Chat Outsource

Chat Outsource

5 / 5 1 review

Who Uses This Software?

At Chat Outsource, we offer trained chat agents to businesses looking for outsourced lead-based chat support.


Average Ratings

1 Review
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 3 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Chat Outsource
  • www.chatoutsource.com
  • Founded 2017
  • United States

About Chat Outsource

At Chat Outsource, we offer trained chat agents to businesses looking for outsourced lead based chat support. We focus on optimizing online conversions, increasing ROI, engaging web visitors, resolving customer queries, handling complaints and generating leads for our clients.


Chat Outsource Features

  • Agent Scheduling
  • Call Me Option
  • Co-Browsing
  • Geo Targeting
  • Knowledge Database
  • Offline Form
  • Persistent Chat
  • Proactive Invitations
  • Shortcut Messages
  • Transfers / Routing
  • Video Chat
  • Visitor Targeting
  • White Label Branding

Chat Outsource Reviews Recently Reviewed!


Value for money

Apr 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: This software had mad many visitors to my website, their employees know how to attract customers out.

Cons: I had an issue before with the software on not getting my customers to reach us and the customer took very long to solve it, however they solve the issue but I would have loved it didn't take that long.

Vendor Response

by Chat Outsource on April 17, 2018

Thank you for using our services. We are glad to see you satisfied and we wish to serve you again!