Branch Messenger

4.5 / 5 225 reviews

Who Uses This Software?

Branch is a free private communication network for shift workers.


Average Ratings

225 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

Vendor has not completed this information.


About Branch Messenger

Branch Messenger enables enterprises to optimize their scheduling at scale and in real-time to improve operational efficiencies. A web dashboard and self-service mobile app streamline schedule creation, distribution and management. Employees are able to view schedules, swap shifts, request time off and set their availability all from within the app. Branch Messenger is currently adopted by enterprises in retail, restaurants, hospitality, transportation, banking and call centers industries.


Branch Messenger Features


Branch Messenger Reviews Recently Reviewed!

my experience with is very good, it makes communicating very simple and easy.

Dec 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: the thing I like most about this software is the schedule being able to be posted up online. it makes knowing the new schedule so much easier than actually going to the store the you're not working and finding it out.

this is the best app ever , very easy to use.

Dec 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love this app so much is really easy to use and it benefits a lot of workers , I love how you can switch shifts with your coworkers and the fact that you able to see your schedule is awesome! I love this app! I also love the fact that it sends you a reminder before your shift is going to start , this is the best app ever!!! I also love the fact that it can tell you how much your next check is supposed to be ! Another thing that i like is that it allows you to look at your coworkers schedule and your allowed to easily message them.

Cons: One of the cons of this app is that sometimes the schedule gets deleted but other than that i love this app!

Overall, have not had an issue with the app

Dec 14, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Easy to use, notifications help keep organizations. Messaging helps with trading shifts and talking to management

Cons: Notifications from the world wide retail. Does not calculate how much you get paid based on the hours you are working.

Berri convenient

Dec 14, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: I like that i can post my schedules and changes and all my employees get it. There's no excuse for my stylists nor knowing there schedule our being late.

Cons: I'd like to be able to delete old employees myself when they aren't working for me anymore. So all ex employees are still getting our schedules.

Vendor Response

by Branch Messenger on December 15, 2017

Hi Kari! Thanks for your review! As a matter of fact, you CAN delete former employees from your workplace in Branch. Email hi@branchmessenger.com and we will be happy to help you.

I love the app. I go on it every day and check my work schedule.I find it easy to use and find stuff

Dec 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The thing I like the most is the easy features. I love how easy it is to communicate with other team members.

Cons: My least favorite thing would be the color of the app. Also, I feel like the feature where I can see my salary isn't that great

Quick, easy, and efficient.

Dec 14, 2017
4/5
Overall
1 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: Its my whole life on my phone. I love it! It keeps me very organized and ready. I can keep in contact with all MY coworkers.

5611d59ab15021ac78066a5d6d1a62e8

Wonderfully easy

Dec 11, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Ease of scheduling, ease of trading shifts, just all around makes scheduling and viewing your schedule great fast and easy

I use branch for my job. It allows easy communication between all my coworkers.

Dec 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Branch makes it very easy to switch shifts and still keep track of who is working when. Scheduling is a breeze as we just post a picture on branch and everyone gets it. They send you a notification on when your next shift starts, which has saved me a few times.

Cons: I do not like the color green. It is probably my least favorite color next to yellow(sorry Green Bay).

I love this app!

Dec 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It allows us to communicate with each other more efficiently and be able to resolve problems at work!

Cons: Sometimes there are slight glitches, but they are always resolved in a timely manner. Other than that, there's not much to complain about.

I love it and I recommend it to everyone I can that can use it.

Dec 09, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the schedule and ease of use for swapping shifts and requesting off. Posting schedules keep getting easier and easier to post. I love this app!

Cons: That if the stylist isn't using the app I can't change that shift or another to that stylist. I wish I could change any shift whether they use the app or not.

Overall: It has truly changed my life with posting the schedule and making sure everyone always knows what they're working and they can even talk to one another if they need to switch or need anything at all.

Great schedule app!

