# Page 2 | LogMeIn Central Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is LogMeIn Central the right Remote Monitoring and Management solution for you? Explore 334 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/169259/LogMeIn-Central/reviews --- LogMeIn Central 4.5 (334) [View alternatives](https://www.capterra.com/p/169259/LogMeIn-Central/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 14th, 2026 # Page 2 - Reviews of LogMeIn Central ## Showing most helpful reviews Showing 26-50 of 334 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use WT Wasek T. IT Support Supervisor Information Technology and Services Used the software for: 1-2 years ### "Brilliant Remote control software tool" August 4, 2025 5.0 It has been a positive experience, very useful for to remote in clients machines for those that do not have a support contract with us. I am able to remote in and assist. The whole interface is user friendly for both sides. Pros LogMeIn is so handy for me to use on clients that we work on Ad Hoc basis. It is really easy to assist a user to allow remote access. It has many tools such as file transfer, chat box, multiple display selector and works with mobile devices too. Cons While it gets the job done, it can take time to remote into a users machine as there are multiple steps to follow. User has to download software, enter given code, and multiple pop ups to give permission before remote control can begin. Review Source AO Austin O. IT Support Engineer Construction Used the software for: 1-2 years ### "Great Remote Tool" December 26, 2024 5.0 It has been great. Been primarily switching from Rescue to Central and it has been a very positive switch. Pros Very easy to use. Never seem to have any issues. Very dependable Cons I would like it if there could be more attempts before your IP can get blocked from logins. Switched from [LogMeIn Rescue](https://www.capterra.com/p/161344/LogMeIn-Rescue/) Pricing for Central was better and we liked the ease of use that came with Central. Review Source AN Adam N. Director of IT Business Supplies and Equipment Used the software for: 1-2 years ### "We rely on this daily to provide remote support to our users" October 23, 2024 5.0 Pros Great tool for IT admins to remote control any Windows PC in their fleet of corporate devices. Easy to deploy msi with a tool like PDQ Deploy. Cons A lot of the add-on features (security, automations) don't work quite as well as other solutions we use, like M365 Defender or PDQ Deploy / Inventory Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Reason for choosing LogMeIn Central Better reputation for security, better pricing. Review Source sL simon L. Manager Information Technology and Services Used the software for: 1-2 years ### "Logme in Essential for deployment" June 3, 2024 5.0 trusts software before we used them, does the job with no issues and all the techs are happy with it. Customer service seems quick also Pros The deployment is the best feature as this is so simple accross our large network of machines to run a bulk upload of new software to save time Cons The costs when compared to Teamviewer etc seem rather high Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Reason for choosing LogMeIn Central reputation and reviews for logmein were more favourable Review Source VR Verified Reviewer CTO Computer Software Used the software for: 2+ years ### "Most efficient SCCM management tools on the market" November 9, 2022 5.0 Absolutely the best SCCM management and patch management.Top notch efficient usage and return on investment Pros End point security, Automatic threat detection, SCCM management,Patch management Cons Consume more updates on the underground making most machine or pc slow Reason for choosing LogMeIn Central Most efficient SCCM management and best patch management software Review Source Jeff E. ERP Software Implementation Specialist Computer Software Used the software for: 2+ years ### "Perfect for Workstation Management!" September 29, 2020 5.0 I've used LogMeIn Central to manage user workstations across the networks of two manufacturing companies that I've worked for as the IT Administrator. I've also used Central to manage windows-based Digital Signage computers; both with great success! Pros I use LogMeIn Central to manage all of the user workstations within my organization. This allows me to remote into any user computer to help with troubleshooting, and to do a number of other management functions (ie, monitor hardware, software, anti-virus status, etc). I can also get specific hardware information (ie, graphic card or CPU model) using the Inventory functionality about any workstation in my Central Account. The Central Management Console allows me to see all of my user workstations, group them, setup notifications based on specific criteria (RAM or CPU utilization, new software installs, etc). There's also a File Manager where I can move or copy files from my workstation to the end users. There is a lot of functionality for managing updates, running scripts, etc, that I do not use. Cons LogMeIn Central requires you to at least pay for a minimum of 25 workstations / installations, whether you use them or not, as this is a business-class product. Review Source JP Jickson P. HR Manager Computer Software Used the software for: 1-2 years ### "Ideal for Workstation Management!" May 10, 2021 5.0 I have been utilizing the Central Module for quite a long time it permits you to place PCs in gatherings to effectively distinguish your clients PCs. Additionally alarms are set to tell you of Windows refreshes and antivirus programming that is obsolete on every PC. Pros Log Me In Central has been my go to distant fix instrument for my clients. The product is secure simple to utilize and is stacked with highlights. We use LogMeIn Central to deal with the entirety of the client workstations inside my association. This permits