FreshCheq

FreshCheq

4.5 / 5 49 reviews

Who Uses This Software?

FreshCheq is a viable solution for all restaurants, but has been most popular with franchises with 10-200 locations.


Average Ratings

49 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $349.00/year
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • FreshCheq
  • www.freshcheq.com
  • Founded 2016
  • United States

About FreshCheq

Automate day to day operations for restaurants and make life easier. Save time and money with food waste logs, food safety temperature logs, and checklists for restaurants and food trucks with a cloud-based application. Affordable enough for independent restaurants and robust enough for large franchises. Hold employees accountable, reduce costs, save time. FreshCheq does NOT require any expensive hardware. View reports from every location on one dashboard from any smart device or computer.


FreshCheq Features

  • Costing
  • For Cafeterias
  • For Healthcare Facilities
  • Free / Reduced Meals
  • Inventory Management
  • Menu Planning
  • Nutritional Analysis
  • Online Payments / Funding
  • Point of Sale (POS)
  • Purchasing
  • Recipe Management
  • Schools
  • Tray Tracking
  • CRM
  • Order Management
  • Product Lifecycle Management
  • Production Management
  • Quality Control
  • Recall Management
  • Recipe Management
  • Traceability
  • Traceback & Traceforward
  • Automatic Re-ordering
  • Commission Management
  • Construction Tracker
  • Franchise Intranet
  • Job Scheduling
  • Online Store
  • Website Manager
  • Food Costing
  • Inventory Management
  • Kitchen Management
  • Menu Management
  • Payroll Management
  • Point of Sale (POS)
  • Reservations Management
  • Sales Tracking
  • Table Management
  • Wait List Management
  • Waitstaff Management
  • Collaboration Tools
  • Create Subtasks
  • Gamification
  • Gantt/Timeline View
  • Mobile Access
  • Percent-Complete Tracking
  • Recurring Task Management
  • Reporting/Analytics
  • Time Tracking

FreshCheq Reviews Recently Reviewed!


Very Self explanatory, puts you in to a routine with daily checks rather quickly.

Mar 01, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This program is a great addition to our team. It saves greatly on amount of paperwork that we used on a daily basis. It gives you all your resources and tools right in the palm of your hand. Very quickly to catch on, and become a tool, part of daily routine.

Cons: The only thing I wish I had more control over, is access to tweak features, or make necessary changes according to my store.

Overall: it makes me accountable to my daily routine, and the necessary tools needed to run an efficient operation.

Vendor Response

by FreshCheq on March 05, 2018

Thank you for your review, Vanessa! Each store has the control to customize their logs and reports, unless otherwise stipulated by your store owner or the franchise. I recommend discussing your proposed log changes with your owner, who has permissions to make the changes.

So far we have had nothing but a great experience with Fresh Cheq. It is super easy to use.

Feb 22, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ease of use is probably the best quality. It is super simple to record the temperatures, and also to change the things being temped when you need to. For a restaurant like ours that changes the menu every few weeks, this is very hellpful.

Cons: Really the only thing I don't like is that once you type in a temperature there is not a way to go back and change a temperature once recorded. When you have a perfect streak going, it's really sad when you accidentally hit a number a get a failing score for a 14 degree temp, when you meant to type in 144!

Overall: It's a great way to record temperatures for safe food handling!!!

Vendor Response

by FreshCheq on February 26, 2018

Hi Tyler, thank you for your review. The platform does not allow temps to be changed so that there is a higher level of accountability. But, we don't want you to lose your streaks, so if you type in a temp in error, just reach out to me and I will correct it so that your streak stays intact!

Overall, using FreshCheq has been a positive experience and convenient addition to our business.

Feb 22, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Eliminates all paper records.
Sends text message reminders to users.
Easy to configure to fit your business.
Multiple reports to break down check/log usage.
Portable functionality when used on a tablet.
Has a log streak feature to compete with other businesses.
Customer support is fast and reliable.

Cons: No app as of yet, so you have to use the web page. This can be troublesome on a tablet.
Requires internet access.

Overall: It has eliminated all food safety log paperwork. Employees are now excited to use the tablet to do safety logs, rather than bummed about writing it down. Very convenient.

Vendor Response

by FreshCheq on February 26, 2018

Thank you for your feedback!

We love FeshCheq!

