# Page 2 | FreshCheq Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is FreshCheq the right Restaurant Management solution for you? Explore 78 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/169124/FreshCheq/reviews --- FreshCheq 4.5 (78) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of FreshCheq ## Showing most helpful reviews Showing 26-50 of 78 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Vanessa G. General Manager Food & Beverages Used the software for: 1-2 years ### "Very Self explanatory, puts you in to a routine with daily checks rather quickly." March 1, 2018 5.0 it makes me accountable to my daily routine, and the necessary tools needed to run an efficient operation. Pros This program is a great addition to our team. It saves greatly on amount of paperwork that we used on a daily basis. It gives you all your resources and tools right in the palm of your hand. Very quickly to catch on, and become a tool, part of daily routine. Cons The only thing I wish I had more control over, is access to tweak features, or make necessary changes according to my store. Review Source Response from FreshCheq March 5, 2018 Thank you for your review, Vanessa! Each store has the control to customize their logs and reports, unless otherwise stipulated by your store owner or the franchise. I recommend discussing your proposed log changes with your owner, who has permissions to make the changes. MM Missy M. General Manager Food & Beverages Used the software for: 1-2 years ### "Great Product" April 4, 2019 5.0 One major problem we have solved with FreshCheq is that our food temps and logs are getting done on a daily basis consistently. Pros I am so glad that I purchased this software. It is very easy to use and set up. I think it is a great value for what you get. They are always updating the software to make it easier for your operation. We use it for our food logs and also for check list and closing responsibilities. Its great when your food inspector comes in and you have all your temp logs all in one place, and can quickly access it for them. It is also a great resource for accountability for your team members. I like the app that they just created. You can also know take photos. Cons There isn't anything that we don't like about FreshCheq Review Source Response from FreshCheq April 17, 2019 Missy, Thank you for your review. So happy you see the value in FreshCheq and that you are elevating a culture of food safety in your restaurants. FreshCheq will be attending the Pizza Ranch summer meeting. If you are attending, please stop by so we can share with you some new features. Jim KJ Kyle J. General Manager Food & Beverages Used the software for: 1-2 years ### "Great idea" April 2, 2019 3.0 FreshCheq has grown and become more user friendly. I think there are still some design pieces that need to be implemented however they are responsive to change and I can see them ironing out those kinks. Pros It’s nice to have the ability to have shift tools in the palm of your hands especially as all aspects of a store seem to be turning that way. Cons The reporting system is slow and clunky. It is difficult to utilize the program to fix issues that you see as the only way to “pass” a selection is to say how you fixed it. Review Source Response from FreshCheq April 4, 2019 Kyle, Thank you for your perspective. Our team would like to walk you through some new features that may improve your experience. Please contact me and I will set up a time to review reporting. Also, we are working with Buffalo Wild Wings corporate to add some new features that will benefit all FreshCheq customers. Our development pipeline is driven by our customers needs. I look forward to talking with you. Jim TB Tesla B. General Manager Restaurants Used the software for: 2+ years ### "Save paper, and time by using FreshCheq " April 3, 2019 5.0 FreshCheq has helped make sure that we stay organized and current with taking daily temperatures. Pros It's user friendly. No mess of paper, records daily, weekly and monthly data. Able to communicate via text, email if a task needs or wasn't completed. Cons It would be nice to have a feature where you could click and drag an item into a spot instead of using up and down arrows. It's alittle time consuming. Review Source Response from FreshCheq April 4, 2019 Tesla, Thank you for the awesome review. We love getting great feedback from our customers. Please contact us to better understand your request. We have a significant amount of development in process over the next few months and we are excited to continuously make a difference in how you run your business. Jim VR Verified Reviewer Assistant General Manager Food & Beverages Used the software for: 2+ years ### "Freshcheq review" November 13, 2018 4.0 Overall it is a decent system and easy to use which means it makes it easy to train new team members on how to use