# Page 4 | Sortly Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Sortly the right Inventory Control solution for you? Explore 951 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/169199/Sortly-Pro/reviews

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Sortly

4.5 (951)

[View alternatives](https://www.capterra.com/p/169199/Sortly-Pro/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 4 - Reviews of Sortly

## Showing most helpful reviews

Showing 76-100 of 951 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JL

Juliette L.  
Production Supervisor  
Construction  
Used the software for: 2+ years

### "AVAC - Juliette"

May 5, 2025

4.0

my experience was very good overall. it helped me so much locating my inventory and centralizing all the infos in one template

Pros

Centralizing all the information in one template and the qr codes that i could scan with my cellphone. importing new inventory is also very easy to use.

Cons

i wish i could add more hyperlinks or join more documents in one item file and put more than 8 pictures.

Review Source

DM

David M.  
Chief of Operations  
Construction  
Used the software for: 1-2 years

### "Super Easy"

February 11, 2025

5.0

Overall it is a fantastic product for our business to stay on top of inventory and assets.

Pros

Easy to track inventory. Easy and fast to look up information. The multiple folders option is very organized.

Cons

Giant jump in cost after using for a year or two.

Alternatives considered

[Square for Retail](https://www.capterra.com/p/170272/Square-for-Retail/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[Zoho Inventory](https://www.capterra.com/p/146241/Zoho-Inventory/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Reason for choosing Sortly

The cost initially made sense compared to the other products. However, after the latest cost increase, I'm not sure if I would have chosen Sortly.

Review Source

SM

Sam M.  
Inventory Manager  
Construction  
Used the software for: 2+ years

### "Sortly Review"

February 6, 2025

4.0

Overall it has been great. The interface is very easy to navigate and to teach. The integrated PO system is awesome but could use more features.

Pros

I like how user friendly the interface is.

Cons

The only search option for the PO system is by PO number. I would like to be able to sort and search by vendor as well. Searching for a specific item would be extremely helpful as well.

Review Source

CF

Caoimhe F.  
Facility Lead  
Biotechnology  
Used the software for: 6-12 months

### "Good Inventory Management System for Offices or Corporate Settings"

January 31, 2025

4.0

Sortly is a great management software for offices or corporate settings where specific lot number management is not necessary.

Pros

Sortly is very easy to use and can easily manage fairly large inventories. There is a mobile app available for phones and tablets that allows you to manage inventory without bar scanners.

Cons

There is no differentiation within Sortly between items of the same type that were received at different times or with different lot numbers, so if you have separate lot numbers, you cannot use their low inventory notification system.

Review Source

NM

Nick M.  
Warehouse Manager  
Civil Engineering  
Used the software for: 1-2 years

### "Nick's review"

May 6, 2025

4.0

Experience with sortly was positive, helped us keep track of our stock nicely.

Pros

The software is easy to use and navigates well. The layout is simple and clean. It is also fast when changing things.

Cons

The mobile version's search was more effective than the desktop version. The mobile would only come up with exactly what you searched whereas the desktop would give you other "like" answers

Review Source

DT

Daniel T.  
Logistics  
Construction  
Used the software for: 6-12 months

### "Sortly for contractors in construction"

January 28, 2025

4.0

I would give Sortly a 9/10, for being simple to use, and the ease it took to setup our warehouse inventory. In construction it helps us keep up with the fitting counts to ensure production keeps going.

Pros

Ease of use, quick to setup, and user friendly

Cons

Does not allow the ability to select multiple locations if the product is on more than one shelf/bay.

Review Source

CG

Chris G.  
Warehouse and Customer Service Manager  
Retail  
Used the software for: 2+ years

### "Great Application, but pricing needs work"

January 29, 2025

5.0

Overall we love the application and functionality. Disappointed with the pricing structure - this will likely cause us to look for replacement.

Pros

Ease of use, app-based capabilities, seamless integration between online version and app version.

Cons

Always having to log back in on my app and the scanner at times is too touchy... would pick up other bar codes if they were in area. It should be more pointed. Also, not happy that price increased drastically after our initial offer. We were forced to have a 400% price increase... seemed like a bait and switch sales mentality.

