# Page 2 | Sortly Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Sortly the right Inventory Control solution for you? Explore 953 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/169199/Sortly-Pro/reviews --- Sortly 4.5 (953) [View alternatives](https://www.capterra.com/p/169199/Sortly-Pro/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 2 - Reviews of Sortly ## Showing most helpful reviews Showing 26-50 of 953 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Sal J. ICT Security Manger Information Technology and Services Used the software for: Less than 6 months ### "Sortly Review" May 28, 2026 5.0 My overall experience with Sortly has been positive, particularly for basic inventory management needs. The platform is very user‑friendly, with an intuitive interface and mobile-first design that makes onboarding and day-to-day usage straightforward. It’s especially effective for small businesses that need simple, visual tracking without complex systems. Features like barcode scanning, photo-based inventory, and customizable folders help streamline operations and reduce manual errors. However, while it performs well for core use cases, limitations in reporting, integrations, and scalability can become noticeable as requirements grow. Overall, it’s a reliable and efficient tool for managing inventory at a foundational level. Pros What I liked most about Sortly is its simplicity and ease of use. The platform has a clean, intuitive interface that makes it quick to get started, even for users with limited technical experience. The mobile app is particularly useful, allowing inventory to be managed on the go with features like barcode and QR code scanning. I also appreciate how visual the system is, with photo-based tracking and customizable fields that make organizing items straightforward. Overall, it significantly reduces the complexity of inventory management and saves time by streamlining day‑to‑day tracking and reporting tasks. Cons What I liked least about Sortly is that it can fall short in several key areas. From a security perspective, there is limited visibility into controls and integrations compared to more enterprise-grade tools. In terms of value for money, pricing can increase quickly as inventory grows, making it less suitable for scaling small businesses. Customer support can be inconsistent, and response times aren’t always ideal. There are occasional bugs and syncing issues reported, especially with larger datasets. Tracking lacks real-time updates in some scenarios, and reporting capabilities are fairly basic, limiting deeper analysis and insights Review Source RA Ricardo A. Logistics Manager Construction Used the software for: 2+ years ### "Simple and Visual Inventory Management That Works" May 7, 2025 4.0 Overall, my experience with Sortly has been positive. It’s a practical and intuitive tool for organizing inventory, especially with the visual layout and tagging system. While the free version has its limitations, the core features work well and have helped streamline inventory tracking. Pros What I liked most about Sortly is how easy it is to organize and track inventory visually. The interface is user-friendly, and I really appreciated being able to add custom tags, barcodes, and photos to each item. It makes managing stock much more intuitive. Cons What I liked least is that some of the more useful features—like custom reports and multi-user access—are only available in the higher-tier plans. Also, the mobile app can lag a bit when handling a large inventory. Review Source Response from Sortly July 13, 2025 Hi Ricardo, Thank you so much for taking the time to leave this thoughtful review—and for being a loyal Sortly user for over two years! We're thrilled to hear that the visual layout, intuitive interface, and customizable features like tags, barcodes, and photos have made a real difference in how you manage inventory. Helping logistics professionals like you streamline operations is exactly what we strive for. We also appreciate your candid feedback about feature availability across plans and the mobile app performance with large inventories. Your insights are incredibly valuable, and we’ve passed them along to our product and engineering teams. We’re always working to expand access and optimize performance, so stay tuned for continued improvements. Thanks again for your support and for recommending Sortly. If there’s ever anything we can do to make your experience even better, please don’t hesitate to reach out! HD Heather D. Owner Retail Used the software for: 2+ years ### "If I could give a zero I would " June 27, 2025 1.0 We have been with Sortly since 2020. Our price went from $1500 per year to $2750, which we weren’t happy with but accepted it. Now one year later the price increased 93% to $5360 and no installment plan! We have been promised integrations that never materialized. The system is not always good about syncing with other users. For the service and features you are getting it is not worth it. Pros Ease of use, photos and QR codes generated. Nice way to organize inventory especially retail mixed with custom orders. Cons Poor customer communication and service, not able to integrate with popular common software programs, greedy price increases with little warning to existing