# Page 11 | ZeroBounce Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 11 - Is ZeroBounce the right Email Verification Tools solution for you? Explore 551 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/169340/ZeroBounce/reviews

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ZeroBounce

4.7 (551)

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Last updated April 2nd, 2026

# Page 11 - Reviews of ZeroBounce

## Showing most helpful reviews

Showing 251-275 of 551 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

BH

Brandon H.  
Manager of Operations and IT  
Information Technology and Services  
Used the software for: 6-12 months

### "ZeroBounce"

March 26, 2019

5.0

We use this to protect our customers from bad email addresses or those likely to carry business risk.

Pros

The ZeroBounce product is fast, efficient, and very cost effective.

Cons

I have no complaints with the zerobounce software.

Review Source

Response from ZeroBounce

March 27, 2019

Thank you for reviewing us, Mr. Huisman! It means a lot to us and we're happy to serve you. Best, Team ZeroBounce

VR

Verified Reviewer  
Manager, Marketing Technology  
Telecommunications  
Used the software for: 6-12 months

### "Just what I needed"

March 26, 2019

5.0

Pros

I had to validate several thousand email addresses. It was super simple to use. The accuracy of the results was quite good. The service was affordable.

Cons

What's not to like? I didn't experience any downsides.

Review Source

Response from ZeroBounce

March 27, 2019

Glad to hear you enjoyed our service. Thank you so much for reviewing us! Best, Team ZeroBounce

VR

Verified Reviewer  
Business Development Representative  
Computer Software  
Used the software for: 6-12 months

### "Great to clean email lists"

April 17, 2019

4.0

Pros

The ease of use and how accurate the software is and that it helps to keep our bounce rates low.

Cons

Nothing comes to mind. It's easy to use and cleans even large lists quickly.

Review Source

Response from ZeroBounce

April 18, 2019

Thank you for reviewing us, we appreciate it. Best, Team ZeroBounce

VR

Verified Reviewer  
Business and Programmes Assistant  
Management Consulting  
Used the software for: I used a free trial

### "Everyone’s needs to have this! "

November 20, 2018

5.0

Pros

This has to be the best tool for verifying emails. Say goodbye to spam emails.

Cons

I have nothing negative to say about ZeroBounce. It’s an excellent tool.

Review Source

Response from ZeroBounce

November 28, 2018

Many, many thanks for your kind review! We appreciate it so much. Best, Team ZeroBounce

DS

David S.  
Dir of IT  
Staffing and Recruiting  
Used the software for: 2+ years

### "Has solved our bounce and blacklist problems"

April 3, 2019

5.0

Very good, will keep using

Pros

We had been blocked from many bulk servers due to bounces. Its not happening anymore

Cons

Finds a lot of invalid addresses that are real.

Review Source

Response from ZeroBounce

April 5, 2019

So glad to hear that you're using a safe list now, Mr. Schulz! Please reach out to us whenever your bounce rate is higher than 2%. Many thanks for reviewing us! Best, Team ZeroBounce

BW

Benjamin W.  
Marketing  
Security and Investigations  
Used the software for: 1-2 years

### "Best way to verify"

March 26, 2019

5.0

We have used and will keep using ZeroBounce in the future. They are quality!

Pros

I like knowing that ZeroBounce can ensure that my domain is protected by weeding out the bad emails. I send a lot of emails and deliverability is very important to me.

Cons

I feel there are a lot of catch-all emails that could still be valid.

Review Source

Response from ZeroBounce

March 27, 2019

Mr. Westbroek, please reach out to us about your catch-alls, we have an excellent scoring system that can validate those. Many thanks for taking the time to review us! Best, Team ZeroBounce

CB

Celeste B.  
Business Analyst  
Market Research  
Used the software for: 6-12 months

### "Great Software"

March 26, 2019

5.0

Pros

Easy to use and accurate results. Never had any complaints since we began using it

Cons

Sometimes it takes a long time to validate and process

Review Source

Response from ZeroBounce

March 28, 2019

Mrs. Busca, we appreciate your review, thank you very much! Success with your email list, and always feel free to reach out to us. Team ZeroBounce

Ryan K.  
Lead Web Developer  
Information Technology and Services  
Used the software for: 6-12 months

### "Simple tool for verifying email lists"

July 17, 2018

5.0

Pros

This tool is very easy to use and is very thorough in it's functionality.

