# LogMeIn Central Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is LogMeIn Central the right Remote Monitoring and Management solution for you? Explore 336 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/169259/LogMeIn-Central/reviews/ --- LogMeIn Central 4.5 (336) [View alternatives](https://www.capterra.com/p/169259/LogMeIn-Central/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 23rd, 2026 # Reviews of LogMeIn Central Ease of use 4.5 Customer Service 4.2 ## Pros and Cons in Reviews Remote computer accessibility features 97% positive reviews out of 36 Most reviewers describe access to computers as seamless, enabling work from any location with ease. High and increasing pricing 61% negative reviews out of 84 Some reviewers describe pricing as steep, with frequent increases and limited value compared to alternatives. Comprehensive security management tools 94% positive reviews out of 33 Most reviewers find security and access control robust, allowing flexible user permissions and reliable protection. Efficient client management support 92% positive reviews out of 26 Most reviewers indicate client support streamlines remote assistance, making it easier to help multiple clients efficiently. Andrew W. Helpdesk Technician, 11 - 50 employees. "Overall our users' experiences are positive and we find LMI to be the easiest and most affordable option for helping our users stay connected, and is scalable and manageable for our different clients to all be under one umbrella." ## Showing most helpful reviews Showing 1-25 of 336 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use David M. IT Technician Oil & Energy Used the software for: 1-2 years ### "David's LogMein Central Review" April 2, 2024 5.0 LogMein Central is very smooth and even when accessing a remote machine it does not lag. Pros Log me in is simple to use and deploy, it provides secure access to client computers and makes it easy to share files over different networks and offers a free trial. Cons So far apart from the price compared to other softwares i have no negative comments on LogMein Central as a software. Alternatives considered [Getscreen.me](https://www.capterra.com/p/202036/Getscreen-me/)[RealVNC Connect](https://www.capterra.com/p/173752/VNC-Connect/)[BeyondTrust Remote Support](https://www.capterra.com/p/86962/Bomgar/) Reason for choosing LogMeIn Central LogMein came highly recommend by most of my peers. Switched from [Chrome Remote Desktop](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/) LogMein Central has a wider range range of functions that are applicable in most work scenarios. Review Source GG Glen G. Systems Operator Government Administration Used the software for: 2+ years ### "LogMeIn Central allows users to safely access their Business workstations" January 2, 2026 5.0 Our experience with LogMeIn Central has been quite good. There is really no learning curve for the user as we can set them up with a simplified login "experience" which directs them to their work desktop. Pros LogMeIn Central allows our users to access their computers without the use of VPNs. Users can access their workstation using their computer, Tablet of phone from the field. Its inexpensive compared to VPNs and allows us to monitor the Employees access. Cons There are not many issues we have found administering LogMeIn Central. Users don't like the web interface as much on a remote desktop computer, so we push them to download the desktop App to access their workstations. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) The cost of LogMeIn Central was lower for the amount of users that we have. LogMeIn Central also had a better set of features to help manage the remote access computers. Review Source MW Melissa W. Hospital administrator Veterinary Used the software for: 1-2 years ### "Works well for server based application" July 5, 2026 4.0 Overall, we are pleased with the connectivity and options that the software allowed our remote team member to stay on while she relocated. Pros We were able to use log me in Central when we had a team member relocate to a different state and we needed a quick way to allow remote work. It had a easy option for learning and fast implementation. Cons At the time we were server based and didn't have a cloud based option so this seemed like one of the only ways that we could allow access to our server remotely. The software sometimes took a long time to load and connect. Review Source VR Verified Reviewer Customer Support Specialist Information Technology and Services Used the software for: 1-2 years ### "An average service for remote access" November 19, 2019 3.0 Our overall experience with LogMeIn Central has been okay, we're able to push the content we need and remote into things, but the UI and the connection instability make it very difficult to use. Pros The user interface, for the application, is easy to use and very plain (no real chance of getting things messed up). It connects easy enough. Cons The website user interface is very messy, clunky and hard to decipher, making tasks sometimes very difficult to run on remote PC's. Their customer service is very difficult to work with, they are a bit curt and can come off as rude. The connections are not always stable, and can drop unless people have a pristine connection, which is very difficult to monitor. Review Source TM Tracy M. IT Systems Manager Architecture & Planning Used the software for: 2+ years ### "Logmein from an IT perspective" April 30, 2026 5.0 As an IT admin, my job would