--- title: "BlueSpice Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about BlueSpice Software - reviews, pricing plans, popular comparisons to other Help Desk products and more." source_url: "https://www.capterra.com/p/169097/BlueSpice-MediaWiki/" page_type: "product" language: "en" --- # BlueSpice Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) BlueSpice ## What is BlueSpice? BlueSpice complements your customer service with an enterprise-level wiki, providing a central hub for all relevant information related to your product. It brings together customers, technical teams, documentation teams, and partners in one unified platform, ensuring everyone has access to the most up-to-date knowledge. BlueSpice allows you to create a single point of information, where workflows, approval processes, and support for multilingual content are seamlessly integrated. This ensures that your helpdesk is not only efficient but also scalable, enabling smooth collaboration across departments and with external partners. With BlueSpice, you can easily share existing expertise, define clear responsibilities, standardize workflows, and keep your documentation current. The software is secure, compliant with applicable standards, and fully adheres to EU GDPR. Developed and hosted in Germany, BlueSpice is the ultimate tool for building a robust, enterprise-level helpdesk. ## What is BlueSpice used for? [Knowledge Management](https://www.capterra.com/knowledge-management-software/)[Knowledge Base](https://www.capterra.com/knowledge-base-software/)[Intranet](https://www.capterra.com/intranet-software/) Top alternative Featured Overall rating Based on 27 user reviews Reviews sentiment Positive 96% Neutral 4% Negative 0% Starting price €4.5 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for BlueSpice?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://hallowelt.com&name=BlueSpice) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### BlueSpice 4.3 (27) VS. [4.6 (5,307)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price €4.5 Per User, Per Month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (27) Ease Of Use 4.7 (3,685) Value For Money 4.2 (27) Value For Money 4.5 (2,278) Customer Service 4.7 (27) Customer Service 4.6 (2,172) ## BlueSpice alternatives Highest Rated [4.7 (24,180)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (292)](https://www.capterra.com/p/177031/Document360/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (790)](https://www.capterra.com/p/132997/Freshservice/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (3,470)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/169097/BlueSpice-MediaWiki/alternatives/) ## FAQs about BlueSpice Overview ### Which roles and teams benefit most from BlueSpice? BlueSpice is most used by IT administrators, IT project managers, and software leaders who need structured internal documentation, knowledge sharing, and controlled collaboration. Engineering, product, and R&D teams use it to capture technical processes and product knowledge, while executives and operations leaders rely on it to standardize information access and support organizational transparency. Answer based on 27 reviews Overview ### What company size and industries is BlueSpice built for? BlueSpice is used across all lines of business, with reviewer data showing its strongest fit among small businesses at 70% and Information Technology and Services at 15%. It also serves enterprises at 19% and midsize businesses at 11%, with notable use in logistics and supply chain and mechanical or industrial engineering, both 11%. Answer based on 27 reviews Talk to an expert ### More questions? Ask our experts Features and Usability ### What are the key features of BlueSpice? BlueSpice offers wiki and knowledge management features, plus document management, version control, and full text search. It also includes workflow management, approval process control, access controls and permissions, audit trail, task management, and reporting and statistics for handling content, review, and compliance-related processes. Pricing ### How much does it cost and what fees or limitations are included? BlueSpice starts with a free community edition and a free trial, then BlueSpice pro costs €4.5 per user per month. BlueSpice farm costs €8.5 per user per month. The free plan includes basic knowledge management features, while paid plans add collaborative editing, workflows, and multilingual or multi-wiki options. Integrations ### Which third-party tools and platforms does BlueSpice integrate with? BlueSpice integrates with over 20 third-party tools and platforms, including Google Calendar, Google Docs, Google Forms, Google Sheets, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, GitLab, Nextcloud, Okta, and Ping Identity. It also connects with ChatGPT, DeepL Pro, Lucidchart, Amazon Cognito, and Microsoft Entra Verified ID. Answer based on 3 reviews Getting Started and Support ### What training and onboarding options does BlueSpice offer? BlueSpice provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars offer scheduled presentations, documentation provides written reference material, and videos allow users to review training content on demand. Answer based on 1 reviews Getting Started and Support ### What customer support options does BlueSpice offer? BlueSpice provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Phone Support. Reviewers describe technical support as helpful, with useful tips and quick problem resolution. Users also say the wiki helps them reach important articles quickly for daily work. Answer based on 1 reviews ## Features AI summary Based on 5,070 Help Desk