--- title: "Sortly Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Sortly the right Inventory Control solution for you? Explore 957 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/169199/Sortly-Pro/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Sortly 4.5 (957) [View alternatives](https://www.capterra.com/p/169199/Sortly-Pro/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of Sortly Ease of use 4.6 Customer Service 4.4 ## Pros and Cons in Reviews Sal J ICT Security MangerInformation Technology and Services, 5,001 - 10,000 employeesUsed the software for: Less than 6 months. “Features like barcode scanning, photo-based inventory, and customizable folders help streamline operations and reduce manual errors.“ May 28, 2026 Sal J ICT Security MangerInformation Technology and Services, 5,001 - 10,000 employeesUsed the software for: Less than 6 months. “Tracking lacks real-time updates in some scenarios, and reporting capabilities are fairly basic, limiting deeper analysis and insights“ May 28, 2026 Sal J ICT Security MangerInformation Technology and Services, 5,001 - 10,000 employeesUsed the software for: Less than 6 months. “Overall, it significantly reduces the complexity of inventory management and saves time by streamlining day‑to‑day tracking and reporting tasks.“ May 28, 2026 Nick B PresidentConstruction, 2 - 10 employeesUsed the software for: 6-12 months. “The integration to bookkeeping software is a little cumbersome because it is a one-way communication channel and only one document can be uploaded at a time.“ February 4, 2025 CD Courtney D Clinical LeadMedical Practice, 2 - 10 employeesUsed the software for: 1-2 years. “One of the standout features is the detailed reporting, which helps us analyze usage trends and optimize our ordering process.“ February 3, 2025 SM Sirena M adminArchitecture & Planning, 11 - 50 employeesUsed the software for: 1-2 years. “I don't use it as inventory for sales, but as a library for all of the architectural samples we have in our office. Since the price increase, the cost doesn't make sense, and we will migrate to another app.“ April 22, 2025 RB Rosie B DirectorFurniture, 2 - 10 employeesUsed the software for: 6-12 months. “Great experience, fantastic cataloguing option for my home staging business, I havent been able to find anything else as user friendly or simple to see my inventory on hand and set up folders for homes where my staging is located, to easily move inventory from one to the other.“ May 6, 2025 DB Dinta B Property ManagerConstruction, 2 - 10 employeesUsed the software for: Less than 6 months. “One limitation we've noticed is that Sortly doesn't currently support having two different price fields for a single item (e.g., purchase price and resale price).“ May 5, 2025 ## Showing most helpful reviews Showing 1-25 of 957 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Sal J. ICT Security Manger Information Technology and Services Used the software for: Less than 6 months ### "Sortly Review" May 28, 2026 5.0 My overall experience with Sortly has been positive, particularly for basic inventory management needs. The platform is very user‑friendly, with an intuitive interface and mobile-first design that makes onboarding and day-to-day usage straightforward. It’s especially effective for small businesses that need simple, visual tracking without complex systems. Features like barcode scanning, photo-based inventory, and customizable folders help streamline operations and reduce manual errors. However, while it performs well for core use cases, limitations in reporting, integrations, and scalability can become noticeable as requirements grow. Overall, it’s a reliable and efficient tool for managing inventory at a foundational level. Pros What I liked most about Sortly is its simplicity and ease of use. The platform has a clean, intuitive interface that makes it quick to get started, even for users with limited technical experience. The mobile app is particularly useful, allowing inventory to be managed on the go with features like barcode and QR code scanning. I also appreciate how visual the system is, with photo-based tracking and customizable fields that make organizing items straightforward. Overall, it significantly reduces the complexity of inventory management and saves time by streamlining day‑to‑day tracking and reporting tasks. Cons What I liked least about Sortly is that it can fall short in several key areas. From a security perspective, there is limited visibility into controls and integrations compared to more enterprise-grade tools. In terms of value for money, pricing can increase quickly as inventory grows, making it less suitable for scaling small businesses. Customer support can be inconsistent, and response times aren’t always ideal. There are occasional bugs and syncing issues