--- title: "LogMeIn Central Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is LogMeIn Central the right Remote Monitoring and Management solution for you? Explore 336 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/169259/LogMeIn-Central/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- LogMeIn Central 4.5 (336) [View alternatives](https://www.capterra.com/p/169259/LogMeIn-Central/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of LogMeIn Central Ease of use 4.5 Customer Service 4.2 ## Pros and Cons in Reviews WT Wasek T IT Support SupervisorInformation Technology and Services, 2 - 10 employeesUsed the software for: 1-2 years. “It has many tools such as file transfer, chat box, multiple display selector and works with mobile devices too.“ August 4, 2025 AW Andrew W Helpdesk TechnicianInformation Technology and Services, 11 - 50 employeesUsed the software for: Less than 6 months. “When actually remoting in to a selected device, the concept of computer access codes or the choosing to log into the domain of a computer vs a local account can confuse some of our users, we have to include additional specific instruction to help them login.“ January 8, 2026 MW Melissa W Hospital administratorVeterinary, 11 - 50 employeesUsed the software for: 1-2 years. “Overall, we are pleased with the connectivity and options that the software allowed our remote team member to stay on while she relocated.“ July 5, 2026 TM Tracy M IT Systems ManagerArchitecture & Planning, 51 - 200 employeesUsed the software for: More than 2 years. “Complications sometimes with monitors being turned off or screen flickering with certain programs.“ April 30, 2026 AW Andrew W Helpdesk TechnicianInformation Technology and Services, 11 - 50 employeesUsed the software for: Less than 6 months. “Overall our users' experiences are positive and we find LMI to be the easiest and most affordable option for helping our users stay connected, and is scalable and manageable for our different clients to all be under one umbrella.“ January 8, 2026 TM Tracy M IT Systems ManagerArchitecture & Planning, 51 - 200 employeesUsed the software for: More than 2 years. “As an IT admin, my job would be much more difficult without it.“ April 30, 2026 TM Tracy M IT Systems ManagerArchitecture & Planning, 51 - 200 employeesUsed the software for: More than 2 years. “Great all in one solution for remote management.“ April 30, 2026 CG Christie G ControllerTelecommunications, 11 - 50 employeesUsed the software for: More than 2 years. “The billing was problematic.“ May 8, 2025 ## Showing most helpful reviews Showing 1-25 of 336 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use David M. IT Technician Oil & Energy Used the software for: 1-2 years ### "David's LogMein Central Review" April 2, 2024 5.0 LogMein Central is very smooth and even when accessing a remote machine it does not lag. Pros Log me in is simple to use and deploy, it provides secure access to client computers and makes it easy to share files over different networks and offers a free trial. Cons So far apart from the price compared to other softwares i have no negative comments on LogMein Central as a software. Alternatives considered [Getscreen.me](https://www.capterra.com/p/202036/Getscreen-me/)[RealVNC Connect](https://www.capterra.com/p/173752/VNC-Connect/)[BeyondTrust Remote Support](https://www.capterra.com/p/86962/Bomgar/) Reason for choosing LogMeIn Central LogMein came highly recommend by most of my peers. Switched from [Chrome Remote Desktop](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/) LogMein Central has a wider range range of functions that are applicable in most work scenarios. Review Source GG Glen G. Systems Operator Government Administration Used the software for: 2+ years ### "LogMeIn Central allows users to safely access their Business workstations" January 2, 2026 5.0 Our experience with LogMeIn Central has been quite good. There is really no learning curve for the user as we can set them up with a simplified login "experience" which directs them to their work desktop. Pros LogMeIn Central allows our users to access their computers without the use of VPNs. Users can access their workstation using their computer, Tablet of phone from the field. Its inexpensive compared to VPNs and allows us to monitor the Employees access. Cons There are not many issues we have found administering LogMeIn Central. Users don't like the web interface as much on a remote desktop computer, so we push them to download the desktop App to access their workstations. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) The cost of LogMeIn Central was lower for the amount of users that we have. LogMeIn Central also had a better set of features to help manage the remote access computers. Review Source VR Verified Reviewer Customer Support Specialist Information Technology and Services Used the software for: 1-2 years ### "An average service for remote access" November 19, 2019 3.0 Our overall experience with LogMeIn Central has been okay, we're able to push the content we need and remote into things, but the UI and the connection instability make it very difficult to use. Pros The user interface, for the application, is easy to use and very plain (no real chance of getting things messed up). It connects easy enough. Cons The website user interface is very messy, clunky and hard to decipher, making tasks sometimes very difficult to run on remote PC's. Their customer service is very difficult to work with, they are a bit curt and can come off