customers Alternatives considered [Square for Retail](https://www.capterra.com/p/170272/Square-for-Retail/) Reason for choosing Sortly QR codes, ease of creating folders, more dynamic Review Source Response from Sortly July 1, 2025 Hi Heather, Thank you for your feedback and for being with Sortly since 2020. We’re glad to hear that features like QR codes, photos, and folder organization have been helpful in managing your inventory. We understand your concerns around the recent pricing changes. These updates weren’t about simply charging more—after holding legacy pricing steady for over six years while continuing to invest in product improvements and infrastructure, a pricing adjustment became necessary to align with the value we now offer. That said, we regret how this impacted your experience. We also recognize your frustrations around syncing and the delay in promised integrations. These areas remain a top priority for us. Please know we’ve also shared your comments directly with your Customer Success Manager and passed your feedback along to our leadership team for further review. Thank you again for your candid input. - Stephanie AC Amanda C. owner Design Used the software for: 2+ years ### "Super disappointed after all these years" May 5, 2025 1.0 Previously, I recommended Sortly to other people in my line of business. I now tell them to stay away. Pricing does not reflect the level of customer service needed by small business owners. Pros It was fine when I was starting out and didn't need anything too robust, but the price previously reflected that and was fine. Now I feel "stuck" with Sortly because I've invested countless hours over the years trying to figuring out how to make it work for our business. When I ask questions of the Sortly team, I'm told they don't offer certain options. I then have to Google to find work arounds that could have been suggested by Sortly. Cons Customer service is poor. Since Sortly says speaking to customers on the phone would "slow them down"... I had a 25 email exchange over the course of 2 weeks. My questions could have been solved with a 10 minute call. The change in pricing was upsetting, not handled well by the Sortly team, 2 to 3 weeks of a "heads up" was not adequate and caused stress to us. Recent conversations on Reddit confirm others are having the same issues. Alternatives considered [Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/) Reason for choosing Sortly Someone in my line of work recommended it. She has recently canceled since the latest changes. Review Source Response from Sortly May 6, 2025 Hi Amanda, Thank you for sharing your experience—we’re sorry to hear that recent changes and support interactions have been frustrating. While we’re proud that Sortly supported your early needs, we regret that our updates and service haven’t aligned with your expectations. Your support experience, especially the lengthy email exchange, falls short of the standard we aim to provide. We’re working to improve how we resolve complex issues more efficiently via email. We understand concerns about pricing. After keeping legacy plans unchanged for over six years, adjustments were necessary to continue improving performance, features, and reliability. Still, we recognize that the rollout could have been better communicated. We’d welcome the chance to do better—please email us at support@sortly.com if you’re open to reconnecting. JM Jody M. Owner Museums and Institutions Used the software for: 2+ years ### "Sortly, a trusted source for all businesses!" January 19, 2026 5.0 Overall this platform has solidified comfort and reliability in handing the inventory off to the next stewards. Pros The Sortly platform provides great value and adaptability for large and small workflows. The secure app puts accessibility to your vast real time inventory in the palm of your hand! Cons Limitations on photo storage per item entry can prove to be a challenge forcing multiple folders as a work around. Review Source AE Alicia E. Professor Management Consulting Used the software for: 6-12 months ### "Easy to use app for controlling inventory" May 6, 2025 5.0 Overall my experience have been great. It does everything I need in an easy way and helps me keep everything updated, do reports, know in one glance what I have and what is needed. Pros It is very easy to use and you are able to customize most things you’ll need without too much complication. Cons I have sometimes have trouble with syncing where I need to close completely in all the devices and accounts and then start the app again. It is sometimes a problem if you need a fast report and are having trouble with sync. I would like more control over reports. Alternatives considered [inFlow Inventory](https://www.capterra.com/p/78431/inFlow-Inventory/)[Zoho Inventory](https://www.capterra.com/p/146241/Zoho-Inventory/)[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/) Reason for choosing Sortly Price was important, but also how easy it was to customize and the kind of reports you were able to get. I started using the trial, and because it worked great we decided to buy it. If it wouldn’t have worked as expected, we would have tried the next option in price. Review Source TS Timothy S. Warehouse Manager Design Used the software for: 2+ years ### "The Best