me to distant into any client PC to assist with investigating, and to do various other administration capacities. I can likewise get explicit equipment data (ie, realistic card or CPU model) utilizing the Inventory usefulness about any workstation in my Central Account. The Central Management Console permits me to see the entirety of my client workstations, bunch them, arrangement warnings dependent on explicit rules (RAM or CPU usage, new programming introduces, and so forth) There's likewise a File Manager where I can move or duplicate records from my workstation to the end clients. There is a ton of usefulness for overseeing refreshes, running contents, and so on, that I don't utilize. Cons LogMeIn Central expects you to in any event pay for at least 25 workstations/establishments, if you use them, as this is a business-class item. This product was more costly than other comparable items. Just installment choice was for 1 year where different items have regularly scheduled installment alternatives. The product didn't offer similar choices like numerous screens that other programming gives. That is a quite enormous thing to miss today when most customers utilize numerous screens and they are inexperienced with hauling things between 1 screen. Review Source Daniel A J. Senior IT Technician Information Technology and Services Used the software for: 1-2 years ### "Logme in remote control" April 2, 2024 4.0 overall very satisfied with LogmeIn and it works well for our remote control needs and it is easy to control access for people to different computers. Pros I find logmein central to be an effective remote control software, that works on different quality networks Cons It can sometimes get problem with proxy settings where you can't change the settings because logmein can't connect without the proxy I also find it a bit annoying that logmein changes the size of windows on reconnecting. Review Source Vin C. IT Director Computer Networking Used the software for: 2+ years ### "I recommend LogMeIn when managing a lot of remote stations." November 9, 2018 5.0 Overall, the platform works well. I've had no issues with security - either to the main account or to any of the remote stations. I've almost never had cause to contact tech support - after many years of use - so that tells a lot right there. The remote access is stable, and I've had minimal service interruptions, and only very rarely was I unable to access a remote station. A simple reboot usually fixed that unless there was something else causing the problem. Overall - it's been a good experience since I began using the software about 10 years ago or so... Pros I am an avid user of LogMeIn Central. That said - the ease of use is the primary thing I like about the solution. I have all of my remote connections stored, then further grouped by internal category and locations. From login to the portal to login to the remote station is a matter of a few simple clicks. Very easy to use and keep organized. Cons I don't like that they eliminated the free version. I also feel they should allow file transfer when you have a Central account. Review Source doug S. VP of Operations Telecommunications Used the software for: 2+ years ### "LogMeIn works but it does not provide the same features as other products" March 19, 2021 4.0 Overall we had a good experience with Logmein. We used it for about 10 years with great success but as the customers needs changed, we had to find a product that was more flexible. Pros I liked that you could use the web and use an APP for connecting to computers. I liked that I coudl use my cell phone app to connect when away from my PC. It was intuitive and easy to use Cons This software was more expensive than other similar products. Only payment option was for 1 year where other products have monthly payment options. The software did not offer the same options like multiple screens that other software provides. That is a pretty big item to miss today when most clients use multiple screens and they are not familiar with dragging things between 1 screen. Reason for choosing LogMeIn Central LogMeIn was at a better price point for our needs at the time of our decision. Review Source Erika R. System Administrator Information Technology and Services Used the software for: 2+ years ### "Great product to use" September 11, 2019 4.0 Overall good experience got used to using it and now that we have also started to use connectwise automate have found that the tool has much more options than does LogMeIn. But it gets the job done. Pros I liked that after installing the install package it was easy to access the workstation with proper credentials. Cons The downside to this app is that it won't let you log right in, you have to have the correct credentials. If you try 5 times it'll lock you out for 5 minutes. I ended up in this situation many times and found it a bit frustrating. I understand the security aspect of it. But if we have made a connection with the workstation I would hope that it would recognize that and just allow the connection. Could useda more friendly file transfer. Review Source VR Verified Reviewer Network Administator and Consultant Computer Networking Used the software for: 2+ years ### "Logmein Central - Go to for supporting customers servers" February 12, 2019 4.0 I use it daily to connect to my customers servers. Overall, we are pleased with it but losing mouse control on a virtual guest is kind of a pain that I wish wouldn't happen. I would give it a 4 out of 5 stars overall Pros Easy to use Client, means you don't have to log on through the website everytime. Dual Authenication with secure code texted immediately to your phone. Cons When using it with Microsoft Hyper-V, if you connect the host and then go to a guest within the host, 10% of the time your mouse will stop working and the only way to fix it is to reboot the virtual guest. Kind of