Dec 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use
Organized
Nice chat and comment features
Upload the paper schedule and the app automatically downloads the schedule within the app

Overall: I get immediate access to my schedule without having to call into my store.

Best app for small business or large departments

Dec 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is so easy to use and has amazing mobile to web compatability. Its a collaborative app and allows staff members to chat both about and not about work, make announcements and trade shifts. If only we could get our payroll clerk to get on it and automatically change in the timeclock system. I honestly love this app and everything it stands for.

Cons: The only thing I don't like about the app is that it doesn't take unpaid lunches into account and overestimates hours (40hour week with 5 1-hour lunches =45hrs in app when staff is getting paid for 40)

Overall: Collaborative behavior and communications with co-workers. As well as 1-on-1 communications with managers that is extremely convienent and allows for a quick message to be sent to dept heads without having to take time from the actual work-day.

Great for group communication

Dec 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy way to communicate with a group of people all at one time. It is easy for all employees to get their schedules, calculate hours, and message each other.

Cons: Notifications don't always work when they should; I don't always know when someone messages me or asks a question

It is very helpful for me and my co-workers every day.

Dec 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It it's extremely convenient for both me and my co-workers due to the fact that we do not have to go to our work-place to find out when we work next.

Overall: It has let me be able to know when I am working wikthout wasting gas by going to my job to find out what the schedule is for my week.

Very easy to use and handy as an app.

Dec 05, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: My Schedule is with me at all times and I am able to just view my schedule or the entire store schedule.

Cons: When you are posting something, there is no auto caps or correction when texting so you have to physically change it. Otherwise, in all lower caps, it looks like a kid texting.

Great app for my team

Dec 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use love the way it breaks down by each day and your. Love the cover shift option. And most of all the easy to use....

Cons: Could have more functions like being able to refuse shift coverage and would be nice to connect to easier.

Overall: Everyone gets to keep in touch and see schedule

It is easy to keep track of my schedule and earnings!!

Dec 05, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I like how this app gives different and useful tools to keep in contact with your store and teammates.

Cons: I wish there was an option to link that you get paid biweekly and shows your income for the past two weeks

A great tool to keep track of work events and communicate and connect with coworkers and leadership.

Dec 04, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: The shift reminder and easy visibility to upcoming activities is great. Makes keeping track of two jobs and personal life that much easier.

Cons: For the most part, no issues. The only minor frustration is minor lag when opening an event notification and then going back to main app.

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Great would be better if my boss used all the features right now I just post the schedule

Dec 04, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to post the schedule so people who are not at work are able to see it without coming to work

Cons: The thing I didn't like was trying to put the dates in the title of each schedule now it helps me out

Overall: Posting the schedule for people to see without having to come into the store

Love using this app. Makes checking my schedule easy.

Dec 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: Ability to check, post, and change my schedule all in one designated place. Ability to contact other employees

Cons: I wish the calendar sync function was better. I rarely have my schedule sync up. I would also prefer ability to remove self from global work place

Quickly gets alerts when store needs extra assistance. Easy to access schedules

Dec 04, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Schedules are easily accessed. I know when a shift needs to be covered in real time. Helps get the message out quickly

Cons: Sometimes it seems to be difficult to move from one alert to another. Though that might be more me than the app. LOL

Easy to use

Dec 04, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: Let's me know when I have to work 3 hours in advance. Easy to trade shifts with people if I need to.

Cons: Anyone can post. And sometime if I work an early shift the 3 hour notification will wake me up and that's not good

Its a good app. It doeant always load correctly l but its easily solved by restarting the app.

Dec 04, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like being able to check my schedule at home and that its easy. I like that you just have to post a picture of the schedule. The reminders are nice as well

Cons: I dont like that you can message coworkers/they can message you. I dont need another form of contact.

The program is great because I never need to worry about going to my workplace to check my schedule.