Cons

It takes a bit of time for the email lists to process but kind of necessary for it to work properly.

Review Source

Response from ZeroBounce

July 19, 2018

Mr. Klimt, we appreciate you taking the time to review us, thank you! Best, Team ZeroBounce

Patrick C.  
Vice President - Sales  
Financial Services  
Used the software for: Less than 6 months

### "We had a fairly dirty dataset that we needed to have cleaned up. Zerobounce did a great job."

May 4, 2018

5.0

Zerobounce was able to clean up some of our massive, outdated contact lists in a fairly short amount of time with complete accuracy. Furthermore, the owner of the website and some of his employees reached out several times to make sure everything was good and that we were completely satisfied with the software. No complaints at all. Great service.

Pros

Off the bat, they were easy to find. One quick google search and there they were. The website requires little to no instructions and we were able to determine which emails in our list were valid within a matter of minutes. As for the accuracy, our mass mailer service could not find a single invalid email from the list that was cleaned up.

Cons

My only negative comment is that it does take a half hour to have the list cleaned up, but when I consider the fact that some of the lists we've cleaned contain upwards of 10,000 names, a half hour doesn't seem so long.

Review Source

Response from ZeroBounce

May 8, 2018

Mr.Chambers, thank you very much for taking the time to review us! Best, Team ZeroBounce

JM

Javier M.  
CEO  
Internet  
Used the software for: 1-2 years

### "Great tool"

April 4, 2019

5.0

Pros

Great tool, allows to clean your email list to maintain your reputation. I always use it for event collected mails, since a few typos are bound to slip.

Cons

Since i use zerobounce with a bunch of customers, i'm only missing the option to create multiple api keys. Also if their usage could be metered, then that would be awesome.

Review Source

Response from ZeroBounce

April 5, 2019

Thank you so much for sharing your experience, Mr. Murcia Díaz! Your review matters to us. As for the API usage, you can always see how many credits you still have in your ZeroBounce Account.

CS

Carl S.  
IT Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Greatly reduced the issue with our Mass Mailings"

February 26, 2021

5.0

We had issues with our domain being restricted by other mail providers because of the number of mistyped or discontinued e-mail addresses on our mail lists. ZeroBounce has greatly improved on the maintenance of these lists preventing us from sending out garbage that affected our domain reputation.

Pros

The ability to upload an entire mailing list. The level of information returned.

Cons

There was a bit of a learning curve interpreting the results but, the documentation on the website does provide great explanations.

Review Source

Response from ZeroBounce

March 1, 2021

We appreciate your review, Mr. Santoro!

VR

Verified Reviewer  
President  
Sports  
Used the software for: 6-12 months

### "A Great Tool for Email Verification"

July 20, 2018

4.0

Easy to buy credits. Good value. Easy to upload. Fast. I would use thgem again.

Pros

Price, Ease of Use, CSV Export. The software works.

Cons

Didn't Find all Spam Traps, Didn't Match Region/Zip as good as I had hoped.

Review Source

Response from ZeroBounce

July 27, 2018

We appreciate your review, thank you! Best, Team ZeroBounce

DW

Dan W.  
Office Manager  
Events Services  
Used the software for: 6-12 months

### "Great for bulk verfications"

April 4, 2019

5.0

Pros

ZeroBounce was able to help us build a script for our FileMaker solution and impliment their email varifcation seamlessly.

Cons

I have nothing bad to say about ZeroBounce.

Review Source

Response from ZeroBounce

April 5, 2019

Mr. Weiss, your kind review means so much to us. Thank you! Best, Team ZeroBounce

VR

Verified Reviewer  
Ecommerce & Digital Media Manager  
Food & Beverages  
Used the software for: Less than 6 months

### "Perfect Solution for My Needs"

May 7, 2018

5.0

Quickly able to clean a massive email list with some very old data and feel confident that when I sent out my first campaign I would have a very low bounce rate. Bonus...also got higher than expected open rate!