expensive You have to have the advanced version to be able to use file transfer. We found that too expensive for how much we use it so we dropped it. Review Source MS Muhammad S. IT Coordinator Information Technology and Services Used the software for: 2+ years ### "LogMeIn overall functionality" September 11, 2018 5.0 It works with very basic internet connection too while other application fails. If session is breaking, you can tweak by minimizing the scree resolution, and disabling desktop backgroud. Pros Centralized Computer Management. Its a SAAS applicaiton Different login options , taking control of keyboard and mouse along with Alt, Ctrl, and delete Blanking screen to hide your activity on terminal. Adjusting screen resolution and blank and white option make it fast to remote and perform activity on computer Cons You can't disable the already remote session even with high privileges user so if two user are trying to get connected the last one will get access and you can't see who was already connected. You have to give admin rights to user if you want him to add more user into his team you can't do it with power user type thing. Support is terrible. If you send an invite to user the step by step process takes him to create his personal profile instead of group where you wan't to add him, so you have to tell user how exactly he can create one under group. You can't disable personal profile if created Review Source Sabrina C. Office Admin Health, Wellness and Fitness Used the software for: 2+ years ### "Fast and easy." August 30, 2022 4.0 Pros Its easy to use... it's fast, compared to other remote control apps or softwares. I would notice that with others there would be a delay or "lag" when working on another computer remolety, but Central doesn't. Good features and super easy to connect. Cons I would like to have the option to drag and drop files from the local computer to the remotely accessed one. Sometimes, when taking screenshots in the remote to bring back to the local, Central would either freeze for several minutes or crash. Review Source NR Nathan R. CEO Consumer Electronics Used the software for: 2+ years ### "When you are an IT pro - this is the tool for you" September 7, 2017 5.0 This is the one I chose every single time. I was one of the first users of logmein and I fell in love with it from the beginning. I have been a loyal customer and I always recommend it. Few companies have achieved a level of mastery like logmein has. Simply the top choice for IT professionals like me. Pros There is something really special about logmein. This software rocks! when you manage several companies, several computers, servers, and remote users you know you have your hands full. Logmein is one of the greatest to help you achieve just that. You can create groups (companies), assign users to the groups, give them rights to those groups, have computers in the groups... and you can manage all of those computers and connect to them remotely. Depending on the version you can do things remotely without having to sing into the computer and know everything you need to know about the status of the computer from a single place (the Central). I have rarely had an issue or a problem with it, it was awesome to be able to control and help free users (no longer an option) and know that no matter what you have the right tool to connect every single time. Deployment is also extremely simple Cons The only thing I did not love was the fact that they removed the free version. By doing so they removed the option to have people who are starting out to build their business. They also forced several people into finding alternatives that would not be as expensive. Review Source Eric L. Chief Information Officer Medical Practice Used the software for: 2+ years ### "Excellent tool for managing widely distributed devices." November 19, 2018 5.0 We are a radiology medical practice that have radiologists working in three states. When they need support, all the users have to do is make a quick phone call and we can instantly provide support even though there are hundreds of miles away. Pros this tool provides reliable access to our far-flung network of computers and devices to enable us to provide instant, critical support as if we were sitting at the keyboard and monitor. The ability to run diagnostics and the logs right from the dashboard is extremely useful. Cons I think the cost is a little high in the pricing models could be adjusted a bit. However, as reliable and robust as the software has become I have no real complaints. Review Source VR Verified Reviewer IT Support Specialist Printing Used the software for: 2+ years ### "Greatest and easiest remote desktop software I've ever used as an IT Tech" April 17, 2019 5.0 A +++. Amazing software and a must-have for IT staff/helpdesk who support their company's/client's software. Pros I LOVE logmein. Hands down the best remote desktop software I've used. Better than showmyPC, better than apple's remote desktop viewer, better than literally anything else (except that you have to pay for it.) I love that you can easily access someone's computer AND it's easy for them to let you access their computer--very simple for even non-techy people to set up and allow access. And it's file transfer options are top-notch! Cons I only dislike that you have to pay for it...but that's silly. These guys deserve more money. They're killing it. Review Source Mark H. Director, Operations Systems Transportation/Trucking/Railroad Used the software for: 2+ years ### "LogMeIn Central" November 13, 2018 5.0 We have been using LogMeIn Central for over 10 years. It's a great product and serves our needs very well. Pros The ability to manage all of our remote computers in one place, but we can also group them into subgroups by department, vendor, etc. I also like the ability to create an installation link that I can e-mail to someone