Feb 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money

Pros: FreshCheq is very easy to use and has been a huge help to get our temp logs more consistent. I love that it will send you a reminder text before you are about to miss a log. That helps ensure that they get done and are not forgotten about

Cons: If we close due to weather or a holiday, we have to manually turn every log off for the day and then go back and turn them on for the next week. Would be nice if there was an easier way to do that.

Vendor Response

by FreshCheq on February 26, 2018

Hi Kirsten, We are working on an easier way to close your logs for the day. We are rolling out some new features next month that I am confident you will be pleased with. Thank you for your review.

It's a great tool.

Feb 23, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I like that I can just carry around my phone while I take temps instead of having to take a big notebook and pencil around to write them down.

Cons: My fat fingers will sometimes hit a wrong key and if I don't see it before I hit the enter button I can't change it.

Vendor Response

by FreshCheq on February 26, 2018

Hi Cathy, Thanks for taking the time to review FreshCheq. I am so pleased that it are finding it to be helpful. I can relate to hitting the incorrect buttons and one solution is to transition to a tablet to make this easier. We appreciate your business and feedback. -Julie

Capterra-loader

This product has been great

Nov 28, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It has simplified food safety for my staff and they are more willing to take time to complete the logs,

Cons: Would like to see a one touch button for when you are closed for holidays, weather or any other reason we are closed to shut off the log text warnings.

Vendor Response

by FreshCheq on December 06, 2017

Thank you for taking time to review FreshCheq. We are so glad that you love it and that it makes your job easier and your restaurants safer. We are developing a simpler way to deactivate alerts for unexpected closings. We will keep you posted. Thanks for your business!

Overall good.

Mar 01, 2018
3/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: Ease of use. User interface is well setup. Able to use on any smart device is a definite plus. Once setup properly, checking items is easy.

Cons: Not able to change items per station at The store level. All stores are not set up the same. Takes more time to complete as some items are duplicates or irrevelent.

Vendor Response

by FreshCheq on March 05, 2018

Thank you for your review. All logs and reports are customizable if you have Owner permissions. I recommend discussing your proposed changes with your owner.

useful for accountability.

Feb 26, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love how organized it keeps us. both with making sure they are getting done but also accountability so they are true numbers. being able to see exactly who did what check at what time helps us be more accurate.

Cons: it is clunky on tablets. Especially when setting up lists and what order you would like to view items. Also hard to pull items off your list. we have LTOs that are constantly moving and getting any line check changed is a hassle.

Overall: making sure i am able to hold my managers accountable for what temps they are recording and making sure they are checking each item.

Vendor Response

by FreshCheq on February 27, 2018

Thank you, Callie, for your review!

It is very easy to use when I'm at work.

Mar 01, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It helps my company stay organized and helps us keep up with inventory and task that need to be completed.

Cons: Sometimes it has a mind of its own and starts glitching and putting stuff that I didn't put. And I wish it had some way of notifying you on when it's time to do something on your to-do list.

Overall: Organizational skills, getting the crew to understand business, keeping everything for records, and able to keep things in one place to find it easier.

Vendor Response

by FreshCheq on March 05, 2018

Thank you for your review, Liddia. FreshCheq does have a text alert feature that will alert you when a checklist or log is due. Please speak with your manager or owner and request that you receive text alerts.

Easy to set and easy to use

Feb 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I work with teenagers and I like that it is easy for them to use. I like getting the notifications when I am not at work.

Cons: I can't upload a photo to use as an example of what I would like done. Also it won't let you do your measurements without having to refresh the page every time.

Overall: I don't have to worry about losing a paper copy of our food temps. The food inspector loves to come in and just grab the computer and look at our reports.

Vendor Response

by FreshCheq on February 26, 2018

Hi Missy, thank you for your feedback. You should not have to refresh the page every time, so I will reach out to you personally to help solve that issue.

FreshCheq has made our operation run smoother!

Dec 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Tailoring it to our store needs! Helps the entire team more accountable in ensuring that our store is functioning the way it needs to be.

Cons: It would be nice to have an alerting program to remind of times becoming due. that way our staff could be held more accountable

Overall: the benefit comes from making sure that my store operates safely and at the highest level of profitibility

Vendor Response

by FreshCheq on December 12, 2017

Hi Preston, We are so glad that FreshCheq is helping your store. FreshCheq has both an email and text alert feature built in. I will contact you directly to help you set it up. We appreciate your business. -Julie

Great system, easy to use

Feb 26, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: That it's electronic and not paper, easily to navigate. That it records and stores all of the logs. Can receive emails about not completing logs.