the system Pros It is easy to use, and saves money on paper and toner. Cons Server tends to run slow at peak hours, would also be nice if we were able to set up reoccurring alerts to remind us to do start Freshcheq not just when we miss doing Freshcheq. Review Source Response from FreshCheq November 14, 2018 Thanks for your review. FreshCheq currently has the capability to remind when logs are upcoming. Contact me and I am happy to show you how to set it up SG Spencer G. Owner/GM Restaurants Used the software for: 1-2 years ### "Restaurant " April 3, 2019 4.0 It’s really nice and fast. We used to have to do it all by paper and this is more convienant Pros No paper trail, allows multiple ppl to use it, can look up how many you have missed Cons Need to go on a computer to see what days you have missed. Hard to read it on the phone. If you type in the wrong temp you can’t go back and change it Review Source Response from FreshCheq April 4, 2019 Spencer, Thank you. We have added some functionality that will allow you to go back and make a change if you made a mistake on a temperature. Please contact us and we will walk you through the process. Also, we are working on some other functionality we would like to show you. Please come see us at the Pizza Ranch Summer meeting. I am sure you will be impressed. Jim KA Kristin A. Operating Partner Restaurants Used the software for: 1-2 years ### "Great product, great value, great service!" April 15, 2019 5.0 FreshCheq has been a great addition to our restaurant. It keeps all of my managers focused on food safety and makes it quick and simple to make food safety a priority. Pros FreshCheq has helped us stay consistent with our temperature logs and food safety. Since starting to use FreshCheq we have not missed a single temperature issue on our food safety evaluations. Cons The new app solved all of the issues we had. The new app makes using FreshCheq even more simple. Review Source Response from FreshCheq April 17, 2019 Kristin, Thank you for the awesome review. FYI, FreshCheq will be at the Pizza Ranch summer meeting. Please stop by so we can introduce you to some new features. Jim TH Tyler H. Executive Chef Food & Beverages Used the software for: 6-12 months ### "So far we have had nothing but a great experience with Fresh Cheq. It is super easy to use. " February 22, 2018 4.0 It's a great way to record temperatures for safe food handling!!! Pros The ease of use is probably the best quality. It is super simple to record the temperatures, and also to change the things being temped when you need to. For a restaurant like ours that changes the menu every few weeks, this is very hellpful. Cons Really the only thing I don't like is that once you type in a temperature there is not a way to go back and change a temperature once recorded. When you have a perfect streak going, it's really sad when you accidentally hit a number a get a failing score for a 14 degree temp, when you meant to type in 144! Review Source Response from FreshCheq February 26, 2018 Hi Tyler, thank you for your review. The platform does not allow temps to be changed so that there is a higher level of accountability. But, we don't want you to lose your streaks, so if you type in a temp in error, just reach out to me and I will correct it so that your streak stays intact! AL Adam L. GM Restaurants Used the software for: 6-12 months ### "Ease of Use" April 16, 2019 4.0 We use it for food quality line checks. Easily able to go from product to product cuts down on time vs. other platforms that malfunction or take time processing. Pros The app is relatively easy to use to perform each task. Cons Needing to put a PIN to perform each of the tasks involved. Once signed in, it would make sense to be able to navigate from task to task without needing to re-enter a PIN. Review Source Response from FreshCheq April 17, 2019 Adam, Thank you for your review. Please give us a call, 1-855-581-7747. The PIN is there so multiple user can use the same tablet in the restaurant. However, if this is creating a problem and you assign the task to one employee or compete the task yourself, we can show you how to turn the PIN off for convenience. KP Kirsten P. General Manager Used the software for: 1-2 years ### "We love FeshCheq!" February 22, 2018 5.0 Pros FreshCheq is very easy to use and has been a huge help to get our temp logs more consistent. I love that it will send you a reminder text before you are about to miss a log. That helps ensure that they get done and are not forgotten about Cons If we close due to weather or a holiday, we have to manually turn every log off for the day and then go back and turn them on for the next week. Would be nice if there was an easier way to do that. Review Source Response from FreshCheq February 26, 2018 Hi Kirsten, We are working on an easier way to close your logs for the day. We are rolling out some new