reviews Capterra reviewers highlight these as the features buyers value most when comparing Help Desk software: - **Ticket Management** (**54%** of reviewers rated this feature as critical) - **Real-Time Notifications** (**39%**) - **Service Level Agreement (SLA) Management** (**38%**) BlueSpice includes **Real-Time Notifications**, helping teams stay updated on activity as requests change. However, it does not offer **Ticket Management** or **Service Level Agreement (SLA) Management**. Instead, it provides **Access Controls/Permissions** (**37%**), which can help businesses manage who can view or update information across the system. Together, these capabilities are useful for keeping teams informed and maintaining oversight, while giving businesses better control over internal access and collaboration. Access Controls/Permissions 4.3 (14) 92.86% of 14 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Full Text Search 4.8 (12) 100.00% of 12 reviewers that rated this feature as important or highly important Search for specific words or phrases within a document or database Text Editing 4.3 (10) 100.00% of 10 reviewers that rated this feature as important or highly important Edit text as needed Content Management 4.2 (9) 88.89% of 9 reviewers that rated this feature as important or highly important Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Knowledge Base Management 4.8 (8) 100.00% of 8 reviewers that rated this feature as important or highly important Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Customizable Fields 4.4 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Customize data fields to support various needs and use cases BlueSpice 88 features ### All Features - @mentions: An @mention is a way to tag or notify a specific person about a message/post - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Active Directory Integration: Integrates with Active Directory - Activity Tracking: Track and document all activities across devices, networks, and other systems - Activity/News Feed: Continuous profile-based stream of news and activity - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Blogs: Allows users to publish blogs on social site - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Change Management: Track and monitor efficient handling of all changes/transitions - Change Tracking: Track changes in laws and regulations and compare previous legislation to current legislation - Checklists: An itemized to do list that can be edited as tasks are completed - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Communications Management: Record and track all relevant internal and external communications - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Configurable Workflow: Configure existing workflows to meet your organization's needs - Content Library: Centralized repository to store content and assets - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc. - Document Coding & Control: Management and control of the creation, approval, and distribution of documents and processes to ensure they meet industry regulations - Document Storage: Store and organize documents in a centralized system - Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file - Documentation Management: Manage product specific documents in a categorized order - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Drag & Drop Editor: Editing tool that allows users to drag and drop images, icons, widgets, or other components - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Employee Portal: Online portal where employees can access and track their own information - Employee Profiles: Centralized storage for employee data, records, and performance metrics - Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed - File Management: Create, save, and store files - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - For the IT sector: Specifically developed for the IT sector - Forms Management: Store, manage and track all forms in a centralized location - Full Text Search: Search for specific words or phrases within a document or database - Incident Management: Manage and track all disruptions and incidents - ISO Standards Management: Track and monitor processes/products to ensure they meet international standards developed by the ISO - Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events") - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Multi-Language: Manage and support multiple languages - Personalization: Adjust communications based on previous interactions or personal preferences - Policy Management: Create, manage, and track policies and procedures within an organization - Product Roadmapping: Identifying desired outcomes and important milestones and creating a plan on how to achieve them - Project Planning: Organize and schedule projects - Quality Control: Ensure that quality requirements and standards are met across production processes - Real Time Editing: Preview and make real-time changes in the web content - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Requirements Management: Enables creation, management, and tracking of product requirements & features during product production/development - Rich Text Editor: Input different types of content and edit text formats, fonts, font sizes, and colors - Risk Assessment: Initiate collection and analysis of known risks - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Security: Ensures that the application itself is protected and assures data interacting with third-party plugins or integrations do not allow for unapproved access or privilege escalation. - Security Management: Manage and control the security