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PrintJob Web 2 Print Software

Reviews of PrintJob Web 2 Print Software

4.9 (25)
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Pros

  • Very impressed with the response time of the staff and their willingness to help in any way that they can.

  • We are working from web2print systems from more than 10 years and printjob is from far the best solution in the industry. Easy and simple to use, powerful and extremadely fast.

  • This software is great for those who want to step into the world of web 2 print and also for those that have some experience and what to expect some more from a solution.

Cons

  • Some of the editable products can be hard to set up initially.

  • Inability for multiple accounts on the one email.

  • It can be difficult to only have access as an admin. And not "see" the customer's portals without logging in and out as a customer.

Showing Most Helpful

Showing 25 of 25 reviews

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Xavi F. avatar
Xavi F.
CTO
Internet, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 28, 2018

"Amazing fast, incredible easy"

Overall: We are working from web2print systems from more than 10 years and printjob is from far the best solution in the industry. Easy and simple to use, powerful and extremadely fast. We just deployed a fully custom private b2b solution for a customer in minuts when in other products we needed weeks only for run a simply bussiness card personalization. You don't be wrong if you choose it.

Pros: + Major needs of print industry covered in one product. + Amazing fast loading in backoffice and frontend. + Best templating tool in the industry, just upload file and works. + Great design + Simple and easy to use, no skills needed to run your printshop.

Cons: - Like most solutions that don't use and standard cart, frontend customization is maybe limited.

Benjamin P.
Director
Printing, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 11, 2018

"Game Changer"

Overall: PrintJob is a great platform to help grow any printing business. I would promote this to everyone I know although, I would not want the competition to have the same amazing benefits I do :) This has allowed me to reduce the amount of communication with clients, and also reduce the amount of man hours required to process and complete orders. I have received over 1000 orders through the platform in the last year. - these orders would previously been manually input in to our existing systems. as our users now have visibility of the products and pricing - it saves lots of inconvenient phone calls and emails giving my team back valuable time to actually produce and ship the orders. I have used a number of systems similar to PrintJob and still use another system for some of my clients. PrintJob is definitely the most user friendly and based on the training I have passed on to my team - the feedback on the system is fantastic. If you want something implemented they can make this happen and depending on crucial it is you can wait for them to develop this or pay additional to have it actioned asap. I find this system very Fair, I have seen the growth and updates in my time with PrintJob and it is continuously being updated with proactive developers who work with the individuals who use the system to make it as practical and user friendly as possible.

Pros: Multiple Store fronts which can be unique to each of our B2B customers. Allows for Both Stock and Regular products Inventory system to keep track of stocks System allows for easy Branding and personalisation of each store front. Amendable templates - to allow customers to amend templates and order. Departments - which allows for approval processes and also Product Tags - to allow certain products to be available to particular users. Administrator Panel is very easy to use and self explanatory - managed to set my site up with minimal assistance, and have taught the team to use this very easily. Great Team of developers - I have already seen some of my suggestions implemented. loads of control using themes to make this look great...each storefront can be personalised with its own URL - and is private to Assigned Users. Very little restrictions on how many users and administrators - this is great as the team expands. Suppliers can be set up - so can be used for print farming and outworking very easily. Pricing set up has many features and additional embellishments and finishes. this allows for a base product and adds additional cost for additional product features (lamination etc) No Additional Line charges for orders. No hidden charges - Very reasonably Priced.

Cons: Not many Cons - I Have seen the development list and nothing is a problem for these guys. I would like the Implementation of the quote products (products which can be clicked on and quotes requested against that particular product) this would make this more user friendly for the end user. Would like to see some integrations for Shipping (UPS/DPD) in the UK Some development on the reporting side of things would be great (export/download all invoices etc.) Images on Order sheets - this would be a great feature once implemented as we have many stock products available. it would be great to have a visual against these items and also printed items to help production staff.

Hege G.
Designer
Media Production, 201-500 employees
Used the software for: Less than 6 months
Overall Rating
4.0
Ease of Use
5.0
Customer Service
4.0
Features
3.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
February 5, 2020

"User friendly and straightforward"

Overall: Have just started using the solution, but very satisfied so far. Some problems comes along the way, but I hope the solution will comes with new solutions they grow.

Pros: The solution is easy to use and easy to maintain. I like that everything takes place on the web, no need for extra software.

Cons: Would like to have the possibility to enter both postal address and delivery address on an address card. That the preview of a product does not update itself when entering variable fields. When I product is generatet from a companie, the file is not stored anywhere, other then when you search in the orders.

Neil S.
Director
Printing, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 12, 2018

"Printjob - web 2 print made easy?"

Overall: Organisations that have multiple branches and who wish to control and administer the procurement of print and associated items through a central online source are ideal for this system. The ability for an organisation to create 'graphics' that are subsequently used other than for traditional print is a growing market. The generation of downstream marketing collateral where a business has many channels and needs to control the supply of information to those channels would benefit form this solution.

