--- title: "LogMeIn Central Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about LogMeIn Central Software - reviews, pricing plans, popular comparisons to other Remote Monitoring and Management products and more." source_url: "https://www.capterra.com/p/169259/LogMeIn-Central/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # LogMeIn Central Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) LogMeIn Central ## What is LogMeIn Central? LogMeIn Central is a powerful, easy-to-use endpoint management solution enabling IT professionals to effectively monitor, manage, and secure their endpoint infrastructure. Whether you have remote employees or endpoints scattered across the globe, LogMeIn Central provides IT organizations with the speed, flexibility, and insight needed to increase productivity, reduce IT costs, and mitigate risk. ## What is LogMeIn Central used for? [Remote Monitoring and Management](https://www.capterra.com/remote-monitoring-and-management-software/)[IT Management](https://www.capterra.com/it-management-software/)[IT Service](https://www.capterra.com/it-service-software/) Top alternative Featured Overall rating Based on 336 user reviews Reviews sentiment Positive 92% Neutral 6% Negative 2% Pros & cons Comprehensive remote computer access Robust security and user management High and increasing subscription costs Starting price $46 Per Feature, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for LogMeIn Central?[Manage this product listing](https://www.g2.com/products/logmein-central/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### LogMeIn Central 4.5 (336) VS. [4.2 (253)](https://www.capterra.com/p/13803/N-central/reviews/) Starting Price $46 Per Feature, Per Month Starting Price $1.75 Other Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (336) Ease Of Use 4.0 (253) Value For Money 3.8 (261) Value For Money 3.9 (239) Customer Service 4.2 (246) Customer Service 3.9 (242) ## LogMeIn Central alternatives [4.6 (274)](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews/) Starting price $395.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.9 (239)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.3 (203)](https://www.capterra.com/p/163344/N-sight/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars Highest Rated [Iru](https://www.capterra.com/p/181954/Iru/) [4.9 (502)](https://www.capterra.com/p/181954/Iru/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/181954/Iru/) [View all alternatives](https://www.capterra.com/p/169259/LogMeIn-Central/alternatives/) ## FAQs about LogMeIn Central Overview ### What problems does LogMeIn Central solve? LogMeIn Central solves remote-work access and IT support delays by letting users reach office desktops, files, local applications, and servers from home, mobile devices, or other locations. IT administrators, managed service providers, and distributed organizations use it to group devices, monitor health and updates, transfer files, run maintenance, and troubleshoot systems without onsite visits. Answer based on 266 reviews Overview ### Which roles and teams benefit most from LogMeIn Central? LogMeIn Central is most used by IT directors, IT managers, consultants, and support specialists who remotely administer devices, deploy updates, and troubleshoot user issues. Business owners, presidents, and operations leaders use it to oversee distributed computers, maintain system availability, and reduce the need for on-site technical visits. Answer based on 331 reviews Overview ### What company size and industries is LogMeIn Central built for? LogMeIn Central is for small businesses, which account for 83% of reviewers, and Information Technology and Services, its top industry at 15%. It also serves midsize businesses (14%) and enterprises (4%) in Internal IT, MSP, and tech support organizations, including Medical Practice (6%) and Computer Software (5%) users. Answer based on 336 reviews Features and Usability ### What are the key features of LogMeIn Central? LogMeIn Central includes core remote access/control for connecting to workstations from computers and mobile devices, plus device management for grouped computers and user management. Key security features include access controls/permissions, encryption, and activity tracking. It also supports endpoint monitoring, alerts/notifications, patch management, antivirus management, file transfer, and Wake-on-LAN. Answer based on 176 reviews Getting Started and Support ### How easy is it to onboard and train a team on LogMeIn Central? LogMeIn Central offers live online sessions, documentation, and videos to support team training. Reviewers report that end users can often get started quickly with simplified login access and basic features. However, the interface may feel overwhelming for nontechnical users, while IT administrators and remote-management users may need more time to learn navigation and advanced tasks. Answer based on 10 reviews Getting Started and Support ### What customer support options does LogMeIn Central offer, and how do users rate the experience? LogMeIn Central offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representative, and chat. Users report mixed support experiences: some describe representatives as quick, professional, and effective, while others cite slow issue resolution, repeated escalations, inconsistent technical knowledge, and difficulty accessing chat at times. Answer based on 68 reviews Security ### How