aspects of an organization's digital assets, resources, and operations - Single Sign On: Allow users to access multiple services after entering their login credentials once - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Templates: Sample files or documents that could be customized as needed or used as is - Testing/QA Management: Checking for errors to prevent quality issues and maintain the integrity of the product/service as per set standards - Text Editing: Edit text as needed - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Version Control: Track revisions and updates made to files and navigate between different versions - Web Notifications: Set-up notifications and alerts for web browsers and apps. - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools - Wiki: An informational database that allows users to add, delete, or revise content - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks - WYSIWYG Editor: What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface --- Get Advice We can help you find the software with the features you need. Features 4.4 (27) 4.4 Based on 27 reviews ## Pricing Value for money 4.2 (27) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/169097/BlueSpice-MediaWiki/pricing/) BlueSpice free €0.00 It includes: - Visual editor - Global search - Simple rights management - Export (PDF, Office, XML) BlueSpice pro €4.50 Per User,Per Month It includes: - Collaborative editing - Global search - AI Editing Assistant - Adaptable rights management - Templates with dynamic content - Tasks - @-Mentions - Workflows - Key-features for quality management - Forms - Semantic metadata - Book functionality - Export (PDF, Office, XML) BlueSpice farm €8.50 Per User,Per Month It includes: - Collaborative editing - Global search - AI Editing Assistant - Adaptable rights management - Templates with dynamic content - Tasks - @-Mentions - Workflows - Key-features for quality management - Forms - Semantic metadata - Book functionality - Inter wiki search - Create an manage Sub-Wikis - Automatic translations - Export (PDF, Office, XML) Value for money 4.2 (27) 4.2 Based on 27 reviews ## Integrations [ Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[ Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[ Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[ Lucidchart](https://www.capterra.com/p/146136/Lucidchart/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (27) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (27) 4.7 Based on 27 reviews ## User reviews Overall rating 4.3 Based on 27 reviews Filter by rating 5(9) 4(17) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent ZZ Ziliang Z. Prokurist Mechanical or Industrial Engineering ### "Gute Wissensplattform mit Potenzial bei KI-Integration" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 8, 2026 Meine allgemeine Erfahrung mit BlueSpice ist positiv, vor allem als Plattform für strukturiertes Wissensmanagement und interne Dokumentation. Pros BlueSpice eignet sich gut für den zentralen Wissens- und Informationsaustausch im Unternehmen. Inhalte können strukturiert abgelegt, kategorisiert und für verschiedene Mitarbeitergruppen zugänglich gemacht werden. Cons Die Integration von KI-Funktionen ist derzeit noch ausbaufähig. Gerade bei der automatischen Inhaltserstellung, semantischen Suche, Zusammenfassung und Pflege bestehender Seiten sehe ich noch großes Potenzial. Für moderne Wissensarbeit sollte BlueSpice stärker mit KI-gestützten Assistenten und Automatisierungen verbunden werden. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. FK Florian K. KIS Administrator Mental Health Care ### "Super standortübergreifende Dokumentation" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 19, 2026 Wir verwenden BlueSpice seit der Version 3. Eine Aktualisierung hat etliche sinnvolle Verbesserungen gebracht. Besonders die Berechtigungsvergabe hat viel vereinfacht. Sehr zu empfehlen für standortübergreifende Dokumentation/Organisation. Pros Super schnelle Erstellung von Anleitungen standortübergreifend möglich. Logische Gruppierung von Inhalten und Zuweisung an Teams sehr gut. Cons Einpflegen von Bildern teilweise etwas hakelig. Bilder-Defaults müssen immer wieder gesetzt werden. Tabellen etwas schwer zu füllen. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MB Martin B. IT-Projektmanager Logistics and Supply Chain ### "BlueSpice: Das Informationsmanagement mit KI" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 18, 2026 Wir setzen BlueSpice ein, um unsere Handbücher sowohl intern, wie auch extern zu veröffentlichen. Dafür ist BlueSpice hervorragend geeignet. Wir schauen uns gerade an, wie wir KI in BlueSpice nutzen können, um unseren Klienten die Informationen aus den Handbüchern noch mundgerechter servieren können. Pros Die Schnelligkeit mit der auf neue Technologien eingegangen wird, die halbstündigen Webinare und die Zuverlässigkeit des Supports. Cons Wie immer, der Preis ;-). Allerdings muss man sagen, dass sich das relativiert, wenn man sieht, was man alles an die Hand bekommt. Vieles, was sonst umständliche Programmierarbeit wäre entfällt. Alternatives considered [SmartProcess](https://www.capterra.com/p/119097/CWA-SmartProcess/) Reasons for choosing BlueSpice BlueSpice ist für den gelegentlichen Anwender sehr einfach zu bedienen Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AZ Adalbert Z. Software Architect Information Technology and Services ### "BlueSpice beste Alternative zu Cloud-Diensten" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 18, 2026 In Summe finde ich Bluespice gut und nutze es gerne. die Umsetzung von eigenen Formularen oder Funktionen ist soweit ok, wenn