features next month that I am confident you will be pleased with. Thank you for your review. JE Justin E. General Manager Restaurants Used the software for: 1-2 years ### "Overall, using FreshCheq has been a positive experience and convenient addition to our business. " February 22, 2018 5.0 It has eliminated all food safety log paperwork. Employees are now excited to use the tablet to do safety logs, rather than bummed about writing it down. Very convenient. Pros Eliminates all paper records. Sends text message reminders to users. Easy to configure to fit your business. Multiple reports to break down check/log usage. Portable functionality when used on a tablet. Has a log streak feature to compete with other businesses. Customer support is fast and reliable. Cons No app as of yet, so you have to use the web page. This can be troublesome on a tablet. Requires internet access. Review Source Response from FreshCheq February 26, 2018 Thank you for your feedback! nM nancy M. Mgr Restaurants Used the software for: 2+ years ### "Easy to use" March 21, 2019 5.0 Pros Better than paper logs and it is quick and easy to use Cons There nothing that i dont like about this Review Source Response from FreshCheq March 29, 2019 Nancy, Thank you. I don't think we could ask for more. We are always open to your opinion and thoughts. look for more functionality in the near future. Jim mM mike M. ownter Restaurants Used the software for: 2+ years ### "awsome" April 11, 2019 5.0 great Pros i love the daily reporting. and notifications Cons i really don't have any it meets all my needs Review Source Response from FreshCheq April 12, 2019 Mike, Thank you for your review. We appreciate your business. We look forward to bringing Pizza Ranch and Moe's new development in the near future! Jim MM Missy M. General Manager Food & Beverages Used the software for: 6-12 months ### "Easy to set and easy to use" February 22, 2018 5.0 I don't have to worry about losing a paper copy of our food temps. The food inspector loves to come in and just grab the computer and look at our reports. Pros I work with teenagers and I like that it is easy for them to use. I like getting the notifications when I am not at work. Cons I can't upload a photo to use as an example of what I would like done. Also it won't let you do your measurements without having to refresh the page every time. Review Source Response from FreshCheq February 26, 2018 Hi Missy, thank you for your feedback. You should not have to refresh the page every time, so I will reach out to you personally to help solve that issue. rW ryan W. Manager Food & Beverages Used the software for: 1-2 years ### "Review " April 4, 2019 5.0 its great no problems Pros Simplicity... Also its very easy for staff to use and the txt updates for managers are great Cons sometimes when we are closed the app doesn't know that so it or if its a snow day we cant stop temps from going on the app. Review Source Response from FreshCheq April 8, 2019 Ryan, Thank you for the awesome review. We will be at the summer meting and hope you will come by our booth. We will have some new features to talk about. Jim VR Verified Reviewer Assistant GM Restaurants Used the software for: 6-12 months ### "Ease of service " April 9, 2019 4.0 It has been a very good experience and we hope it only gets better. Pros The software is very user friendly and easy to operate on a multiple occasions throughout the day. Cons The compatibility and adaptability to other forms and software. Review Source Response from FreshCheq April 17, 2019 Thank you for your review. Please contact us to better understand your request about compatibility. 1-855-581-7747 or at simplify@freshcheq.com. We truly want to understand if there is a solution in place or if there is an opportunity to add functionality to our product development pipeline. Jim CF Cathy F. shift manager Used the software for: 1-2 years ### "It's a great tool." February 23, 2018 4.0 Pros I like that I can just carry around my phone while I take temps instead of having to take a big notebook and pencil around to write them down. Cons My fat fingers will sometimes hit a wrong key and if I don't see it before I hit the enter button I can't change it. Review Source Response from FreshCheq February 26, 2018 Hi Cathy, Thanks for taking the time to review FreshCheq. I am so pleased that it are finding it to be helpful. I can relate to hitting the incorrect buttons and one solution is to transition to a tablet to make this easier. We appreciate your business and feedback. -Julie SM Sharon M. General Manager Restaurants Used the software for: 1-2 years ### "Easy to cheq" October 27, 2018 5.0 Easier to track & less wasted paper. Pros This program is so easy to use from the start. It’s easy to show to new staff members. Cons Sometimes it takes a little while to go to next section but I think it may have to do with our