reported, especially with larger datasets. Tracking lacks real-time updates in some scenarios, and reporting capabilities are fairly basic, limiting deeper analysis and insights Review Source RK RACHEL K. PURCHASING MANAGER Warehousing Used the software for: 6-12 months ### "HIGHLY IMPRESSED WITH SORTLY" May 6, 2025 5.0 WE ARE VERY IMPRESSED WITH THIS SOFTWARE. WOULD HIGHLY RECOMMEND THIS PRODUCT DUE TO IT'S EFFICIENCY Pros I AM VERY IMPRESSED WITH HOW EASY IT IS TO USE SORTLY, ALSO THE SLEEK LOOK. I WOULD RECOMMEND THIS SOFTWARE AS IT HAS MANY DIFFERENT FUNCTIONS Cons THE ONLY ISSUE WE'VE FOUND IS WHEN PLACING A PURCHASE ORDER, IF THE PRODUCT PRICE IS ADJUSTED MANUALLY IN THE PURCHASE ORDER, AND IS DIFFERENT THAN THE CURRENT PRICE FOR THE STOCK INVENTORY, WHEN RECEIVING THE ORDER, THE ITEMS WILL BE MOVED TO INVENTORY AND SHOW AS A NEW PRODUCT. THE CURRENT INVENTORY WILL ONLY BE ADJUSTED CORRECTLY IF THE PRICING OF THE NEWLY ORDERED PRODUCTS MATCHES THE PRICING LISTED Switched from [Wasp Inventory](https://www.capterra.com/p/232310/InventoryCloud/) WE WERE LOOKING FOR A SOFTWARE THAT OFFERED MORE Review Source TG Tyler G. Inventory Manager Machinery Used the software for: Less than 6 months ### "Inventory Manager" May 6, 2025 3.0 Overall, my experience is positive. I would not recommend it since it is so basic. Pros Sortly is easy to use and create items. Easy to locate items with the search function Cons There is no "set" unit of measure. There is no physical inventory module. Only useful for very small number of items. Overall, the program is just too simple. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Company decision to switch from Excel to Sortly Review Source Response from Sortly May 8, 2025 Hi Tyler, Thanks for your feedback—we’re glad to hear Sortly has been easy to use and helpful for locating items! To clarify: Sortly includes a default unit of measure (“unit”), and many plans support custom fields. For physical inventory, you can use folders as locations to organize, count, and manage items by site. Also, Sortly scales well—some plans support over 10,000 items. It sounds like you may not have seen all the platform has to offer—we’d love to show you more! Feel free to reach out at support@sortly.com. RB Rosie B. Director Furniture Used the software for: 6-12 months ### "Great product for homestaging business - although a little too much functionality" May 6, 2025 5.0 Great experience, fantastic cataloguing option for my home staging business, I havent been able to find anything else as user friendly or simple to see my inventory on hand and set up folders for homes where my staging is located, to easily move inventory from one to the other. Pros Intuitive - easy to navigate and use, love the catalogue look for my staging business Cons the fact i cant just use the options i want, upgrading from advanced has been a large business expense for me, for functionality i just dont need! Alternatives considered [Odoo](https://www.capterra.com/p/135618/Odoo/) Reason for choosing Sortly doesnt look as easy to navigate - and more expensive Review Source JP Jordan P. Outside Plant Superintendent Telecommunications Used the software for: Less than 6 months ### "Very fortunate to have found this system!" February 12, 2025 5.0 My overall experience has been great and I will continue to use this product for years to come. The good thing is where there may be room for improvement or shortcomings, Sortly makes themselves available to listen to any and all customer-wanted-'tweaks' and a large portion of those are implemented into their product. Pros Sortly is a fantastic product! It's web-based which means I don't have to worry about getting a program loaded onto other users' machines; they can simply login. It has been very easy to upload items using a bulk file, but it's also easy to edit them if I didn't have all the information in my initial bulk file. The creation of labels and label printing is very user-friendly. I like the fact that I can choose where to start my labels on a label page so that I'm not wasting label sheets but I'm getting the most out of them. Cons I'll preface this by saying I'm fairly new to Sortly but I already have nearly 600 items added to my database so I've gotten a fair amount of use of this product in the last few months, however, there may be features that I'm just not good at that may alleviate my issues (but I haven't found them). Three things... 1) There needs to be a better 'transactional' procedure for me to "checkout" items to employees from our inventory that I know they are not bringing back. I know that I can move them to a separate file for tracking but I want the peace of mind to know that they are out of my system completely and not involved in any sort of my inventory count. 