# EmpowerDB Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about EmpowerDB Software - reviews, pricing plans, popular comparisons to other Data Management products and more. Source: https://www.capterra.com/p/169275/EmpowerDB --- # EmpowerDB Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) EmpowerDB ## What is EmpowerDB? EmpowerDB was founded with the sole purpose of providing effective and secure data management support to victim service organizations to ensure that advocates could spend more of their time working with people and less time worrying about data. Staff at EmpowerDB, from its founder to its project managers, have direct service experience, and they understand the value of staff time. Our database is Zero Knowledge Encryption. This isn't just what we do. This is what we believe in. ## What is EmpowerDB used for? [Data Management](https://www.capterra.com/data-management-software/)[Social Work Case Management](https://www.capterra.com/social-work-case-management-software/) Top alternative Featured Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... - Data Management / 2025 Do you work for EmpowerDB?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.empowerdb.com/&name=EmpowerDB) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### EmpowerDB 4.7 (11) VS. [4.6 (2,229)](https://www.capterra.com/p/146652/Airtable/reviews/) Starting Price Contact vendor Starting Price $20 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (11) Ease Of Use 4.4 (154) Value For Money 4.9 (11) Value For Money 4.5 (149) Customer Service 4.8 (10) Customer Service 4.4 (147) ## EmpowerDB alternatives Highest Rated [4.7 (182)](https://www.capterra.com/p/138990/Cognito-Forms/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.3 (330)](https://www.capterra.com/p/119119/Domo/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.4 (360)](https://www.capterra.com/p/129749/Zoho-Analytics/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.6 (10)](https://www.capterra.com/p/235904/FieldWorker/#reviews) Starting price $39.95 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/169275/EmpowerDB/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Customer Database 5.0 (4) 125.00% of 4 reviewers that rated this feature as important or highly important A collection of customer information such as contact details, demographics, previous interactions, etc. Information Governance 5.0 (4) 125.00% of 4 reviewers that rated this feature as important or highly important Accountability over info/data that ensures appropriate behavior in the valuation, creation, storage, use, archiving & deletion of info. Document Storage 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system Data Capture and Transfer 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Import, collect, and capture data from multiple sources Data Quality Control 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Establish guidelines about how much and what kind of data can be stored in the repository Data Security 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Protect sensitive data for digital privacy EmpowerDB 24 features Track and document all activities across devices, networks, and other systems Access and track notes regarding case activities and updates within case files Manage contact details and communication with clients Track and manage adherence to policies for any service, product, process, or supplier A collection of customer information such as contact details, demographics, previous interactions, etc. Alter the layout and content of reports Analyze survey results via statistical testing or crosstabs directly within the software Import, collect, and capture data from multiple sources Combining data from different sources and providing a unified view Move from one database to another, or upgrade the version of database software being used Establish guidelines about how much and what kind of data can be stored in the repository Protect sensitive data for digital privacy Supports common databases such as MySQL and Oracle Store and organize documents in a centralized system Search for specific words or phrases within a document or database Accountability over info/data that ensures appropriate behavior in the valuation, creation, storage, use, archiving & deletion of info. queries that are executed when needed and are usually not repeated on a pre-defined cadence. Verify, organize, manage & store enterprise data assets in a centralized repository Active reporting of data and metrics Timed notification for any upcoming task, deadline, appointment, or activity Plan availability and assign specific time slots for tasks and resources Securely stores data to prevent data loss or breaches Track and manage the scheduling of tasks Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Get Advice We can help you find the software with the features you need. Features 4.5 (11) 4.5 Based on 11 reviews ## Pricing Value for money 4.9 (11) ### Starting price Contact vendor for pricing Free trial available Value for money 4.9 (11) 4.9 Based on 11 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (10) 4.8 Based on 10 reviews ## User reviews Overall rating 4.7 Based on 11 reviews Filter by rating 5(8) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JF Jillian F. Support Services Coordinator Individual & Family Services ### "EmpowerDB is an overall great product, with some limitations" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 12, 2024 Overall I find this to be an extremely dynamic product with many more pros than there are cons. We made the switch several years ago and rate this program much, much higher than previous programs. I encourage all programs to consider EmpowerDB when choosing a database. Their team is full of capable, intelligent, and transparent folks. Pros