internet. Review Source Response from FreshCheq October 29, 2018 Thanks for your review, Sharon. LB Liddia B. Shift leader Restaurants Used the software for: 6-12 months ### "It is very easy to use when I'm at work. " March 1, 2018 5.0 Organizational skills, getting the crew to understand business, keeping everything for records, and able to keep things in one place to find it easier. Pros It helps my company stay organized and helps us keep up with inventory and task that need to be completed. Cons Sometimes it has a mind of its own and starts glitching and putting stuff that I didn't put. And I wish it had some way of notifying you on when it's time to do something on your to-do list. Review Source Response from FreshCheq March 5, 2018 Thank you for your review, Liddia. FreshCheq does have a text alert feature that will alert you when a checklist or log is due. Please speak with your manager or owner and request that you receive text alerts. VR Verified Reviewer R&D Project Manager Restaurants Used the software for: Less than 6 months ### "Very Good So far, easy to use. Helps us deliver on food saftey" March 1, 2018 5.0 Allows us to hold people accountable and create data reports for a call to action. Pros What I like the most about this software is the ease of use. When you have a lot of other things to do simple is always sweet. Cons What I like the least about this software is all the colors on the interface. I would clean it up so it is easier to read. Review Source Response from FreshCheq March 5, 2018 Thank you for your review. CA Chris A. Profitability Project Manager Food & Beverages Used the software for: 2+ years ### "Safety is our Security" April 9, 2019 5.0 The customer service is top notch. Very responsive and willing to go above and beyond to help our business not only stay safe but optimize our operations efficiency. Pros This software is very easy to use and the dashboards for reporting are quite functional and great for comparing with multi units. Cons There is nothing I don't like about the software. Review Source CL Charlene L. Catering Specialist Food & Beverages Used the software for: 6-12 months ### "I honestly had a hard time using this, I'm not to savvy with all the technology" February 23, 2018 3.0 Cons As I said I'm not too savvy with much technology, I like writing things out. I had to get help to use this. Review Source Response from FreshCheq February 26, 2018 Hi Charlene, thank you for your honest review. I understand that change can be challenging, but automating restaurant processes is where restaurant management is heading. We offer ongoing training and would love to help you. Please reach out to me personally to schedule some training to make using FreshCheq easier for you. JW Jason W. Entrepreneur Food Production Used the software for: 6-12 months ### "Great restaurant software system " April 27, 2021 4.0 Overall this is a great software, as it save you time and also help keeps you updated with the temperature. Customer service is also excellent. Pros What I love about this software is that it’s time effective. Paperless software, you can just add your templates straight from your phone. FreshCheq is easy to use and easy to set up, you don’t have to be a pro to use this software. Cons As technology is evolving, it would be great if they had a drag and drop feature and to also allow you to work offline. Review Source Response from FreshCheq April 28, 2021 Jason, I'm glad to hear that you think FreshCheq saves you time and our customer service is excellent. In regards to working offline, you actually are able to do this and I'd be happy to walk you through it. Thank you for the review and we hope to continue to make running your business easier. - Jake SB Sarah B. Executive Assistant Restaurants Used the software for: 1-2 years ### "Amazing product " April 2, 2019 5.0 Pros So easy to use. Great customer service. Recommend for everyone. Makes taking temps so easy and checklists too! Cons Nothing bad to say at all. Such a great product. Review Source PP Preston P. General Manager Restaurants Used the software for: 6-12 months ### "FreshCheq has made our operation run smoother!" December 8, 2017 5.0 the benefit comes from making sure that my store operates safely and at the highest level of profitibility Pros Tailoring it to our store needs! Helps the entire team more accountable in ensuring that our store is functioning the way it needs to be. Cons It would be nice to have an alerting program to remind of times becoming due. that way our staff could be held more accountable Review Source Response from FreshCheq December 12, 2017 Hi Preston, We are so glad that FreshCheq is helping your store. FreshCheq has both an email and text alert feature built in. I will contact you directly to help you set it up. We appreciate your business. -Julie Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.