Verascape

Omni-Channel Self-Service


Who Uses This Software?

Verascape works with many industries including Omni-Channel Marketers, Financial Services, Insurance, Transportation & Fleet, Services, Technology, Pharma, Healthcare, Packaged Goods, and Government.


Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    $0.40
  • Pricing Details
    Performance Based
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Verascape
  • www.verascape.com
  • Founded 2000
  • United States

About Omni-Channel Self-Service

Verascapes ACE Platform provides contact centers with a suite of integrated self-service applications across ALL customer communication channels. Our conversational speech and chatbot solutions include: Customer Service Payments Intelligent Call Routing Order Processing Outbound Notifications Virtual Digital Assistant ACE is powered by Artificial Intelligence, Real-Time Data Integration, Natural Language Processing, Machine Learning, and Advanced Analytics.


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Omni-Channel Self-Service Features

  • Action Management
  • Analytics
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Collection
  • Sentiment Analysis
  • Survey Management
  • Text Analysis
  • Trend Analysis

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