does LogMeIn Central handle data security and access control? LogMeIn Central uses two-factor authentication, per-computer passwords, groups, and customizable role permissions to control remote access. Administrators can grant or revoke user access, assign limited subaccounts, and integrate with Active Directory. Reviewers note agents require frequent patching to reduce security risk, and some want geoblocking and clearer session visibility. Answer based on 59 reviews Features and Usability ### How well does LogMeIn Central work for remote access? LogMeIn Central provides dependable remote access for working from home, troubleshooting, and supporting distributed computers. IT administrators, remote teams, and small offices value browser and desktop connections, session control, and broad device access. Some users find connection setup involves too many permission steps, encounter slower loading, or prefer the desktop app over the web interface. Answer based on 176 reviews Features and Usability ### How does LogMeIn Central manage multiple computers? LogMeIn Central centralizes computer management for IT teams that support devices across multiple locations. Administrators can group machines, monitor hardware, software, antivirus, updates, and system health, run scripts, transfer files, and set alerts. Some teams report inconsistent patch or antivirus status feedback, resource demands on older computers, and pricing tiers that may not fit smaller fleets. Answer based on 74 reviews ## Pros and Cons Comprehensive remote computer access 97% positive reviews out of 36 Most reviewers describe access to computers as seamless, allowing remote work, file retrieval, and device management from any location. High and increasing subscription costs 61% negative reviews out of 84 Most reviewers report pricing as excessively high, with frequent increases and limited affordable options for smaller users. Robust security and user management 94% positive reviews out of 33 Most reviewers indicate security and access control features offer reliable protection, customizable permissions, and easy user management. Efficient remote client assistance 92% positive reviews out of 26 Most reviewers find client support effective for managing multiple clients, providing remote help, and streamlining IT operations. Andrew W. Helpdesk Technician, 11 - 50 employees. "Overall our users' experiences are positive and we find LMI to be the easiest and most affordable option for helping our users stay connected, and is scalable and manageable for our different clients to all be under one umbrella." ## Features AI summary Based on 1,539 Remote Monitoring and Management reviews Not all Remote Monitoring and Management tools cover every feature buyers care about most. Here is what Capterra reviewers highlight as essential when choosing a solution: - **Server Monitoring** (**60%** of reviewers rated this feature as critical) - **Real-time Alerts** (**53%**) - **Real-Time Monitoring** (**59%**) LogMeIn Central includes **Real-time Alerts** and **Real-Time Monitoring**, giving IT teams visibility into device status and the ability to respond quickly when issues appear. However, it does not include **Server Monitoring**. Instead, it offers **Patch Management** (**56%**) and **Remote Access/Control** (**57%**), which help businesses keep endpoints updated and resolve problems directly from a distance, allowing teams to maintain system health, reduce downtime, and support distributed environments more efficiently. Real-time Alerts 4.5 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Receive notification of issues as soon as they occur Real-Time Monitoring 4.8 (10) 70.00% of 10 reviewers that rated this feature as important or highly important Active monitoring of systems, applications, or networks Patch Management 4.2 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Install software updates and bug fixes remotely Remote Access/Control 4.7 (26) 73.08% of 26 reviewers that rated this feature as important or highly important Access work applications remotely, for when working away from the office and/or traveling Dashboard 4.6 (8) 87.50% of 8 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics Device Management 4.7 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Maintenance and upkeep of physical and/or virtual devices LogMeIn Central 63 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Anti Virus: Prevents, detects and removes malware - Application Security: Identify and respond to security threats to developed applications - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automatic Patch Deployment: Set a time to deploy patches automatically - Automatic Scans: Setup recurring or automatic scans - Backup and Recovery: Create backups and provide methods to recover deleted/lost data - Behavioral Analytics: Track and analyse user behavior within a system or network - Capacity Management: Monitor service demand and performance to plan for adequate resources that meet business needs - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Configuration Management: Identify component attributes like servers, hardware, software, and manage relationships across all services - Contract/License Management: Track, store, and access client contracts or licenses - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Deployment Management: Manage the processes involved when making the application ready for use - Device