---
title: "Sortly Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Sortly Software - reviews, pricing plans, popular comparisons to other Inventory Control products and more."
source_url: "https://www.capterra.com/p/169199/Sortly-Pro/"
page_type: "product"
language: "en"
---

# 

 Sortly Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Sortly

## What is Sortly?

Sortly helps businesses track inventory, materials, parts, tools, and equipment—from any device, in any location. Organize, customize, track, update, and manage your inventory in one easy app. Key Features: - Use from any device, any location - Mobile barcode & QR scanning - Barcode label generation - Low stock alerts & reports - Custom folders, fields & tags - Activity reports - Customizable user access - Offline access

## What is Sortly used for?

[Inventory Management](https://www.capterra.com/inventory-management-software/)[Inventory Control](https://www.capterra.com/inventory-control-software/)[Asset Tracking](https://www.capterra.com/asset-tracking-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 955 user reviews

Reviews sentiment

Positive

92%

Neutral

6%

Negative

2%

Pros & cons

Comprehensive inventory organization tools

Streamlined onboarding and daily tasks

High and unpredictable costs

Performance and syncing challenges

Starting price

$49

Flat Rate, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

-   Barcoding / 2026
-   Inventory Management / 2026
-   Asset Tracking / 2025
-   IT Asset Management / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Sortly?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.sortly.com&name=Sortly)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Sortly

4.5 (955)

VS.

[4.2 (1,128)](https://www.capterra.com/p/123794/Fishbowl/reviews/)

Starting Price

$49

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (955)

Ease Of Use

4.1 (430)

Value For Money

4.3 (841)

Value For Money

4.1 (320)

Customer Service

4.4 (742)

Customer Service

4.3 (421)

## Sortly alternatives

Highest Rated

[4.8 (1,186)](https://www.capterra.com/p/138689/Booqable/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.2 (2,059)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.2 (1,319)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[4.8 (757)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/169199/Sortly-Pro/alternatives/)

## FAQs about Sortly

Overview

### What problems does Sortly solve?

Sortly solves messy, spreadsheet-driven inventory tracking by centralizing stock counts, locations, movements, photos, and low-stock alerts in one simple system. It helps warehouse teams, field service crews, clinics, schools, and small-business operators reduce overordering, misplaced items, manual counting, paper sign-out processes, and onboarding friction for new staff.

Answer based on 702 reviews

Overview

### Which roles and teams benefit most from Sortly?

Sortly is most used by business owners, operations leaders, office administrators, and warehouse or inventory teams that need simple asset and stock tracking. Project and production managers use it to monitor supplies, equipment, and job materials, while executives rely on it for visibility into inventory levels, organization, and operational control.

Answer based on 953 reviews

Overview

### What company size and industries is Sortly built for?

Sortly is built mainly for small businesses, which make up 89% of reviewers, and it is used most in construction at 17%. It supports companies of all sizes, including midsize businesses at 7% and enterprises at 3%, with additional use across nonprofit organization management and retail, each at 4%.

Answer based on 953 reviews

Features and Usability

### What are the key features of Sortly?

Sortly includes core inventory management features like stock level tracking, equipment tracking, and multi-location organization through folders, subfolders, and tags. Reviewers also highlight mobile access with barcode or QR scanning, photo-based item records, customizable fields and reports, plus low-stock and expiration-date alerts for reordering and audits.

Answer based on 488 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Sortly starts with a free version and free trial, then the $49/month Advanced plan and $149/month Ultra plan. Reviewers say it can save time and purchasing costs, but smaller teams often call pricing high, especially when needing more users, custom reports, QuickBooks integration, or higher item limits.

Answer based on 213 reviews

Integrations

### Which third-party tools and platforms does Sortly integrate with?

Sortly integrates with Microsoft Excel, Slack, Microsoft Teams, QuickBooks Online, WordPress, Dropbox, Microsoft Access, and monday.com AI Work Platform. Reviewer mentions center heavily on Excel for imports and exports, while the official catalog also confirms Slack, Teams, and QuickBooks Online for communication and accounting workflows.

Answer based on 149 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Sortly?

Sortly is generally easy to onboard for small teams, nontechnical users, and frontline staff because the interface is visual and simple to learn. Training is available through in-person sessions, live online sessions, webinars, documentation, and videos. Admins or teams building custom setups usually need more time, guidance, and occasional retraining.