Pros

It was very easy to use and any questions I had were quickly answered by their great customer service team. I also really liked that I could run a sample list through as a test to check the results.

Cons

I don't have anything negative to say...I only used the software once to prep a mailing list but will definitely use again when I have the need.

Review Source

Response from ZeroBounce

May 18, 2018

Thank you so much for reviewing us! Your feedback is appreciated. Best, Team ZeroBounce

Michael (Mike) F.  
Upplagechef  
Newspapers  
Used the software for: 6-12 months

### "A service that works exactly as expected."

May 6, 2018

5.0

I was able to start with a clean email register and avoid a lot of bounced returns.

Pros

Ease of use. The service is cloud-based and simple to use. The process is also relatively quite quick and results are presented in a variety of ways.

Cons

Only accepts certain formats and your list might need some formatting before uploading to ensure it is checked correctly. Also, the order in which the list is uploaded can be changed when you receive the returned file.

Review Source

Response from ZeroBounce

May 18, 2018

Mr. Forsman, we hope your campaigns are delivering better results now. Thank you so much for the review! Best, Team ZeroBounce

KV

Kapil V.  
Sales Manager  
Financial Services  
Used the software for: 6-12 months

### "A great tool for spam free emails."

November 26, 2018

4.0

With the help of this software I skip bad emails and get good results in my marketing campaigns.

Pros

It is one of the most trusted application for verification of emails. It supports almost every email domains. It’s user interface gives users peace of mind by its easy list uploading mechanism.

Cons

Sometime its email cleaning process takes longer time. It shows that it is a domain dependent process. And I found its pricing model unsatisfactory.

Review Source

Response from ZeroBounce

November 28, 2018

Mr. Verma, thank you so much for your review. If the pricing model isn't what you're looking for, please reach out to us and we'd love to find the best solution for you. Regards, Team ZeroBounce

GT

Gergely T.  
Business Manager  
Automotive  
Used the software for: Less than 6 months

### "Fast and user friendly"

May 11, 2023

5.0

Pros

The system was very easy to use and the costumer service rep \[sensitive content hidden\] helped with whatever questions I had

Cons

I didn't run into any difficulty, will definitely use it again as needed

Review Source

Response from ZeroBounce

May 12, 2023

That's great to hear, Gergely! Thank you for taking the time to review us, and we hope you continue to enjoy using ZeroBounce.

bU

bahadir U.  
chartering  
Logistics and Supply Chain  
Used the software for: 2+ years

### "poor reporting"

April 3, 2019

5.0

great

Pros

good for single emails. not for bulk......

Cons

biggest issue: This email works or does not work MAY BE is killing

Review Source

Response from ZeroBounce

April 5, 2019

Mr. Unal, we'd be happy to assist you in interpreting your reporting. If there are any terms you need explained, please reach out to us - our team is online 24/7. Thank you very much for your review! Best, Team ZeroBounce

VR

Verified Reviewer  
President  
Hospital & Health Care  
Used the software for: 2+ years

### "I love Zero Bounce!"

April 10, 2019

5.0

Zero Bounce is the best email tool I’ve ever used, and I have used many!

Pros

Zero bounce is crucial to my email marketing campaign.

Cons

I have no complaints, about zero bounce what so ever!

Review Source

Response from ZeroBounce

April 11, 2019

We're so happy to have such enthusiastic customers! Many thanks for your kind review! Best, Team ZeroBounce

DM

David M.  
Marketing Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Simple to use, and does the job well"

April 10, 2019

5.0

I was dealing with some older lists that needed to be cleaned up. ZeroBounce made it so easy and at a reasonable price. I LOVE that it is pay as you go rather than subscription based.

