# Dealer Car Search Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Dealer Car Search the right Auto Dealer solution for you? Explore 24 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/169090/Dealer-Car-Search/reviews --- Dealer Car Search 3.5 (24) [View alternatives](https://www.capterra.com/p/169090/Dealer-Car-Search/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Dealer Car Search Ease of use 3.8 Customer Service 3.7 ## Pros and Cons in Reviews DM David M OwnerAutomotive, 2 - 10 employeesUsed the software for: Less than 6 months. “Does not integrate well with other programs.“ May 8, 2023 JJ Jessica J ownerAutomotive, 2 - 10 employeesUsed the software for: I used a free trial. “the cost compared to other companies and the features that they offer, constant calls which was unnecessary“ January 13, 2022 LF Lucas F VPAutomotive, 2 - 10 employeesUsed the software for: Less than 6 months. “years ago the customer service was terrible and we get a call a couple times a year, to sign up with them again.“ December 10, 2020 SE Steven E ownerAutomotive, Self-employedUsed the software for: Less than 6 months. “Which is now even more difficult with no GD website because this company is trying to bully me. “ July 15, 2020 ## Showing most helpful reviews Showing 1-24 of 24 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Kevin G. Sales and Finance Manager Automotive Used the software for: 6-12 months ### "Great Value!" July 10, 2018 4.0 This software helped us save a substantial amount of money on our website and advertising cost. It also has a built in CRM which allowed us to combine two different software platforms into one, reducing cost even further. Pros DCS does 95% of what our old software did but costs much less. It's a tremendous value and the customer service is excellent. Cons Has a few quirks. Doesn't have quite as many features and not as much customization as some of the competition. Review Source SL Steven L. pres Automotive Used the software for: 6-12 months ### "Best Bang for your Buck" November 4, 2019 4.0 It seems to be the best bang for your buck. There are other products out there that do the same thing, but are not as widely used so the search results returned are not as apparent. Pros It is very user friendly. When posting new inventory, it walks you through the steps so that you do not forget anything. Uploading existing photos is easy. The app is very user friendly. Cons I tried to make a sold vehicle active again and the steps to do so were not clear to me. I had to call customer support and they walked me through the process. When I have to do it again, I will probably have to call again because it is not a clear process to me. The integrations are helpful, but they need a little work as to customizing what you want to see on FB or Craigslist. Reason for choosing Dealer Car Search ease of use, functionality, integration and record keeping. Switched from [Dealer Car Search](https://www.capterra.com/p/169090/Dealer-Car-Search/) Internet searches returned more of my vehicles than Dealer Car Search. Dealer Car Search was more affordable for us smaller dealerships, but because they are not as known as Cars For Sale, I lost interest in it. As far as the program itself, I liked it alot but I have to look at who gives me the best results. Review Source TO Tasney O. owner Automotive Used the software for: 6-12 months ### "You do not have the time, energy or money to waste on this CRM/website" December 4, 2023 1.0 There isn't a perfect system but this was a terrible choice. I ended up switching back to dealer center and am still paying dealer car seach until my contract is up in March. I had no other option as it was costing my money not having my cars post. I think they need a few more years to work out all the kinks before offering this as a CRM as well. An example... You can't send/ receive pictures from customers in the CRM. Pros I was referred to them by Frazer and I didn't find and I didn't find any bad reviews. The problem is it has a strange back end that kept blocking stock numbers so I could never be sure my cars were being posted. If I sell them they do not always come down either. I switched to dealer center and still have the same problem. Cons They required a contract which I thought was strange but I really didn't think I would switch my CRM and Website with in a year so I signed up. I have had nothing but problems since. The inventory management is terrible it will not seamlessly integrate with Frazer or dealer center. I have about 98 cars in inventory and I never know what is posted and not. The customer service is terrible. You spend hours on the phone and it is always the other systems fault but they manage to "fix" it. Reason for choosing Dealer Car Search Great sales pitch when I called in. Told me I would get more leads and had a superior CRM Switched from [DealerCenter](https://www.capterra.com/p/71935/DealerCenter/) Wanted to switch back to Frazer for simplicity but ended up back at dealer center Review Source SF Sarah F. Car Salesperson Automotive Used the software for: 6-12 months ### "GREAT SOFTWARE!!!" April 1, 2025 5.0 My overall experience with DCS has been great. I have not run into any problems with this software, very easy to use. Pros I love how it keeps our website up to date and how well it integrates with some of our other software. Cons I wish that we didnt have to manually switch the vehicles from lot to lot. Review Source VR Verified Reviewer Sales and Finance Manager Automotive Used the software for: 2+ years ### "Great Value" May 8, 2019 4.0 Pros The cost is much less than the competition but offers many of the