Management: Maintenance and upkeep of physical and/or virtual devices - Encryption: Convert data into a code for security - Endpoint Management: Track status, assign actions, and control access to systems for devices within the organization - Endpoint Protection: Protect users working remotely and provide secure environments for personal devices to access company programs - For MSPs: Intended to be used by managed service providers - Help Desk Management: Managing service requests, incidents, IT issues & support with a ticketing system - Incident Management: Manage and track all disruptions and incidents - Inventory Management: Track and manage inventory levels to maintain proper supply - Issue Auditing: Inspecting the issue resolution process for compliance with related systems and regulatory guidelines - Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events") - IT Asset Management: Managing inventories and tracking changes to hardware and software configurations - IT Asset Tracking: Monitor the movement of one or more IT assets throughout the organization - IT Reporting: Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Mobile Device Management: Control, secure and enforce policies on mobile devices such as smartphones, tablets etc. - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Network Monitoring: Tracks and makes accessible data on the health of servers and other network components. - Network Wide Management: The ability to manage all patches within a network - Patch Management: Install software updates and bug fixes remotely - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Real-time Alerts: Receive notification of issues as soon as they occur - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Release Management: Planning, scheduling, and overseeing the release of software or system changes into a live or production environment - Remediation Management: Identify and orchestrate execution of actions needed to restore systems to optimal conditions - Remote Access & Monitoring: Control system behavior and appearance, and access and report on system status/health from a distant location - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Service Catalog: Database containing accurate and up-to-date information on all operational services - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Task Management: Create, manage and track all task activities and progression - Ticket Management: Track, manage, or resolve user requests and IT incidents/issues - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vulnerability Scanning: Discover patch statuses and vulnerabilities - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows --- Get Advice We can help you find the software with the features you need. Features 4.4 (336) 4.4 Based on 336 reviews ## Pricing Value for money 3.8 (261) Free Trial Basic $46.00 Per Feature,Per Month Value for money 3.8 (261) 3.8 Based on 261 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (246) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (246) 4.2 Based on 246 reviews ## User reviews Overall rating 4.5 Based on 336 reviews Filter by rating 5(205) 4(104) 3(21) 2(6) 1(0) Mentioned topic Sorted by most recent MW Melissa W. Hospital administrator Veterinary ### "Works well for server based application" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 5, 2026 Overall, we are pleased with the connectivity and options that the software allowed our remote team member to stay on while she relocated. Pros We were able to use log me in Central when we had a team member relocate to a different state and we needed a quick way to allow remote work. It had a easy option for learning and fast implementation. Cons At the time we were server based and didn't have a cloud based option so this seemed like one of the only ways that we could allow access to our server remotely. The software sometimes took a long time to load and connect. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Ada N. Broker Real Estate ### "Great tool to access your computer when away." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 12, 2026 Overall experience is great! It’s a very convenient and helpful tool. I access my PC from my iPad !! Pros Ease of use and initiate access to the computer. It works seamless as if I’m working on the computer I’m accessing. Cons Accessing a remote computer that has slower internet can be a challenge, however I realize this may not be related to Logmein. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TM Tracy M. IT Systems Manager Architecture & Planning ### "Logmein from an IT perspective" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 April 30, 2026 As an IT admin, my job would be much more difficult without it. Downtime is very low, it just works. Pros Great all in one solution for remote management. We use it for IT support and the users also use it for remote access. Versatile. Cons Complications sometimes with monitors being turned off or screen flickering with certain programs. Unable to find a solution because logmein blames the application and the application blame logmein. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AW Andrew W. Helpdesk Technician Information Technology and Services ### "Good overall, great at its niche " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 January 8, 2026 Overall our users' experiences are positive and we find LMI to be the easiest and most affordable option for helping our users stay connected, and is scalable and manageable for our different clients to all be under one umbrella. Pros My favorite thing about LMI is the ability to lend devices we have set up in LMI to our clients and still maintain management for them. It's easy for our clients to remote into their work DTs when they are working from home and I can monitor to ensure everything goes well. Cons When actually remoting in to a selected device, the concept of computer access codes or the choosing to log into the domain of a computer vs a local account can confuse some of our users, we have to include additional specific instruction to help them login. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GG Glen G. Systems Operator Government Administration ### "LogMeIn Central allows users to safely access their Business workstations" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 2, 2026 Our experience with LogMeIn Central has been quite good. There is really no learning curve for the user as we can set them up with a simplified login "experience" which directs them to their work desktop. Pros LogMeIn Central allows our users to access their computers without the use of VPNs. Users can access their workstation using their computer, Tablet of phone from the field. Its inexpensive compared to VPNs and allows us to monitor the Employees access. Cons There are not many issues we have found administering LogMeIn Central. Users don't like the web interface as much on a remote desktop computer, so we push them to download the desktop App to access their workstations. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) The cost of LogMeIn Central was lower for the amount of users that we have. LogMeIn Central also had a better set of features to help manage the remote access computers. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. WT Wasek T. IT Support Supervisor Information Technology and Services ### "Brilliant Remote control software tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 4, 2025 It has been a positive experience, very useful for to remote in clients machines for those that do not have a support contract with us. I am able to remote in and assist. The whole interface is user friendly for both sides. Pros LogMeIn is so handy for me to use on clients that we work on Ad Hoc basis. It is really easy to assist a user to allow remote access. It has many tools such as file transfer, chat box, multiple display selector and works with mobile devices too. Cons While it gets the job done, it can take time to remote into a users machine as there are multiple steps to follow. User has to download software, enter given code, and multiple pop ups to give permission before remote control can begin. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JW John W. IT Support Construction ### "Logmein reliability" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 26, 2025 We have had nothing but positive results with Logmein so far and its been a few years. Great for doing software updates and easy access to remote PC's and the reliability is something we have come to expect. Pros The ability to group different departments and offices. It makes it so easy to see what we have in use and which one may have a problem. Cons Not much negative to say about Logmein. it is very reliable. It is a little bit involved to add a new pc to the system but its not a problem. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DG Diana G. OM Health, Wellness and Fitness ### "Reliable and Easy! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 1, 2025 Pros It is a lifesaver when needing to remote into my dental clinic’s management software. Especially since I live over 1 hour away from the office. It is simple to log into, compared to some other services I’ve used in the past. It’s also extremely reliable! Cons I have not experienced any issues with the program. It’s a lot easier than the Cisco program our office used in the past. Switched from [Cisco AnyConnect](https://www.capterra.com/p/169495/VPN-and-Endpoint-Security-Clients/) Cisco was unreliable and constantly made my computer freeze. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CG Christie G. Controller Telecommunications ### "Controller" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 May 8, 2025 Our overall experience was good and easy to work through. The billing was problematic. Pros Logmein provided ease of access to our customers that further allowed for support coupled with our employees when needed. Cons I like least was the cost of the services provided by logmein and the billing through go to assist. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AO Austin O. IT Support Engineer Construction ### "Great Remote Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 26, 2024 It has been great. Been primarily switching from Rescue to Central and it has been a very positive switch. Pros Very easy to use. Never seem to have any issues. Very dependable Cons I would like it if there could be more attempts before your IP can get blocked from logins. Switched from [LogMeIn Rescue](https://www.capterra.com/p/161344/LogMeIn-Rescue/) Pricing for Central was better and we liked the ease of use that came with Central. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/169259/LogMeIn-Central/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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