# Page 3 | LogMeIn Central Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is LogMeIn Central the right Remote Monitoring and Management solution for you? Explore 334 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/169259/LogMeIn-Central/reviews --- LogMeIn Central 4.5 (334) [View alternatives](https://www.capterra.com/p/169259/LogMeIn-Central/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 3 - Reviews of LogMeIn Central ## Showing most helpful reviews Showing 51-75 of 334 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Gerald F. Developer Computer Software Used the software for: 1-2 years ### "The Gold Standard for Remote Management." November 20, 2018 5.0 After a problem caused by a bad Windows update, I needed a way to remotely administer my servers while away from the office. LogMeIn Central allows me to see which machines have pending updates and decide whether or not to post-pone them pending isolated testing, all from a central location. It's also allows me to schedule batch updates for third-arty software via the One2Many tool. And as a bonus, it allows me to aid employees with issues on their client computers with an Ad Hoc Support session. Pros Ease and speed of deployment. Multiple platform support for client software. Automation. Cons It's on the pricey side, but there aren't many tools out there with this many features. Review Source Michael B. IT Systems and Solutions Manager Machinery Used the software for: 2+ years ### "I love this tool. We use it multiple times daily." February 8, 2018 5.0 Pros This tool has simplified remote connection and remote management of PCs. We use it for about 250 PCs. Our IT staff love it due to its reliability and ease of use. Our staff love it because it makes it trivial for IT staff to fix their machines remotely. Cons The price has been going up every year. It is getting expensive enough that we may have to look for a more cost effective solution. Review Source David P. President Hospitality Used the software for: 2+ years ### "President" November 21, 2018 5.0 I have used LogMeIn for over 10 years and it is one of the great access software out there. Pros You can easily login to a system that has issues any time and any place. Also you can see the status of the computer for usage and updates and more. Plus you can give access to your customers to their system as well. Cons Is the port that is used for LogMeIn. It is a critical port that makes the PCI compliance to fail Review Source DG Dan G. COO Computer Software Used the software for: 2+ years ### "Really powerful back-end management of all of your PCs and Servers - at a cost!" May 22, 2018 5.0 LogMeIn is a wonderful piece of software that is very easy to install, and requires little to no maintenance. I just wish that they would stick with one price and stand behind it. Pros Fully functional command prompt, registry editor, event viewer, task manager, service manager, etc., WITHOUT having to take over the PC you are working on! This makes troubleshooting and running scripts on remote computers extremely easy, as you don't have to wait until off-hours since you don't have to take over the actual computer. It's got a great system for organizing your computers into groups, and it's HIPAA compliant with all of the auditing and tracking required. Cons It's very expensive, and they keep raising their prices. They've raised prices by 3 times over the past 3 years. I expect this will continue. Review Source Justin W. Sales /IT manager Paper & Forest Products Used the software for: 2+ years ### "Effective but very expensive " October 5, 2018 3.0 I like using Logmein, and central is great for managing multiple devices across many locations. The software is easy to use, simple to understand and offers exactly the amount of functions I require for my work. Pros Logmein central allows me to connect with multiple devices with ease. I seldom have any issue with the product. Cons Cost! Cost! Cost! Went from Logmein free, to Logmein central and saw dramatic cost increases. Review Source RA Rhett A. Network Administrator Medical Practice Used the software for: 2+ years ### "Seamless remote access to all workstations eliminating otherwise time consuming visits in person for simple support tasks. " January 12, 2018 5.0 I have used many remote software applications and LogMeIn is hands down the most useful and versatile player in the market. There is nothing I have found the program incapable of accomplishing and I am constantly learning new features that save me time and my clients money. It would take hours to relay all of the benefits of LogMeIn for the real world IT professional. Pros Instant access to multiple networks through one account interface. Easy setup and deployment of software packages and scripts for multiple scheduled maintenance tasks. File transfers are simply drag and drop convenient. With a wide range of collected data at disposal, workstation health is displayed for all aspects of computer function. There is an option to remotely power on and off computers and manage services without the need to remotely take over the computer. Cons The only change I would like to see is to eliminate the disconnect that happens momentarily while updating the LogMeIn client software. (It automatically reconnects without intervention.) Review Source JW Jax W. Solutions Engineer Information Technology and Services Used the software for: 2+ years ### "Never Really Worked Reliably" October 1, 2018 2.0 We have maybe 2500 computers we need to have irregular access to. I would say 50% of the time, the computer we would try to access would need to be restarted, have an unfixable black screen remotely, or just not connect due to a LogMeIn client issue. When it worked, it was great, but when you often have to take action or go on site to get your remote software working, it's just not worth it. Support was horribly unhelpful and just suggested updates, which in the long run did not help since issues would reoccur and getting access to update them would require being physically present at the computer, ruining the purpose of this remote access software. Pros It allowed us to access thousands of devices and keep them organized. Cons