as rude. The connections are not always stable, and can drop unless people have a pristine connection, which is very difficult to monitor. Review Source MW Melissa W. Hospital administrator Veterinary Used the software for: 1-2 years ### "Works well for server based application" July 5, 2026 4.0 Overall, we are pleased with the connectivity and options that the software allowed our remote team member to stay on while she relocated. Pros We were able to use log me in Central when we had a team member relocate to a different state and we needed a quick way to allow remote work. It had a easy option for learning and fast implementation. Cons At the time we were server based and didn't have a cloud based option so this seemed like one of the only ways that we could allow access to our server remotely. The software sometimes took a long time to load and connect. Review Source DB Darell B. Owner Computer & Network Security Used the software for: 2+ years ### "Log Me In Central A Great Choice For Remote Support" August 27, 2020 5.0 I have been using the Central Module for years it allows you to put computers in groups to easily identify your customers computers. Also alerts are set to notify you of Windows updates and antivirus software that is outdated on each computer. Pros Log Me In Central has been my go to remote repair tool for my customers. The software is secure easy to use and is loaded with features. Cons The pricing a little high to add features it costs to use but every feature is very useful for your business Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Reason for choosing LogMeIn Central The organization feature, software updates and alerts with Dual Authentication Feature for security gives you peace of mind your customers computers are always safe. Central allows you to install a client software so you can remote with a password protected feature without the customer intervention. Review Source VR Verified Reviewer IT Manager Entertainment Used the software for: 2+ years ### "Great program but way to expensive" November 15, 2019 5.0 We started with LogMeIn when it was a free service and purchased a volume license since we had about 70 computers to use LogMeIn for tech support. However as we grew to over 120 computers the annual license fee grew much faster to were it no longer was worth the cost. Pros The program is very easy to setup and use. Cons The expense of the license fee drove us away and to find comparable software for less than 1/20 the cost. Alternatives considered [ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/) Reason for choosing LogMeIn Central We did not select LogMeIn after 10 plus years, we switched to ConnectWise Control due to value. Review Source TM Tracy M. IT Systems Manager Architecture & Planning Used the software for: 2+ years ### "Logmein from an IT perspective" April 30, 2026 5.0 As an IT admin, my job would be much more difficult without it. Downtime is very low, it just works. Pros Great all in one solution for remote management. We use it for IT support and the users also use it for remote access. Versatile. Cons Complications sometimes with monitors being turned off or screen flickering with certain programs. Unable to find a solution because logmein blames the application and the application blame logmein. Review Source JW John W. IT Support Construction Used the software for: 1-2 years ### "Logmein reliability" June 26, 2025 5.0 We have had nothing but positive results with Logmein so far and its been a few years. Great for doing software updates and easy access to remote PC's and the reliability is something we have come to expect. Pros The ability to group different departments and offices. It makes it so easy to see what we have in use and which one may have a problem. Cons Not much negative to say about Logmein. it is very reliable. It is a little bit involved to add a new pc to the system but its not a problem. Review Source AW Andrew W. Helpdesk Technician Information Technology and Services Used the software for: Less than 6 months ### "Good overall, great at its niche " January 8, 2026 5.0 Overall our users' experiences are positive and we find LMI to be the easiest and most affordable option for helping our users stay connected, and is scalable and manageable for our different clients to all be under one umbrella. Pros My favorite thing about LMI is the ability to lend devices we have set up in LMI to our clients and still maintain management for them. It's easy for our clients to remote into their work DTs when they are working from home and I can monitor to ensure everything goes well. Cons When actually remoting in to a selected device, the concept of computer access codes or the choosing to log into the domain of a computer vs a local account can confuse some of our users, we have to include additional specific instruction to help them login. Review Source AN Ada N. Broker Real Estate Used the software for: 1-2 years ### "Great tool to access your computer when away." June 12, 2026 5.0 Overall experience is great! It’s a very convenient and helpful tool. I access my PC from my iPad !! Pros Ease of use and initiate access to the computer. It works seamless as if I’m working on the computer I’m accessing. Cons Accessing a remote computer that has slower internet can be a challenge, however I realize this may not be related to Logmein. Review Source CG Christie G. Controller Telecommunications Used the software for: 2+ years ### "Controller" May 8, 2025 4.0 Our overall experience was good and