Cons: Wish it had voice to record temperatures- gets some what messy when trying to type in temperatures.

Vendor Response

by FreshCheq on February 27, 2018

Thank you for your feedback, Tesla. As voice technology improves we will entertain your idea. We are glad that you find it useful.

Great website and app. Easy to use

Feb 26, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and understand. Adminstration side is user friendly also. I've never had any problems with this product. Customer service is great if you do happen to have a problem

Overall: Easy to use and track for daily use. Breaks down errors and can be used for seeing trends throughout the business

Vendor Response

by FreshCheq on February 27, 2018

Thank you for your review, Brandon! We are thrilled to have you as a FreshCheq customer.

By doing Freshcheq you are checking equipment and food to make sure the temperature is correct.

Feb 22, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Get email that the stores have done the tempertures. Know that a piece of equipment is not up to temperture. Managment is checking the equipment to make sure it is working correct. They have to re check if they put a ewrong number in.

Cons: Getting the stores to do the tempertures daily. They don't understand it important to do. Getting the stores to do it daily.

Overall: That are stores are checking tempertures daily. Knowing if we have issues in a store with tempertures.

Vendor Response

by FreshCheq on February 26, 2018

Thank you for your review, Lori!

Works well

Feb 26, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Freshcheq is a great program that saves greatly on the amount of paper used on a daily basis. Before freshcheq, we used almost a half a scane on paper printing our check lists. Now I can easily walk my line with my checklist in hand.

Cons: I wish that I had more access to make changes to the setup of my check lists. I also wish we could organize it better.

Vendor Response

by FreshCheq on February 27, 2018

Thank you, Shawn, for your feedback. I think you will be pleased with the new features and checklists that are being released within the month.

Overall we like freshcheq just wish you could go back and edit an entry.

Mar 01, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is so much better than paper line checks. Makes the line checks more time efficient. Easier to train staff on.

Cons: I do not like that once you enter in a temp you can not go back and edit. I have accidentally entered in a 14 instead of a 140 and can't go back and edit this without starting a whole new line check.

Vendor Response

by FreshCheq on March 06, 2018

Hi Taylor, thanks for your review. There is an option to re-enter the previous item. Since FreshCheq is an accountability app, it would be counter productive to allow entire logs to be edited.

Generally very easy to use. Lags on occasion but not a huge deal.

Mar 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: The site is accessible on any phone, tablet, or pc and multiple people can work on the same check or different checks for the same period at once.

Cons: The site occasionally lags which can cause issues when on a touch screen phone like a temperature not being correct when you hit enter. Generally fixable by redoing last measure but can be annoying,

Overall: Allows us more flexibility when completing line checks. Can get them done faster with more than one person as well.

Vendor Response

by FreshCheq on March 14, 2018

Thank you for your review, Louis.

Good tool

Feb 22, 2018
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It is very user friendly to teach and use. Very friendly app that you can just use on your phone or a tablet to walk through the kitchen and check while doing it

Cons: Wish you could use the number pad vs touching the number because a bit sensitive . At times it is a bit lagging

Vendor Response

by FreshCheq on February 26, 2018

Thank you for your review!

From jump fresh cheq has been super simple. Easy to navigate without any training.

Nov 28, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: It's super simple and easy for all managers to use. The best thing is that it sends texts to all the managers when temps are not taken.

Overall: The only problem I've ever run into was on a holiday that we were closed I didn't think of shutting it off for the day but luckily I was in the store to fix it.

Vendor Response

by FreshCheq on December 06, 2017

Thank you for your FreshCheq review. We are so pleased that you love FreshCheq. We are developing a simpler way to deactivate alerts for unexpected closings or holidays. We will keep you posted. Thanks for your business.

it has made taking temps so easy and making each day easier

Feb 22, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: easy to use and functional all staff is able to use it I have recommended to many other restaurant managers

Cons: I wished it would remember log in info. that would make it easier when logging in it needs to recognize who is logging in

Overall: it is a time saver and saves on paper.

Vendor Response

by FreshCheq on February 26, 2018

Thanks for your review, Kevin. Your device should stay logged in to FreshCheq for 12 hours. Select the "Save Password" check box to remain logged in on your device. Please feel free to reach out to me if you need assistance.