Review Source

TF

Tim F.  
Owner  
Marketing and Advertising  
Used the software for: 1-2 years

### "Tripling prices and squeezing business owners "

March 2, 2025

2.0

We loved it at First but then we found out they wanted to drastically raise prices. Just didn’t become worth it anymore.

Pros

We liked it a lot before they basically tripled their prices. Then it just didn’t make sense to keep it, so we downloaded out info and are tracking manually now.

Cons

How they tripled their prices at a time when people are already being pinched

Review Source

Response from Sortly

March 3, 2025

Hi Tim, Thank you for sharing your experience — we’re truly sorry to hear that the recent pricing changes left you feeling this way. We understand that any increase can be challenging, especially during difficult times, and we never make these decisions lightly. Our goal has always been to provide powerful tools to help businesses manage their inventory efficiently, and while we’ve adjusted our plans to better reflect the value and features we offer, we realize this may not have aligned with what you needed. We really appreciate your support while you were with Sortly and are grateful that you found value in the platform. If there’s ever a time when you’d like to revisit Sortly or discuss your experience further, please don’t hesitate to reach out to us at support@sortly.com. We’re here to listen.

IC

Isaac C.  
Hardware Support Engineer  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Great product"

May 6, 2025

5.0

I've always thought it was a solid product. It's easy to grasp without losing site of more advanced use or integrations such as Microsoft Teams compatibility.

Pros

Interface and ease of use. I also love the ability to structure inventory levels at multiple sites using the folder structure.

Cons

I have no real dislikes but I really wish there was a dark mode theme available. Its not a big deal but it'd be nice to have some customization to match company colors and what not.

Review Source

AC

Alan C.  
Owner  
Construction  
Used the software for: 2+ years

### "Sortly is well worth the investment."

February 10, 2025

5.0

Very good. We have never had an issue with Sortly and it does exactly what we need it to do.

Pros

The flexibility to set it up in the manner that best suited our needs.

Cons

Nothing really since the last update you put out.

Alternatives considered

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)

Reason for choosing Sortly

The cost, versatility, customization and reviews from the research sold us on Sortly.

Review Source

JM

Jasmine M.  
Purchasing Coordintor  
Education Management  
Used the software for: 1-2 years

### "Great organization system"

May 5, 2025

5.0

Wonderful We didn't have an inventory system at first so we love it !

Pros

I like how It manages my supply and keeps me organized. Its helps me keep up with all of my stock and perfect for the team to be on the same page !

Cons

Pop ups on quantity's dont always pop up when low if someone don't assign on who gets the pop up it should just send it to the owner automatiy

Review Source

MM

Maximo M.  
Senior Manager  
Ranching  
Used the software for: Less than 6 months

### "Solid sorting app for small businesses "

February 5, 2025

5.0

Great UI, decent price for lower level subscriptions, great excel exporting. It does, however, lack the ability to edit transactions once made which can be frustrating.

Pros

It's UI is great. Easy to navigate, and aesthetically pleasing.

Cons

Lack of some features. Cannot make certain edits to transactions once they are complete. If I make a mistake when updating an item, it's now permanently on record. Can't change type of transaction after it's made either. Basically this means you have to get your transactions right first-try. When multiple people have access, that is unlikely.

Review Source

Response from Sortly

April 2, 2025

Hi Maximo, Thanks so much for the thoughtful review and kind words about the UI! We’re really glad to hear that Sortly has been a solid fit for your small business so far. Totally hear you on the transaction editing limitations—you’re right that certain fields can’t be changed once a transaction is complete. That said, you can edit the transaction note, and we’d love to show you how. Just shoot us a message at support@sortly.com, and we’ll walk you through it! Appreciate you taking the time to share your experience—it helps us make Sortly even better.

LN

Lane N.  
Warehouse Supervisor  
Warehousing  
Used the software for: Less than 6 months

### "Sortly Review from Southern Air of Pineville LA"

February 3, 2025

5.0

I've been pleased with Sortly so far. I use it to track the inventory of a large HVAC warehouse and the ease at which data is able to be inputted saves me time I can use for other critical tasks.

Pros

Easy to use UI. It's simple to move between items, folders, and folders of folders, to find, adjust, and move items as needed.

Cons

This could be somewhere in the settings that I haven't found yet, but prolonged exposure to white screens causes me eye pain, and a dark mode option would be helpful for extended uses.