Pros

WELL DOCUMENTED, very easy to use, gets the job done quickly, and provides a variety of result states that allow you to make educated choices rather than just returning good/bad like some other services. It also fills in names where available, which is very useful when working with an old mailing list that may not have that information. Probably the thing I like BEST is that it calls out known complainers; even if they are legitimate email addresses, those are people who you may not want on your list, as they are just going to cause problems down the road.

Cons

Initially I was getting frequent marketing emails from them, but after contacting their customer service I was able to get off their list.

Review Source

Response from ZeroBounce

April 11, 2019

Mr. Melville, we appreciate your feedback very much, thank you! Success with your email campaigns! Team ZeroBounce

DL

Doug L.  
Chairman and COO  
Education Management  
Used the software for: 6-12 months

### "Does the job, easy, completely and inexpensively"

May 7, 2018

5.0

Provides a good set of email addresses that will not bounce.

Pros

Price was key. I looked at others and they wanted a monthly charge or were more expensive for the same quality. Since I need it all year long but might not use it for 2 months, paying monthly was out of the question. I also like the complete answer. It gives me a spreadsheet of each criterion and another one with everything combined.

Cons

At first, I didn't like the way I had to wait for the answers. After using it for a while It doesn't seem to be a problem. Also, I didn't like the fact that I needed a password each time I downloaded the asnwers. Similarly, I find that the password is needed and now I am used to it.

Review Source

Response from ZeroBounce

May 18, 2018

Mr. Low, many thanks for sharing your feedback here! It helps us a lot. Best, Team ZeroBounce

KJ

Kelly J.  
Marketing Automation & Customer Experience Analyst  
Computer Software  
Used the software for: 6-12 months

### "Love ZeroBounce"

March 26, 2019

4.0

Overall, I find ZeorBounce to be a helpful fast way to validate email addresses. I have processed approximately 400K records through their system and I continue to see an average delivery rate of about 98%.

Pros

It's so easy to buy credits and to upload your email addresses. For the most part, I have found them to be pretty accurate and I like the way they deliver my results. They split up the data by the different results as well as give a final file with all.

Cons

I have found that some of the data they said was valid hardbounced but it was a very low percentage.

Review Source

Response from ZeroBounce

March 27, 2019

Mrs. Johnson, we appreciate your review very much. Thank you! Best, Team ZeroBounce

VR

Verified Reviewer  
Sr. Manager of Database Marketing  
Facilities Services  
Used the software for: 6-12 months

### "Great Product"

April 10, 2019

5.0

Overall, really good experience. We used them on a limited basis with some large periodical list cleansing. They were able to handle a large list payload and they were pretty affordable. No complaints from me and my team.

Pros

Easy to use UI that allowed me to upload data right in there and see reports on the hygiene of my lists.

Cons

My use of the product was not extensive in the short time we used it, so my understanding of the cons is limited. The only thing would be that the file output can be a little confusing at times.

Review Source

Response from ZeroBounce

April 11, 2019

Thank you for reviewing us! We appreciate your feedback and hope you reach out to us whenever you need your list cleaned. Best, Team ZeroBounce

VR

Verified Reviewer  
IT Director  
Financial Services  
Used the software for: 6-12 months

### "Helps with cleaning the list"

March 27, 2019

5.0

Does what it should and that in an easy way

Pros

\- API: We use the API to validate new users when they register

Cons

\- everything fine. Cannot really complain.

Review Source

Response from ZeroBounce

March 27, 2019

Your review means so much to us. Thank you! Best, Team ZeroBounce

VR

Verified Reviewer  
CTO  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Easy to use with effective results"

April 4, 2019

5.0

I had a minor issue and their customer service responded quickly and resolved the issue to my expectations.

Pros

Zerobounce offers a really effective email validation service that is easy to use and rather affordable too. Its validation results are downloadable in CSV and nicely sorted by result type.

Cons

A minor quibble is that the processing speed can be improved, as it may take more than a few minutes for the results to be ready.

Review Source

Response from ZeroBounce

April 5, 2019

Thank you for sharing your feedback, it means a lot to us. We wish you success with your email list! Team ZeroBounce

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