# Page 13 | Sortly Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 13 - Is Sortly the right Inventory Control solution for you? Explore 952 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/169199/Sortly-Pro/reviews

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Sortly

4.5 (952)

[View alternatives](https://www.capterra.com/p/169199/Sortly-Pro/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 13 - Reviews of Sortly

## Showing most helpful reviews

Showing 301-325 of 952 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

FA

Firdaus A.  
Assistant Operations Manager  
Machinery  
Used the software for: 2+ years

### "Sortly Improvement"

August 3, 2024

4.0

Easy to use, simple interface, many pictures can be put inside each item for detail point of view, need minor improvement

Pros

can be access by computers and mobile phone, interface easy to understand

Cons

To print out the QR code labelling sticker, the size dont have much option

Review Source

KK

Ken K.  
Global Key Account Manager  
Chemicals  
Used the software for: 1-2 years

### "Good UX design"

August 2, 2024

4.0

I use this app for the sample inventory in my office. My colleagues love this app due to its simplicity and how easy it is to use. I didn't even need to explain how to use it.

Pros

Simple interface. It is very easy to use and modify the setting.

Cons

The annual subscription cost is high. I could have used an app with less than half the cost.

Review Source

SP

Spilios P.  
Majority Shareholder  
Renewables & Environment  
Used the software for: 2+ years

### "Major enabler for my business"

July 19, 2024

5.0

Super positive, we finally know our stock, and adjust to business needs easily and effectively. Stock control is so easy.

Pros

We know all the items we haven on stock, we add and remove according to our needs. The app is wonderful and all our team collaborates efficiently.

Cons

It is still hard to get reports in pdf, with pictures. I would like to be able to.semd to my supplier in bulk. At this point we have mainly xls with links for pictures

Review Source

OQ

Orlando Q.  
WHS Logistics Manager  
Telecommunications  
Used the software for: 1-2 years

### "WHS & Logistics Use - Telecommunication Company"

July 22, 2024

5.0

Overall Sortly is a huge resource for our inventory tracking for order processing and procurement services.

Pros

The ability to export our full inventory, and the ability to pull images of kitted items to send to techs in the field.

Cons

Awaiting the ability to create pick lists.

Alternatives considered

[Asset Panda](https://www.capterra.com/p/142562/Asset-Panda/)

Reason for choosing Sortly

Asset Panda did not have some of the features Sortly had available.

Review Source

RD

Robert D.  
Warehouse Officer  
Facilities Services  
Used the software for: 6-12 months

### "Sortly App Review"

August 1, 2024

4.0

Over-all Sortly is simple to use. You don't have to e a rocket scientist to use the app. Of course every app should be tried or used often to really know the capability of the app. FOr our company Sortly is what we need to organize our small warehouse

Pros

1\. Ease of use. It is a simple plus and minus app 2. You can categorize items thru folders 3. Easy report generation 4. App developers listen to clients suggestion on ways to improve the app

Cons

Limited units of measurements considering the many items that cannot be defined by the default units if measurement

Review Source

SF

Stephanie F.  
Manager  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "WOnderful app for business inventory"

August 2, 2024

5.0

This has been a game changing tool for our facility. We finally have a handle on our inventory.

Pros

Ease of use, flexibility for inventory input

Cons

Sortly has been working well for us so far.

Review Source

ND

Nancy D.  
Owner Designer  
Construction  
Used the software for: 1-2 years

### "We love Sortly!"

July 19, 2024

5.0

Overall our experience is really great. It does what we need it to do. There are some parts of the software we do not use. Customer service has been good the few times we have needed to reach out.

Pros

This is our first inventory management software for our construction and design firm. It was easy to set up. Now we know where each and every item/part is located, in storage, in route or on the job-site. It's really helped make our work more efficient.

Cons

The cost is a little high. We like the software, but it is a large expense for smaller firms.

Reason for choosing Sortly

Sortly seemed to have the critical items we needed and reviews on-line were good. It seemed to have an easier set-up than some of the others.

Review Source

BG

Ben G.  
Purchasing Manager  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "Review of Sortly"

July 23, 2024

4.0

Pros

Easy to setup and has a friendly UI. Can be used for general inventory management and tracking. Quite customisable.