be much more difficult without it. Downtime is very low, it just works. Pros Great all in one solution for remote management. We use it for IT support and the users also use it for remote access. Versatile. Cons Complications sometimes with monitors being turned off or screen flickering with certain programs. Unable to find a solution because logmein blames the application and the application blame logmein. Review Source DB Darell B. Owner Computer & Network Security Used the software for: 2+ years ### "Log Me In Central A Great Choice For Remote Support" August 27, 2020 5.0 I have been using the Central Module for years it allows you to put computers in groups to easily identify your customers computers. Also alerts are set to notify you of Windows updates and antivirus software that is outdated on each computer. Pros Log Me In Central has been my go to remote repair tool for my customers. The software is secure easy to use and is loaded with features. Cons The pricing a little high to add features it costs to use but every feature is very useful for your business Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Reason for choosing LogMeIn Central The organization feature, software updates and alerts with Dual Authentication Feature for security gives you peace of mind your customers computers are always safe. Central allows you to install a client software so you can remote with a password protected feature without the customer intervention. Review Source JW John W. IT Support Construction Used the software for: 1-2 years ### "Logmein reliability" June 26, 2025 5.0 We have had nothing but positive results with Logmein so far and its been a few years. Great for doing software updates and easy access to remote PC's and the reliability is something we have come to expect. Pros The ability to group different departments and offices. It makes it so easy to see what we have in use and which one may have a problem. Cons Not much negative to say about Logmein. it is very reliable. It is a little bit involved to add a new pc to the system but its not a problem. Review Source AW Andrew W. Helpdesk Technician Information Technology and Services Used the software for: Less than 6 months ### "Good overall, great at its niche " January 8, 2026 5.0 Overall our users' experiences are positive and we find LMI to be the easiest and most affordable option for helping our users stay connected, and is scalable and manageable for our different clients to all be under one umbrella. Pros My favorite thing about LMI is the ability to lend devices we have set up in LMI to our clients and still maintain management for them. It's easy for our clients to remote into their work DTs when they are working from home and I can monitor to ensure everything goes well. Cons When actually remoting in to a selected device, the concept of computer access codes or the choosing to log into the domain of a computer vs a local account can confuse some of our users, we have to include additional specific instruction to help them login. Review Source CG Christie G. Controller Telecommunications Used the software for: 2+ years ### "Controller" May 8, 2025 4.0 Our overall experience was good and easy to work through. The billing was problematic. Pros Logmein provided ease of access to our customers that further allowed for support coupled with our employees when needed. Cons I like least was the cost of the services provided by logmein and the billing through go to assist. Review Source AN Ada N. Broker Real Estate Used the software for: 1-2 years ### "Great tool to access your computer when away." June 12, 2026 5.0 Overall experience is great! It’s a very convenient and helpful tool. I access my PC from my iPad !! Pros Ease of use and initiate access to the computer. It works seamless as if I’m working on the computer I’m accessing. Cons Accessing a remote computer that has slower internet can be a challenge, however I realize this may not be related to Logmein. Review Source WT Wasek T. IT Support Supervisor Information Technology and Services Used the software for: 1-2 years ### "Brilliant Remote control software tool" August 4, 2025 5.0 It has been a positive experience, very useful for to remote in clients machines for those that do not have a support contract with us. I am able to remote in and assist. The whole interface is user friendly for both sides. Pros LogMeIn is so handy for me to use on clients that we work on Ad Hoc basis. It is really easy to assist a user to allow remote access. It has many tools such as file transfer, chat box, multiple display selector and works with mobile devices too. Cons While it gets the job done, it can take time to remote into a users machine as there are multiple steps to follow. User has to download software, enter given code, and multiple pop ups to give permission before remote control can begin. Review Source JP Jickson P. HR Manager Computer Software Used the software for: 1-2 years ### "Ideal for Workstation Management!" May 10, 2021 5.0 I have been utilizing the Central Module for quite a long time it permits you to place PCs in gatherings to effectively distinguish your clients PCs. Additionally alarms are set to tell you of Windows refreshes and antivirus programming that is obsolete on every PC. Pros Log Me In Central has been my go to distant fix instrument for my clients. The product is secure simple to utilize and is stacked with highlights. We use LogMeIn Central to deal with the entirety of the client workstations inside my