Answer based on 79 reviews

Getting Started and Support

### What customer support options does Sortly offer, and how do users rate the experience?

Sortly offers email/help desk, chat, a knowledge base, and FAQ/forum resources. Many users describe support as fast, helpful, and attentive to feature requests, with replies often arriving quickly. Some users report frustration with email-only back-and-forth, inconsistent response quality, generic answers, and difficulty resolving more complex issues.

Answer based on 88 reviews

Security

### How does Sortly handle data security and access control?

Sortly uses a secure, cloud-based app with real-time updates, multi-user access, customizable permissions, and multi-level access controls. Reviewers value mobile accessibility and team-wide visibility, but some report broad or limited permission settings, manual folder-permission assignment, occasional password glitches, and weak support for granular field-level restrictions.

Answer based on 14 reviews

## Who uses Sortly?

Based on Capterra reviews from the past 2 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Comprehensive inventory organization tools

91% positive reviews out of 341

Most reviewers indicate inventory management simplifies tracking, reduces errors, and supports real-time stock visibility across locations.

Aaron S.

IT Specialist, 201 - 500 employees.

"The software allows us to easily categorize and track our inventory, making it simple to locate items and manage stock levels effectively."

High and unpredictable costs

47% negative reviews out of 128

Some users report pricing increases, costly user expansions, and feature limitations make Sortly expensive for smaller operations.

Sirena M.

admin, 11 - 50 employees.

"I don't use it as inventory for sales, but as a library for all of the architectural samples we have in our office. Since the price increase, the cost doesn't make sense, and we will migrate to another app."

Streamlined onboarding and daily tasks

94% positive reviews out of 264

Most reviewers describe ease of use as enabling quick setup, intuitive navigation, and efficient team adoption.

Mark H.

Manager of Operational Excellence, 51 - 200 employees.

"Very very intuitive software that takes very little time to bring people up to speed on the every day use. "

Performance and syncing challenges

49% negative reviews out of 77

Some users say bugs, lag, slow updates, and syncing issues disrupt workflow, especially with larger inventories or multiple users.

Jonathan W.

Plant Superintendent, 501 - 1,000 employees.

"Sortly Loads way to slow, refreshing after every movement gets a little frustrating."

Intuitive and visually clear design

91% positive reviews out of 45

Most reviewers find the user interface straightforward, visually appealing, and easy for both new and experienced users.

Firdaus A.

Assistant Operations Manager, 51 - 200 employees.

"Easy to use, simple interface, many pictures can be put inside each item for detail point of view, need minor improvement"

## Features

AI summary

Based on 2,667 Inventory Control reviews

Capterra reviewers point to these as the top priorities when choosing Inventory Control software:

-   **Inventory Management** (**56%** of reviewers rated this feature as critical)
-   **Inventory Tracking** (**49%**)
-   **Item Management** (**35%**)

Sortly supports all three top features: **Inventory Management**, **Inventory Tracking**, and **Item Management**. Together, these capabilities help businesses keep stock levels organized, monitor item movement accurately, and maintain detailed records for individual products, allowing teams to improve inventory accuracy, reduce manual errors, and make faster day-to-day inventory decisions.

Inventory Management

4.5 (408)

96.32% of 408 reviewers that rated this feature as important or highly important

You get a straightforward way to organize, update, and visualize inventory, including folders, tags, and barcodes. Reviewers indicate it’s valuable for tracking stock, managing supplies, and reducing errors, but some want better reporting and Android scanning support.

Inventory Tracking

4.6 (450)

86.00% of 450 reviewers that rated this feature as important or highly important

It helps you monitor inventory movement, track item locations, and see usage history. Some reviewers find tracking across jobs, users, and sites helpful for audits and job costing, though a few mention reporting complexity and wish for easier historical usage analysis.

Item Management

4.4 (116)

77.59% of 116 reviewers that rated this feature as important or highly important

Collect, organize, and track inventory/product data including item numbers, descriptions, etc.

Order Management

4.2 (200)

67.50% of 200 reviewers that rated this feature as important or highly important

Manage and track customer orders for goods, investments, or any other purchases

Purchase Order Management

3.8 (16)

43.75% of 16 reviewers that rated this feature as important or highly important

Create, send, and track purchase orders and their statuses

Inventory Control

4.5 (510)

91.37% of 510 reviewers that rated this feature as important or highly important

Sortly offers customizable inventory control, letting you track item locations, set reorder points, and monitor stock across multiple sites. Users think real-time alerts and easy movement of items help avoid shortages, though some mention QR code and spreadsheet limitations.