same features. You have the ability to choose upgrades but only if you need/want them. East to use backend and great customer service. Cons Doesn't have as many features compared with more expensive options, but still not bad for the price. Customizing the website is limited because they are made from templates and not one-off. Review Source SE Steven E. owner Automotive Used the software for: Less than 6 months ### "What a shmuck" July 15, 2020 3.0 Anyways I'd rather pay what little money i have to a company that works with me and is not gonna take me to court for the full amount of the contract if i don't pay 600 today. Pandemic. I followed rules and shut down. no government help. I'm sure the lawyer you guys spend 5k on will beat me in court for the 2400 i owe you for a service you quit providing. WHAT A JOKE. If you would have kept providing the service you would have gotten paid what i owe and kept my business for years to come. I don't give money to people who kick me when I am down. Pros The software is not bad. I would not sign up for the reputation manager as it didn't really do what I wanted. Cons The constant harassing phone calls while my dealership was shut down for Corona. I am a small dealer and just getting started. Calling 2x a day for money I don't have is insane, especially when we are not operating. They gave 50 percent off the first month and i paid that. They shut my website down without saying anything to me. Then had some guy call me from his or maybe his mothers basement. He told me they told me about the website being shut down, no redord on my end and no way to know what email address it was sent to. sounds like a lie... NO they did not they called and asked for accounts payable. Well guess what. There is no accounts payable right now. lol. So i need to give them 600 dollars which this guy is bound and determined to collect. Sadly I've spent every dime i have on parts and cars to get my business back up and running. Which is now even more difficult with no GD website because this company is trying to bully me. Review Source CE Clifton E. Finance & Internet Sales Automotive Used the software for: 2+ years ### "We've been using this product now for about 7 years now & it's the brain child of all our inventory." December 5, 2017 5.0 I can upload all my inventory and it'll export it to all the authorized sites I have assigned with them. Pros We love this product, because once I upload the vin number of our inventory. Once it decodes the vin number, it'll upload the make, model, trim level and equipment. And once you upload the pictures of the vehicle, we your permission the system will export all your vehicles to your website and your other authorized advertisement sites. Cons Sometimes it decodes the vin number of a vehicle we input incorrectly. So, we have to make sure that we display it correctly, with the right vehicle model trim level. And I wish that when it decodes the vin number, I'd have to really make sure the correct equipment is checked off. Other than that, it's a very dependable system. Review Source DM David M. Owner Automotive Used the software for: Less than 6 months ### "Terrible program" May 8, 2023 1.0 Terrible. Won't ever go back. Tech support tried hard to make things work to no avail. Talking to customer service or sales is a joke. They are never wrong and you are the idiot. Pros Lots of options, if you want to pay for them all. Cons Difficult to use. Does not integrate well with other programs. Reason for choosing Dealer Car Search Was promised the world for $100 by the sales guys. What a joke. Review Source cP claude P. owner Automotive Used the software for: 2+ years ### "Great product but too pricey." August 4, 2020 5.0 When I asked if they could adjust their pricing a little, they tried to upsell me. Pros The product is high quality and easy to use. Cons When comparing the overall value of this product, it is too pricey. Switched from [Carsforsale.com](https://www.capterra.com/p/178449/CarsForSale/) at the time is was for faster upload. Review Source MM MICHAEL M. manager Automotive Used the software for: 2+ years ### "Entry level website" November 24, 2020 4.0 They provided a great service for us, but the times have changed and we needed a higher quality website, photos, contact options etc... Pros This company offered a great value for the price. The website was decent and it pulled directly from my DMS. The price point at the time could not be beat. Cons The ability to display high quality images was not available. Review Source PG Pouya G. Owner Automotive Used the software for: 2+ years ### "Bad company to work with" January 14, 2021 1.0 Too expensive Pros I didn’t like anything they had to offer Cons Worse platform Text feature is not to generate leads Switched from [Carsforsale.com](https://www.capterra.com/p/178449/CarsForSale/) Much better company. Review Source CS Curtis S. Network Administrator Used the software for: 1-2 years ### "Dealer Car Search Doesn't take Security Seriously" December 20, 2017 1.0 Pros The support is good and the product is decent. The websites are canned but effective. SEO is good and managing inventory is simple enough that we don't need web developers to do it which is a plus. Cons This company doesn't take security seriously. When we signed up the company collected credit card information using adobe sign. They then emailed the credit card number back in a confirmation email. It took me a long time to even convince them that this was a security issue and they finally told me they were going to take care of it. A year later when we had to update our credit card on file, I found out that