2) I would like the ability to further customize my labels. I need mainly barcodes on the labels but there are only two sizes offered for them which means I have to print out a qr code label with all the pertinent information on it, then add a barcode. I know they both scan the same but I have barcode scanners that I need to use so a barcode has to be on there. 3) I have my inventory listed in 'sections' so I would like to see a feature where I could print off an inventory checklist for someone to count an individual section and report back so that I can make adjustments. Switched from [Wasp Inventory](https://www.capterra.com/p/232310/InventoryCloud/) Seemed overly-complicated for the size of our inventory. Review Source TR Tom R. Vice President Construction Used the software for: 1-2 years ### "Inventory Issues resolved" February 6, 2025 5.0 We tried several other inventory management systems and Sortly is by far the best fit for us. Pros Sortly has allowed us to get control of our inventory and increase workflow in the field. Cons The learning process for old timers is a little cumbersome.... Switched from [Fishbowl](https://www.capterra.com/p/123794/Fishbowl/) Fishbowl was very cumbersome for our operation. We need an app based system as we have inventory in numerous locations on the east coast. Review Source KS Kayla S. Administrative Supervisor Furniture Used the software for: 6-12 months ### "Sortly, great for inventory movements, not great for inventory counting" February 3, 2025 3.0 Sortly is a great tool for inventory movements, but has some issues. Purchase orders allow you to track the item number, but that is not stored anywhere on the item itself. Pros Being able to move items from one folder to another, simulating actual locations. Cons The inability to not duplicate items based on the name, the pick list does not create reservations from the available inventory. Not being able to count inventory (cycle count) with predetermined fields and history of the count - the only way I have found to do a count is to insert a custom field and then delete it when I am finished with the count. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Lack of ability to do an inventory count and easily sort items based upon availability. Review Source Response from Sortly February 4, 2025 Hi Kayla, Thank you for sharing your experience with Sortly! We're glad to hear that you find it useful for tracking inventory movements and simulating real-world locations. 📦✨ We appreciate your detailed feedback on inventory counting, duplicate item management, and reservations with the pick list. While Sortly doesn't currently have a dedicated cycle counting feature, we’d be happy to offer suggestions on how to streamline your counting process using existing tools. Please reach out to our support team at https://help.sortly.com/hc/en-us/requests/new, and we’ll do our best to help optimize your workflow. Your insights are incredibly valuable as we continue to improve Sortly. Thank you for choosing us, and we look forward to supporting your inventory needs! BB Blake B. Inventory Manager Construction Used the software for: 1-2 years ### "Sortly is great!" February 11, 2025 5.0 Our experience with Sortly has been overwhelmingly positive. As our business grows, so does our use of Sortly. We love having an up to date and easy to use inventory control system that helps us keep costs down. Pros Sortly clearly takes user feedback very seriously. We have seen many of customer suggested changes implemented since we started using the program. Cons We have issues with notifications being inconsistent across devices occasionally. Alternatives considered [Fishbowl](https://www.capterra.com/p/123794/Fishbowl/) Reason for choosing Sortly Too expansive for our needs. What we needed was a very simple system that we could learn and grow with. Fishbowl was TOO personalized and required us to know exactly what we wanted already. Sortly gave us the freedom to experiment Review Source JB Jacob B. Director of IT Non-Profit Organization Management Used the software for: 6-12 months ### "A great program with disappointing management" January 28, 2025 3.0 A great program, but not modular enough to suit a use case that needs high item amounts and users, but not a lot of the more complex features. We \*just\* need to track inventory, but we need to track a lot of it. Pros Easy to create folders and items, easy to change quantities, app makes it simple to teach others, reporting is robust. Cons Too many features that we don't use. This is especially frustrating when we have to then pay extra for features that will never be helpful to us. Enterprise edition should be an a la carte situation. We recently had to drop to Premium from Enterprise due to an exorbitant price hike of over 77%. That is an untenable change in price. Seeing as this was only our first year with Sortly, we can no longer feel secure that we won't be hit by another surprise price hike down the line, and will begin looking for alternatives as soon as possible. Alternatives considered [Asset Panda](https://www.capterra.com/p/142562/Asset-Panda/) Reason for choosing Sortly They were more expensive (I do not believe that is the case anymore), and their product was a bit more complicated, so training staff would have been more of a challenge. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) We switched from a combination of PantrySoft, Homemade Spreadsheets, and a medical equipment tracker. We switched due to ease of use, and other programs having features we did not need, even though Sortly was more expensive than those others combined. Review Source Response from Sortly January 30, 2025 Hey Jacob, Thank you for sharing your thoughts on Sortly. We’re glad to hear that you find the program easy to use and appreciate the robust reporting and intuitive design! 😊 We’re truly sorry to hear about your frustration with the pricing structure and feature set. We understand how important it is for the solution to match your specific needs, and we regret that the price change has made you feel uncertain about continuing with Sortly. Your feedback about a more modular, a la carte approach is valuable, and we’ll be sure to share it with the team. If you have any questions or need assistance in adjusting your plan to better fit your needs, please feel free to reach out to us at https://help.sortly.com/hc/en-us/requests/new—we’d love to help. KR Keith R. Owner Construction Used the software for: 1-2 years ### "Sortly is the inventory app that delivers!" January 27, 2025 5.0 Sortly has assisted us in many ways, including minimizing costs, reducing time needed to manage our inventory, giving us the ability to quickly view our current inventory status, and greatly reducing paperwork. Pros Sortly is very easy to use. Support really listens to requests for enhancements and implements changes quickly. There are so many different ways to use this app. Cons We have been using Sortly for over a year and find minimal issues, and when we do, they are quickly addressed. One thing we would like is to have more available users in the Ultra package. We could utilize more of the features available within the app if more of our employees had a login and access to the app. Alternatives considered [Restroworks Inventory Management](https://www.capterra.com/p/214036/Restroworks-Inventory-Management/) Reason for choosing Sortly I do not remember the alternates I reviewed prior to purchasing Sortly. I was required to choose an option above, we did not look at Restroworks. Sortly met most of our needs and wants at a competitive cost. Review Source JM Jody M. Owner Museums and Institutions Used the software for: 2+ years ### "Sortly, a trusted source for all businesses!" January 19, 2026 5.0 Overall this platform has solidified comfort and reliability in handing the inventory off to the next stewards. Pros The Sortly platform provides great value and adaptability for large and small workflows. The secure app puts accessibility to your vast real time inventory in the palm of your hand! Cons Limitations on photo storage per item entry can prove to be a challenge forcing multiple folders as a work around. Review Source SF Sleiman F. Inventory Manager Wholesale Used the software for: 1-2 years ### "Makes our stockroom always ideal" July 21, 2025 5.0 Pros Sortly helps me to track all the contents of our stockroom so I do not have to second guess what is out of place or where. Every time it is much easier to find tools and spare parts as there are clear folders with product lines. Cons The one thing that I have analyzed is when I attempt to send large batches of data it will hold up longer than expected when I am updating our records to be audited annually. Review Source Response from Sortly July 22, 2025 Hi Sleiman, Thank you so much for the fantastic 10/10 review! 🙌 We're thrilled to hear that Sortly has made your stockroom easier to manage and helps you quickly locate tools and spare parts with clarity and confidence. That’s exactly what we aim for. We also appreciate you sharing feedback about delays when sending large batches of data. Would you mind reaching out to our Support team so we can gather more information about this? You can reach them at support@sortlyapp.com. Just throw in "Follow-Up: Large Upload Issue (Capterra Review)" as your subject line so we can connect the dots. Thanks again for being part of the Sortly community! AA Ashlyn A. Head Athletic Trainer Hospital & Health Care Used the software for: 2+ years ### "Sortly Makes Inventory Easy!" May 19, 2025 5.0 My employees and I have loved using Sortly for keeping our supplies in order and we have even suggested it to other departments. Pros Sortly is very