Sortly 71 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting Integration: Integrate with a third-party accounting system
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Escalation: System alerts about the need to escalate an issue or request
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Asset Assignment: Assign assets to users, job sites, and vehicles to ensure accountability
- Asset Kitting: Bundle equipment together to rapidly perform actions across multiple assets
- Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Barcode Generation: Create unique barcodes that tie to a specific product(s) in order to track inventory
- Barcode Recognition: The ability to identify a barcode on or within an image or packaging
- Barcode/Label Management: Print and scan barcode or labels
- Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking
- Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags
- Batch Printing: Enables the printing of multiple correspondence items at one time.
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price
- Check-in/Check-out: Track the status of assets and whether they're checked in or out
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Reports: Alter the layout and content of reports
- Customization: Create labels for products that contain required information such as colors, sizes, dates, etc.
- Data Import/Export: Import and export data to and from software applications
- Dispatch Management: Manage sending personnel and resources to a site as needed
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Equipment Tracking: Track the location of specific equipment at all times
- Expiration Date Management: Monitor expiration dates for inventory items
- Forecasting: Form predictions based on past and present data/trends
- Historical Reporting: Information, data and reports that are being tracked over time
- Inventory Auditing: Cross-checking financial records with physical inventory counts and records
- Inventory Control: Sortly offers customizable inventory control, letting you track item locations, set reorder points, and monitor stock across multiple sites. Users think real-time alerts and easy movement of items help avoid shortages, though some mention QR code and spreadsheet limitations.
- Inventory Management: You get a straightforward way to organize, update, and visualize inventory, including folders, tags, and barcodes. Reviewers indicate it’s valuable for tracking stock, managing supplies, and reducing errors, but some want better reporting and Android scanning support.
- Inventory Optimization: Maintain and control the stock level of inventory
- Inventory Tracking: It helps you monitor inventory movement, track item locations, and see usage history. Some reviewers find tracking across jobs, users, and sites helpful for audits and job costing, though a few mention reporting complexity and wish for easier historical usage analysis.
- IT Asset Tracking: Monitor the movement of one or more IT assets throughout the organization
- Item Management: Collect, organize, and track inventory/product data including item numbers, descriptions, etc.
- Kitting: Group and package individual but related items as one package set
- Label Designer: Create labels for products that contain required information such as colors, sizes, dates, etc.
- Label Templates: Premade examples and templates for labels
- Location Tracking: Identify the physical location of an individual, asset, device, etc.
- Manufacturing Inventory Management: Software specialized for manufacturers to track work orders, bills of materials, and manufacture orders to help streamline operations
- Mobile Access: With mobile access, you can manage inventory from anywhere using phones or tablets, scan barcodes, and update records in real time. Reviewers appreciate the flexibility and convenience, though some wish all desktop capabilities—like purchase orders—were available on mobile.
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels
- Multi-Location: Manage and support multiple locations
- Order Management: Manage and track customer orders for goods, investments, or any other purchases
- Order Tracking: Track orders throughout the fulfillment process
- Product Identification: Ability to link barcodes or serial numbers with specific items for identification
- Purchase Order Management: Create, send, and track purchase orders and their statuses
- Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity
- QR Codes: Matrix barcode that stores information
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reorder Management: Purchase and replenish product stock based on inventory levels and needs
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Search/Filter: This capability lets you quickly find items by name, SKU, tags, or barcodes, saving time when managing large inventories. Users say search is fast and flexible, but some report issues with exact matches, mobile usability, and filter complexity.
- Serial Number Tracking: Track and assign specific serial numbers to products
- SKU/UPC Codes: Internal and external product tracking codes
- Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Warehouse Management: Manage and track operations and inventory within warehouses
- Work Order Management: Creating, assign, and track jobs and/or tasks for work orders

---

Get Advice

We can help you find the software with the features you need.