Devices would either connect with a black screen, or just not show up on the list at all. Visiting my remote computers in person would show the computer started normally, but LogMeIn decided to run but just not connect. Just one click in the LMI Control Panel would make it reconnect. Not polling for a good connection after restart is just bad design, and support consistently told me to just update to the latest version, but through 3 years of experiencing this problem. The black screen issue wasn't resolved either. Review Source Bob K. President Information Technology and Services Used the software for: 2+ years ### "Have used for years across multiple clients" October 31, 2019 5.0 Allows users to work from home. have setup many employees at clients to work remotely using this software. Pros Easy, reliable and great for setting up remote access for notice users who need to work remotely or connect into a pc occasionally. Cons Cost has gone up over the years. use to be much less expensive. be sure to buy a longer time period to get discounts. Reason for choosing LogMeIn Central Easy of use for novice users. Review Source VR Verified Reviewer PAC's Administrator/ IT Manager Used the software for: 2+ years ### "Very helpful product when doing IT support. " March 12, 2018 5.0 Changed the way our department is run when doing IT support. Pros This software helps us to track all our organization pc's in one place. The dashboard allows you to see the health, updates and antivirus statuses of the organization. Cons Not inexpensive. When using this product in a large organization the cost can be quite high in order to track all of your assets. Review Source DF David F. Infrastructure Manager Hospitality Used the software for: 2+ years ### "Logmein Central is a Great Alternative to VPN" November 16, 2018 5.0 We needed a remote access solution for our users that also gave them the ability to run our apps, some of which are fat and would never run over a vpn. We were forced to look at vpn software, vpn concentrator and either terminal services or Citrix. We were looking at a lot of complications, support overhead and extreme cost. LogMeIn allowed us to have a remote access solution that can be accessed from any browser that gave us great functionality and security for a very reasonable cost. A fraction of the solution we were previously looking at. Pros Ease of use. Centralized management of all my remote users. Constantly updating with new features. Built-in two factor authentication. Very inexpensive. Cons It might be just me but the User group/Computer group functionality is a little unclear. I think some of the management and permission features still need to improve. I wish they had geoblocking. I get alerts that someone that a failed logon from Russia happened. I need to approve where connections can actually come from. Review Source VR Verified Reviewer Network Operations Manager / Systems Engineer Used the software for: 2+ years ### "Great product for remote support" June 10, 2018 4.0 Pros Agent based remote support - installation of agent is simple and connecting and making use of the product is simple to use - a life saver when needing to access remote servers/computers Cons A security risk without patching the agent and software often. Support is poor depending on the person who is helping with your issues. Review Source David P. Senior Field Engineer Information Technology and Services Used the software for: 2+ years ### "Easy to use remote support tool" February 6, 2019 5.0 Pros You can combine all your customers, and even separate accounts, in to one portal. The remote connection is very reliable and stable. Widely supported and accepted. Cons Lacks some features such as easy file transfer to remote computer. Seems to have slowed down development a bit ad fallen behind competitor solutions. Review Source Jon A. Application Support Team Lead Medical Practice Used the software for: 1-2 years ### "Reliable but lacking" February 15, 2019 4.0 LMI Central has saved my team a ton of time but leaves us wanting more features Pros Allows my team to quickly connect to machines across our company. Connections are always fast and reliable. Cons Severely lacking in features. Alternative solutions like screenconnect are cheaper, just as reliable, and support things like silent command execution, screen monitoring, etc without connecting to the machine. This allows for repair or maintenance without the need to disrupt the end user. Review Source George B. IT director Real Estate Used the software for: 2+ years ### "Powerful and solid " August 27, 2020 5.0 Software is very useful and fairly easy to use. Product is well worth it’s current pricing. Pros Allows for the management of a wide array of computers from a single interface. Sessions are easy to manage and maintain. Cons Pricing per seat has increased the last several years and there is a huge leap in numbers between tiers. Review Source VR Verified Reviewer ATSS2 Information Technology and Services Used the software for: 1-2 years ### "It's alright but could be better" August 7, 2020 4.0 LogMeIn Central does the job but I still had to look for an alternative. Pros The software does remote desktop well; the resolution is good and even some of the remote management for Windows computer is beneficial. Cons There is poor support for Mac. The software for Mac doesn't support chat. The layout of the targets in the portal could be better; deployment is not the greatest; push preferences are for higher tier pricing. Reason for choosing LogMeIn Central Already part of client's infrastructure Review Source GL Gary L. President Information Technology and Services Used the software for: 2+ years ### "Long time LogMeIn user" March 29, 2024 4.0 It's a good product that does exactly what it is expected to do. Pros We've been using this product for decades. We've watched them grow, change, merge, etc. All in all the product is very stable and support has been great when needed. Cons many years ago the price increase we had to pay to keep using the product "as is" was insanely high Review Source Michael D. National Sales Manager Wireless Used the software for: 2+ years ### "Great for central