association. This permits me to distant into any client PC to assist with investigating, and to do various other administration capacities. I can likewise get explicit equipment data (ie, realistic card or CPU model) utilizing the Inventory usefulness about any workstation in my Central Account. The Central Management Console permits me to see the entirety of my client workstations, bunch them, arrangement warnings dependent on explicit rules (RAM or CPU usage, new programming introduces, and so forth) There's likewise a File Manager where I can move or duplicate records from my workstation to the end clients. There is a ton of usefulness for overseeing refreshes, running contents, and so on, that I don't utilize. Cons LogMeIn Central expects you to in any event pay for at least 25 workstations/establishments, if you use them, as this is a business-class item. This product was more costly than other comparable items. Just installment choice was for 1 year where different items have regularly scheduled installment alternatives. The product didn't offer similar choices like numerous screens that other programming gives. That is a quite enormous thing to miss today when most customers utilize numerous screens and they are inexperienced with hauling things between 1 screen. Review Source MS Muhammad S. IT Coordinator Information Technology and Services Used the software for: 2+ years ### "LogMeIn overall functionality" September 11, 2018 5.0 It works with very basic internet connection too while other application fails. If session is breaking, you can tweak by minimizing the scree resolution, and disabling desktop backgroud. Pros Centralized Computer Management. Its a SAAS applicaiton Different login options , taking control of keyboard and mouse along with Alt, Ctrl, and delete Blanking screen to hide your activity on terminal. Adjusting screen resolution and blank and white option make it fast to remote and perform activity on computer Cons You can't disable the already remote session even with high privileges user so if two user are trying to get connected the last one will get access and you can't see who was already connected. You have to give admin rights to user if you want him to add more user into his team you can't do it with power user type thing. Support is terrible. If you send an invite to user the step by step process takes him to create his personal profile instead of group where you wan't to add him, so you have to tell user how exactly he can create one under group. You can't disable personal profile if created Review Source VR Verified Reviewer IT Support Specialist Printing Used the software for: 2+ years ### "Greatest and easiest remote desktop software I've ever used as an IT Tech" April 17, 2019 5.0 A +++. Amazing software and a must-have for IT staff/helpdesk who support their company's/client's software. Pros I LOVE logmein. Hands down the best remote desktop software I've used. Better than showmyPC, better than apple's remote desktop viewer, better than literally anything else (except that you have to pay for it.) I love that you can easily access someone's computer AND it's easy for them to let you access their computer--very simple for even non-techy people to set up and allow access. And it's file transfer options are top-notch! Cons I only dislike that you have to pay for it...but that's silly. These guys deserve more money. They're killing it. Review Source LP LaNell P. Operations Admin Information Technology and Services Used the software for: 1-2 years ### "So easy to use" April 1, 2024 5.0 Pros This product is great for allowing management to quality control and for the techs to get into the clients machine to fix whatever issue is going on. Cons None really sometimes getting the client to understand to go to logmein123 but that is minimal compared to other sites that were tried Review Source CJ Chris J. IT Admin Information Technology and Services Used the software for: 2+ years ### "I have used LogMeIn since 2011 and my work would be nearly impossible without it." May 10, 2018 5.0 It is consistently stable and manageable for my company. I can literally triple my support of other clients with this software. Pros LogMeIn is a super stable remote access to other computers that I have rarely had issues with in supporting my clients. I am able to access any of the 50 computers I work with instantly, an many at the same time from either the web portal or desktop application. LogMeIn also includes several IT functions that allow sharing of files & remote rebooting of the client computers. Cons The cost is higher than some competing remote access software, so unless you have a lot of remote computers you work with you could probably find a cheaper solution. They also don't have as many extra IT functions with my plan that I can find with a few free offerings out there, such as auto-reconnect once the remote system has rebooted, or a remote Windows Task Manager. Review Source David P. President Hospitality Used the software for: 2+ years ### "President" November 21, 2018 5.0 I have used LogMeIn for over 10 years and it is one of the great access software out there. Pros You can easily login to a system that has issues any time and any place. Also you can see the status of the computer for usage and updates and more. Plus you can give access to your customers to their system as well. Cons Is the port that is used for LogMeIn. It is a critical port that makes the PCI compliance to fail Review Source RA Rhett A. Network Administrator Medical