Thing to Happen to Our Company!" May 6, 2025 5.0 Sortly has flipped our productivity, especially when it comes to inventory. We used to keep inventory by pen and paper, which came with MULTIPLE errors. Those errors have been drastically cut back. Pros It's completely improved our company's production and inventory management. Cons I have nothing bad to say about Sortly. Every new improvement they come out with surprises us and helps our productivity. Switched from [Trello](https://www.capterra.com/p/211559/Trello/) It's dumbed down the process and made our processes so much easier. Review Source KR Kyle R. IT Project Manager Automotive Used the software for: 2+ years ### "Sortly - Easy Asset/Inventory Tracking!" June 9, 2025 5.0 its great! after we scan and bill to the correct departments it gets linked to our billing department which takes care of the PO's and stuff. Pros We use it to manage our IT inventory. IT works great for scanning the qr codes that sortly makes to bill correct departments. Cons The setup can be a little time consuming but its worth it. Once its set up and everything is in it is amazing. Review Source Response from Sortly June 16, 2025 Thanks so much for the kind words! We're really glad to hear that Sortly’s working well for your IT inventory and helping with department billing. It’s great to know the QR code scanning and billing handoff to your team is making things smoother. We totally get that setup can take some time—it’s awesome to hear that once everything was in place, it’s been a big help. That’s what we love to hear. If you ever need anything or have ideas for how we can make things even better, don’t hesitate to reach out. We’re here for you! – The Sortly Team VR Verified Reviewer Project Manager Warehousing Used the software for: 1-2 years ### "Sortly Project Management" December 5, 2025 4.0 Pros Sortly is an easy platform where many client's inventory can be managed in one place. The software can be used to create pick lists to ship client materials out which is nice. Cons Sortly does not have real time inventory tracking. When you place pick lists it does not show available inventory until it is actually "Picked" Review Source AA Ashlyn A. Head Athletic Trainer Hospital & Health Care Used the software for: 2+ years ### "Sortly Makes Inventory Easy!" May 19, 2025 5.0 My employees and I have loved using Sortly for keeping our supplies in order and we have even suggested it to other departments. Pros Sortly is very user friendly and makes keeping inventory easier than ever before! We can keep track of when supplies is needed without having to go through and count every time or rely on an excel sheet. Cons The app can sometimes be hard to navigate, but no real issues! If you take the time to make folders and sort into categories it is worth it. Review Source Response from Sortly May 20, 2025 Hi Ashlyn, Thank you so much for your kind words and thoughtful review! We're thrilled to hear that Sortly has made managing your inventory easier and more efficient for you and your team. It's great to know that the ability to track supplies without relying on manual counts or spreadsheets has been a valuable upgrade. We appreciate your feedback about the app navigation—your tip about using folders and categories is spot on! We're always working to make Sortly even more intuitive and user-friendly, so your insights are incredibly helpful. It means a lot to us that you've recommended Sortly to other departments. We're grateful for your support and look forward to continuing to help you and your team stay organized! CG Cara G. CFO Construction Used the software for: 2+ years ### "Sortly Inventory is user friendly " June 13, 2025 5.0 Great inventory management software app, but wanted to more than double the price on us with the last increase. Pros Like having different categories with Tabs, and love being able to add pictures, this program is very user friendly Cons Not being able to see all products at one and the price increase which was more than doubled since we had starting paying more than 3 or 4 years ago. Review Source Response from Sortly June 17, 2025 Hi Cara, Thank you for taking the time to submit your review and for being a longtime Sortly user—we truly appreciate it! You can view all your items at once using the Inventory Summary Report. We’d be happy to show you how this works. Regarding the pricing changes: after keeping our legacy plans unchanged for over six years—while adding many new features and upgrades—we reached a point where updating our pricing was necessary to continue delivering reliable, high-quality service. Feel free to reach out to us to review your current plan—we’d be glad to see if any adjustments can be made. JP Jordan P. Outside Plant Superintendent Telecommunications Used the software for: Less than 6 months ### "Very fortunate to have found this system!" February 12, 2025 5.0 My overall experience has been great and I will continue to use this product for years to come. The good thing is where there may be room for improvement or shortcomings, Sortly makes themselves available to listen to any and all customer-wanted-'tweaks' and a large portion of those are implemented into their product. Pros Sortly is a fantastic product! It's web-based which means I don't have to worry about getting a program loaded onto other users' machines; they can simply login. It has been very easy to upload items using a bulk file, but it's also easy to edit them if I didn't have all the information in my initial bulk file. The creation of labels and label printing is very user-friendly. I like the fact that I can choose where to start my labels on a label page so that I'm not wasting label sheets but I'm getting the most out of them. Cons I'll preface this by saying I'm fairly new to Sortly but I already have nearly 600 items added to my database so I've gotten a fair amount of use of this product in the last few months, however, there may be features that I'm just not good at that may alleviate my issues (but I haven't found them). Three things... 