# CrankWheel Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is CrankWheel the right Presentation solution for you? Explore 82 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/169099/CrankWheel/reviews

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CrankWheel

4.9 (82)

[View alternatives](https://www.capterra.com/p/169099/CrankWheel/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of CrankWheel

Ease of use

4.9

Customer Service

4.9

## Pros and Cons in Reviews

JY

Jess Y

Field UnderwriterInsurance, Self-employedUsed the software for: Less than 6 months.

“It simplifies sharing information with people who are already familiar with smartphones but not so much with other technology.“

January 6, 2026

NG

Nicole G

Senior Field UnderwriterInsurance, Self-employedUsed the software for: Less than 6 months.

“Sometimes it would be challenging for users to get back to the same link if they have clicked off of the site.“

January 6, 2026

MS

Michael S

FOUNDER CEOOil & Energy, 11 - 50 employeesUsed the software for: More than 2 years.

“I have remained extremely pleased with the developments with the Crankwheel platform - think of the ability to seemlessly engage with your customers on your site immediately - but added to that you can also share camera and see your customer while working on your site with them.“

November 25, 2024

JY

Jess Y

Field UnderwriterInsurance, Self-employedUsed the software for: Less than 6 months.

“It disconnects whenever the client opens another screen on their phone.“

January 6, 2026

SH

Stephen H

OwnerInsurance, Self-employedUsed the software for: 1-2 years.

“You literally can present to anyone, anywhere, with your laptop and an internet connection.“

January 6, 2026

AM

Andrew M

AdvisorInsurance, 51 - 200 employeesUsed the software for: 6-12 months.

“Was using zoom and Skype and they don’t compare as they charge much more and are not convenient“

January 8, 2026

AC

Angie C

SalesmanInsurance, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“From when I first starting using CrankWheel, until now, I cant even begin to count how many more sales I have closed simply because of the screen sharing and ease of use for the client.“

May 28, 2025

MA

Marina A

UX UI DesignerDesign, Self-employedUsed the software for: 1-2 years.

“Since my computer runs an older browser, some features aren't supported.“

May 24, 2025

## Showing most helpful reviews

Showing 1-25 of 82 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Dayton O.  
Independent Career Agent  
Insurance  
Used the software for: 6-12 months

### "Crankwheel has helped me in sales so much!"

June 2, 2025

5.0

Overall I would highly recommend CrankWheel to anyone who is looking to enhance their business or sales! it has been a super useful tool for me and I look forward to it growing!

Pros

I love how the extension allows my clients to feel secure during the applications. It gives them security while also providing an easily accessible screen sharing tool.

Cons

At this time, I haven't experienced any negatives or drawbacks when it comes to using this software.

Review Source

AM

Andrew M.  
Advisor  
Insurance  
Used the software for: 6-12 months

### "Best tool for my business "

January 8, 2026

5.0

Fantastic. Increase in sales conversions speak for itself. It’s been a game changer. Ease of use being the biggest factor

Pros

Ease of use for me and clients with just a few clicks of a mouse. Makes day to day operations and sales meetings much easier

Cons

Didn’t find out about it sooner. Was using zoom and Skype and they don’t compare as they charge much more and are not convenient

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

People hated it especially the clients and no one likes downloading additional software

Review Source

IR

Ila R.  
Project Leader  
Information Technology and Services  
Used the software for: 6-12 months

### "Great! Till now not required support from your side"

November 9, 2016

4.0

I do most of meeting with screen sharing using this add-ons. So great. Also if you can add Voice feature so i can kick skype from my system. :)

Pros

With network low bandwidth I can share without any interruption.

Cons

If i want to share same chorme tab then its little hard then screen sharing.

Review Source

DB

Daun B.  
Agency Owner  
Insurance  
Used the software for: 6-12 months

### "Super smooth unlike the name"

January 7, 2026

5.0

Overall, very friendly. Getting set up on my devices straight forward. I can't count to the comments made by clients appreciate being able to look over shoulder (so to speak)

Pros

Crankwheel adds credibility to client services without needing to download another application or program. Great fot Mac users loke me

Cons

When the connection is made through a phone number and then the connection is lost, not inconvenient to the input over again. Having a way to press the button to the last number would be helpful.