Practice Used the software for: 2+ years ### "Seamless remote access to all workstations eliminating otherwise time consuming visits in person for simple support tasks. " January 12, 2018 5.0 I have used many remote software applications and LogMeIn is hands down the most useful and versatile player in the market. There is nothing I have found the program incapable of accomplishing and I am constantly learning new features that save me time and my clients money. It would take hours to relay all of the benefits of LogMeIn for the real world IT professional. Pros Instant access to multiple networks through one account interface. Easy setup and deployment of software packages and scripts for multiple scheduled maintenance tasks. File transfers are simply drag and drop convenient. With a wide range of collected data at disposal, workstation health is displayed for all aspects of computer function. There is an option to remotely power on and off computers and manage services without the need to remotely take over the computer. Cons The only change I would like to see is to eliminate the disconnect that happens momentarily while updating the LogMeIn client software. (It automatically reconnects without intervention.) Review Source VR Verified Reviewer PAC's Administrator/ IT Manager Used the software for: 2+ years ### "Very helpful product when doing IT support. " March 12, 2018 5.0 Changed the way our department is run when doing IT support. Pros This software helps us to track all our organization pc's in one place. The dashboard allows you to see the health, updates and antivirus statuses of the organization. Cons Not inexpensive. When using this product in a large organization the cost can be quite high in order to track all of your assets. Review Source VR Verified Reviewer Network Operations Manager / Systems Engineer Used the software for: 2+ years ### "Great product for remote support" June 10, 2018 4.0 Pros Agent based remote support - installation of agent is simple and connecting and making use of the product is simple to use - a life saver when needing to access remote servers/computers Cons A security risk without patching the agent and software often. Support is poor depending on the person who is helping with your issues. Review Source Jon A. Application Support Team Lead Medical Practice Used the software for: 1-2 years ### "Reliable but lacking" February 15, 2019 4.0 LMI Central has saved my team a ton of time but leaves us wanting more features Pros Allows my team to quickly connect to machines across our company. Connections are always fast and reliable. Cons Severely lacking in features. Alternative solutions like screenconnect are cheaper, just as reliable, and support things like silent command execution, screen monitoring, etc without connecting to the machine. This allows for repair or maintenance without the need to disrupt the end user. Review Source VR Verified Reviewer ATSS2 Information Technology and Services Used the software for: 1-2 years ### "It's alright but could be better" August 7, 2020 4.0 LogMeIn Central does the job but I still had to look for an alternative. Pros The software does remote desktop well; the resolution is good and even some of the remote management for Windows computer is beneficial. Cons There is poor support for Mac. The software for Mac doesn't support chat. The layout of the targets in the portal could be better; deployment is not the greatest; push preferences are for higher tier pricing. Reason for choosing LogMeIn Central Already part of client's infrastructure Review Source Michael D. National Sales Manager Wireless Used the software for: 2+ years ### "Great for central access" October 24, 2019 5.0 It's a great service, and was easy to learn the ins and outs. Pros I keep this on all my PCs & laptops. Great solution for keeping secure logins in one place. Very easy to use. Cons Depending on which version of windows you are on, sometimes it requires you reinstall a couple times to work properly. Review Source Matt E. Network Architect Consumer Services Used the software for: 2+ years ### "Great remote tool but expensive" June 5, 2018 5.0 Pros Easy endpoint and support management. The UI is clean and intuitive. Makes remote support a snap for the help desk. Cons The cost is way too high. You can find other remote support tools for a lot less and either the same or more features. Review Source TG Tammy G. Business Owner/Consultant Medical Practice Used the software for: 2+ years ### "Logmein provides easy remote access" December 20, 2018 4.0 This program is easy to use and can accomplish what most folks would want to use it for so I would recommend it for routine use. Pros This was easy to use and set up for 2 computers to access our server. I like the security of the access that it provides and the ability to define access of the user. Cons When trying to track employee work time I found it difficult with the information provided to determine if someone was actually accessing programs or just logged in. I need more details of tracking employee access than this was able to provide but we continue to use it for employees to work from home and remote in to our server. Review Source Similar Products Featured ## Related categories [Remote Monitoring and Management](https://www.capterra.com/remote-monitoring-and-management-software/)[Endpoint Protection](https://www.capterra.com/endpoint-protection-software/)[IT Management](https://www.capterra.com/it-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.