easy to work through. The billing was problematic. Pros Logmein provided ease of access to our customers that further allowed for support coupled with our employees when needed. Cons I like least was the cost of the services provided by logmein and the billing through go to assist. Review Source VR Verified Reviewer CTO Computer Software Used the software for: 2+ years ### "Most efficient SCCM management tools on the market" November 9, 2022 5.0 Absolutely the best SCCM management and patch management.Top notch efficient usage and return on investment Pros End point security, Automatic threat detection, SCCM management,Patch management Cons Consume more updates on the underground making most machine or pc slow Reason for choosing LogMeIn Central Most efficient SCCM management and best patch management software Review Source VR Verified Reviewer Network Administator and Consultant Computer Networking Used the software for: 2+ years ### "Logmein Central - Go to for supporting customers servers" February 12, 2019 4.0 I use it daily to connect to my customers servers. Overall, we are pleased with it but losing mouse control on a virtual guest is kind of a pain that I wish wouldn't happen. I would give it a 4 out of 5 stars overall Pros Easy to use Client, means you don't have to log on through the website everytime. Dual Authenication with secure code texted immediately to your phone. Cons When using it with Microsoft Hyper-V, if you connect the host and then go to a guest within the host, 10% of the time your mouse will stop working and the only way to fix it is to reboot the virtual guest. Kind of expensive You have to have the advanced version to be able to use file transfer. We found that too expensive for how much we use it so we dropped it. Review Source NR Nathan R. CEO Consumer Electronics Used the software for: 2+ years ### "When you are an IT pro - this is the tool for you" September 7, 2017 5.0 This is the one I chose every single time. I was one of the first users of logmein and I fell in love with it from the beginning. I have been a loyal customer and I always recommend it. Few companies have achieved a level of mastery like logmein has. Simply the top choice for IT professionals like me. Pros There is something really special about logmein. This software rocks! when you manage several companies, several computers, servers, and remote users you know you have your hands full. Logmein is one of the greatest to help you achieve just that. You can create groups (companies), assign users to the groups, give them rights to those groups, have computers in the groups... and you can manage all of those computers and connect to them remotely. Depending on the version you can do things remotely without having to sing into the computer and know everything you need to know about the status of the computer from a single place (the Central). I have rarely had an issue or a problem with it, it was awesome to be able to control and help free users (no longer an option) and know that no matter what you have the right tool to connect every single time. Deployment is also extremely simple Cons The only thing I did not love was the fact that they removed the free version. By doing so they removed the option to have people who are starting out to build their business. They also forced several people into finding alternatives that would not be as expensive. Review Source BRIAN W. IT Manager Restaurants Used the software for: 2+ years ### "Logmein great product fluctuating prices " November 9, 2018 4.0 Good experiences good quality. Removing features for smaller business is not a great idea. I know the logmein gets most of their money from large companies but why leave small business money on table. Stabilize prices and have lower tier logmein central rates 10 20 30 50 computer options. Pros Very easy to use, a lot of audit options and control of users. Cons They removed Black and white low bandwidth Many of our uses are due to low bandwidth connections. When performing emergency support color is not as critical as a faster connection. We are a small business and prices have fluctuated up small business need stability. Review Source VR Verified Reviewer Director Of Operations Design Used the software for: 2+ years ### "Essential Product for Remote Companies" February 8, 2019 5.0 Our IT department wouldn't be able to solve technical problems without LogMeIn since we're a remote team. But with this software, we're able to screen share, log in remotely, and even fix problems from across the country. It's a great tool and resource for any team. Pros As a remote agency, we probably couldn't function without LogMeIn. It's so helpful to easily and quickly remote log in to a computer and solve a problem. It's also great for screen sharing or for accessing another computer's local files or desktop apps for those who use multiple machines without having to go back and forth between them. This is a very smart product and it's cost effective, especially in terms of the solutions it provides. Cons We really have no cons regarding LogMeIn. There are cheaper competitors out there, but you get what you pay for, and LogMeIn definitely provides the best solutions, so it's worth a slightly higher cost. Review Source David P. President Hospitality Used the software for: 2+ years ### "President" November 21, 2018 5.0 I have used LogMeIn for over 10 years and it is one of the great access software out there. Pros You can easily login to a system that has issues any time and any place. Also you