Dec 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the fact that I can message everyone that I work from all at once. I can also switch shifts with someone quickly and easily.

Cons: I don't like all the messages I get about adding my wage so that it can calculate what I will probably make that week.

Overall: Being able to always have my schedule and being able to switch shifts easily.

Branch is overall a great way to keep team members connected.

Dec 04, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's easy to navigate and it's helpful with checking the schedule, letting you know when your shift starts, and tracking your hours.

Cons: It can be glitchy now and then. Sometimes the schedules don't load or they don't get integrated properly.

Great

Dec 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's convenient. I don't have to ask around for my schedule because it's all in here. I also like how it reminds you of your shift.

Cons: I guess when you do a shift swap, you need it to be approved. Sometimes the app lags on me like my schedules won't show up at all.

Good but needs improvement

Dec 02, 2017
3/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: I love the schedule feature and the fact that it turns it into shifts. I also really enjoy the app setup.

Cons: Notifications are one but hardly ever come through. It's very spotty. I'll have associates message me and it takes a long time to show in app or I'll never receive the notification.

Overall: The capability of my staff accessing the schedule at all times.

Very useful for work !

Dec 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that this app is easy to use. Everything is laid out perfectly. I love looking at my estimated weekly payments and many more features.

Overall: I can see my schedule, interact with co workers / managers and more.

Honestly, amazing!!!!

Nov 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that's it's like a Facebook but for your work! It makes it a lot easier to communicate all together and at once

Cons: I have nothing to complain about honestly, it's a really good app. I suggest it to everyone I know who works

Overall: Helps my team communicate and keep our shifts in order

Easy and fun

Nov 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Able to chat with employees and always check everyone's schedule.you also request time off and it adds up your hours.

Cons: There probably isn't anything I don't like about this app is easy to use.and notifies you of your next shift.

Overall: To many to tell

Simple, yet effective, layout makes employee communication a breeze!

Nov 30, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Schedule synching is fantastic! Although, if the photo of the schedule cuts out any letter of employee's name, their hours won't be synched to their shifts/hours/earnings.

Cons: A tad glitchy on the Galaxy Note 5. Notifications are seen, but when in app they don't show up. The inability to quickly delete multiple old posts is a bummer. Having to click post, hit delete, then confirm delete makes page clean-up a major hassle.

So easy to post and view schedules. Swapping shifts is a breeze

Nov 29, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ability to see all my partners shifts makes it easy to swap or call others for help. Switching from personal schedule to entire store is great.

Cons: The automatic linking to Starbucks partners everywhere. I don't use this as a social media. I have other platforms for that.

It's been great! Love the app!

Nov 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the ease of use, and set up. I like being able to see the calendar photo and the daily calendar. The new calendar sync option is fabulous.

Overall: Time management team communication

I absolutely love this app. It's easy to use and the features are are great. I use it daily.

Nov 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of uploading the schedule is wonderful and I love how it populates the shifts into an easy view of your day. It's great for my employees for swapping shifts and for requesting time off.

Cons: The only glitch that I've noticed is sometimes it will populate the shifts incorrectly in the calendar view. I think that may be more on my end though because the quality of the picture of the schedule is not so clear.

Overall: The ease of knowing who is scheduled when, with just a click of a button is wonderful.

My experience with Branch Messenger has been amazing. It has definitely cut steps out my day!

Nov 29, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: What I like most about Branch messenger is it allows me to communicate with my team in the blink of an eye it also gives me the opportunity to store information. It gives me the opportunity to shoot schedules out to my team and also reschedule appointments.

Cons: There's not much that I like least about Branch messenger if I had to select one the scheduler sometimes does not show who's working on that day.

It works for what I need.

Nov 29, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I like how it's organized. The different tabs for activity, shift coverage, schedules, etc make it easy to navigate.

Great get to talk with co-workers and see hours and pay.

Nov 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It notifies you when your next shift is. It tells you open shifts that you could work and let you post shifts.