EmpowerDB is an intuitive tool that is built specifically for our work with domestic and sexual violence survivors. The team is responsive to tickets and support requests and is transparent about timeline and limitations. They work closely with you to develop specific solutions to unique problems organizations may come into contact with. They also are very knowledgeable about funder requirements, specifically on the federal level, and take a proactive approach to shifting coding and reports on their end to limit the burden on the program itself. They have nearly limitless patience as far as I can tell and I so appreciate the work they do. Cons There are some limitations to customization which can lead to having to choose certain measures over others. Although I consider EmpowerDB highly customizable in many ways, there are some limits to what can be added causing you to have to choose what you think is most important rather than being able to have all comprehensive data. It can be frustrating when you're trying to collect data on several different factors. Also, sometimes they are hesitant to make requested changes. I understand they are trying to avoid problems down the line with requested changes but I do find myself getting frustrated when I submit a request but then have to justify my request several times. For example, programs are not allowed to add their own funders. I know why they do this, because it impacts reports, but I am very much aware of our internal program and reporting requirements and sometimes I wish they just trusted me to be able to add my own funder. Also, submitting a ticket can be cumbersome because there are so many required fields and so much needed information. At times, it would be helpful just to connect for a conversation rather than trying to get an issue to fit within their specific framing. Switched from [Apricot](https://www.capterra.com/p/152918/Apricot/) The cost of Apricot was too high and it wasn't meet our data collection and reporting needs. Also, we had some ethical issues with their customer service and billing department. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CF Christina F. Data Systems Specialist Non-Profit Organization Management ### "Really happy with EmpowerDB" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 1, 2024 We have been very happy with EmpowerDB as a Coalition and feel confident each site is entering data in a consistent way. I particularly appreciate the ability to pull our data and tech support's ability to understand and assist with any issues. Pros The platform is fairly simple to navigate and the tech support is outstanding and supportive. Once data is inputted into EmpowerDB you can always get it out! Cons There are limits to the customization you can do on the activities page which makes sense for reporting but sometimes make data entry more difficult. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HM Hannah M. Executive Assistant Non-Profit Organization Management ### "Confidentiality Features & Funder Reporting Capabilities" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 31, 2024 EmpowerDB is the most comprehensive, secure, and easy-to-use software for tracking client data for DV victims. The reports are customized to exactly match funder reports (HUD, OVC) while maintaining complete client confidentiality. Pros Compatibility with OVC Reporting Requirements, ease of use, and encryption Cons Price is reasonable compared to other software but the free option doesn't support OVC/HUD reporting Alternatives considered [Apricot](https://www.capterra.com/p/152918/Apricot/) Reasons for choosing EmpowerDB OVC Reporting requirements were met through empowerdb Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MH Mandy H. Direct Services Outreach Director Individual & Family Services ### "EmpowerDB is a Game Changer!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 31, 2024 Pros I have been blown away by the quality of EmpowerDB. Since we began using this database in 2017, it has revolutionized the way our agency is able to collect data, protect client information, provide timely and accurate reports, and share information securely amongst staff. Further, the ability to adapt and customize the product to best meet our needs sets it apart from other services. The developers clearly understand the unique data/reporting challenges faced by victims services agency and have designed their product to meet these needs and support the work of agencies like ours. Lastly, the communication and support available to help troubleshoot any issues that arise is prompt, detailed, and so helpful. EmpowerDB has revolutionized our documentation and reporting practices and I can't imagine ever going back! Cons Only that we did not find it sooner! When I think about the hours wasted before using EmpowerDB...oooof! Reasons for choosing EmpowerDB We heard about EmpowerDB from another victims services agency who indicated it was a terrific product. In reaching out to the development team at EmpowerDB, I was blown away by the thoughtful and detailed approach. It was clear that they valued not only the time of clients/service providers but more importantly the dignity and security of the clients we serve. Further, they were able to customize the set up to meet the unique needs and preferences of our agency and offer ongoing support. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AP Allyson P. VIP and EHAP Office Administrator Non-Profit Organization Management ### "I love EmpowerDB" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 31, 2024 the transition from paper to paperless was super simple. it has been phenomenal, easy, and fun for my whole team. we love EDB Pros 1\. how easy it is to use/learn 2. making custom reports 3. ability to add variables, info pages, activities etc… 4. the ease of reaching out to the EDB team. they’re such a nice group and are always able to help. 5. the youtube help videos that have answered 99% of my questions. 