Features

4.3 (955)

4.3

Based on 955 reviews

## Pricing

Value for money

4.3 (841)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/169199/Sortly-Pro/pricing/)

Advanced

$49.00

Flat Rate,Per Month

It includes:

-   2 User Licenses
-   Unlimited QR Code Label Generation
-   500 Unique Items
-   In-app Barcode & QR Code Scanning
-   Low Stock Alerts

Ultra

$149.00

Flat Rate,Per Month

It includes:

-   5 User Licenses
-   Unlimited QR Code & Barcode Label Creation
-   Purchase Orders
-   2,000 Unique Items
-   In-app Barcode & QR Code Scanning
-   Low Stock Alerts
-   Slack Integration
-   Microsoft Teams Integration

Premium

$299.00

Flat Rate,

It includes:

-   8 User Licenses
-   QuickBooks Online Integration
-   Customizable Role Permissions
-   Purchase Orders
-   Unlimited QR Code & Barcode Label Creation
-   5,000 Unique Items
-   Low Stock Alerts
-   Slack Integration
-   Microsoft Teams Integration
-   Onboarding Training Session

Enterprise

Custom Quote Available

It includes:

-   Unlimited Items
-   Unlimited Custom Fields
-   Purchase Order Capability
-   QuickBooks Online Integration
-   Dedicated Customer Success Manager
-   10,000+ Unique Items
-   12+ User Licenses
-   API and Webhooks
-   Unlimited QR Code & Barcode Label Creation

Value for money

4.3 (841)

4.3

Based on 841 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (742)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (742)

4.4

Based on 742 reviews

## User reviews

Overall rating

4.5

Based on 955 reviews

Filter by rating

5(613)

4(268)

3(58)

2(7)

1(9)

Mentioned topic

Sorted by most recent

CC

Craig C.

Consultant of Continuous Improvement

Insurance

### "Sortly makes inventory management a breeze"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

August 12, 2026

Recently, I consulted on a continuous improvement project aimed at cleaning up one of our warehouses. We used Sortly as one of our solutions. From the intuitive and clean UI, to the use of photos, to its offline functionally, we found it to be an incredibly useful complement to the new stocking and storage procedures put in place. I’d definitely recommend Sortly to others!

Pros

The best thing about Sortly is its clean visual interface, use of photos for instant recognition of items, and awesome nesting/folder structure. I also found the ability to use it offline to be useful as the internet connection in our warehouses is inconsistent.

Cons

After wrapping up the project, I found the reporting and analytics features to be a bit limited. With that said, I was able to complete my executive summary and report-out without issue.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Technical support

Accounting

### "Reviewing sortly "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

August 9, 2026

Overall, my experience with Sortly was positive. It was easy to use and provided a convenient way to organize, track, and manage inventory. The interface was straightforward, although some advanced features and larger inventories required more time to manage.

Pros

What I liked most about Sortly was its simple and user-friendly interface. It made it easy to organize, track, and manage inventory, with clear visibility into items and their details.

Cons

One downside of Sortly is that some advanced features may require a higher-priced plan. The platform can also take some time to set up and organize when managing a large inventory.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Sal J.

ICT Security Manger

Information Technology and Services

### "Sortly Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 28, 2026

My overall experience with Sortly has been positive, particularly for basic inventory management needs. The platform is very user‑friendly, with an intuitive interface and mobile-first design that makes onboarding and day-to-day usage straightforward. It’s especially effective for small businesses that need simple, visual tracking without complex systems. Features like barcode scanning, photo-based inventory, and customizable folders help streamline operations and reduce manual errors. However, while it performs well for core use cases, limitations in reporting, integrations, and scalability can become noticeable as requirements grow. Overall, it’s a reliable and efficient tool for managing inventory at a foundational level.

Pros

What I liked most about Sortly is its simplicity and ease of use. The platform has a clean, intuitive interface that makes it quick to get started, even for users with limited technical experience. The mobile app is particularly useful, allowing inventory to be managed on the go with features like barcode and QR code scanning. I also appreciate how visual the system is, with photo-based tracking and customizable fields that make organizing items straightforward. Overall, it significantly reduces the complexity of inventory management and saves time by streamlining day‑to‑day tracking and reporting tasks.

Cons

What I liked least about Sortly is that it can fall short in several key areas. From a security perspective, there is limited visibility into controls and integrations compared to more enterprise-grade tools. In terms of value for money, pricing can increase quickly as inventory grows, making it less suitable for scaling small businesses. Customer support can be inconsistent, and response times aren’t always ideal. There are occasional bugs and syncing issues reported, especially with larger datasets. Tracking lacks real-time updates in some scenarios, and reporting capabilities are fairly basic, limiting deeper analysis and insights

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Anonymous User

Responsabile di magazzino

Logistics and Supply Chain

### "gestione inventario semplice, pratica ed efficace"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

2/10

May 13, 2026

Sortly è una piattaforma estremamente intuitiva e semplice da utilizzare. L’interfaccia è chiara, moderna e permette di gestire l’inventario in modo rapido anche senza particolari competenze tecniche. Molto utile la possibilità di organizzare prodotti tramite immagini e codici a barre, rendendo il monitoraggio più efficiente. L’app mobile è pratica e funzionale, ideale per lavorare anche in movimento. Nel complesso, è una soluzione eccellente per piccole e medie attività che cercano un sistema di gestione inventario immediato, organizzato e affidabile.