Cons: The main thing that I didn't like about this software is that we couldn't receive it anytime sooner.

Overall: You can chat and conversate with crew members. You can post and take shifts that are open and overall connect more with your staff.

Very impressed

Nov 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Everything is easy to find. You could access things very quickly and easily. It is simple and super easy to use.

Cons: That it sends a notification on the days I work. They also don't sink in your shift trades with yours hours so you don't really know how many hours you're working.

Great app allows employees to communicate and post schedules .

Nov 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very easy to understand and very efficient every company big or small should try this app it helps with the communication between managers and employees , from changing scheduals to filling a open shift branch manager allows you to accomplish that.

Very helpful

Nov 28, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I can see my schedule every week instead of driving to my store to view it. I can also request time off and it's convenient.

I've had a good experience so far as it makes finding shifts much easier.

Nov 28, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I enjoy the different sections such as the activity feed where things other than shifts can be posted. I also like how the software has the ability to keep track of how much you earn per week and the ability to enter paydays.

Cons: Some things that I find a bit annoying about this software are the navigation tools, how they sometimes mess up, causing me to relaunch the app.

Overall: Easier to find shifts, and post shifts.

The branch messenger has helped me improve my income and job performance.

Nov 28, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: The software helps my manager run the store more efficiently and helps all the staff be coordinated together.

Cons: If I go on too many devices I need to login with a code each time from my cell phone--not a major inconvenience, but minor, and understandably due to a desire for user security and privacy.

It's been great as an employee! Though it is a bit buggy at times but it is good.

Nov 28, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Easy to access my schedule and change shifts. Easy to send a message to fellow colleges and speak to management.

Cons: It's can be very buggy, that sometimes things don't load it just don't work and have to restart app to make it work. Confusing sometimes to book of shifts

Very easy to use

Nov 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the shift reminders and the scheduling individually. Wishing I could post videos for my staff.

Cons: I can't see my employees phone numbers. Wish I could post videos. Wish there was more benifical features.

Overall: Keeping track of scheduling and keeping I touch with my staff.

Great App

Nov 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Notifies you of your shift coming up for the day.
Shows you your shift for the week and how many hours you work each day.
Calculates your weekly earnings.
Lets you message coworkers who also have the app.

Cons: Being able to show when the shift is overtime, and being able to manually put in that the pay is time and a half.

Really helps me to connect with my co-workers outside of work, switching shifts, & posting schedules

Nov 23, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I enjoy the updates reminding myself and my coworkers when our shifts are. It makes it more difficult for employees to get confused as to when we work. Everyone is more punctual now.

Cons: It was difficult downloading the app and finding the specific store. It was rather confusing. However, once I was signed up, it was pretty simple.

Overall: The convenience of accessing schedules at all times and being in touch with coworkers.

good

Nov 19, 2017
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The software is very easy to use, its helpful in my work for example getting my shiftsa covered and comunicating with each other.

Cons: The thing i like east about this software is that it lags and glitches very often. If i post a shift on the feed i wont be able to see it until atleast a few houes after

It's been good so far but would definitely improve with some added features.

Nov 17, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I appreciate it notifies my staff that they have a shift coming up and that shift swaps must be approved.

Cons: When I approve my employees time off it vanishes and I can't go back and find where there request off days are.

Overall: Scheduling assistance. I now receive less text messages every day from employees.

I have an easy experience with the branch app usually but sometimes it's kind of glitchy.

Nov 17, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money

Pros: I like being able to see who I'm working with on what days and that i can upload a schedule from my phone.

Cons: It'll glitch sometimes and for the pictures it will put my profile picture on someone else's profile which can get confusing.

Great for organizing work schedules. A few issues but they are quickly resolved.

Nov 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: What I like most is that it gives me access to all of my coworkers in one app. I can message anyone who has the app. I can also view current schedules as well as previous ones if need be.