Has great potential, am expeirencing a few software bugs.

Dec 04, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Ease of use, speeds up line checks, holds staff accountable. Pro has to be 100 characters...come on.

Cons: Cannot operate offline, there are comparable products that allow up to three days of storage when no internet is accessible. Occasionally the line check will be completed and logged within the time frame but a notification is still sent out and it is logged as an additional log.

Overall: Knowledge of what is going on in restuarants I am not currently in.

Vendor Response

by FreshCheq on December 06, 2017

Thank you for your comments and suggestions. Please contact me immediately should you experience any software bugs. We have our developer on standby 24/7 for any technical issues. In development, we considered allowing offline logging, but our beta testers agreed that offline logging would diminish the accountability factor that FreshCheq brings to our customers. I will reach out to you personally to make sure that your logs are functioning correctly.

use it everyday. helps us to keep food hot and fresh

Feb 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: simple to use and have ready to use for everyone in the store. easy to teacj nee employees to use so mulitple.people can do checks

Cons: having to connect to internet. sometimes the service is not the beat and then we need to go to a desktop computer

Vendor Response

by FreshCheq on February 26, 2018

Thanks for your review, Scott!

So farr so good

Feb 22, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use, ability to customize to our store needs. text reminders is also a nice feature. I do like all the different catagories that we can set up.

Cons: Not being able to go back in and reset times for our temperatures. It would be a nice feature to be able to go back in and back log our HAACP cooking logs so we could track and entr at the end of our shifts

Vendor Response

by FreshCheq on February 26, 2018

Thank you for your feedback.

I have found it easy to keep and access all records pertaing to temperature checks.

Mar 01, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ability to quickly and accurately record temperatures. It is easy to use When it is necessary to recall a day or week .

Cons: I found that trying to chamge thw order of the logs was not as user friendly as i would have liked. The support was great.

Vendor Response

by FreshCheq on March 05, 2018

Thank you for your review, Sandra. We are rolling out some improvements this month that will make the logs easier to change. We appreciate your business.

The vendor has been great to work with and the platform has been perfect for our needs as a company.

Dec 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love the visibility it gives over our multi unit restaurants and helps hold our management teams accountable.

Vendor Response

by FreshCheq on December 11, 2017

Thank you for your business and great review, Chris. We look forward to working with your restaurants in the upcoming year.

I honestly had a hard time using this, I'm not to savvy with all the technology

Feb 22, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Cons: As I said I'm not too savvy with much technology, I like writing things out. I had to get help to use this.

Vendor Response

by FreshCheq on February 26, 2018

Hi Charlene, thank you for your honest review. I understand that change can be challenging, but automating restaurant processes is where restaurant management is heading. We offer ongoing training and would love to help you. Please reach out to me personally to schedule some training to make using FreshCheq easier for you.

Capterra-loader

Easy to use

Mar 01, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: It texts out reminders of what needs to be done through out the day. Helps the team and I to make sure it gets done everyday.

Cons: Set up is hard, and moving items around can sometimes be difficult. Overall it's a really good tool to have at the store.

Vendor Response

by FreshCheq on March 14, 2018

Thanks for your review, Jeff. You are going to love the new features that have been rolled out to make managing the logs easier.

It has been very easy to use

Feb 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We have been using this system daily to record temperatures it has been easy to us and quick. Everyone I introduce this system to enjoys it as well.

Cons: I don't like when I have to wait on the iPad to charge and the program stays onlpen instead of shutting down after being out of use for a while

Vendor Response

by FreshCheq on February 26, 2018

Thank you for your review, LaToya! We appreciate you as a customer.

Easy and efficient

Dec 08, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: The reminders are the best feature. They help to insure our products are the appropriate temperature to ensure safety.

Cons: The app logs you out fairly quickly. Our people use their mobile devices with the program and they have to log in each time with their user name and password. Having a remember me on this device option would solve this issue.

Overall: Saves time by keeping the records in one place.

Vendor Response

by FreshCheq on December 12, 2017

Hi Bruce, Thanks for your review. We appreciate your business. Our User's manual that is emailed to every user has instructions for adding an icon onto any smart device which will keep users logged in for 8 hours. You should only have to log in once per day. I will contact you directly to make sure that your employees are using FreshCheq in the most efficient way and not having to waste time logging in.

its been great. super easy to use and keeps great track of the things we need to keep track of.