user friendly and makes keeping inventory easier than ever before! We can keep track of when supplies is needed without having to go through and count every time or rely on an excel sheet. Cons The app can sometimes be hard to navigate, but no real issues! If you take the time to make folders and sort into categories it is worth it. Review Source Response from Sortly May 20, 2025 Hi Ashlyn, Thank you so much for your kind words and thoughtful review! We're thrilled to hear that Sortly has made managing your inventory easier and more efficient for you and your team. It's great to know that the ability to track supplies without relying on manual counts or spreadsheets has been a valuable upgrade. We appreciate your feedback about the app navigation—your tip about using folders and categories is spot on! We're always working to make Sortly even more intuitive and user-friendly, so your insights are incredibly helpful. It means a lot to us that you've recommended Sortly to other departments. We're grateful for your support and look forward to continuing to help you and your team stay organized! DF Donn F. Facilities Maintenance Fuel Facilities Services Used the software for: 1-2 years ### "It works, but only if you use it correctly, other wise there is no reason to have it " May 7, 2025 4.0 I helped when they set up our wearhouse the nee manager had no clue how to use or add things, i set up a lot of the items and jt was very easy. Pros ease of use for the end user, as a field service tech it is easy yo loonand see my inventory, as well as the inventory of other trucks near me. Cons It seems to lag or show the incorrect inventory occasionally. I wish it had a shopping cart, or macro keys you could set up for items that get used alot togather, so instead of having to move each item from your inventory to the store it was used, you could just add to the cart or list and then move the entire thing to the store or location where it was used. Review Source EH Elizabeth H. RECEPTIONIST Health, Wellness and Fitness Used the software for: Less than 6 months ### "Sortly keeps us organized" December 19, 2025 5.0 Overall I am very happy and so happy that my company decided to start using this for our inventory tracking. Pros I love how you can keep inventory of product at different locations, and not have to be there to triple check. Cons The update quantities interface could be a bit more user friendly. its a bit confusing adding quantities. Review Source JH Jared H. Gallerist Consumer Goods Used the software for: 1-2 years ### "The more I use it the better I like it!" May 5, 2025 4.0 Overall I think sortly is a great solution that pairs some of my favorite features from several inventory, manufacturing, and work flow programs. It's a great all in one solution for independant brands. Pros Image forward format allows me to find and reference products easily. Adding and moving inventory is very simple with is a huge help! Cons Better integration for automatic inventory updates would be helpful. If the features do exist they may have been complicated to set up which is why we currently run without automation. I am new to the platform and it seems like we could be optimizing how we used it if there was more feature and setup support from sortly team. Review Source TT Tim T. General Manager Construction Used the software for: 1-2 years ### "Great product " May 5, 2025 5.0 Its has been very help when transferring material between jobs and keeping a history of those transactions. Pros easy of use on all platforms and it keep account of all of the material cost for us. Cons nothing I can think of at this time it work pretty seamless for us Review Source KT Kim T. Owner Food Production Used the software for: 2+ years ### "Sortly- Not just for your business needs" May 6, 2025 5.0 Very good experience. I recommend Sortly to all of my friends. The more I use the app, the more I find uses for it! Pros I use Sortly for my baking inventory. I have over 500 cookie cutters and 700 stencils. I also use for my personal inventory for insurance purposes- jewelry, art, home purchases and medical records Cons I haven’t found anything I don’t like yet. I’ve been very satisfied with the application. Nothing bad to say Review Source CF Christine F. Customer Service , warranty admin Automotive Used the software for: 2+ years ### "Inventory with ease !" May 5, 2025 5.0 Sortly has helped me to communicate better with customers about the parts they need. It has reduced returns. Pros Being able to add photos of the parts. When sending out orders the customer can see what part is on the quote and I can see the availbility of the parts. Cons It is a little difficult to print reports. We dont use Excel sheets so it is a challenge. Other than that I love the program. Review Source SF SEANI F. Instructor Construction Used