Cons: What I like least is that when I am posting a shift, I have to type in the hours manually. My shifts are always changing so it is hard to remember my exact shifts. It would be nice if I could just select my shift from the schedule to put up for a swap.

It is easy on hand and it helps keep up with activities and updates about work.

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: the software is quick and easy to use. I am able to post my shift at ease for the rest of my co-workers to see, and it is easy to see the schedule and keep up with what's going on at work because I'm a college student, I'm not able to be there as often.

Cons: The availability feature is not really used for our group and the amount you received from working used to not come up but now it does and also coverage didn't work either.

Overall: The benefit I get from this software is that is is an easy way to collaborate between us employees and stay up-to-date with the company activity.

Good, at anytime able to reach my staff

Nov 16, 2017
5/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I am able to reach my staff at anytime to delegate job duties and speak with them one on one. The staff is able to request days off and communicate concerns when im not there.

Cons: Sometime the chat option does not load which sometimes is frustrating when important information needs to be released.

Overall: Being able to communicate with my staff at all time to voice concerns, training issues and other business needs.

Overall a solid app. There were a few bugs and inconveniences initially.

Nov 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Reminds the user when a couple hours before their shift. Easy to look for coverage and/or pick up shifts without having to manually send e-mail blasts or text/call. Format is simple and straight forward.

Cons: Can sometimes be glitchy or buggy which makes the experience feel a bit choppy. Also may take quite a while to load depending on the device. Accessing branch messenger on the computer is definitely different than the online platform and should be adjusted to give users a similar experience.

Overall: Easy ability to find shift coverage and pick up additional hours. Regular reminders hours prior to the beginning of each shift.

Love it! So easy to look at when I have to know when I work next

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: How it calculates my paycheck, shows who I'm working with, who my relief is, and how long my shifts are

Cons: That it doesn't take into account break time, how it sometimes misspells names, how loading can take forever sometimes

Great. Only issue is the app wont always work but its better than nothing.

Nov 16, 2017
4/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The fact that I get to see my schedule talk with other employees and my boss can send little messages on a wall like Facebook

Cons: I don't like when the app crashes another problem is when you first open it up if you try to look at the schedule too soon that'll never load and you got to close it and reopen it stuff like that big bummer

Overall: Just the fact that I get to know my schedule anywhere I am I love that and it's great

Branch is a great way for myself to access my work schedule.

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: How my manager can communicate with everyone at our location via the Branch and I can see who can work what days without having to ask.

Cons: At times the Branch app has issues with starting up quickly. But overall it works pretty smooth.

Love it has everything that I need in just in one place no need to go anywhere else love it.

Nov 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The communication that everyone need to have with your employees. I'm able to guide my people and make our restaurant better every day to succeed for the excellent store.

58edf4a8766cc4101b8a21a06724bb55

its been really great i had an issue once and i emailed customer service and they helped promptly

Nov 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: i love the reminders for when to work, always keeps me on time. I also like how you can change viewing to only your shifts.

Cons: nothing comes to mind its really great! As i mentioned before I had a problem with the software not recognizing my name and thinking I was two separate people but customer service fixed it super quick!

Very helpful for making schedules and managing hours.

Nov 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use. It's very straightforward and ready to go the moment you start using it. I highly recommend this product.

Easy to use and very helpful

Nov 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I can communicate with my coworkers easily and trade shifts. I can also look ay my schedule any time and get reminders on when my next shift starts.

Cons: That you cannot directly post why you need a shift picked up, you have to comment on it instead. Other than that there is nothing I dislike. I use it frequently.

Use it daily for work and updates at work

Nov 09, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The fact of how easy it is to use it and how it sends notifications that your shift will be coming up

I love being able to see who I'm working with and the reminders are very helpful for shifts.

Nov 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the way that it shows everyone's schedules and if my store had the app I'm sure the managing schedules would be much easier for us all.

