer service or sales is a joke. They are never wrong and you are the idiot.

Pros

Lots of options, if you want to pay for them all.

Cons

Difficult to use. Does not integrate well with other programs.

Reasons for choosing Dealer Car Search

Was promised the world for $100 by the sales guys. What a joke.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JJ

Jessica J.

owner

Automotive

### "A average software for dealerships"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

January 13, 2022

Pros

Great way to keep track of inventory, ease of use. but not a huge fan of the customer service that was offered. i did find a few glitches.

Cons

the cost compared to other companies and the features that they offer, constant calls which was unnecessary

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MV

Marjorie V.

Office Manager

Veterinary

### "Dealer Car Search Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

July 28, 2021

Pros

The variety and amount of information that was available

Cons

Sometimes it took some looking to find what I was looking for

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Jeffrey B.

Regional Sales Manager

Automotive

### "Just switched over"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

2.0

2.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

February 12, 2021

When we switched to dealercarsearch the setup process was very easy. They provided training and even said they have someone to train new employees 24/7.

Pros

I really like the built-in CRM along with the round robbin feature that carsforsale does not offer!

Cons

I don't like the fact that I feel like a lot of the features are up-sales I wasn't made aware of. When I asked about the product to my sales rep I was hit with a 200% increase in price per month.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PG

Pouya G.

Owner

Automotive

### "Bad company to work with"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

January 14, 2021

Too expensive

Pros

I didn’t like anything they had to offer

Cons

Worse platform Text feature is not to generate leads

Switched from

[Carsforsale.com](https://www.capterra.com/p/178449/CarsForSale/)

Much better company.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LF

Lucas F.

VP

Automotive

### "10 Years ago Customer service was terrible"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

December 10, 2020

10 years ago the customer service was terrible and we get a call a couple times a year, to sign up with them again. Not interested, have a new Company that we Love! \*Carsforsale\*

Pros

Not in Use. No Longer using this software.

Cons

Limited, Not enough features for our company.

Alternatives considered

[Carsforsale.com](https://www.capterra.com/p/178449/CarsForSale/)

Reasons for choosing Dealer Car Search

We didn't know about others until we had bad experience with this company.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MM

MICHAEL M.

manager

Automotive

### "Entry level website"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 24, 2020

They provided a great service for us, but the times have changed and we needed a higher quality website, photos, contact options etc...

Pros

This company offered a great value for the price. The website was decent and it pulled directly from my DMS. The price point at the time could not be beat.

Cons

The ability to display high quality images was not available.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/169090/Dealer-Car-Search/reviews/)

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Popular comparisons

[Carsforsale.com vs Dealer Car Search](https://www.capterra.com/compare/169090-178449/Dealer-Car-Search-vs-CarsForSale)