# LEAP Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about LEAP Software - reviews, pricing plans, popular comparisons to other Customer Engagement products and more.

Source: https://www.capterra.com/p/169095/L-E-A-P/alternatives

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# 

 LEAP Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on August 24, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

LEAP

## What is LEAP?

LEAP (Location Enabled Advertising & Promotion Platform) enable companies to acquire proficiency for reaching their consumers directly. A marketing platform that empowers location-based advertising and promotions. Consumers feel motivated to directly get along with companies through offers, games, surveys, product details and have review about the product through proximity chat. This encourages consumers to participate and get benefited, ensuring a stronger customer connect with the companies.

## What is LEAP used for?

[Customer Engagement](https://www.capterra.com/customer-engagement-software/)

Top alternative

Featured

Overall rating

Based on 4 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for LEAP?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.gatewaytechnolabs.com&name=LEAP)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### LEAP

4.5 (4)

VS.

[4.7 (24,036)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting Price

Contact vendor

Starting Price

$8.75

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (4)

Ease Of Use

4.6 (4,057)

Value For Money

4.3 (3)

Value For Money

4.5 (2,859)

Customer Service

4.5 (4)

Customer Service

4.4 (2,791)

## LEAP alternatives

[4.7 (1,753)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (1,713)](https://www.capterra.com/p/62194/LiveChat/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.3 (6,964)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.4 (245)](https://www.capterra.com/p/145848/Ez-Texting/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Tracking

Track and document all activities across devices, networks, and other systems

Campaign Management

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Communication Management

Manage and track all internal and external communication conducted via calls, email, text, or chat

Customer Segmentation

Process of dividing customers into groups based on common characteristics

Gamification

Games or game-like elements to track progress and reward accomplishments

Monitoring

Observe and track the demand, usage, progress or quality of a system, product, or user

LEAP 7 features

Track and document all activities across devices, networks, and other systems

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Manage and track all internal and external communication conducted via calls, email, text, or chat

Process of dividing customers into groups based on common characteristics

Games or game-like elements to track progress and reward accomplishments

Observe and track the demand, usage, progress or quality of a system, product, or user

View and track pertinent metrics to find patterns and gain insights from data

Get Advice

We can help you find the software with the features you need.

Features

4.0 (4)

4.0

Based on 4 reviews

## Pricing

Value for money

4.3 (3)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.3 (3)

4.3

Based on 3 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (4)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (4)

4.5

Based on 4 reviews

## User reviews

Overall rating

4.5

Based on 4 reviews

Filter by rating

5(3)

4(0)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AC

Anthony C.

Partner

Law Practice

### "Leap Legal Software"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

September 16, 2021

Pros

We transitioned to Leap relatively smoothly and all staff have found it easy to use. I personally like the mobile app which allows access to file or client data while on the move.

Cons

I found the search function to be a little less than I would have expected it to be. It has improved with updates and presumably will do so further in due course. Also I was used to brief building function in our old software system which was not available to us initially. That has now been developed with an add-on brief builder application.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Maribeth J.

Office Manager

Law Practice

### "Makes my job easier everyday"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 22, 2021

LEAP is FANTASTIC. Personally it gave me a rich tool to learn legal terms and procedure (I had no prior admin experience in Law Firms). I have used every tool available to me - from one on one support, community forums and LEAP University. It allowed me to become a LEAP Rockstar for our office. This is an incredible tool to have. The secure but virtual availability is a game changer. It also allows our firm to communicate and assist each other in much more efficient and high quality.

Pros

LEAP has allowed me to simply our office processes. Their WebPortal has brought a new level of accuracy and timeliness to respond to inquiries and develop leads into clients. The available RapidPay feature has seen our receivables come in faster and the integration with LEAP eliminates the need to enter payments into the LEAP program manually. The included LawConnect is a fantastic way to reach out clients and keep accurate records of who has accessed them and alerts the appropriate staff person when items are shared back to the firm.

Cons

I am on the administrative side of the firm. Some of the templates for Accounting documents can be confusing - but the support from LEAP is fantastic and my issue is always reserved. Occasionally I wish there were some features that aren't yet available, but LEAP welcomes input from users and uses them when it makes developments to the program.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Brand Principal

### "LEAP is one of the best proximity-based digital advertising solutions"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 7, 2017

Pros

This is purely a plug-n-play solution for retailers, getting them one step closer to their digital dreams. Very less customization required as it contains the features made by studying best industry practices.

Cons

As of now, the software (platform) has covered most of our requirements. Eagerly waiting for future releases.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NS

Nigam S.

Sr.Manager

Marketing and Advertising

### "very much userfriendly"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 3, 2017

Pros

I am able to reach to my target audience it has also helped me to increase my overall revenue as well

Cons

not really much.. there are some more functionalities, which i was looking at but this can be done.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 7, 2017

Thanks Nigam for your quick review. We are constantly adding new features to the product to make it more user friendly.

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