# Page 14 | ZeroBounce Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 14 - Is ZeroBounce the right Email Verification Tools solution for you? Explore 551 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/169340/ZeroBounce/reviews

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ZeroBounce

4.7 (551)

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Last updated April 2nd, 2026

# Page 14 - Reviews of ZeroBounce

## Showing most helpful reviews

Showing 326-350 of 551 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Alex L.  
SDR  
Information Technology and Services  
Used the software for: 6-12 months

### "Great service. Comprehensive verification. Just works."

March 26, 2019

5.0

The amount of valid emails is bigger than from any other provider since ZeroBounce is able to verify more "unknown" emails.

Pros

It just works. The email lists are actually verified.

Cons

Too much information about prospects' ESP. I also wish we could customize the list of contacts we export.

Review Source

Response from ZeroBounce

March 28, 2019

Mr. Lizogub, we appreciate your review, thank you! We'll pass along your feedback to our engineers. Best, Team ZeroBounce

VR

Verified Reviewer  
Project Manager  
Venture Capital & Private Equity  
Used the software for: 2+ years

### "Most Accurate Email Validation Service "

March 26, 2019

5.0

They are a great company doing great things!!

Pros

What I like most about ZeroBounce is how easy it is to sign up and begin cleaning my emails list. They have great pricing and amazing customer service. No question goes without an answer. I will continue to refer ZeroBounce to everyone I know.

Cons

There is nothing I do not like about this service.

Review Source

Response from ZeroBounce

March 27, 2019

We're so flattered by your kind review! Thank you very much for taking the time to write this. Best, Team ZeroBounce

DG

Donna G.  
Administrator / Recruiter  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Zerobounce customer experience"

April 3, 2019

5.0

Discovered some of the emails i have been emailing were spam traps. Very helpful

Pros

I like that it shows me exactly which emails are good, bad, spam traps etc

Cons

I cant really think of anything i dont like.

Review Source

Response from ZeroBounce

April 5, 2019

Thank you for your feedback, Mrs. Geter! We appreciate it and we hope you'll always find ZeroBounce helpful.

Lakshmia F.  
Marketing Strategist  
Hospital & Health Care  
Used the software for: 1-2 years

### "Easy to use email tool"

April 19, 2019

5.0

Pros

Verifies emails fast and accurately Will tell you the "health" of the list

Cons

I wish it didn't use credits for certain types of verification

Review Source

Response from ZeroBounce

April 22, 2019

Thank you very much for reviewing us! Best, Team ZeroBounce

MK

Muneeb K.  
CEO  
Marketing and Advertising  
Used the software for: 1-2 years

### "Easy to use and very effective"

October 17, 2023

5.0

Pros

I like the pricing and quality of the tool and its reliability.

Cons

Nothing to dislike about the tool. We are quite satisfied.

Review Source

Response from ZeroBounce

October 19, 2023

We appreciate your kind review, Muneeb! Thank you for taking the time to do this, and we wish you success with your emails!

KD

Keetha D.  
Travel planner  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "Zero bounce "

January 2, 2021

5.0

This is Great software. It keeps track of all authentic emails do this eliminates kick backs. It weeds out bad files and virus emails. Blocks spam mail. Keeps all email updated. It works on all domain emails.

Pros

I love the fact that this software spans mail for me. I’ve spent so many hours cleaning out spam from my email.

Cons

Took a little more space to install than I thought but it was worth it

Review Source

Response from ZeroBounce

February 22, 2021

We appreciate your review, thank you!

aE

alex E.  
COO  
Computer Software  
Used the software for: Less than 6 months

### "A great service"

April 3, 2019

5.0

Positive experience

Pros

I've used Tower Data and Brite Verify in the past. Both excellent services in their own right. Decided to try Zerobounce and I am impressed. It's always hard to tell the quality of a list cleansing service due to the variability, and I would need to do a lot more testing to see how well they rank against the others, but it does look like a good service and we used our first run to do a successful mailing from it. I would recommend taking a look at this product.

