---
title: "FreshCheq Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is FreshCheq the right Restaurant Management solution for you? Explore 78 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/169124/FreshCheq/reviews/"
page_type: "reviews"
language: "en"
publication_date: "2026-10-19"
---

FreshCheq

4.5 (78)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated October 19th, 2026

# Reviews of FreshCheq

Ease of use

4.4

Customer Service

4.6

## Pros and Cons in Reviews

JW

Jason W

Entrepreneur Food Production, Self-employedUsed the software for: 6-12 months.

“Overall this is a great software, as it save you time and also help keeps you updated with the temperature.“

April 27, 2021

## Showing most helpful reviews

Showing 1-25 of 78 available reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

R

Reviewer  
Shift Manager  
Used the software for: 3-5 years

### "Keeps your food fresh and in check"

January 25, 2019

5.0

We use this at moes and it makes taking or temps a breeze I reccomend to any buisness required to log there temps

Pros

It allows me to add my temps through my phone we used to do paper but as time evolves so does technology

Cons

The time frames for each temp log. If you miss it you miss it bo going back later to correct

Review Source

R

Reviewer  
owner  
Used the software for: 1-3 years

### "This product has been great"

November 29, 2017

5.0

Pros

It has simplified food safety for my staff and they are more willing to take time to complete the logs,

Cons

Would like to see a one touch button for when you are closed for holidays, weather or any other reason we are closed to shut off the log text warnings.

Review Source

VR

Verified Reviewer  
Franchise Partner  
Used the software for: 3-5 years

### "A product in development that doesn't need extra hardware, but requires some patience. "

April 4, 2019

3.0

Two years use in a multi-location restaurant franchise.

Pros

It doesn't require anything special in the way of hardware to work. You can use any cell phone, tablet or computer. Some other temperature checking services require you to purchase proprietary thermometers etc for them to work. It doesn't take long to teach others how to use the product. It is fairly rudimentary in its interface.

Cons

This product is unfinished. It doesn't allow for on-the-fly changes to how it is used or the order in which it is used. Reporting is often faulty- it will show you that the process is not complete when it is. Dependent on the quality of internet access versus being a true standalone product.

Review Source

R

Reviewer  
Assistant Manager  
Used the software for: Less than 1 year

### "Easy to use"

March 14, 2018

4.0

Pros

It texts out reminders of what needs to be done through out the day. Helps the team and I to make sure it gets done everyday.

Cons

Set up is hard, and moving items around can sometimes be difficult. Overall it's a really good tool to have at the store.

Review Source

R

Reviewer  
Restaurnat General Manager  
Used the software for: Less than 1 year

### "Ease of use"

November 1, 2018

5.0

Pros

Ease of setting up different storage areas. Not complicated.

Cons

Cant really say I have any cons. It functions great

Review Source

VR

Verified Reviewer  
Assistant General Manager  
Used the software for: 1-3 years

### "Overall good."

March 5, 2018

3.0

Pros

Ease of use. User interface is well setup. Able to use on any smart device is a definite plus. Once setup properly, checking items is easy.

Cons

Not able to change items per station at The store level. All stores are not set up the same. Takes more time to complete as some items are duplicates or irrevelent.

Review Source

R

Reviewer  
Restaurant Manager  
Used the software for: Less than 1 year

### "Good concept to centralize manager tools, but takes too long to wait between items."

February 26, 2018

3.0

I like the features of centralized checklists.

Pros

All centralized anf able to completes tasks in one location as apposed to paper and several clipboards

Cons

Takes too long to go through and correct issues. Not able to pass information to others quickly. Device lag

Review Source

VR

Verified Reviewer  
Project Manager  
Used the software for: Less than 1 year

### "FreshCheq to run your restaurant"

October 7, 2020

5.0

It is great deal for its price and gives you all info you need to lean your business

Pros

It is overall a very good solution, very easy to set up and requires no hardware investment. It has a very good mobile interface and makes a really good solution to run several locations. It has improved our process follow up mostly in the kitchen

Cons

It is overall very good, all minor points raised to customer service were quickly answered so i’m personally very happy with the solution

Review Source

R

Reviewer  
General Manager  
Used the software for: Less than 1 year

### "easy to use"

March 6, 2018

4.0

No paper clutter and very easy to use.

Pros

I think the software is very easy to use for the most part. It is a great and easy way to keep track of things without the clutter of papers.

Cons

It's hard to fix mistakes when you type in the wrong temps like I seem to do with my fat fingers on my phone.

Review Source

R

Reviewer  
District Manager  
Used the software for: Less than 1 year

### "Has great potential, am expeirencing a few software bugs. "

December 5, 2017

4.0

Knowledge of what is going on in restuarants I am not currently in.

Pros

Ease of use, speeds up line checks, holds staff accountable. Pro has to be 100 characters...come on.

Cons

Cannot operate offline, there are comparable products that allow up to three days of storage when no internet is accessible. Occasionally the line check will be completed and logged within the time frame but a notification is still sent out and it is logged as an additional log.

Review Source

R

Reviewer  
Owner/operator  
Used the software for: Less than 1 year

### "From jump fresh cheq has been super simple. Easy to navigate without any training. "

November 29, 2017

4.0

The only problem I've ever run into was on a holiday that we were closed I didn't think of shutting it off for the day but luckily I was in the store to fix it.