Cons

Inventory tracking starts to become untangled when moving quantities of stock across various sites, items don't automatically combine when you might expect them to. There is no incoming inventory system or any hold for items on order but not booked in.

Review Source

SD

Samantha D.  
Diesel Mechanic  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "Recommend this app"

August 8, 2024

5.0

Absolutely love it. Easy to use keeps track of everything awesome app

Pros

How easy it is to navigate. Keeps everything. Organized.

Cons

Having to sync it all the time. Anytime app opens it should be synced up

Review Source

VK

Vinesh K.  
Director  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Great software to make stock taking a breeze!"

August 10, 2024

5.0

Pros

Shortly has made inventory management so easy for us. we have had sorely for over 18 months now and it has brought great efficiency with stock management and keeping costs under control. Would highly recommend this to everyone.

Cons

Nothing in particular that comes to my mind,

Review Source

MM

Mel M.  
Warehouse Ass  
Construction  
Used the software for: 1-2 years

### "Sortly for Inventory Tracking"

August 5, 2024

5.0

Easy to learn. Very intuitive and several options to complete the same task similar to windows

Pros

Good inventory tracking ability to follow inventory from arrival and warehousing to when taken to the field.

Cons

The ability to build a packing slip within the app thru drag and drop or click and add as a group to a preloaded packing slip

Review Source

MR

Monica R.  
Office Admin  
Chemicals  
Used the software for: 2+ years

### "Cleaning UP KC Review "

July 23, 2024

3.0

Overall, the gist of it is good, but it can improve

Pros

Being able to see and or print Transaction reports

Cons

When other users want to "check out" chemicals it can throw off the inventory when scanning. It does not update in real-time.

Review Source

Response from Sortly

July 29, 2024

Hi Monica, I understand how frustrating it can be when the inventory doesn’t update in real-time, especially when other users are checking out chemicals. All items should sync automatically, so please reach out to support@sortly.com. We’ll help troubleshoot this issue to get everything running smoothly.

DC

Darren C.  
Operations Manager  
Consumer Goods  
Used the software for: 1-2 years

### "A superb way of monitoring and maintaining your stock levels"

July 30, 2024

5.0

My overall experience with Sortly has been very positive. It has made maintaining and monitoring our stock levels a lot easier across all of our sites.

Pros

The ease in which I can add and delete stock on a daily basis and monitor the stock levels at each of our four sites.

Cons

I find it a long process to work out how much stock has been added and taken away in a month. I would like to be able to check what the stock level was on the 1st of each month and then what they were on the last day of each month without having to run through all of the history or transactions.

Review Source

NF

Nadia F.  
Office Assistant  
Entertainment  
Used the software for: Less than 6 months

### "Sortly Review"

February 3, 2025

5.0

Pros

convenient, can use it on your phone so it made working away from your desk easy.

Cons

sometimes slow on the app, i have no other complaints

Review Source

RC

Rusty C.  
Owner  
Consumer Services  
Used the software for: 2+ years

### "Super Happy with the product"

July 23, 2024

5.0

By far the best customer service I've ever received. Even now after we've used it for several years, the service is still excellent.

Pros

By far, the customer service. I haven't had any issues, but when I do have a question it is answered quickly.

Cons

So far I haven't found an issue that we aren't happy with.

Reason for choosing Sortly

Customer Service.

Switched from

[Wasp Asset](https://www.capterra.com/p/80853/AssetCloud/)

Cost, ease of use, but most of all the customer service.

Review Source

KP

Kelly P.  
Director of Sales and Marketing  
Wholesale  
Used the software for: 2+ years

### "My Sortly Experience"

July 24, 2024

4.0

It helps us daily to remain on track in terms of counts and schedules.

Pros

As our company continued to grow, we needed an actual program to maintain accuracy. Our inventory control is critical. We rely on Sortly daily when scheduling large orders and manufacturing.

Cons

Overall, we are satisfied. It was easy to use and train other employees to use.

Reason for choosing Sortly

When exploring different options, Sortly seemed to have the functionalities that suited our needs.

Review Source

JP

Jesse P.  
Facility manager  
Construction  
Used the software for: 2+ years

### "We use it and love it"

August 1, 2024

5.0

Use it almost daily. Business has enough stress without over complicated difficult inventory app. It works

Pros

Sensibly intuitive. All the features without the complications.