1) There needs to be a better 'transactional' procedure for me to "checkout" items to employees from our inventory that I know they are not bringing back. I know that I can move them to a separate file for tracking but I want the peace of mind to know that they are out of my system completely and not involved in any sort of my inventory count. 2) I would like the ability to further customize my labels. I need mainly barcodes on the labels but there are only two sizes offered for them which means I have to print out a qr code label with all the pertinent information on it, then add a barcode. I know they both scan the same but I have barcode scanners that I need to use so a barcode has to be on there. 3) I have my inventory listed in 'sections' so I would like to see a feature where I could print off an inventory checklist for someone to count an individual section and report back so that I can make adjustments. Switched from [Wasp Inventory](https://www.capterra.com/p/232310/InventoryCloud/) Seemed overly-complicated for the size of our inventory. Review Source MD Michael D. Storeman Building Materials Used the software for: 2+ years ### "An honest review of Sortly by Mr. M Davies " May 6, 2025 5.0 Iv been using it for inventory control now for the last two years. I absolutely love it and it makes my life a lot simpler than it would be. Pros It is very easy to book out stock and also very accurate at knowing where it's been if you need to check an items history. It reduces losses and maintains brilliant inventory control. Cons Having to search through the history of an item to be shown an event happend three weeks ago. I'd prefer a exact date and time. Review Source DF Donn F. Facilities Maintenance Fuel Facilities Services Used the software for: 1-2 years ### "It works, but only if you use it correctly, other wise there is no reason to have it " May 7, 2025 4.0 I helped when they set up our wearhouse the nee manager had no clue how to use or add things, i set up a lot of the items and jt was very easy. Pros ease of use for the end user, as a field service tech it is easy yo loonand see my inventory, as well as the inventory of other trucks near me. Cons It seems to lag or show the incorrect inventory occasionally. I wish it had a shopping cart, or macro keys you could set up for items that get used alot togather, so instead of having to move each item from your inventory to the store it was used, you could just add to the cart or list and then move the entire thing to the store or location where it was used. Review Source JB Jacob B. Director of IT Non-Profit Organization Management Used the software for: 6-12 months ### "A great program with disappointing management" January 28, 2025 3.0 A great program, but not modular enough to suit a use case that needs high item amounts and users, but not a lot of the more complex features. We \*just\* need to track inventory, but we need to track a lot of it. Pros Easy to create folders and items, easy to change quantities, app makes it simple to teach others, reporting is robust. Cons Too many features that we don't use. This is especially frustrating when we have to then pay extra for features that will never be helpful to us. Enterprise edition should be an a la carte situation. We recently had to drop to Premium from Enterprise due to an exorbitant price hike of over 77%. That is an untenable change in price. Seeing as this was only our first year with Sortly, we can no longer feel secure that we won't be hit by another surprise price hike down the line, and will begin looking for alternatives as soon as possible. Alternatives considered [Asset Panda](https://www.capterra.com/p/142562/Asset-Panda/) Reason for choosing Sortly They were more expensive (I do not believe that is the case anymore), and their product was a bit more complicated, so training staff would have been more of a challenge. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) We switched from a combination of PantrySoft, Homemade Spreadsheets, and a medical equipment tracker. We switched due to ease of use, and other programs having features we did not need, even though Sortly was more expensive than those others combined. Review Source Response from Sortly January 30, 2025 Hey Jacob, Thank you for sharing your thoughts on Sortly. We’re glad to hear that you find the program easy to use and appreciate the robust reporting and intuitive design! 