Feb 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: it is incredibly easy to use and manipulate to fit our needs. we are very pleased with how helpful it has been for our restaurants keeping track of temperatures so we can be sure we are being safe.

Cons: Sometimes our people struggle to get logged into the website temporarily. other than that, we are very pleased.

Vendor Response

by FreshCheq on February 26, 2018

Thank you for your review, Sarah.

Great application and works great

Feb 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like that there is no paperwork to keep track of and I can have access to my records at anytime. Everything is stored in one spot and no going back through paperwork.

Cons: Not much wrong with the software except sometimes it freezes when you are halfway through a recording and have to start over again.

Vendor Response

by FreshCheq on February 26, 2018

Thanks for your review, Eric!

We like fresh check

Feb 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: This product is very easy to operate and understand. We enjoy working with this app. We like the simplicity of entering the information. Thank you very much.

Cons: Sometimes it takes a little too long to bring up the app. This could be an issue with our internet provider though.

Vendor Response

by FreshCheq on February 26, 2018

Thank you for your business and for your review, Julie!

I use this program 5 times per week.

May 13, 2018
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the simplicity of the application. Helps save money in terms of paper and ink. Saves a significant amount of time.

Cons: You cannot use your keyboard to input data. Being able to use a 10 key would make the application less time consuming. Also, no final list to check.

Overall: Saved time and money.

Limiting product that needs a better interface to make it more efficient.

Feb 22, 2018
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: The fact that it can be accessed via any web-enabled device. It can be used on a phone, tablet, laptop etc.

Cons: It has limited functionality when offline. The interface is not efficient for a restaurant environment. Having to walk step-by-step through the checks is an arduous process.

Vendor Response

by FreshCheq on February 26, 2018

Thank you for your feedback. It would have been helpful if you had provided your name and contact information so that I can respond personally to your concerns. Most restaurants are currently using paper clipboards, which is an arduous process and requires walking step by step through the checks. Ensuring that food served is high quality and safe can be tedious and FreshCheq makes it easier.

Capterra-loader

Good concept to centralize manager tools, but takes too long to wait between items.

Feb 23, 2018
3/5
Overall
2 / 5
Ease of Use
1 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: All centralized anf able to completes tasks in one location as apposed to paper and several clipboards

Cons: Takes too long to go through and correct issues. Not able to pass information to others quickly. Device lag

Overall: I like the features of centralized checklists.

Vendor Response

by FreshCheq on February 26, 2018

Hi Russ. Thank you for your honest review of FreshCheq. We would love to help you work through the lag time you described. We experience instant transition between items, so there may be an issue with your device. I will reach out to you personally to learn more about why you are not pleased with our customer support, as we strive to respond immediately to every customer, even on nights and weekends.

New, Fun and trendy.

Feb 26, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: It's easy from a big picture aspect of being able to look at multiple stores all at once. I like that you can easily go between stores. I like the text alerts, as it allows us to get that friendly reminder during those busy rushes.

Cons: I think having to log-in all the time is a challenge for many. Also, having it as a hard and true app that could save data offline would help a ton. Then when get connected to online it would push the data.

Vendor Response

by FreshCheq on February 27, 2018

Hi Justin, thanks for your review. If you select the "Save Password" option, your tablet will remain logged in for 12 hours. We appreciate your business.

Easy to use, keeps managers on task when it comes to record keeping

Nov 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: the fresh cheq app takes away the guessing game/remembering game for my managers. the automatic text at dedicated times works amazing!

Cons: we have had a glitch when daylight savings time took place...pretty minimal honestly. I would assume that more features are coming and that will be nice when that happens!

Vendor Response

by FreshCheq on December 06, 2017

We are so glad that you love FreshCheq and appreciate your review! We are happy to report that we have corrected the Daylight Savings glitch. We are planning to roll out a food waste log, food safety audit portal, and other cool checklists in 2018! Thank you for your business, Brandon!

Daily use

Mar 12, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's alot easier and faster to track easier to review quicker to track I like reminder but would be nice when not working I could turn off

Cons: Only problem is when you hit wrong button there is no way to go back and redo would be easier when mistake made

Vendor Response

by FreshCheq on March 13, 2018

Hi Tami, Thanks for your review. In your dashboard, you can turn off your text alerts for your days off. Additionally, the platform allows you to go back one entry to correct mistakes. Since FreshCheq is an accountability platform, it would not make sense to allows for edits once the log is complete.