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

still use Zoom but for those not tech savvy this is a game changer

Review Source

SV

Sebastian V.  
Insurance Broker  
Insurance  
Used the software for: Less than 6 months

### "CrankWheel is the best screensharing software I've used"

January 6, 2026

5.0

Incredible. The ease of use is what makes me continue to use it. I've used other software, but this is my favorite by far.

Pros

I enjoy how quick it is to get someone on a screenshare. I send my client a link, they click it, and they instantly join.

Cons

There aren't any negatives that come to mind when it comes to CrankWheel. I'm going to continue using it.

Switched from

[Zoho Meeting](https://www.capterra.com/p/202121/Zoho-Meeting/)

Zoho makes my clients register before joining. They also need to join from a computer. With CrankWheel, my clients can watch from their phone.

Review Source

MH

Mattie H.  
Sales Agent and Office Manager  
Insurance  
Used the software for: 1-2 years

### "Ultimate Sales Tool"

January 6, 2026

5.0

My overall experience with CrankWheel has been fantastic. The company is super helpful and wiling to do whatever they can to assist you!

Pros

CrankWheel is the ultimate sales tool. It is cost effective and easy to use for both the agent and consumer. There is practically no learning curve to it!

Cons

I have yet to find anything I really disliked about CrankWheel. It is so easy to integrate and opperate.

Alternatives considered

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Reason for choosing CrankWheel

Ease of integration on both ends was much easier.

Review Source

KG

Kerri G.  
Health Insurance Broker  
Insurance  
Used the software for: Less than 6 months

### "Simple, Professional, and Great for Closing Business"

September 24, 2025

5.0

I’ve been using CrankWheel for my insurance clients and it’s been a game-changer. It makes it easy to walk clients through quotes and coverage in real time without any downloads or hassle. Clients love how simple it is, and it’s helped me close more business. CrankWheel has made my meetings smoother, more professional, and most importantly, it’s helped me close deals I might have otherwise lost. Highly recommend it to anyone in sales.

Pros

I’ve been using CrankWheel for my insurance clients and it’s been a total game-changer. It’s so easy to share my screen instantly, even with clients who aren’t tech-savvy—no downloads or complicated steps. This makes it simple to walk people through quotes, coverage options, and applications in real time. My clients appreciate how clear and professional the process feels, and it has definitely helped me close more business. Highly recommend CrankWheel to anyone in insurance who wants to make their client meetings smoother and more efficient!

Cons

Occasional lag on slow connections, and mobile screens can feel a bit small, love the PC option for clients who want to use it, overall, it’s a fantastic tool.

Review Source

SH

Stephen H.  
Owner  
Insurance  
Used the software for: 1-2 years

### "CrankWheel, Best tool for presenting to anyone"

January 6, 2026

5.0

CrankWheel is the best tool that I use. You literally can present to anyone, anywhere, with your laptop and an internet connection. Makes it super convenient.

Pros

Easy to use and reliable. Performance is steady and enables quick presentations in just minutes. Easier than using Zoom when you need to be fast and efficient

Cons

Would like to see a mobile version at some point to be able to use it from a tablet or foldable phone.

Review Source

MA

Marina A.  
UX UI Designer  
Design  
Used the software for: 1-2 years

### "Feels Like a Teammate, Not Just a Tool"

May 24, 2025

5.0

Working with CrankWheel feels more like having a helpful assistant than just using a tool. I usually start by choosing which screen I want to share, then simply click from the side panel to begin recording. It’s incredibly intuitive. I can quickly send an email to a client or a teammate to share my screen in real-time, just like that! Once the recording is done, I can easily send out follow-up emails with the recording. It’s smooth, efficient, and takes the hassle out of screen sharing. Easy-peasy!

Pros

What I love most about CrankWheel is how effortless it is to use. I can share my screen in just a few clicks, no complicated steps or setup required. I use it to showcase my work process, conduct user interviews, and even present to potential clients. It’s simple, reliable, and gets the job done beautifully. So good! 😊

Cons

Since my computer runs an older browser, some features aren't supported. That said, I can still use CrankWheel without any major issues, so it's more of a minor inconvenience than a real complaint. 😉

Review Source

CQ

Crystal Q.  
Licensed  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Crank wheel - Current user & Subscriber"

May 27, 2025

5.0

Amazing, I will continue to use them in my business! I will always recommend crank wheel to my partners.