and have them set up the LogMeIn software on the computer themselves. Cons The only feature that I would like to see would be the ability to grant/deny remote access on a per user basis by time of day. For example, if someone only needs remote access during 8 AM - 5 PM, we should be able to deny access between 5PM-8 AM. Review Source BRIAN W. IT Manager Restaurants Used the software for: 2+ years ### "Logmein great product fluctuating prices " November 9, 2018 4.0 Good experiences good quality. Removing features for smaller business is not a great idea. I know the logmein gets most of their money from large companies but why leave small business money on table. Stabilize prices and have lower tier logmein central rates 10 20 30 50 computer options. Pros Very easy to use, a lot of audit options and control of users. Cons They removed Black and white low bandwidth Many of our uses are due to low bandwidth connections. When performing emergency support color is not as critical as a faster connection. We are a small business and prices have fluctuated up small business need stability. Review Source Bob R. Service Manager Telecommunications Used the software for: 2+ years ### "Alerts actually enhance customer interaction" February 13, 2019 5.0 We have been using LogMeIn Central for over 10 years, and it remains the most effective tool for remote support. Pros As a services provider for critical services (healthcare institutions and emergency call centers), we have been able to specifically tailor the alerts for processes that may stop, crash, or otherwise impact proper functioning of the systems. We are often able to react before the customer realizes an issue has occurred. Cons Competitive remote control offerings are less costly. However, the feature set offered, exceeds the capability of most other packages. Review Source Sherry G. Owner Retail Used the software for: 2+ years ### "GoToMyPC by LogMeInInc.com" November 19, 2018 5.0 I use this software daily in order to access my desktop computer from anywhere. The software is safe and secure, easy to use and does the job. Pros I've been using this software to log in to my computer remotely from any PC and it has enabled me to do my work from anywhere - including Vietnam, Cambodia, and Costa Rica. All I had to do was set it up on my computer and log in and I can access my desk in the office from anywhere. Cons There is nothing I don't like about the software. It has been 100% reliable for me, regardless of where in the world I am located. Review Source LP LaNell P. Operations Admin Information Technology and Services Used the software for: 1-2 years ### "So easy to use" April 1, 2024 5.0 Pros This product is great for allowing management to quality control and for the techs to get into the clients machine to fix whatever issue is going on. Cons None really sometimes getting the client to understand to go to logmein123 but that is minimal compared to other sites that were tried Review Source Douglas D. Information Systems Coordinator Restaurants Used the software for: 2+ years ### "LogMeIn all the way" November 9, 2018 5.0 With locations throughout the midwest, it was imperative that I could control them from the HQ without every little thing requiring an onsite call. LogMeIn has worked seamlessly to give me the control I need. In fact, our POS provider is considering switching to LogMeIn for their support because it works so much better than their current tool. Pros I love the ability to secure all of my systems, assign users with sub accounts and limited access. Cons Has issues at times when switching users in a remote system. Not a big deal as you can reload and continue very easily. Review Source VR Verified Reviewer Director Of Operations Design Used the software for: 2+ years ### "Essential Product for Remote Companies" February 8, 2019 5.0 Our IT department wouldn't be able to solve technical problems without LogMeIn since we're a remote team. But with this software, we're able to screen share, log in remotely, and even fix problems from across the country. It's a great tool and resource for any team. Pros As a remote agency, we probably couldn't function without LogMeIn. It's so helpful to easily and quickly remote log in to a computer and solve a problem. It's also great for screen sharing or for accessing another computer's local files or desktop apps for those who use multiple machines without having to go back and forth between them. This is a very smart product and it's cost effective, especially in terms of the solutions it provides. Cons We really have no cons regarding LogMeIn. There are cheaper competitors out there, but you get what you pay for, and LogMeIn definitely provides the best solutions, so it's worth a slightly higher cost. Review Source CJ Chris J. IT Admin Information Technology and Services Used the software for: 2+ years ### "I have used LogMeIn since 2011 and my work would be nearly impossible without it." May 10, 2018 5.0 It is consistently stable and manageable for my company. I can literally triple my support of other clients with this software. Pros LogMeIn is a super stable remote access to other computers that I have rarely had issues with in supporting my clients. I am able to access any of the 50 computers I work with instantly, an many at the same time from either the web portal or desktop application. LogMeIn also includes several IT functions that allow sharing of files & remote rebooting of the client computers. Cons The cost is higher than some competing remote access software, so unless you have a lot of remote computers you work with you could probably find a cheaper solution. They also don't have as many extra IT functions with my plan that I can find with a few free offerings out there, such as auto-reconnect once the remote system has rebooted, or a remote Windows Task Manager. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.