Cons

I really can't think of any. We don't use every single feature available but what we do use is simple and effective.

Review Source

JP

Joost P.  
CTO  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great for small and medium businesses"

July 23, 2024

5.0

Pros

Sortly is great and easy to setup. It does the basics very well and non trained users can use the platform straight away. QR code scanning makes everything a breeze.

Cons

It is lacking some more advance features and it is really for smaller operations. The highest tier is too expensive

Reason for choosing Sortly

Ease of use and how quick it is to setup when you get started

Review Source

MK

Michelle K.  
Director  
Retail  
Used the software for: 2+ years

### "Value for money for simple inventory management "

July 29, 2024

4.0

Pros

It’s very easy to use and set up. For a small business, it is exactly what I need to keep track of item movements.

Cons

SKU changes are not reflected across different locations / folders. For example, if I update the title or pics, I have to do the changes in each of the location / folder

Review Source

SZ

Sheri Z.  
Office Manager  
Building Materials  
Used the software for: 2+ years

### "Fabulous software that's easy to use!!"

July 18, 2024

5.0

We love using Sortly to keep track of our remnant inventory - it's easy to use and has many options.

Pros

Easy to use and keep track of our remnant inventory.

Cons

As I don't use all the options on a daily basis, it takes a minute or two to remember how to use the download and/or reporting options. However, the HELP information always gets me the information I need.

Review Source

PB

Peter B.  
Manager  
Hospitality  
Used the software for: 2+ years

### "Sortly Use"

July 24, 2024

3.0

Sortly does well with our basic warehouse management tasks.

Pros

Its pretty easy to use and search various parts of our inventory

Cons

I wish it interfaced with a POS system to integrate it more to our overall systems

Review Source

Response from Sortly

July 29, 2024

Hi Peter, Thank you for your feedback! We appreciate you taking the time to share your thoughts. We understand the importance of having our system interface with a POS system for better integration with your overall operations. We will pass your suggestion along to our product team for consideration in future updates. If you have any other suggestions or need assistance with anything else, please don't hesitate to reach out at support@sortly.com.

KV

KOURTNEY V.  
Inventory  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Non Profit Usage of Sortly"

July 24, 2024

4.0

Pros

We've been using Sortly for our inventory management, and it has been a game changer for our team. One of the biggest pros is the user-friendly website and app, which make it incredibly easy to quickly search for any item in our inventory. While it did take some time to find the best process for managing each individual item, once we got the hang of it, we found the system to be intuitive and efficient. Sortly has truly streamlined our inventory management process and we highly recommend it to others looking for a reliable solution.

Cons

The photo quality when saving from the app can be an issue. Sometimes, it crops photos weirdly or blurs the items, which can be a bit frustrating. Despite this, Sortly has truly streamlined our inventory management process, and we highly recommend it to others looking for a reliable solution.

Review Source

TW

Triandie W.  
CEO  
Child Day Care Services  
Used the software for: 2+ years

### "Sortly Review"

July 25, 2024

5.0

Pros

I like the ease of use for Sortly. None of my employees have trouble navigating the website.

Cons

The least thing I enjoy about Sortly would be the cost. While yes it can be a bit pricey it is well worth it though.

Review Source

LG

Lydia G.  
Associate  
Consumer Services  
Used the software for: 6-12 months

### "Shortly review"

August 1, 2024

5.0

I had an amazing experience with this app. It was very easy and helped to keep things organized

Pros

The app was very easy to use for my business. I was able to locate every category in an organized matter.

Cons

The only thing that I don’t love was that there was only a limited amount of people that could be on one account. I think you had to pay for more people, but it would’ve been a little more convenient if the app would allow at least 4/5 people to use one account.

Review Source

AO

Alethia O.  
Administrative Assistant  
Construction  
Used the software for: 1-2 years

### "Sortly App "

July 19, 2024

5.0

Our business would highly recommend the Sortly App to anyone that needs an affordable App to help keep up with inventory of tools and equipment.

Pros

Sortly has helped our business by keeping our inventory organized all in one App. It's user friendly and has all the functions that one would need to enter and locate any tools or equipment that we have out in the field. I have enjoyed using this App since day one.

Cons

I at this point we have no complaints on how the App is used. It fits our business needs and has brought us a long way from keeping up with things by paper.

Review Source

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