Cons

nothing much. UI was a bit confusing at the start compared to someone like brite verify, but it's not a big issue

Review Source

Response from ZeroBounce

April 5, 2019

Mr. Eckelberry, we're so glad to have you at ZeroBounce! Please reach out to us if you need any help, we'd be more than happy to answer any questions. Thank you for reviewing us! Best, Team ZeroBounce

VR

Verified Reviewer  
Software Developer  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "A few issues, but good overall. "

March 26, 2019

4.0

ZeroBounce definitely has a lot of potential and I liked the direction they were going, they just had a few kinks that needed to be worked out. What was lacking was made up for in the customer service.

Pros

ZeroBounce helped us to filter out thousands of bad emails that we were trying to determine the validity of. The staff was very responsive and helped us when we had issues.

Cons

The initial setup and use was sort of confusing for us, and we ended up using the wrong feature. We also got some invalid data and a lot of "unknowns". In the end, ZeroBounce made it up to us with a gift card and credits.

Review Source

Response from ZeroBounce

March 27, 2019

We appreciate your honest review and we will keep your observations in mind! Thank you for taking the time to share your feedback. Best, Team ZeroBounce

RB

Rajat B.  
Manager Delivery and Operations  
Marketing and Advertising  
Used the software for: 6-12 months

### "ZeroBounce Review"

February 12, 2023

4.0

Overall nice platform for bulk email verification

Pros

The bulk upload feature is useful and get the email verifications in minutes

Cons

The result file is not in the same sequence with the uploaded raw file, resulting into manual effort

Review Source

Response from ZeroBounce

February 15, 2023

Rajat, thank you for reviewing us! We're glad to hear you're finding ZeroBounce useful.

VR

Verified Reviewer  
Digital Marketing Specialist  
Human Resources  
Used the software for: Less than 6 months

### "Decent for keeping lists of known contacts up to date "

April 3, 2019

4.0

Pros

It is easy to use, the platform is easy to navigate, upload lists, and understand the results. They do a good job of explaining exactly what each categorization means.

Cons

In our experience, a large portion of email addresses were categorized as "catch-all" (basically impossible to tell if it's real or not until you attempt to send an email). I imagine this would be the same result with other similar tools. At least using the tool we were about to weed out a portion of the invalid email addresses.

Review Source

Response from ZeroBounce

April 4, 2019

Thank you for reviewing us, we appreciate it! As for the catch-all emails, you can always run them through our A.I. scoring system. Please reach out to us and we'd be happy to assist you. Best, Team ZeroBounce

VR

Verified Reviewer  
Co-Founder, CMO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "quite convenient solution database validation"

July 17, 2018

5.0

Quick setup and download, long waiting for the result. It is necessary to do everything very advance.

Pros

Very simple and user-friendly interface/

Cons

Very long database check. Because of this, difficult to calculate the exact time of the launch of an advertising campaign (if it is necessary to urgently).

Review Source

Response from ZeroBounce

July 19, 2018

Thank you very much for reviewing us! We'll keep your observations in mind. Best, Team ZeroBounce

PD

Penelope D.  
owner  
Arts and Crafts  
Used the software for: 1-2 years

### "ZeroBounce is great!"

September 26, 2022

5.0

Excellent

Pros

Ease of use, speed, accuracy and customer service

Cons

There is nothing I didn't like about my interactions with ZeroBounce

Review Source

Response from ZeroBounce

September 28, 2022

Thank you for your kind review, Penelope! Your feedback is so important to us.

TG

Thomas G.  
Pres  
Marketing and Advertising  
Used the software for: 6-12 months

### "My mail quality has continued to rise since using your service. Nearly 100% delivery now!!!"

May 4, 2018

5.0

Superior accuracy and speed. After looking and trying several sources, your company is my Number 1 and ONLY pick.

Pros

Accuracy in verifying data, as well as the speed. I have used several desktop software and two other online service prior to landing here. I haven't regretted it since!