access" October 24, 2019 5.0 It's a great service, and was easy to learn the ins and outs. Pros I keep this on all my PCs & laptops. Great solution for keeping secure logins in one place. Very easy to use. Cons Depending on which version of windows you are on, sometimes it requires you reinstall a couple times to work properly. Review Source VR Verified Reviewer Systems Analyst Wholesale Used the software for: 2+ years ### "Avoid at all costs. Exponential price increases every year. Hard to cancel" April 12, 2019 2.0 Logmein went from a great tool to a scam pretty quickly. Go with a competitor. Any of them. Pros It used to be a decent way to get things done remotely. Ability to manage users and machines similar to active directory. Cons Every year the price goes up by hundreds of percent. We are talking 500% in a year. And if you want to cancel, you will spend hours waiting on hold before being disconnected. Then, they will go ahead and bill you anyway, and make you fight forever to get your money back. They also require you to cancel 30 days before your renewal, and one day you will just see a $5000+ charge on your payment method. Review Source Matt E. Network Architect Consumer Services Used the software for: 2+ years ### "Great remote tool but expensive" June 5, 2018 5.0 Pros Easy endpoint and support management. The UI is clean and intuitive. Makes remote support a snap for the help desk. Cons The cost is way too high. You can find other remote support tools for a lot less and either the same or more features. Review Source VR Verified Reviewer Compliance Officer Textiles Used the software for: 2+ years ### "Excellent product, easy to use" April 20, 2018 5.0 Easy and simple remote access to various computers. I can pretty much do whatever I need to do - even if it's across multiple networks. Pros The ability to access all of my computers that I need to remotely. Great tool if I need to work from home, need to be on the factory floor, or am trying to access one of my computers between two different networks. Cons Sometimes there is quite a bit of a lag time involved that can be a little frustrating to deal with. Also, sometimes the screen resolution is not that great and is a little bit pixelated. Trying to connect to a two-monitor setup is also challenging at times. Review Source TG Tammy G. Business Owner/Consultant Medical Practice Used the software for: 2+ years ### "Logmein provides easy remote access" December 20, 2018 4.0 This program is easy to use and can accomplish what most folks would want to use it for so I would recommend it for routine use. Pros This was easy to use and set up for 2 computers to access our server. I like the security of the access that it provides and the ability to define access of the user. Cons When trying to track employee work time I found it difficult with the information provided to determine if someone was actually accessing programs or just logged in. I need more details of tracking employee access than this was able to provide but we continue to use it for employees to work from home and remote in to our server. Review Source VR Verified Reviewer Senior Network Engineer Information Technology and Services Used the software for: 2+ years ### "Quick Takes" September 28, 2018 4.0 We manage infrastructure for our clients, LogMeIn is one tool in our arsenal. Pros LogMeIn's best feature is unattended remote access. Cons The product is very expensive for a basic remote access application, which is what the base product is. Review Source PR Paul R. Lead IT Tech Business Supplies and Equipment Used the software for: 2+ years ### "Our use with LMI/Central" September 28, 2018 5.0 We have around 480 client desktops on LMI. Some servers, most desktops. We do like their are a local business (we are in the Boston area) and that they are easy to reach. It has allowed us to do a lot more remote support than making physical trips. Travel time and sending a tech can be expensive. Pros We use mostly the free edition of license for our customers within Central, we use other RMMs to obtain Pro if need be (remote printing, file sharing, etc...) It is easy to give remote access to employees of our customers Adding remote users is simple and easy I don't have to keep track of passwords, if a customer forgets theirs, they simply perform the forgot my password routine The interface is simple and there is not much to learn Cons Somewhat limited with free licenses (remote printing, file sharing) That's about the only issues I have with it. Review Source Dan F. Director of Information Technology Financial Services Used the software for: 2+ years ### "LogMeIn's Remote Access to Our Computers" September 28, 2018 5.0 Pros Logmein Central is great tool for supporting computers remotely, very reliable, easy to setup and use. Logmein Central is always there when you need it. Cons I really do not have any Cons for Logmein Central. Review Source Samson L. Senior IT Analyst Financial Services Used the software for: 1-2 years ### "LogMeIn Central - just a 25 license or more versoin of LogMeIn .. with AntiVirus" November 17, 2019 4.0 overall, I don't think the extra cost is justified if you do not meet the 25 licenses minimum. Putting in the Antivirus software into it seems to be an interesting idea. Pros \- Central version has all the Bells and Whistles like its Pro versoin.. with the addition of the AntiVirus program as well as the automation tools - Solid program as a remote takeaway tools. Especially useful for enterprise internal support (as it requires pre-installation on client machines) Cons \- Central starts with 25 licenses and above. For small businesses, the extra tools and anti-virus software likely not worth the extra licenses if you don't need 25 licenses - Support was an issue since it moved offshore. The offshore staff does not have the technical knowledge to answer on the spot Review Source Similar Products Featured ## Related categories [Remote Monitoring and Management](https://www.capterra.com/remote-monitoring-and-management-software/)[Endpoint Protection](https://www.capterra.com/endpoint-protection-software/)[IT Management](https://www.capterra.com/it-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.