Pros

That I can send the meeting link via text or email! Gives me more variety for my age groups! this helps me have a smooth transition to screenshare.

Cons

Sometimes it tries to give me a tour before using it, as if it doesn't recognize me. so i have to skip tour to begin, and do it again on the call after as well.

Review Source

sC

scott C.  
Salesman  
Insurance  
Used the software for: 1-2 years

### "Scott Coder's review of CrankWheel"

May 27, 2025

5.0

My overall experience with CrankWheel is fantastic, makes my job as an insurance salesman over the phone so much easier!

Pros

How easily it is for my client to use it! The screen share aspect takes what is normally a challenging concept to describe, into a very easy and visual experience.

Cons

I really have nothing negative to say about it, it works very easily, my clients are always happy with the experience.

Review Source

MS

Michael S.  
FOUNDER CEO  
Oil & Energy  
Used the software for: 2+ years

### "The BEST Screen sharing software for customer service reps"

November 25, 2024

5.0

fully satisfied from the interin development stages all through the years until now.

Pros

I have remained extremely pleased with the developments with the Crankwheel platform - think of the ability to seemlessly engage with your customers on your site immediately - but added to that you can also share camera and see your customer while working on your site with them. This is a definite gamechanger - WHY - Because it happens all from a call and nothing for your customer to download

Cons

I have absolutely NO cons that i can think about CrankWheel - the reason is because it is a continued growing and evolving with the times - the only con might be there are none to find

Review Source

Response from CrankWheel

November 29, 2024

Thank you so much, Michael! I'm thrilled that we continue to provide value for you.

FM

Frank M.  
Health Advisor  
Insurance  
Used the software for: 6-12 months

### "Great Product and so user friendly "

March 8, 2023

5.0

I am solving the problem of being face to face with my clients and being able to sell products completely remote from my office living room and/or with an internet connection and CrankWheel is a integral part in that!

Pros

The pros of CrankWheel are the screen sharing. You can get a link to share you screen which I use for presentation to make remote sales in the insurance industry. I can send link via text so I can share my screen with someone on their phone. It is so easy to disconnect and connect again. You can also send people to a website and they can type in your code to make them feel more safe and secure. Just the flexibility of the product is second to none.

Cons

limited amount of times of use for free each month. at the end of the day, who wants to pay? But this product is worth every cent if you need to share you screen for presentations.

Review Source

Response from CrankWheel

March 10, 2023

Thanks for the review, Frank!

BB

Brian B.  
Math Teacher  
Education Management  
Used the software for: 6-12 months

### "CrankWheel for Teachers"

June 4, 2019

5.0

Awesome! I can't believe how amazing and responsive their customer service has been. They have truly gone above and beyond for any question I have asked them.

Pros

I can't imagine teaching without it because it helps me reference my smartboard at every group of students and it makes viewing the smartboard accessible for every single one of them. You have no idea how much that changed my classroom :)

Cons

The only thing that is a bit inconvenient is that the session timeout is the exact same as our passing period length so I was having to start a new session for each class (5 a day). However, keeping one of our Chormebooks logged in through the day solved that challenge.

Review Source

LS

Leslie S.  
Agent  
Insurance  
Used the software for: 6-12 months

### "Great Remote Sharing Product"

December 3, 2021

5.0

Pros

This is one of the easiest screenshare platforms I have ever used. I never have any technical issues with it. Easy browser extension add on makes it super easy to click and go.

Cons

I like everything on this screenshare. It is easy and functional.

Review Source

Response from CrankWheel

December 8, 2021

Thank you Leslie! We're seeing a lot of insurance agents get value out of CrankWheel. Glad to have you on board!

SV

Shankar V.  
Founder & CEO  
Information Technology and Services  
Used the software for: 1-2 years

### "Extremely impactful"

November 27, 2019

4.0

It is fantastic for any sales organization. Makes every call more purposeful if the transition to a demo is instantaneous. No need to follow up on another call.

Pros

Ease of participants attending the call. Having the other person just login to meeting.is/mycompanyname is just awesome. I get on a call with a prospect feeling reassured that crankwheel is there to support me if needed.