can see the status of the computer for usage and updates and more. Plus you can give access to your customers to their system as well. Cons Is the port that is used for LogMeIn. It is a critical port that makes the PCI compliance to fail Review Source RA Rhett A. Network Administrator Medical Practice Used the software for: 2+ years ### "Seamless remote access to all workstations eliminating otherwise time consuming visits in person for simple support tasks. " January 12, 2018 5.0 I have used many remote software applications and LogMeIn is hands down the most useful and versatile player in the market. There is nothing I have found the program incapable of accomplishing and I am constantly learning new features that save me time and my clients money. It would take hours to relay all of the benefits of LogMeIn for the real world IT professional. Pros Instant access to multiple networks through one account interface. Easy setup and deployment of software packages and scripts for multiple scheduled maintenance tasks. File transfers are simply drag and drop convenient. With a wide range of collected data at disposal, workstation health is displayed for all aspects of computer function. There is an option to remotely power on and off computers and manage services without the need to remotely take over the computer. Cons The only change I would like to see is to eliminate the disconnect that happens momentarily while updating the LogMeIn client software. (It automatically reconnects without intervention.) Review Source VR Verified Reviewer PAC's Administrator/ IT Manager Used the software for: 2+ years ### "Very helpful product when doing IT support. " March 12, 2018 5.0 Changed the way our department is run when doing IT support. Pros This software helps us to track all our organization pc's in one place. The dashboard allows you to see the health, updates and antivirus statuses of the organization. Cons Not inexpensive. When using this product in a large organization the cost can be quite high in order to track all of your assets. Review Source VR Verified Reviewer Network Operations Manager / Systems Engineer Used the software for: 2+ years ### "Great product for remote support" June 10, 2018 4.0 Pros Agent based remote support - installation of agent is simple and connecting and making use of the product is simple to use - a life saver when needing to access remote servers/computers Cons A security risk without patching the agent and software often. Support is poor depending on the person who is helping with your issues. Review Source Jon A. Application Support Team Lead Medical Practice Used the software for: 1-2 years ### "Reliable but lacking" February 15, 2019 4.0 LMI Central has saved my team a ton of time but leaves us wanting more features Pros Allows my team to quickly connect to machines across our company. Connections are always fast and reliable. Cons Severely lacking in features. Alternative solutions like screenconnect are cheaper, just as reliable, and support things like silent command execution, screen monitoring, etc without connecting to the machine. This allows for repair or maintenance without the need to disrupt the end user. Review Source VR Verified Reviewer ATSS2 Information Technology and Services Used the software for: 1-2 years ### "It's alright but could be better" August 7, 2020 4.0 LogMeIn Central does the job but I still had to look for an alternative. Pros The software does remote desktop well; the resolution is good and even some of the remote management for Windows computer is beneficial. Cons There is poor support for Mac. The software for Mac doesn't support chat. The layout of the targets in the portal could be better; deployment is not the greatest; push preferences are for higher tier pricing. Reason for choosing LogMeIn Central Already part of client's infrastructure Review Source Michael D. National Sales Manager Wireless Used the software for: 2+ years ### "Great for central access" October 24, 2019 5.0 It's a great service, and was easy to learn the ins and outs. Pros I keep this on all my PCs & laptops. Great solution for keeping secure logins in one place. Very easy to use. Cons Depending on which version of windows you are on, sometimes it requires you reinstall a couple times to work properly. Review Source Matt E. Network Architect Consumer Services Used the software for: 2+ years ### "Great remote tool but expensive" June 5, 2018 5.0 Pros Easy endpoint and support management. The UI is clean and intuitive. Makes remote support a snap for the help desk. Cons The cost is way too high. You can find other remote support tools for a lot less and either the same or more features. Review Source TG Tammy G. Business Owner/Consultant Medical Practice Used the software for: 2+ years ### "Logmein provides easy remote access" December 20, 2018 4.0 This program is easy to use and can accomplish what most folks would want to use it for so I would recommend it for routine use. Pros This was easy to use and set up for 2 computers to access our server. I like the security of the access that it provides and the ability to define access of the user. Cons When trying to track employee work time I found it difficult with the information provided to determine if someone was actually accessing programs or just logged in. I need more details of tracking employee access than this was able to provide but we continue to use it for employees to work from home and remote in to our server. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.