man weiß wie es geht :) Könnte aber an manchen Stellen einfacher sein, ist jedoch dem MediaWiki-Hintergrund geschuldet. Pros \* mittlerweile läuft es sehr stabil \* die Verfügbarkeit von Updates und Features ist gut \* vielseitige Möglichkeiten der Individualisierung \* HalloWelt versucht die Abhängigkeiten zu MediaWiki-Paketen zu ersetzen \* Support ist gut, die HW-Kollegen sind i.d.R. sehr kompetent und können umgehend Antworten und Lösungen zu Fragen und Problemen liefern. \* Auf Fehlermeldungen wird schnell reagiert und Lösungen stehen meistens auch recht schnell zur Verfügung. Bei schwerwiegenderen Problemen läuft es sehr gut, die Reaktionszeiten sind sehr gut. Cons \* manche Abhängigkeiten zu MediaWiki bringen Probleme mit sich, weil die Umsetzung in Bluespice zu Inkompatibilitäten führt (z.B. PageForms). Dieses Paket hat häufiger Fehler nach Updates, wobei es sich hierbei selten um echte Show-stopper handelt, i.d.R. funktioniert alles. Erfahrungsgemäß muss man es sich nach Updates genauer ansehen und testen, weil es hier bisher die meisten Fehler gab. \* teils immer noch etwas altbacken in der Bedienung, im Vergleich z.B. zu confluence oder Jira \* Alternatives considered [Jira](https://www.capterra.com/p/19319/JIRA/) [Confluence](https://www.capterra.com/p/136446/Confluence/) Reasons for choosing BlueSpice onprem-Betrieb (selbst gehostet) und Anpassbarkeit Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JO Jonathan O. Systemadministrator Health, Wellness and Fitness ### "Knowledge-Base im Klinikum" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 April 16, 2026 Insgesamt bin ich sehr zufrieden mit dem System, dem Support, den Möglichkeiten zur Erweiterung des Systems und der Integration in unsere Landschaft Pros Vernetztes Wissen, gute Möglichkeit zur strukturierten Ablage von Knowledge, große Flexibilität, gute Suche, KI-Chatbot Cons Der Editor ist etwas sperrig und nicht immer exakt wysiwyg, wodurch das Schreiben von Artikeln schon mal etwas umständlicher ist, als in einem Word-Dokument. Alternatives considered [orgavision](https://www.capterra.com/p/154680/orgavision/) Reasons for choosing BlueSpice größere Flexibilität und mehr Anpassungsmöglichkeiten Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. NN Nikola N. CEO Events Services ### "Business Wiki zum Wissensmanagement " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 15, 2026 BlueSpice bietet vielfältige Funktionen für agilen Wissensaustausch und Dokumentation und hat sich auch im Bereich Qualitätsmanagement bewährt. Pros Hervorragend ist die Datenschutzkonformität mit eigenem Hosting (On-Premise) oder auch Cloud-Hosting mit garantiertem Hosting/Provider in Deutschland. Cons Wir sehen es als Vorteil, dass der MediaWiki-Editor (wie bei Wikipedia) genutzt wird. Für User, die hiermit als aus redaktioneller Sicht erstmals in Berührung kommen, kann das evtl. zunächst ungewöhnlich sein. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CJ Christian J. Produktmanager Construction ### "Tolles Wiki, viele Funktionen und super Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 14, 2026 Sehr einfach zu bedienen Gut und durchdachtes System Updates mit vielen tollen Funktionen und Erweiterungen Pros Oberfläche verständlich und einfach zu benutzen Man kann gut zusammen arbeiten (Teamarbeit) Sehr übersichtlich Viele Funktionen Es macht das Arbeiten leichter Toller Support Cons Es kann am Anfang kompliziert sein Manche Funktionen sind schwer zu verstehen Man braucht manchmal Zeit zum Lernen Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DD Dietmar D. Leitung RnD Electrical/Electronic Manufacturing ### "Gute Plattform für strukturierte Informationsablage" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 14, 2026 empfehlenswert, braucht aber Überzeugungsarbeit im Unternehmen. updates erfordern oft manuelle Prüfung aller features, immer wieder tauchen Sachen auf, die nach einem update nicht mehr oder anders funktionieren. Pros generell der Wikipedia-Ansatz. Volltextsuche, layout-Möglichkeiten, workflow-Möglichkeiten, Nachvollziehbarkeit Cons Handhabung von Tabellen: immer wieder geht layout von Tabellen verloren, schnell werden überbreite Tabellen erzeugt, die aber nicht dargestellt werden können Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RD Ryan D. Chief Operating Officer Entertainment ### "Bluespice 5.1 installed with Docker" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 June 19, 2025 Once the system is running it's easy to maintain and intuitive for users to add and access content. Rock solid once it's running. Pros Ability to assign ownership of pages to users; attractive UI; relatively intuitive management extensions Cons The installation process with Docker is far worse than the original file-based installation system; Dockerizing it makes it harder to have multiple wikis on one server, and the install is opaque and didn't work requiring me to manually create the wiki root db user in the database Switched from [MediaWiki](https://www.capterra.com/p/205896/MediaWiki/) Wanted to assign ownership of pages to users Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CG Christian G. MAB Mechanical or Industrial Engineering ### "MAB-Bewertung" 4.0 Overall Rating 4.0 4.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 24, 2025 Mit Blue Spice zusammen ist ein wirklicher Mehrwert in der Firma, speziell für QM Pros Das man wikipedia als Basis verwenden kann. Cons Es läuft nicht auf Windows, sondern auf Linux Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/169097/BlueSpice-MediaWiki/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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