Pros

It's super simple and easy for all managers to use. The best thing is that it sends texts to all the managers when temps are not taken.

Review Source

R

Reviewer  
GM  
Used the software for: Less than 1 year

### "useful for accountability. "

February 27, 2018

5.0

making sure i am able to hold my managers accountable for what temps they are recording and making sure they are checking each item.

Pros

I love how organized it keeps us. both with making sure they are getting done but also accountability so they are true numbers. being able to see exactly who did what check at what time helps us be more accurate.

Cons

it is clunky on tablets. Especially when setting up lists and what order you would like to view items. Also hard to pull items off your list. we have LTOs that are constantly moving and getting any line check changed is a hassle.

Review Source

R

Reviewer  
Assistant General Manager  
Used the software for: 1-3 years

### "Great website and app. Easy to use"

February 27, 2018

4.0

Easy to use and track for daily use. Breaks down errors and can be used for seeing trends throughout the business

Pros

Easy to use and understand. Adminstration side is user friendly also. I've never had any problems with this product. Customer service is great if you do happen to have a problem

Review Source

R

Reviewer  
Vice President  
Used the software for: Less than 1 year

### "By doing Freshcheq you are checking equipment and food to make sure the temperature is correct."

February 23, 2018

5.0

That are stores are checking tempertures daily. Knowing if we have issues in a store with tempertures.

Pros

Get email that the stores have done the tempertures. Know that a piece of equipment is not up to temperture. Managment is checking the equipment to make sure it is working correct. They have to re check if they put a ewrong number in.

Cons

Getting the stores to do the tempertures daily. They don't understand it important to do. Getting the stores to do it daily.

Review Source

R

Reviewer  
general manager  
Used the software for: Less than 1 year

### "general manager"

April 4, 2019

4.0

Pros

ease of use,good customer support use of record keeping

Cons

i like the app instead of other use. much better

Review Source

R

Reviewer  
Sous Chef  
Used the software for: 1-3 years

### "I like fresh cheq"

November 14, 2018

5.0

Pros

I like the ease of use and it is useful for keeping track that temperatures are consistently taken every day.

Cons

Uploading quality assurance pictiures in area with weak wifi

Review Source

R

Reviewer  
General Manager  
Used the software for: Less than 1 year

### "Food Safety - Made Simple"

October 29, 2018

5.0

Pros

Simplicity at its finest... so easy to use and learn. Helps oversee food safety by easily recording food temperatures and other.

Cons

One downside to the software is usuabilty when using on mobile phone. Make it “mobile”friendly.

Review Source

R

Reviewer  
District msnager  
Used the software for: Less than 1 year

### "I have found it easy to keep and access all records pertaing to temperature checks. "

March 5, 2018

5.0

Pros

The ability to quickly and accurately record temperatures. It is easy to use When it is necessary to recall a day or week .

Cons

I found that trying to chamge thw order of the logs was not as user friendly as i would have liked. The support was great.

Review Source

R

Reviewer  
General Manager  
Used the software for: 1-3 years

### "FreshCheq for Moe’s"

November 12, 2018

5.0

Pros

It’s easy to use and I like that it sends notifications

Cons

That managers should be able to edit temp chews in case they are unable to enter them

Review Source

R

Reviewer  
Manager  
Used the software for: Less than 1 year

### "Great "

November 16, 2018

4.0

Food safety is easy and my employees like grabbing the iPad to use it. It’s a great addition to my restaurant

Pros

Freshcheq makes food safety Easy. The text reminders for line checks are so convienent . It is user friendly and customizable .

Cons

Sometimes I run into snags and it won’t load !

Review Source

R

Reviewer  
Manager  
Used the software for: Less than 1 year

### "Fresh cheq review "

November 5, 2018

5.0

Pros

It makes it a very simple process for temping products. I can just enter it in my phone and go on about my day.

Cons

Nothing bad to say about it. Everything truly is wonderful with this software

Review Source

R

Reviewer  
Agm  
Used the software for: Less than 1 year

### "Daily use"

March 13, 2018

4.0

Pros

It's alot easier and faster to track easier to review quicker to track I like reminder but would be nice when not working I could turn off

Cons

Only problem is when you hit wrong button there is no way to go back and redo would be easier when mistake made

Review Source

R

Reviewer  
District Manager  
Used the software for: Less than 1 year

### "Better organized"

February 27, 2018

5.0

Pros

Easier for organization and no papers to print out. Everything in one place. Don't have to worry about food on the papers that were spilled. Can tell if staff is doing them from home.

Cons

We would sometimes accidentally put in the wrong number and we were not able to go back. Staff would forget to charge ipad and would forget completely to do it.

Review Source

R

Reviewer  
Franchisee/Regional Manager  
Used the software for: Less than 1 year

### "The process is so much easier than the old paper forms we had to fill out daily!!"

February 23, 2018

5.0

Pros

We love it's mobile on any smart device. It gives us the flexibility to have more than one person using the software at once. It is easier to access when getting audited from our home office or Ecosure.

Cons

Item descriptions need to be accessed on separate link.

Review Source

R

Reviewer  
Manager  
Used the software for: Less than 1 year

### "It is a nice way to have temperature logs for my job"

February 23, 2018

5.0

Pros

What I like most about this software is the fact that it's so easy to use and makes everything simple

Cons

What I like least about this software is that it has a tendency to glitch sometimes but it doesn't happen very often

Review Source

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