the software for: 1-2 years ### "Sortly feedback" May 5, 2025 5.0 I like this tool for inventory. It is great as long as co-workers use it too. Which is not your responsibility. Pros I like that it uses pictures to find what I am looking for quicker and easier. I like that it notifies me if an item has gotten below desired stock level. It is easy to add and subtract whatever is added or used Cons Not anything that I don't like. If it could alert others in a text or calendar to add or subtract, a as an instructor has a class that would be helpful. Review Source AG Armando G. Business Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Sortly: A tool for inventoy. " July 7, 2025 4.0 At the beginning, it was confused, it would be nice to have taining in more lengauges. Spanish for example. Pros It is friendly It needs to improve also in things, for example to think when it comes to learn the tool. How we can use it. Cons It is just in English language. There are more languages that should be great to have and be able to understand it quickly. Review Source Response from Sortly July 8, 2025 Hi Armando, Thank you so much for taking the time to share your feedback and for choosing Sortly for your inventory needs. We're thrilled to hear you’ve found the platform user-friendly, especially as you explore it further. We also truly appreciate your comments about the learning curve and the language limitations. You're absolutely right—having Sortly available in more languages would make onboarding and training easier for teams around the world. We're excited to share that we are actively working on expanding language support, and Spanish is one of our top priorities. Your input reinforces the importance of this work and helps us shape the future of Sortly. In the meantime, if there’s anything we can do to support your team—such as walkthroughs, personalized help, or training resources—please don’t hesitate to reach out. We’re here to help make your experience as smooth as possible. Thank you again for being part of the Sortly community! RT Riley T. Appliance technician Mechanical or Industrial Engineering Used the software for: 1-2 years ### "Thank goodness for Sortly" May 6, 2025 5.0 We changed to Sortly from a terrible inventory app and the ease of using it is amazing Pros The ease of locating part in my inventory has been a great luxury for me. Absolutely love it! Cons So far I have not found anything about this app that I don’t love. Just a few characters typed in and there it is Review Source NM Nick M. Warehouse Manager Civil Engineering Used the software for: 1-2 years ### "Nick's review" May 6, 2025 4.0 Experience with sortly was positive, helped us keep track of our stock nicely. Pros The software is easy to use and navigates well. The layout is simple and clean. It is also fast when changing things. Cons The mobile version's search was more effective than the desktop version. The mobile would only come up with exactly what you searched whereas the desktop would give you other "like" answers Review Source JP JT P. Materials Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Highly recommend Sortly!" May 5, 2025 5.0 Sortly has been a great tool for maintaining our medical supply inventory. Pros Easy to use. Has a simple user interface Cons Pretty satisfied now. Initially there were no default ways to indicate UOM but that feature has now been added. I do wish I could add UOM to my existing items. Review Source MM Maximo M. Senior Manager Ranching Used the software for: Less than 6 months ### "Solid sorting app for small businesses " February 5, 2025 5.0 Great UI, decent price for lower level subscriptions, great excel exporting. It does, however, lack the ability to edit transactions once made which can be frustrating. Pros It's UI is great. Easy to navigate, and aesthetically pleasing. Cons Lack of some features. Cannot make certain edits to transactions once they are complete. If I make a mistake when updating an item, it's now permanently on record. Can't change type of transaction after it's made either. Basically this means you have to get your transactions right first-try. When multiple people have access, that is unlikely. Review Source Response from Sortly April 2, 2025 Hi Maximo, Thanks so much for the thoughtful review and kind words about the UI! We’re really glad to hear that Sortly has been a solid fit for your small business so far. Totally hear you on the transaction editing limitations—you’re right that certain fields can’t be changed once a transaction is complete. That said, you can edit the transaction note, and we’d love to show you how. Just shoot us a message at support@sortly.com, and we’ll walk you through it! Appreciate you taking the time to share your experience—it helps us make Sortly even better. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.