Pros: This software is great for those who want to step into the world of web 2 print and also for those that have some experience and what to expect some more from a solution. It is extremely flexible in its configuration for your clients. The nice thing about the team behind the solution is that if you happen to think of something that the solution doesn't have but it could benefit from they are very receptive and are willing to work with you to help achieve your realistic objectives.

Cons: Like any new piece of software you need to learn about the true extent of available functionality before you can configure it and this software has a lot of functionality. It has been made easier as their live chat function in the bottom right hand corner of the screen keeps you connected and help is not that far away.

jonathan D.
CEO
Computer Software, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
3.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
November 5, 2018

"PrintJob Web 2 Print Software review"

Overall: I'm using printjob for a year maybe 2 now, can't remember , it's really powerfull solution very kind people and really faster reply when u have a question. the support it's one of our priority when u work on the system if you are looking for something, just ask and you gonna have more than the reply of your question. For all my clients we need to go a bit more far to get a total experience of printjob and we gonna have for sure some developpement for the futur in printjob. it's a really good web 2 print solution.

Pros: the most powerfull software to upload and set up pdf. (including fonts, spot color, position, and also every kind of personnalisation) really awesome.

Cons: upgrade for the french comptability and delivery services , which mean export at the end of the month with amount net amount ht and amount of the product, will be necessary soon . upgrade for the select of one delivery method for each client on pj

Verified Reviewer
Design and Print
Printing, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
3.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
November 9, 2018

"Great software. Outstanding support. Always improving ."

Overall: We needed an online ordering option for our brokers and their customers. A lot of the bigger, franchise print shops had developed software for online templates and ordering and tracking; as a small business we were trying to compete. PrintJob allowed us to join the online market place and our brokers are relying more and more on the functionality of the site.

Pros: Ease of use as an admin. and for the customer. The support is outstanding! I can not say enough about the responsiveness of this team of developers. Price per month is well worth the expense even as a small business where every penny counts.

Cons: It can be difficult to only have access as an admin. and not "see" the customer's portals without logging in and out as a customer. It would be nice to be able to place orders for my customers through the site so I could track everything in one place. But the software allows for a lot of "workarounds" and as novice I navigate the site with ease.

Karen W.
CSR, Traffic Manager
Marketing and Advertising, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 1, 2018

"customers satisfied"

Overall: PrintJob2 has solved our clients problem of placing orders for those with several locations. PrintJob2 has great customer service. .. and the 6 hour time difference is never a problem when needing to communicate.

Pros: PrintJob2 makes it easy for our customers to order online anytime. Customer satisfaction is key and easy access to the library of products any time of day is great customer service. Online, customized client libraries work great for our clients who order during non business hours.PrintJob2 provides updates that are relevant to the needs of users.

Cons: Learning how to use email for more than 1 site. used option of alternate email or deleting or adding the underscore was helpful.

Stuart M.
General Manager
Printing, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 28, 2018

"PrintJob Web2Print Review - Network Printing Studios"

Overall: My experience has from day one been nothing short of fulfilling. I have only needed support once or twice in 5 years which is great and when I have needed it the support has been quick ( even with the time difference! ). I would recommend this software product to anyone considering it.

Pros: The software is very easy to use, add-ons or features that i would like are always available. Options to tailor it to our specific requirements are always available as well. Ease of use makes it an easy product to offer our clients.

Cons: There is honestly nothing that I dislike with the software. This is why I gave it 5 stars on all levels.

Rick E.
Information Services
Printing, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 16, 2018

"Excellent Product"

Overall: we have been use the product for over ten years. Support is always top quality and any issues are always dealt with quickly, and honestly. Would highly recommend to other businesses.

Pros: Easy to use and setup. Lots of customization to allow our customer to brand the site to their Identity. Great export features to allow us to flow into our BI modeling. Customers like to be able to see all their orders, with status and reorder feature. Ability to add required fields for customer accounting needs.

Cons: Non really, it is a sound product and highly recommended.

Verified Reviewer
Partner, Production Manager
Printing, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 1, 2018

"How PrintJob has escalated out business"

Overall: Having researched W2P systems over a number of years, we are very happy to find the guys at PJ. So helpful in every aspect of the system and assisting us with learning how best to utilise this within our business model. The PJ system has enabled us to grow our company and trade clients simply love the personal feel they get when logging into to a nice branded setup.

Pros: Ease of use and setup. Excellent customer service with fast response times and alternative solutions to tricky queries. Very robust system with minimum bugs and any that are found, quickly resolved with no fuss.

Cons: We don't dislike any aspect! The system is so easy to use!

John S.
President
Printing, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
February 12, 2020

"Perfect fit for our needs"

Overall: We are now able to quickly and easily set-up web portals for our clients....something the competition does not have the ability to do.

Pros: The ease of use of this product is such that new users are able to hit the ground running when using the software for the FIRST time.

Cons: Nothing, if there are any questions or issues there is 24 hr support to assist.

Josh K.
owner
Marketing and Advertising, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 5, 2018

"Best online print ordering system"

Overall: Love working with the crew at PrintJob. They listen and help when needed. Sometimes we're in a time crunch and they respond within minutes.