Cons: I don't like that we don't use it our store so I can't use all the features. I also don't like how slow it can be.

Overall: Being able to know my schedule

Good

Nov 09, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to use and everyone at work can navigate easily. Reminders help out a bunch as well. Great

Cons: Always freezes when I am on Wi-Fi. It makes it hard since alot of the kids at work only get Wi-Fi data.

It's worked well and has been fast and efficient

Nov 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's convenient with scheduling, posting and getting coworkers to cover shifts. I use this application daily and its always useful for work

Overall: I learned how to communicate better and it helped with covering shifts and scheduling shifts. I enjoy using the app.

So far myself & my co workers are having a good experience

Nov 09, 2017
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that I am connected to everyone in my work environment & I can get in touch with them easily. I like that it is a an app that we are all able to connect in a work only site

Cons: It takes a long time to load at times. And sometimes I get notifications other times I have to go into the app to see any notifications

Overall: My team as a whole gained better communication

It's let's me see my Schedule at a large so I can see who I'm going to be working with

Nov 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love how I can calculate how many hours I make in each week. Trading shifts have never been easier, I can post it for my whole workplace to see

Cons: I wish that you didn't have to manually type in how many hours you worked for it to calculate how much you made

Branch makes checking my schedule so easy! Love this app!

Nov 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I can easily check and manage my schedule from my phone, no need to call and talk to my coworkers to get a shift change, I can manage it easily on the app.

Cons: I'd like to be able to customize my app, change the color scheme to suit my time of use better; I'm a night shifter so I'd like to be able to blackout the background so I'm not blinded when I open the app.

Overall: Schedule review and management is exceptionally easier than at any of my previous jobs.

Great way to keep track of my schedule

Nov 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Scheduling. I like to view my schedule and who I will be working with. I haven't been using the software very long.

Great

Nov 02, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: Easy to use it's an easy software to understand and it's easy to see what u work and the weekly schedule is nice

Cons: The hours I can't change mine to see how much I make like if I leave early or come early it just makes it a pain

I use this for scheduling at work at CVS Pharmacy.

Nov 02, 2017
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Sends you notification reminders about upcoming shifts. Can post schedules so I do not need to return/call workplace or bother another coworker to find out.

Cons: When signing up and completing surveys, I receive spam email by default and need to modify my notification preferences to stop them.

Overall: Makes scheduling easier.

I found Branch to be easy to network with all employees

Nov 02, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Being able to post the weekly schedule and shift reminders. I like to use it to add training tips so all the crew can see it. I also use it to praise and recognize individual crew members and the team as a whole.

Cons: I would like More GIFS related to Arby's and the food industry. Sometimes I get notifications about conversations but when I go into the App I can't find the whole conversation that I was notified about, so it's like coming into the middle of something that you aren't quite sure what the original question is about.

Overall: Having problems editing and changing position and business.

It's very helpful as a dedicated employee to have an app just as dedicated

Nov 02, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: While there are many aspects I like and appreciate, I think I am most fond of the work shift reminders. While I may already be aware that I'm working, and aware of working at that time, someone who's so busy and obsessed with time like myself appreciates them.

Cons: It's a little glitchy sometimes, and I'll have to reopen the app if it won't let me go back effortlessly.

This app works so well for our store. Love it

Nov 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of using it. It helps all team members know schedules and be able to see who else works and then they can trade shifts. I like how I just take a picture and then it is put in the system so you can see who works every day.

Cons: I don't have anything bad to say about it. The only problem I have has is that I posted a new schedule and one of the old ones that was still going disappeared.

Overall: Ease of all team members knowing schedules. No more calls or lates

Things could be better, but the experience has been ok.

Oct 31, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like being able to see my schedule wherever I am at. On the road, at home, whenever or wherever I am.

Cons: I would like to be able to look at a calendar and easily see all days that I am scheduled to work using icons or color coding for days on/off.

Branch has done wonders for my workplace & I am grateful for its services.