Review Source

CW

Cody W.  
Warehouse Manager  
Telecommunications  
Used the software for: 2+ years

### "Great product for small/medium size businesses! "

January 28, 2025

5.0

I have used Sortly for 2+ years to manage multiple warehouses and projects. It looks like a simple warehouse solution on the surface, but is extremely powerful and a vital tool to my warehouse operation

Pros

Sortly is easy to use and is constantly improving. It is refreshing to have excellent customer service who listens to the users.

Cons

Not really a con, but I would like to continue to see Sortly evolve to incorporate an ordering system for the customer.

Review Source

AG

Armando G.  
Business Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Sortly: A tool for inventoy. "

July 7, 2025

4.0

At the beginning, it was confused, it would be nice to have taining in more lengauges. Spanish for example.

Pros

It is friendly It needs to improve also in things, for example to think when it comes to learn the tool. How we can use it.

Cons

It is just in English language. There are more languages that should be great to have and be able to understand it quickly.

Review Source

Response from Sortly

July 8, 2025

Hi Armando, Thank you so much for taking the time to share your feedback and for choosing Sortly for your inventory needs. We're thrilled to hear you’ve found the platform user-friendly, especially as you explore it further. We also truly appreciate your comments about the learning curve and the language limitations. You're absolutely right—having Sortly available in more languages would make onboarding and training easier for teams around the world. We're excited to share that we are actively working on expanding language support, and Spanish is one of our top priorities. Your input reinforces the importance of this work and helps us shape the future of Sortly. In the meantime, if there’s anything we can do to support your team—such as walkthroughs, personalized help, or training resources—please don’t hesitate to reach out. We’re here to help make your experience as smooth as possible. Thank you again for being part of the Sortly community!

RT

Rob T.  
Asst Tech Director of Sound and Video  
Entertainment  
Used the software for: 6-12 months

### "A Rock Star of a program "

January 28, 2025

5.0

A great organizational tool that convinced me and my team that we actually could keep track of everything we have without having to break the bank and spend weeks training....Its actually made us all much more organized as we now have the perfect tool to do just that.

Pros

Ease of entry and organization . I was creating a structure in a matter of minutes . I have over 2 million dollars of Audio and Video gear to keep track of and this was a perfect fit for our team. Easy is good !

Cons

At first, we needed to have a pick list function which was not available....UNTIL we asked for it and it was created within a 6 month period of time. I was floored.

Alternatives considered

[Cheqroom](https://www.capterra.com/p/140824/CHEQROOM/)

Reason for choosing Sortly

the price for cheqroom was ridiculous and the need for the featureset was not really necessary for me.

Review Source

JP

JT P.  
Materials Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Highly recommend Sortly!"

May 5, 2025

5.0

Sortly has been a great tool for maintaining our medical supply inventory.

Pros

Easy to use. Has a simple user interface

Cons

Pretty satisfied now. Initially there were no default ways to indicate UOM but that feature has now been added. I do wish I could add UOM to my existing items.

Review Source

MS

Myra S.  
Data Manager  
Education Management  
Used the software for: 1-2 years

### "I like sortly"

February 3, 2025

4.0

I actually like it. It might need some add or take some of the features and it will be really accurate

Pros

Categorization, variation, camera features, barcode use.

Cons

The add and minus feature. It automatically add 1 or minus 1. So you have to edit them according to how much you need to add but sometimes you will forget that it already add or took 1.

Alternatives considered

[Asset Panda](https://www.capterra.com/p/142562/Asset-Panda/)

Reason for choosing Sortly

It is more user friendly and affordable.

Review Source

ZB

Zachary B.  
Owner  
Printing  
Used the software for: 1-2 years

### "Good value of money - desktop can be clunky. Notifications are annoying"

May 6, 2025

5.0

We used to have no inventory system. Like all new systems the hardest part is to have the employees actually use it

Pros

How you can take pictures and quickly find inventory

Cons

It is a little clunky on the desktop interface, also all the notification emails. No way to turn it off!

Review Source

CS

Cody S.  
Warehouse Manager  
Individual & Family Services  
Used the software for: 1-2 years

### "Amazing Product"

May 8, 2025

5.0

It has been pleasant. The ease of how the whole interface works is great. Nothing but positive vibes.