nothing has changed. It's concerning that a web company lacks basic understanding of security in credit card number handling and processing. Review Source dS donna S. general manager Automotive Used the software for: 2+ years ### "Easy to Use Inventory managment " May 17, 2019 5.0 This product tracks our inventory in an effective and efficient manner. Easy to see our profits and losses. Easy to see what has photos on our website and what does not Pros Easy to upload photos and track inventory and profits Cons having to rearrange photos if not uploaded a certain way Review Source Jeffrey B. Regional Sales Manager Automotive Used the software for: Less than 6 months ### "Just switched over" February 12, 2021 3.0 When we switched to dealercarsearch the setup process was very easy. They provided training and even said they have someone to train new employees 24/7. Pros I really like the built-in CRM along with the round robbin feature that carsforsale does not offer! Cons I don't like the fact that I feel like a lot of the features are up-sales I wasn't made aware of. When I asked about the product to my sales rep I was hit with a 200% increase in price per month. Review Source BB Brooklyn B. Salesman/ internet marketing Automotive Used the software for: Less than 6 months ### "Love dealer car search " November 14, 2019 5.0 We absolutely love dealer car search at Brasfield Auto. It helps us with Marketing Because it takes time off out hands by posting vechiles to more than one seller site at a time . Not only that but it allows us to post to Facebook market place through our business site. We have even got more traffic in car sales! Just this week we have sold a total of about 4 cars! Pros Great marketing methods. Phenomenal Customer service that will help you with anything you need Cons can not view FB inventory through phone app. However, still worth the money! Reason for choosing Dealer Car Search Better Facebook marketing Review Source BG Belinda G. Grandma Apparel & Fashion Used the software for: Less than 6 months ### "Still a newby" November 26, 2019 4.0 It's been great so far but wish it was easier to relist a vehicle that was marked sold by accident. Pros Love that it is user friendly and walks you through the steps when entering a new vehicle. That's a plus with me since I tend to always forget something that I do daily. Cons Honestly I haven't had anything but if I had to say something then it would be customer support needs to be a little bit more knowledgeable in some areas Review Source DD Doug D. Webhost/Marketing Used the software for: 2+ years ### "Very intuitive full featured tool for the small dealer." March 7, 2018 5.0 Pros Manual adding vehicles to your inventory is a breeze with their app and you can picture vehicles with it also. The wholel interface is simple. Review Source JJ Jessica J. owner Automotive Used the software for: I used a free trial ### "A average software for dealerships" January 13, 2022 3.0 Pros Great way to keep track of inventory, ease of use. but not a huge fan of the customer service that was offered. i did find a few glitches. Cons the cost compared to other companies and the features that they offer, constant calls which was unnecessary Review Source BB Bras B. Owner Automotive Used the software for: 6-12 months ### "Dealer Car Search" November 12, 2019 3.0 Pros Nice looking website once it was finished and live. Cons Ok price value but any extra features or add on for software was very expensive. Base package didn’t offer much more than generic information uploaded. Review Source KB KARZAN B. sales manager Automotive Used the software for: Less than 6 months ### "professional website and better price " May 5, 2020 5.0 Pros it look more dynamic and propositional, easy to login and doing thing on it. Cons posting my cars to other social media it annoying. Review Source PE PABLO E. OWNER Automotive Used the software for: Less than 6 months ### "Very disorganize system " July 20, 2020 1.0 Pros Cheap (but you get what you pay for) Easy to use Cons Horrible design Bad customer service Techs are not prepared for common task Review Source LF Lucas F. VP Automotive Used the software for: Less than 6 months ### "10 Years ago Customer service was terrible" December 10, 2020 2.0 10 years ago the customer service was terrible and we get a call a couple times a year, to sign up with them again. Not interested, have a new Company that we Love! \*Carsforsale\* Pros Not in Use. No Longer using this software. Cons Limited, Not enough features for our company. Alternatives considered [Carsforsale.com](https://www.capterra.com/p/178449/CarsForSale/) Reason for choosing Dealer Car Search We didn't know about others until we had bad experience with this company. Review Source MV Marjorie V. Office Manager Veterinary Used the software for: Less than 6 months ### "Dealer Car Search Review" July 28, 2021 4.0 Pros The variety and amount of information that was available Cons Sometimes it took some looking to find what I was looking for Review Source AJ Amber J. Admin Assist Maritime Used the software for: I used a free trial ### "Car Finder" October 13, 2020 5.0 Ability to create the car i like and go test drive whatever i want. Pros Ability to look around and find the perfect car for your every day needs without spending a fortune Cons Finding multiple cars you like and having to go to different locations to test drive them out does suck Review Source Similar Products Featured ## Related categories [Auto Dealer](https://www.capterra.com/auto-dealer-software/)[Lead Management](https://www.capterra.com/lead-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.