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the multiple chat functions & how it simultaneously functions as a social media service for the workplace. I love the ease of messaging & connecting with my coworkers & leader team.

Cons: The app sometimes crashes & has troubles loading photos, chats,. Branch also has some trouble booting, and often deletes messages before I'm able to see them.

Overall: Great team connectivity. It's helped boost communication and my overall workplace experience.

Great app! All my coworkers use it.

Oct 31, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I believe our company communication has improved with the availability of the schedule right in our palms.

Cons: It has glitches a few times where the schedules were not available. However was up and running again shortly.

Love the Branch App !! Being a Retail manager , this helps so much!

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that the staff has instant access to their schedules and can access it when new schedules are posted.

Cons: The feed , too much like Facebook. Prefer that the app doesn't have this. Schedule listing should be the first link.

Overall: Too many to list !

Very handy to have

Oct 31, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Makes it easier for employees that only work 1 day a week to not have to come in on their day off to get their schedule.

Cons: Its a little confusing how to trade or pick up shifts. Don't understand how to get connected with other stores. Also being only able to delete the schedules you posted yourself. It would be nice to delete the old ones or let them expire after 2 weeks or so have past.

It has been easy and a convenient way for me to see my schedule.

Oct 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that I don't have to go into my work to see my schedule for the next week. I also like how I can post a shift that I can't take and how I can take extra shifts right from my phone. It is easy and I can use it. There is nothing confusing about Branch Messenger and it has made my life a lot less stressful.

Cons: What I don't like about the Branch Messenger, is in the activity area where the shifts that are up for grabs I cant see the reason why unless I tap on it. I believe it is important to know why someone is missing a shift. I would rather take a shift for someone that has a good reason over a pointless reason.

Overall: I don't have to go in to my work to see my schedule. It is convenient to me. I can take extra shifts and communicate to other crew members without needing their phone numbers.

Great

Oct 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: No one has call to ask about the schedule anymore and we reach each other by the even we don't have the phone number

Cons: Add the phone number to team to call or text to keep the work schedule active and no team member missing

Overall: I like it and I recommend it for any business

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This app is the easiest app for everyone at my job to use. It makes things run smoother at work.

Oct 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I can post the schedule on it for my crew to view without dealing with the constant phone calls during my shift for their schedules

Overall: Makes things easier for myself, the other managers, and my crew. Everyone is on the same page as far as workflow and shifts.

Very easy to use, good quality for the money, helpful for scheduling.

Oct 24, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I like how we can communicate instantly and we don't have to have a group message. It is also nice that Branch gives you a notification for when you work next.

Cons: Some of the schedules are glitchy and the app can be slow at times. Also, it takes forever to load some of the activity on our feed.

Very pliable app

Oct 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love that I'm able to easily communicate with all of my staff simultaneously with posts. It's a very effective way to post shifts and schedules.

Cons: Maybe my font is set too large? Sometimes I am unable to read all of the post, it cuts off. There is no way to click onto the post to view all of it.

Simple and easy to use

Oct 24, 2017
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: There's multiple functions when it comes to posting. Doesn't have to be just text or picture. It can be both

Cons: There's a limit for text posts. I wish there was a way to continue everything you have to type then maybe have it show as a see more button to show the rest.

branch has been really effective and does its job managing shifts

Oct 24, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: streamlined, easy to use. easy to post, view and cover shifts. nice that they dont charge non-profit organizations to use the app.

Cons: the times sometimes are incorrect. i will post something at 8:30 pm and it will say something like 4:43 am

Great communication app between employers & employees.

Oct 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I can upload the schedule and it's available to everyone. I also like that I can see which employees have viewed the post.

Cons: Sometimes I do not get the notifications when someone messages me. And I can not see who has viewed the schedule.

Overall: Able to communicate with my staff.