😊 We’re truly sorry to hear about your frustration with the pricing structure and feature set. We understand how important it is for the solution to match your specific needs, and we regret that the price change has made you feel uncertain about continuing with Sortly. Your feedback about a more modular, a la carte approach is valuable, and we’ll be sure to share it with the team. If you have any questions or need assistance in adjusting your plan to better fit your needs, please feel free to reach out to us at https://help.sortly.com/hc/en-us/requests/new—we’d love to help. TT Tim T. Operations Chief Construction Used the software for: 1-2 years ### "Sort Your Inventory Like A Pro" May 6, 2025 5.0 I've been a customer since their first year, they have kept up a clean responsive product that has also evolved as my company has. I can't imagine running my inventory on a clunkier or messier system. Pros Its ease of use and integrates well in my business which only uses Apple products. QR codes are a game changer and helps keep me away from messy tedious excel sheets. Their portal for upvoting and requesting features with progress on if they are considering them or implementing them is fantastic as they actually do implement those changes. Cons Occasionally, it can descend without warning, and sometimes, the mobile application indicates a change, but it doesn't update the website. Review Source EP Esther P. Computer Network Technician Libraries Used the software for: 1-2 years ### "Good application for sorting of inventory." October 29, 2025 5.0 Overall, I am impressed with it, the import and export of data helps with organizing as well, will keep using it. Pros The fact that I can sort out my inventory under different folders and have it organized is the best. Cons A bit expensive but worth it as well, That is why I have it as my main inventory application for my company. Switched from [AssetTiger](https://www.capterra.com/p/151021/AssetTiger/) To sort out my inventory and keep it organized into different folders. Review Source Response from Sortly October 30, 2025 Hi Esther, Thank you so much for sharing your feedback! We’re thrilled to hear that Sortly has helped you keep your inventory organized and easy to manage — especially with folders and import/export features. We truly appreciate your note about pricing as well; we’re always working to make sure the value of Sortly matches the needs of every business. It means a lot that you’ve made Sortly your main inventory solution — we’re grateful to have you with us! RK RACHEL K. PURCHASING MANAGER Warehousing Used the software for: 6-12 months ### "HIGHLY IMPRESSED WITH SORTLY" May 6, 2025 5.0 WE ARE VERY IMPRESSED WITH THIS SOFTWARE. WOULD HIGHLY RECOMMEND THIS PRODUCT DUE TO IT'S EFFICIENCY Pros I AM VERY IMPRESSED WITH HOW EASY IT IS TO USE SORTLY, ALSO THE SLEEK LOOK. I WOULD RECOMMEND THIS SOFTWARE AS IT HAS MANY DIFFERENT FUNCTIONS Cons THE ONLY ISSUE WE'VE FOUND IS WHEN PLACING A PURCHASE ORDER, IF THE PRODUCT PRICE IS ADJUSTED MANUALLY IN THE PURCHASE ORDER, AND IS DIFFERENT THAN THE CURRENT PRICE FOR THE STOCK INVENTORY, WHEN RECEIVING THE ORDER, THE ITEMS WILL BE MOVED TO INVENTORY AND SHOW AS A NEW PRODUCT. THE CURRENT INVENTORY WILL ONLY BE ADJUSTED CORRECTLY IF THE PRICING OF THE NEWLY ORDERED PRODUCTS MATCHES THE PRICING LISTED Switched from [Wasp Inventory](https://www.capterra.com/p/232310/InventoryCloud/) WE WERE LOOKING FOR A SOFTWARE THAT OFFERED MORE Review Source CR Christian R. Virtual Session and Support Specialist Legal Services Used the software for: 1-2 years ### "Simple but effective" May 27, 2025 4.0 Pros I like the inventory management, and the search features. I do like the mobile app as you can scan items barcodes and Sortly will do its best to lookup the UPC and pull the info for you saving you time. Cons I dont like that there is a limit to the amount of subfolders you can have which made us re-organize our entire inventory layout. I also dont like that using a barcode scanner on the computer is very very limited compared to other inventory software. Review Source SO Stacey O. Design and Operations Manager Construction Used the software for: 1-2 years ### "Simple to use but EXPENSIVE!" February 4, 2025 3.0 Pros Simple to use. Can have multiple users. Can track inventory history. Cons It is very expensive! We use it for basic inventory (we are not a retail company), so the cost is quite high! The ability to scan a product barcode to get it entered into inventory is nice, however it rarely works to identify the product so we end up having to manually enter most items. Time consuming. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing Sortly ability to add multiple users without having to provide access to the bookkeeping software to multiple users. Review Source Response from Sortly February 6, 2025 Hey Stacey, Thank you for your feedback! We’re glad to hear that Sortly has been simple to use and helpful for tracking inventory with multiple users. We understand that pricing can be a concern, especially for businesses using Sortly for basic inventory management. We truly appreciate this feedback and will be sure to pass it along to our leadership team. We’re also sorry to hear that barcode scanning hasn’t been as accurate as expected. Our support team may be able to provide tips to improve scanning reliability, so please feel free to reach out at