Pros

I like how you can scan items out from a mobile device and do not have to buy an inventory scanner.

Cons

I can't really think of anything negative at this moment. Sortly is meeting all of our current needs.

Review Source

JK

Jason K.  
Owner  
Automotive  
Used the software for: 6-12 months

### "Easy to use and versatile"

February 3, 2025

5.0

Pros

I absolutely love the integration of Amazon and eBay and barcode scanning. I like the ease of creating folders and the ability to search by barcode. The reporting is extremely helpful and the ability to download as PDF or Excel make shortly an awesome product

Cons

It's a little pricey for a small startup like myself.

Alternatives considered

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Reason for choosing Sortly

Sortly had better reviews. I believe the price point was better also

Review Source

PW

Patrick W.  
Inventory Assessment Specialist  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Sortly is Awesome"

February 7, 2025

5.0

Sortly has made inventory assessment projects so much easier & I would recommend it to anybody who is looking to get there inventory under control. Not only would this be of a great help to businesses, but also for personal use to keep track of your valuables.

Pros

Sortly has made inventory assessments significantly easier to manage & process. Instead of writing everything down on paper & transferring the inventory to an excel sheet, I can simply export it from Sortly straight to the Excel sheet, saving me a lot of time & hassle.

Cons

I found that the camera could use some tweaking & have some more features when it comes to listing data. I found that, in my particular case, the file name to each photo has a default name that does not compute with a program that I use. It would save me a lot of time & hassle if I could change the "rule" of what each photo is named before exporting into storage.

Review Source

JG

Jennifer G.  
Purchasing Agent  
Commercial Real Estate  
Used the software for: 6-12 months

### "Acceptable software"

February 8, 2025

3.0

It’s been ok for the money. Limited use since not all bar codes scan, I can’t generate an order I can use with item numbers

Pros

Scanning, ease of changing quantities, photo of item available

Cons

Cannot add store item numbers to create po, cannot easily use for multiple properties, requires adding many many folders

Review Source

Response from Sortly

February 11, 2025

Hi Jennifer, Thank you for your feedback! We’re glad to hear that Sortly has been easy to use for scanning, adjusting quantities, and adding photos to items. We understand the challenges you're facing with adding store item numbers for creating purchase orders and managing multiple properties. We’d love to help streamline this for you! If you’re having trouble with barcode scanning or adding information to purchase orders, please don’t hesitate to reach out to our support team at https://help.sortly.com/hc/en-us/requests/new. We’re here to offer guidance and assist with any issues you may be encountering. Your feedback is incredibly valuable, and we’ll be sure to pass it along to our team to help improve the experience for all users. Thank you again for sharing your thoughts, and we look forward to helping you get the most out of Sortly!

JA

Joshua A.  
Warehouse Coordinator  
Libraries  
Used the software for: 1-2 years

### "Thank you Sortly"

January 27, 2025

5.0

I have LOVED this product. the Sortly team has been very helpful and Sortly has helped our Library system with organizing, opening, and closing of branches as well.

Pros

how easy it is to add and move supplies around the system

Cons

the ability to archive items (to remove costs to better track yearly/quarterly spending)

Review Source

AL

Adrian L.  
Training Manager  
Hospital & Health Care  
Used the software for: 6-12 months

### "Shortly review"

February 4, 2025

3.0

We made it work while we had the system.

Pros

Great inventory too for a retail company.

Cons

We are a medical practice and it was a little bit of hassle when trying to implant dose and and quantity

Review Source

Response from Sortly

February 11, 2025

Hi Adrian, Thank you for your feedback! We’re glad to hear that Sortly worked well for your retail inventory needs. We understand that using Sortly for a medical practice can come with some unique challenges, especially when trying to manage specific details like dosage and quantity. We appreciate you making it work, and we’re sorry to hear it wasn’t as seamless as it could have been. If you’d like any help customizing Sortly for your specific needs, our support team is here to assist. Feel free to reach out to us at https://help.sortly.com/hc/en-us/requests/new, and we’d be happy to explore ways to make the process easier for you. Thanks again for your feedback, and we hope to improve your experience with Sortly moving forward!

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