Capterra-loader

easy to use

Feb 28, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I think the software is very easy to use for the most part. It is a great and easy way to keep track of things without the clutter of papers.

Cons: It's hard to fix mistakes when you type in the wrong temps like I seem to do with my fat fingers on my phone.

Overall: No paper clutter and very easy to use.

Vendor Response

by FreshCheq on March 06, 2018

Thank you for your review, Sharon. There is an option to re-enter the previous temp if you make a mistake. We are happy to offer some re-training if you feel that you and your staff could benefit from it.

Fairly easy to use. Great for businesses!

Feb 23, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: The many different checklists you can make and the reminder texts as well. I enjoy how many users I can add for access too

Cons: Home screen could be customizable, tabs on the left could be re-named confusing for first timers . No glaring flaws just some brush ups to make it 5/5

Vendor Response

by FreshCheq on February 26, 2018

Thank you for your honest review, Mike! We are releasing some improvements and additional features next month that I know you will appreciate.

Better organized

Feb 26, 2018
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easier for organization and no papers to print out. Everything in one place. Don't have to worry about food on the papers that were spilled. Can tell if staff is doing them from home.

Cons: We would sometimes accidentally put in the wrong number and we were not able to go back.
Staff would forget to charge ipad and would forget completely to do it.

Vendor Response

by FreshCheq on February 27, 2018

Hi Katie! Thanks for your review.

It is good

Feb 26, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: It's easy to use. It is very self explanatory and you know right away if the temps are right or wrong.

Cons: I do not like how you can't go back to a missed log. It's something that could come in handy some days.

Vendor Response

by FreshCheq on February 27, 2018

Hi Courtney. Thank you for your review. Since this is an accountability tool, allowing for logs to be completed after their scheduled times would be contrary to the goal of accountable, consistent logging.

Very Good So far, easy to use. Helps us deliver on food saftey

Mar 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: What I like the most about this software is the ease of use. When you have a lot of other things to do simple is always sweet.

Cons: What I like the least about this software is all the colors on the interface. I would clean it up so it is easier to read.

Overall: Allows us to hold people accountable and create data reports for a call to action.

Vendor Response

by FreshCheq on March 05, 2018

Thank you for your review.

Love this program. It helps keep all daily needs organized

Feb 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to edit, the alarms keep you on top of what you are needing to do. I also like the fact that you can have the whole team included in the program feature.

Overall: Organization. I am a very detailed person so this helps me and my team be more detailed.

Vendor Response

by FreshCheq on February 27, 2018

Thank you for your review, Andre! We are thrilled to have you as a FreshCheq customer.

The process is so much easier than the old paper forms we had to fill out daily!!

Feb 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: We love it's mobile on any smart device. It gives us the flexibility to have more than one person using the software at once. It is easier to access when getting audited from our home office or Ecosure.

Cons: Item descriptions need to be accessed on separate link.

Vendor Response

by FreshCheq on February 26, 2018

Thank you for your feedback, Jacob!

It's very easy to use., really enjoy using it for our resturant

Feb 22, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Very easy to use and train our employees to use. We use it daily, it is a breeze to use and works great for our rush shifts.

Cons: Sometimes it doesn't run very fast. Also the notifications can be kind of annoying. They are hard to adjust if put a wrong number in.

Vendor Response

by FreshCheq on February 26, 2018

Thank you for your review, Chase!

It is a nice way to have temperature logs for my job

Feb 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like most about this software is the fact that it's so easy to use and makes everything simple

Cons: What I like least about this software is that it has a tendency to glitch sometimes but it doesn't happen very often

Vendor Response

by FreshCheq on February 26, 2018

Thank you for your review, Angelica.

Good program, easy to execute.

Feb 22, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Detailed analysis and easy to utilize, saves storage space with less paperwork and user friendly application.

Cons: Connectivity issues. Length of time to complete. Need to customize questions and delete items faster.

Vendor Response

by FreshCheq on February 26, 2018

Thank you for your review, Rick.

It's pretty good

Mar 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very easy to use, didn't take long to get used to using the website. Everything is always set up in an easy to use situation.

Vendor Response

by FreshCheq on March 07, 2018

Thanks for your review, Joshua!