https://help.sortly.com/hc/en-us/requests/new—we’d love to help! Your insights are valuable as we continue to improve Sortly, and we appreciate you taking the time to share your experience. Thanks again! BB Brandon B. Computer Repair Technician Education Management Used the software for: 6-12 months ### "Great in moderation " February 10, 2025 2.0 when used by only 1-2 people at a time, very great and streamlined. when more than 2 people would try to use it, there was always at least one issue. Pros very clean interface, easy to use and understand Cons the system was not live - if several users tried to update the same thing at once, the numbers would almost always be wrong. this seemed like an issue with the fundamental structure of the program being based on the user's device and not a server which would be updated. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Our company wanted to have something which had a simpler interface and would be easier for auditing/checking back on later. Review Source Response from Sortly February 11, 2025 Hi Brandon, Thank you for your feedback! We’re glad to hear that you find Sortly’s interface clean, easy to use, and great for smaller teams. We understand how frustrating it can be when multiple users encounter issues with updating data simultaneously. This is not a common occurrence, so could you please contact our support team? We would be happy to assist you with any troubleshooting. Please feel free to reach out at https://help.sortly.com/hc/en-us/requests/new, and we’ll do our best to help resolve any issues. Thank you again for your valuable insights. We’re constantly working to improve Sortly, and your feedback is incredibly helpful in guiding those improvements. GU Garrett U. Detailer and Project Assistant Building Materials Used the software for: 2+ years ### "Sortly Transformed Our Business" May 5, 2025 4.0 Sortly was exactly what we needed to transform our business form guessing and manually counting material to being able to track all out supply with very little effort. Once we're able to get new people trained, we've been able to track our supply with minimal Pros The ease of entering and sorting material has transformed the way we run our business. The multiple fields per item are also a huge plus to be able to further describe each item and track our stock. Cons Not being able to sort items in certain ways. It's not a huge issue we have, but it would be nice to have a few more ways to sort our material in list view. Review Source CZ Caitlin Z. Lab Coordinator Hospital & Health Care Used the software for: 2+ years ### "Highly Recommend! " May 6, 2025 5.0 My overall experience with Sortly has been highly positive. It’s a user-friendly and visually organized management system that’s easy to implement and navigate. The ability to track items and use QR codes directly from a mobile device has significantly improved the efficiency of day-to-day operations Pros The clean, visual dashboard that allows users to organize inventory using folders, tags, photos etc. making it easy to locate and manage items. Cons Sortly is a highly intuitive and helpful system; however, my main concern is the slow turnaround time for processing system modification requests—particularly when adjustments are needed to support unique workflows. Review Source JH Jared H. Gallerist Consumer Goods Used the software for: 1-2 years ### "The more I use it the better I like it!" May 5, 2025 4.0 Overall I think sortly is a great solution that pairs some of my favorite features from several inventory, manufacturing, and work flow programs. It's a great all in one solution for independant brands. Pros Image forward format allows me to find and reference products easily. Adding and moving inventory is very simple with is a huge help! Cons Better integration for automatic inventory updates would be helpful. If the features do exist they may have been complicated to set up which is why we currently run without automation. I am new to the platform and it seems like we could be optimizing how we used it if there was more feature and setup support from sortly team. Review Source JO Jaylen O. HR Business Supplies and Equipment Used the software for: 6-12 months ### "It's great! Everything has it's downsides." February 7, 2025 5.0 Pros I think it's set up very neatly. I like we can connect our barcode scanner to it and scan our products. We use ours to solely keep track of what's inside our inventory and make sure we have that particular part when we need it instead of waiting a day to get it. I like I can have it on as many devices as I need! Cons A downside is how confusing it was to find simple controls that it's programmed to do. Thank goodness for Google, or we wouldn't be where we are now with it. Another thing I don't like is that when I need to type something, it won't show me my keyboard immediately; instead, I have to press three other buttons. Alternatives considered [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/) Reason for choosing Sortly We were already paying for Sortly but wanted to see other options but chose to stick through Switched from [Freshservice](https://www.capterra.com/p/132997/Freshservice/) To expensive for us to keep up with it for longer than free trial Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.