E0a5a8a56293dbe3a89806efbd8e8ee4

Great for a team

Oct 24, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The scheduling usage is great. I like how it automatically fills in everyone shifts off the schedule.

Cons: Haven't found anything yet. Need to figure out how to get other stores involved using this app. Not many people know about the app.

Overall: Makes communication easier

Branch Messenger Review

Oct 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It is helpful for work.
Trading shifts are good and it is less of a hassle with this wonderful app it is so good!

Cons: It can be confusing sometimes. Like with trading shifts and the multiple tabs about shifts is confusing.

Efficient excellent

Oct 23, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The schedule aspect and the team boards. These help with the brining together of the team and allow easy communication if no other means can be achieved

Cons: Learning how to post schedule changes could be a difficulty there were no labeled options and maybe a tutorial, or helpful hints could help fix this problem

Overall: Community, ease of communication and the ability to share schedules and work out the kinks with he whole team in advanced time frames

Very efficient and effective with finding shift coverage

Oct 23, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It makes the job of finding shift coverage 100% easier because you can broadcast a shift as oppose to texting or emailing individual messages.

Cons: Coverage can be confusing at times because the software will at times post a shift indicating that it still needs coverage when in reality it has already been taken.

One greatest work managing apps ever! Awesome Job!

Oct 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Its great, if we have someone who needs shifts covered they post about it to notify the team let us know we need coverage and just need a GM approval. Plus it lets me have OT without hassle of knowing someone is covering the shift or not. This is great app im sure and hope it will go far!

Saves me tons of phone calls and texts as a store manager

Oct 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that I have to approve shifts before they are taken. Making the schedule is so much easier. I also like that it breaks the schedule up to daily without me having to type it all out.

Cons: Notifications get lost. I think that they should be updated and taken to the specific location of where someone has commented or made a change.

Overall: My job is made easier.

It's easy to use and I can see who all is work that day.

Oct 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Snap a pic of your schedule and it puts it in. You can see every employee who works each day each shift. It holds several schedules at a time.

Cons: Not much really pay calculator doesn't work really for overnighters whom earn a shift differential on top of there normal wage.

Overall: I already made statement in my review.

Great

Oct 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Live updates. Swap shifts. Schedule uploads. Event posting. Customer support. Schedule changes. Great!

Overall: Everything

It's been great! So easy to look up schedules for work!

Oct 19, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: The ease of being able to look at my schedules either by looking week to week or a pic of the full schedule.

Cons: So far I've had no issues with the software itself. My one complaint would be how it's hard to look at the schedules if I'm not on WiFi or internet access

Gets the job done

Oct 19, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Value for Money

Pros: I like the chat feature - makes it easy to communicate quickly with coworkers you may not be friends with.

Cons: It's not very user friendly or adaptive when putting in start/end dates for shift coverage. I would like to be able to edit the standard message posted with my shift swap request. It would also be helpful to give me the option of suggesting a swap with a specific person instead of having to post to everyone and have separate conversations. If I could send a request to a user and get accepted or declined, that would be a true swap shift in my mind.

It reminds me of my daily schedule

Oct 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It Tells the schedule on a daily and weekly matter and i like the weekly schedule better because it helps me keep my days straight.

Cons: It reads the schedule wrong sometimes because it reads the picture posted wrong depends on how fuzzy the picture is taken.

Branch is a great app! Easy to use. Very user friendly for all generations.

Oct 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: User friendly for all generations. Love how easy it is to snap a photo of the premade schedule and makes it into two different views, by week and by individual day.

Cons: Have to have precise handwriting for it to spell all names correctly other than that it is very easy to use.

Great app i love it

Oct 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use..great way to use schedule. .easy way to remember when your next shift is. Easy to reach others and post shift changes

They are very loyal and the app is very easy and reliable.

Oct 17, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very reliable, easy to use, and helpful to my success with my job. Also their customer support is excellent.

Cons: Sometimes it takes a bit to load. Otherwise nothing else