Rescue Hub

5 / 5 2 reviews

Who Uses This Software?

Any department that wants to track/deliver training to their members. Most departments use a mix of email, YouTube, Dropbox, and 3-ring binders full of paper... Rescue Hub replaces all of these.


Average Ratings

2 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Dropkick Studios
  • www.rescuehub.com
  • Founded 2009
  • United States

About Rescue Hub

Rescue Hub is an online software platform for delivering & tracking EMS & fire training. Put all of your paper rosters, skill verification sheets, and training documents on your own private training site, accessible to your personnel with a smart phone or tablet. Rescue Hub gives you the tools to create your own online training, assign training tasks, schedule training, track progress towards meeting your departments training requirements, and host your own training videos, all in one place.


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Rescue Hub Features

  • Availability Indicator
  • Billable Items Tracking
  • Daily Unit Loading Analysis
  • Dispatch Monitoring
  • Electronic Signature
  • EMS Service Roles Time Clock
  • Equipment Tracking
  • Fleet Management
  • NEMSIS Compliance
  • Patient Database
  • Point-of-Service Data
  • Refusal Statements
  • Shift Management
  • Supply Management

Rescue Hub Reviews Recently Reviewed!

By far the best training records and delivery system I have worked with.

Nov 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Rescue Hub is very easy for firefighters to use. They login and all of their training requirements are listed. Once completed they self certify that the training is complete and it gets recorded. As a Training Officer I could login in and quickly check anyone's training records for completion. Additionally, I could quickly make training requirements and post training events. The calendar provides schedules, times, and locations for training events across our entire department. Rescue Hub has become an essential resource for training delivery in our department. Cust support provides immediate support for his product and it is extremely customizable.

Cons: Do date I do not have any issues with Rescue Hub. Most of the issues that we have experienced were related to difficulties with individual logins and getting people to participate daily. Rescue Hub has changed how we deliver training in our department so it has taken time for that adjustment. Any issues that we have had with the product have been fixed immediately and in most cases were more related to changes that we made as we developed the program.

Simple to use, flexible to the needs, excellent customer service!

Nov 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I love about RescueHub is the developer's passion to service our department specific needs. "No" was never really an answer, Customer service agent would find ways to make things work for us.

Cons: RescueHub has few if any flaws. Hyperlinking to a new to "tab" would increase efficiencies on the users end.

Overall: Massive benefits to include but are not limited to; increased efficiency, video technology, enhance tracking, electronic training file storage.