OnCall Management Systems

OnCall Parking Manager


5 / 5
22 reviews

Who Uses This Software?

Property Managers, Community Managers, HOA Board Members, Security & Patrol Companies, Community Residents & Guests, Facilities Managers


Average Ratings

22 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • OnCall Management Systems
  • oncallparking.com
  • Founded 2014
  • United States

About OnCall Parking Manager

OnCall Parking Manager is a first-of-its-kind paperless parking management system designed to alleviate the stresses of parking within Apartments, Condominiums and HOAs. Property Managers and Board Members have the ability to control all resident and guest vehicle parking electronically with our online Parking Manager system that efficiently tracks all resident and guest vehicle passes, allowing you to know with unprecedented clarity who is living within your community.


OnCall Parking Manager Features

  • Access Controls
  • Appeals Management
  • Citation Tracking
  • Damage Tracking
  • Electronic Tire Chalking
  • Event Management
  • Loyalty Program
  • Payment Processing
  • Permit Management
  • Receipt Management
  • Reservations Management
  • Revenue Management
  • Ticketing
  • Tow Management
  • Violation Tracking

OnCall Parking Manager Reviews Recently Reviewed!


Capterra loader

Best manger assist program

Sep 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Mass communication tool and both owner and tenant are reachable.

Cons: I would like to see photo of the residents registered.

Overall: Before OnCall started at the property I manage, I was unable to account for the residents. I had no idea who had a shady background or who was allowed to live in the community. With the OnCall system, not only are the residents ALL registered but we have been able to generate income for the Association which has help with improving the community. Since all residents have to be register to park in the community the communication with the residents has been amazingly wonderful. I can go on and on! if you are a property manager or the Association this tool will help you become familiar with the residents and change the thinking that management or associations are just hard nosed people who can careless about the residents. An appreciation from the residents is expressed when you explain how this programs help the Association keep them safe from predators! Thank you OnCall

Best Parking Issue Solution

Sep 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Its ease of use. Even residents who are not computer savvy, can register and add their guests without any problems.

Cons: Before the site was upgraded, I did have those 'I wish I can do this like this' moments, and now I can manage everything without reaching out to Oncall to lets say, put a resident on a 'month to month'.. very nice!

Overall: Overall it's been a great asset to my community that has struggled with parking so much in the past. These past 4 years with Oncall has been a stress reliever to say the least!

GREAT TOOL FOR PROPERTY MANAGEMENT AND CONDOMINIUM ASSOCIATIONS

Nov 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very user friendly and easy for our office staff to use.

Cons: Nothing negative to say about the software or program at this time.

Overall: No problems to date. Forces residents to submit a renewal lease and vehicle information in the system for management to approve or deny before approval to park within the community will be issued. This allows management to ensure that only approved residents are residing on the property.

Prop Mgmt firm loves OnCall Parking Mgmt systems

Nov 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Assists us with day to day responsibility of residency requirements, accountability, follow up leases & email blasts features

Cons: Once we got through the transition and the "newness", all good!

Overall: Love the support team!

OnCall Parking Manager Review

Sep 24, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: They keep my property parking under control.

Cons: only con is I no longer have access to send a note to all residents

Overall: Oncall parking manager is a convenient way to keep my property parking situation under control and Monitored.

User friendly

Nov 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use & understand, also easy to explain to residents

Cons: Nothing. Everything has been wonderful for us

Overall: Great experience overall - great way to keep track of residents who are trying to break rules with parking with parking policy

Software has improved.

Oct 31, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The software has really improved, it is more functional and user friendly.

Cons: Requesting Owner information when the person is a renter, would like a reports function that filters data to a word or pdf file.

Property Management Asset

Aug 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is extremely easy to navigate. They are always improving to make it even more user friendly.

Cons: I have had no issues with the software. But after dealing with their customer service I am confident they would be quick to make any corrections if that were the case. I mentioned once the scroll bar was a bit small and it was corrected right away. Amazing!

Overall: They have been very helpful as the new manager of a property with parking issues. Many of our residents do not have a lot of computer knowledge but they walk the resident through the website and even invite the resident to their office to help them. The staff came in and educated myself and my admin so we felt confident in working with the system. Their system is a must have now on this property and I have already suggested it to our sister properties.

On Call Program

Oct 29, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: User Friendly. Available 24 hours even on Holidays.

Cons: At times the website has gone off line, but I have noticed much improvement.

Overall: The Customer Service is friendly, knowledgeable, and informative.

Awesome software

Nov 09, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: What I like the most about the software is that it give's the residents easy access and helps the leasing whenever is needed.

Cons: I like everything about the software, there's nothing I don't like about it.

Overall: My overall experience is amazing, I always get help when needed and is easy to work with the system.

awezome software

Nov 09, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: new software is great easier to log in and tenants can go in and check their account

Cons: nothing love it its great there is nothing i dont like

Overall: Love it everything is easier for tenants to log in

OnCall Parking Manager Review

Nov 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that the software is user friendly and very self explanatory.

Cons: There isn't anything I dislike about the software.

Review

Oct 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to quickly find residents by any means (name, address, etc.).

Cons: There are less functions on the App; unable to search a resident name or vehicle license plate.

Overall: We are satisfied with the overall experience. It has proven to meet expectations and achieve the results we needed. Customer Service can always improve. It is important for residents to have a positive experience, especially while dealing with a negative situation, as OnCall and TowMaxx are both representing the property.

easy to use and manage

Aug 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: itnwoildnbebthe ease of use. The software is extremely user friendly.

Cons: Info not have anything negative about the software.

Overall: OnCall Parking takes xarw of our parking headaches. It simplifies the process and it puts the accountability where it should be, on the residents.

Great Software

Nov 09, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use. Able to get to to what you are looking for easily.

Cons: Need a Little more options on finding resident information.

Overall: Controlling the flow of visitors overnight in the property. Able to make sure that people that are on the lease leave on property.

Great tool for property management

Nov 09, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: The website is easy to use and I like to fact that you can now download documents.

Cons: Residents can update their vehicle if it is using the same license plate without management approval .

Review

Sep 24, 2018
3/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: It is very easy to use. This software helps track all residents.

Cons: Certain apps do not always support the software of the customers phone. (freeze)

Stickers seem to not be needed.

Overall: Great! This helped our community a lot.

Awesome software!

Nov 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's easy to use, user friendly and takes responsibility off the management.

Cons: Per my staff we haven't encountered any problems with the software.

On Call Parking Review

Oct 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I have a lot more control of who lives on property

Cons: small glitch in the system that prevents tenants to pay and end up with violations

review of OnCall

Aug 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: the training and ease of using the site.

Cons: as a brand new customer at this time it would be unfair of me to find fault

Your review

Oct 30, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This product is very useful. I usually think of going to OnCall first to check on resident's data. I can see address, names, email and phone number in place. I am confident that the information is correct because residents do not want their vehicles to be towed.

Cons: I do not have any issues with this software.

Overall: Good. I love using this. Although I do not like when residents change their vehicles constantly.

OnCall Parking Review

Oct 31, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The software is pretty self explanatory.

Cons: Sometimes it would kick me out when registering a vehicle.