Cons

I felt it was demanding a lot of bandwidth at times.

Reason for choosing CrankWheel

Ease of use

Review Source

JS

Jonas S.  
ICT Operations Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Awesome product. Superb support."

November 8, 2018

5.0

Having meetings online with customers and prospects are way easier with CrankWheel than what we tried before.

Pros

Easy to use. Don't see how webmeetings and demos could been simpler. It's just what you need without any bloat.

Cons

I don't really have anything negative to say.

Review Source

TH

Todd H.  
CMO  
Retail  
Used the software for: 6-12 months

### ""Simply" Awesome!"

November 27, 2019

5.0

I have employees that work in 3 remote locations. We're able to handle most conversations through chat, but when we need to share a screen (about weekly) Crankwheel is the app we use. I have convinced a couple other managers in the company to use it for their teams as well. No not hesitate to try it out!

Pros

This extension is simple to install and use. It's not a resource hog (bloatware).

Cons

I don't have any complaints! It functions as expected and I haven't had any delays in service or unreliable performance. Install with confidence!

Review Source

JC

John C.  
SVP  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Great product. Great Service."

November 9, 2016

5.0

Much easier to use for both sides (presenter and viewer) than any other solution on the market. Lightning quick and lightweight unlike others. This is the most responsive and personal service I have experienced from any vendor in years - very accessible and responsive. This is a much better alternative to LiveLook screen sharing. If you are in an environment that requires quick on-the-fly screen sharing for demos etc. this is the best solution.

Pros

Quick, easy to install, easy to train. Wonderful service and responsiveness.

Cons

Needs a couple tweaks with reporting which I provided to them and they are working into future releases. Really nothing not to like.

Review Source

Response from CrankWheel

November 10, 2016

Thanks for the review!

JE

Jed E.  
MD  
Banking  
Used the software for: 6-12 months

### "More control "

November 26, 2019

5.0

Pros

This has all sorts of great features like screen record, Reduce what the viewer can see .,,instant access URL that stays the same and can be bookmarked by team for fast connection Access from any internet enabled device ......

Cons

It took so long to find such a reliable software

Reason for choosing CrankWheel

Easy to use and no downloads for other party to navigate

Review Source

PV

Paul V.  
Head of Sales  
Automotive  
Used the software for: 1-2 years

### "Very very easy to use. "

December 2, 2019

5.0

Pros

Crankwheel is so easy to use. I love it. It increases our sales significantly.

Cons

No comment, have used it for over a year now, but nothing negative to report.

Review Source

kW

kenneth W.  
The Health Insurance Savant  
Insurance  
Used the software for: Less than 6 months

### "Screen Sharing Gold"

November 26, 2019

4.0

I need to use a webinar environ to present insurance option. Crankwheel does a more than competent job and a price that cannot be beat.

Pros

Ease of use. No bugs. No cost. Newsletter tips.

Cons

Nada. It fits all my needs. Why write falsehoods?

Switched from

[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)

Cost

Review Source

SG

Szymon G.  
Head of Support  
  
Used the software for:

### "Great and easy software"

November 18, 2016

5.0

Thanks to Crankwheel we were able to speed up our customer service and sales. It's very easy and intuitive to use and doesn't require any installation - just a simple Chrome extension and it's only for the agent. When a customer, during a sales call, wants to see how our product looks we are able to quickly send them link and go on with the call. You should try it by yourself!

Review Source

Response from CrankWheel

November 18, 2016

Thanks for the review!

ES

Erla S.  
  
  
Used the software for:

### "Easiest way to screen share"

November 9, 2016

5.0

As CFO, I spend quite a bit of time on the phone talking to various suppliers and financial institutions. You often get to a point where showing your numbers and assumptions is so much easier than just talking about them, and that's where CrankWheel steps in. It's very convenient for me, and incredibly easy for the person I'm showing information to.

Review Source

MM

Már M.  
  
  
Used the software for:

### "Adds great value to service center advisory services and assitance"

October 1, 2016

5.0

We at islandsbanki recently introduced CrankWheel as part of our service center advisory services assistance. It has been very well received by our customers and our employees really like it due to the ease of use and the added value CrankWheel provides when assisting customers.

Review Source

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