Pros

Interfaccia molto intuitiva, facile da configurare e utilizzare fin da subito. Ottima la gestione tramite immagini e codici a barre, che rende l’organizzazione dell’inventario veloce e ordinata. App mobile molto comoda.

Cons

Alcune funzionalità avanzate e opzioni di personalizzazione potrebbero essere più sviluppate, soprattutto per aziende con esigenze più complesse. Il costo può aumentare con piani più avanzati.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HL

Henry L.

Purchaser

Food & Beverages

### "Sortly and me, over 1 year"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

March 19, 2026

Very helpful. Easy to use,and intuitive. If you need help the AI is one of the better ones at helping from what I've seen. I've used a handful of other inventory tracking software, this one is for me.

Pros

Sortly helps me keep track of inventory and pricing which allows me to not overspend and over store. Whenever I do have problems, the chatbot which is AI, is actually helpful. It will take you step by step on how to do things and when features arent available it will let you know. I've confimed it with a human agent.

Cons

I don't know if its just me, but I don't have the ability to move items without making a new item and losing all the history. Because of this, i have to keep a item with a inventory of 0, just so i can have the history of the item for a couple of months before i delete it entirely.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 2, 2026

Hi Henry, Thanks so much for the thoughtful review! It is great to hear Sortly is helping you stay on top of inventory and spending, and that the in-app guidance has been useful. On the item movement issue you mentioned, that is definitely something we can help with. You should be able to move items without losing their history, so it sounds like there may just be a specific setup or workflow tweak needed. Please reach out to our support team at support@sortlyapp.com and mention this review. We would be happy to walk you through the exact steps and make sure everything is working the way you expect!

MG

Matt G.

Project Manager

Construction

### "Helpful sorting app "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

March 3, 2026

Sortly is an easy to use program that can help track tools to maintain their whereabouts and even tag tools that needs maintenance.

Pros

Easy program to use. We utilize this to track out tools catalogue to ensure locations and status of the tools.

Cons

Small learning curve to get used to the nuances of the program. Easy to learn though and comes with helpful tips to implement.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JM

Jody M.

Owner

Museums and Institutions

### "Sortly, a trusted source for all businesses!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 19, 2026

Overall this platform has solidified comfort and reliability in handing the inventory off to the next stewards.

Pros

The Sortly platform provides great value and adaptability for large and small workflows. The secure app puts accessibility to your vast real time inventory in the palm of your hand!

Cons

Limitations on photo storage per item entry can prove to be a challenge forcing multiple folders as a work around.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CJ

Cara J.

Campus Coordinator

Education Management

### "An Inventory Must Have"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

January 12, 2026

It is extremely helpful when it comes to keeping track of my inventory. No one wants to count every item every quarter.

Pros

How easy it is to add, subtract and edit items. Which is very important so I am not constantly recounting things.

Cons

It doesn't give real-time low inventory items that need to be ordered. On the front page, it does give items that are needed but the quantity needed is never ordered. There is a disconnect somewhere.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 26, 2026

Hi Cara! We saw that you updated your review and left a note about not being able to see real-time low inventory. There are a couple of ways to see this in the app. Can you please reach out to us at support@sortlyapp.com and reference this review so we can assist? Thanks!

EH

Elizabeth H.

RECEPTIONIST

Health, Wellness and Fitness

### "Sortly keeps us organized"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 19, 2025

Overall I am very happy and so happy that my company decided to start using this for our inventory tracking.

Pros

I love how you can keep inventory of product at different locations, and not have to be there to triple check.

Cons

The update quantities interface could be a bit more user friendly. its a bit confusing adding quantities.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Anonymous User

Project Manager

Warehousing

### "Sortly Project Management"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

December 5, 2025

Pros

Sortly is an easy platform where many client's inventory can be managed in one place. The software can be used to create pick lists to ship client materials out which is nice.

Cons

Sortly does not have real time inventory tracking. When you place pick lists it does not show available inventory until it is actually "Picked"

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/169199/Sortly-Pro/reviews/)

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