Pros: This software has the best user interface we have ever seen in a print ordering system

Cons: sometimes it has so much capability, we haven't been able to utilize it all!

Ben F.
Manager
Printing, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
August 21, 2018

"PrintJob Makes It Easy!"

Pros: Great solution for building client web to print sites. Very powerful and simple to use at an affordable price point. Customer service is excellent!!!

Cons: As with any software, it can be glitchy, but the Print Job team is there to fix it.

Iain C.
Director
Printing, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
November 20, 2018

"Easy to use"

Overall: We use it to manage our customers stock requirements with them remotely logging in

Pros: Its very easy to set up and comes with a lot of functionality

Cons: Some of the editable products can be hard to set up initially

Craig G.
Systems Support Manager
Information Services, 201-500 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
December 4, 2018

"Print Job"

Pros: Great value for money, exceptional functionality and continuous improvement

Cons: Very little to dislike. Extremely responsive to development requests, and the odd bugs are rapidly attended to

Phil G.
Operations Manager
Printing, 11-50 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
November 19, 2018

"Print job review"

Pros: Easy to use for a non computer savvy gut like me but plenty there for those who know what they're doing.

Cons: inability for multiple accounts on the one email

Dan E.
Web Designer
Printing, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 12, 2018

"A Fantastic Print Portal Product"

Overall: Great company to deal with, will help you quickly and efficiently. We tried a couple of competitors before coming to PJ but I wish we had come here straight away.

Pros: The customer service is unbelieveable - Customer reps are so much help, whatever issue you have, they respond to you within a couple of hours and usually sort it right away if they can. They really help you to create the experience you want to give to your customers, and have solved a lot of problems we faced, by adapting the system to cope, in a timely manner.

Cons: More customisation would be great from a layout perspective, but i'm sure that will come with time - they've already done so much on this.

Catherine A.
Office Manager
Printing, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 6, 2018

"Simply the Best"

Overall: Perfect, so quick to reply whenever I have a question (and I did ask a lot of questions in the beginning!) Never had any downtime, service has been perfect.

Pros: Easy to manage, changes are quick and simple to make My users love it as it does what it says - no complicated stuff Very user friendly and gives you the control you want when you want it

Cons: Nothing so far.....all has been a smooth process whilst learning to use software

Damien B. avatar
Damien B.
CEO
Printing, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
4.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 10, 2018

"From one W2P solution to another"

Overall: I have used a competitor W2P solution for the past 6 years, and with a lack of support, I needed to look at other options in the market space. After a couple of months reviewing what was available my decision was very close. PrintJob provided me with a trial site to fully experience the solution... and it was great. The trial site allowed me to fully test the solution PrintJob was offering. In a matter of a couple of hours I had a live site up and running, multiple users and products... easy!

Pros: A W2P solution needs to be easy, intuitive and offer a 'great experience' for the user. PrintJob ticks all these boxes. The interface is simple to navigate with, and the time taken to create a company, user and a prodcut is very efficient.

Cons: To create users for testing purposes as the end client, we need to create email aliases.

Michael G.
owner
Printing, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 30, 2018

"Michael Gambal"

Overall: The platform has helped me retain customers. Most customers who use Printjob comment on it ease of use and that it saves them time. Additionally, Printjob Web2print has cut down on staff setup of jobs and made us more profitable.

Pros: Easy to use and setup. Ability to set up portals for customers in a short period.

Cons: Could use some more features such as the ability to create a B2C page.

Ian S. avatar
Ian S.
Director
Printing, Self-employed
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
November 1, 2018

"Full of Features"

Pros: The software is very easy to use, and very functional from both sides of the platform.

Cons: It is in the making but being able to offer a discount code will be really useful.

Nadim Z.
Managing Partner
Printing, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 30, 2018

"A Great Solution"

Overall: Great user interfaces to offer web-based templates, allowing to create, edit, approve, and send to print artwork directly on the website.

Pros: Easy-to-use solution to propose to our B2B customers.

Cons: Interface for B2C could have more up-to-date look and feel

Jiexin L.
President
Design, Self-employed
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 5, 2018

"I love this!"

Pros: It's super user friendly. Save a lot of time for creating a printing website.

Cons: If they can have a instruction in details , that will be perfect!

David F. avatar
David F.
President
Marketing and Advertising, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
January 29, 2019

"Great Product AND Service!"

Overall: We have been gradually adding the system software to our own website in hopes of integrating it into some of our clients' websites next. The customer support has been exceptional and the company seems to be on top of updates and upgrades faster than I can keep up. Very impressed with the response time of the staff and their willingness to help in any way that they can.

Pros: Simple to use and constantly upgraded, the PrintJob software takes a lot of the guesswork and frustration out of Web 2 Print.

Cons: Nothing jumps out at me at this time. SOme of the minor things seems to be updated before they really become an issue.

Claude D.
Graphist
Printing, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 13, 2018

"PrintJob Web2print; indeed a solution!"

Overall: Customer service is A1. Customers are extremely happy with look and feel and the end result.

Pros: Ease of use, customer support and overall performance.

Cons: The lack of flexibility on customizing forms (invoice, delivery sheet).