6. the security of the data and also needing an access point to gain access to EDB. Cons I can’t say there is anything i dislike about EDB, i’m excited for the new updates they’re working on and i’m glad the team has been expanding, congrats! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RM Rosemarie M. Data Base Consulting Non-Profit Organization Management ### "Non-Profit Social Services Data Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 July 30, 2024 Extremely helpful. 7 years ago, when we first acquired EmpowerDB services, I came from a history of individual client hard copy file reviews and. hand counting services. EmpowerDB worked with me to develop our database and continued to meet our growing needs. I am relieved that EmpowerDB has created a database platform that can capture documentation and information in a simpler and more comprehensive manner. Pros We have been able to tailor our data documentation and reporting needs to a variety of funded services. EmpowerDB Staff has been very helpful in helping us to tailor our data program to be responsive to our needs. Utilizing EmpowerDB, over the past several years, has been an incredible learning opportunity for me and a huge benefit for our agency. We have recommended EmpowerDB to other awardees of CALOES funds in California. Cons Navigating the Database Suport sometimes feels like going to down Alice's Rabbit Hole, trying to decide which category I need to report. Often, when needing to attach more than one link to my inquiries to Database Support,I need to leave my incomplete request to find and copy second link and I lose my already written request. Therefore, I needed to write request again. It look years to figure out how to include more than one link. Switched from [Apricot](https://www.capterra.com/p/152918/Apricot/) The developer of Apricot was retiring, requiring us to seek a new database system. The developer made some recommendations.... however, I met Steven, at a conference and felt this would be a good match. Reasons for choosing EmpowerDB The ability to develop our database to meet our specific needs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SK Shaifali K. Services Coordinator Individual & Family Services ### "Empower DB" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 30, 2024 Pros The customization of the variables according to the agency's specification. Cons The home screen did not open to the data points requested. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JO Josh O. Housing Program Team Lead Civic & Social Organization ### "Quick and Easy Data Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 July 30, 2024 Pros I like the ease in which you can add new clients and update information and activities, and how accessible it is to see that data and edit it if needed. Cons It's not as customizable as it use to be, in terms of aesthetic. Switched from [ALICE](https://www.capterra.com/p/153733/ALICE/) The old database we were using had a very outdated look, and was hard to navigate. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JF Jeri-Lynn F. Advocate Civic & Social Organization ### "Prioritized. Simple. Thorough. Encrypted." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 30, 2024 Very, very satisfied. I was for Excel as far as Data storage before I changed career and needed strict confidentiality. Having worked with similar products I was worried about having to start the day by closing pop ups and opening 20 windows or parkouring my way though "creative" (TM) products to use the thing. Not the case. It's as easy as Excel, but easier on the eyes. I looked at the tutorial. Asked boss about 3 field specific terms. Have had no questions since. Pros No distractions beyond the cute little positive quotes scrolling on the side. Direct fields, highlighted to prioritize which are essential for grant work. Set to expand to allow more elaboration when populated. Can minimize for a concise view. Various reports from funder reports to demographics to customized based on your selected variables. More than what I'll ever need... I get lost in them in my downtime tbh. No fields extrapolate data to populate other fields (say a parent-child link) unless you specifically link them manually. The Ads in search engines haven't changed in the device I usually access the database on which means nothing personally identifiable about this is being sold. (I forgot to block my phone's microphone and had a conversation about my line of work while scrolling G. Now my ads all have to do with advocacy, charity and fundraisers. Not the case on the device I use for the DB) ... Having the option to change color themes is nice but not so exhaustive in options as to be frustrating or time consuming. Cons I am terrified of the idea of some how losing the encryption key and everyone forgetting their password. XD (An extra ounce of caution is worth the complete anonymity, but it's spooky) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JT Joanne T. Domestic Violence Program Manager Hospital & Health Care ### "Powerful, flexible, user-friendly and secure" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 30, 2024 The team is extremely responsive, capable, and creative. We were the first hospital-based DV program to use EmpowerDB and have since recommended them to many colleagues. Pros Extremely flexible and able to be tailored to the needs of our program and our funders without compromising user experience. Cons There is nothing I don't like about EmpowerDB Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/169275/EmpowerDB/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)