Cons

There is really NOTHING I can think of that needs improving. The latest redesign looks great and the service has always been top notch

Review Source

Response from ZeroBounce

May 8, 2018

Thomas, this is the kind of review that makes our day! We are so grateful, thank you. Please know that we will always be happy to have you as a customer. Best, Team ZeroBounce

JP

Jason P.  
Founder  
Political Organization  
Used the software for: Less than 6 months

### "Great Customer Service"

August 17, 2021

5.0

Pros

I was a first-time user, and a customer support specialist named \[SENSITIVE CONTENT\] popped right up on my screen and not only helped me with the service, but also alerted me to pricing specials that I was able to instantly apply.

Cons

I don't have any cons. The process was fast and the customer service was great.

Review Source

Response from ZeroBounce

August 27, 2021

We appreciate your review, Jason! Thank you, and reach out whenever you need us!

VR

Verified Reviewer  
Marketing Coordinator  
  
Used the software for: Less than 6 months

### "Success"

May 4, 2018

5.0

Pros

Never have had any issues. It is very fast and cost effective! I highly recommend investing in ZeroBounce for email cleaning

Cons

User experience is a bit clunky but not too bad. I enjoyed my experience. I have not dealt with CS but I haven't had to because of how easy ZB is!

Review Source

Response from ZeroBounce

May 18, 2018

Thank you so much for reviewing us! We appreciate it. Best, Team ZeroBounce

AE

Adrian E.  
Strategy & New Business Director  
Marketing and Advertising  
Used the software for: 6-12 months

### "Great tool to increase the quality of email marketing strategy"

May 7, 2018

5.0

Quality of database that we already had (and our partners that we were building campaigns for) and ensure the quality of current lead generation campaigns.

Pros

I like the fact that it is not as expensive as its competitors and I have discovered interesting things about our database, even for recipients with very new addresses. Being an agency helped us for our own actions, but also for our partners and clients that are doing lead generation campaigns.

Cons

I did not identify specific things that I did not enjoy. We've started using it even before they had an API to offer, so we did see the evolution and we enjoy using it.

Review Source

Response from ZeroBounce

May 18, 2018

We appreciate your review, Mr. Enache. Many thanks for taking the time to share your feedback. Best, Team ZeroBounce

AS

Adelyn S.  
IT Service Support Manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "Using ZeroBounce to Prune Email Lists Works"

April 3, 2019

5.0

The user interface is friendly and easy to use. I never had to contact Customer Service for help.

Pros

Super user friendly. Affordable. The results really did help us improve our engagement rates for email marketing.

Cons

Large lists can take awhile. There is an email status called 'catch-all' that certain domains fit into. Instead letting me run 10,000 emails from that same domain that end up being the same ambiguous status, it would have been a nice feature to warn me after the first one and not charge for to next 9,999. I ended up breaking lists up and running shorter lists to save time and money.

Review Source

Response from ZeroBounce

April 5, 2019

Mrs. Small, we'll keep your suggestion in mind. Many thanks for taking the time to review us! Best, Team ZeroBounce

DR

Dylan R.  
Researcher  
Marketing and Advertising  
Used the software for: 6-12 months

### "Zerobounce works great"

July 23, 2018

5.0

Great, we have been using zerobounce for almost a year will minial hiccups.

Pros

Zerobounce is great for email validation. The API allows for easy use and the data provided on emails is consistently accurate and has helped us decrease bounce rates and improve outreach. Documentation is constantly being added and there is a lot of information on how to use the tools.

Cons

The bulk data validation tool on the website takes a long time.

Review Source

Response from ZeroBounce

July 27, 2018

Mr. Ratcliffe, we're delighted to have you at ZeroBounce! Thank you for choosing us and for taking the time to review us. Best, The team

VR

Verified Reviewer  
Principal Consultant  
Computer & Network Security  
Used the software for: 6-12 months

### "Effective and beneficial email list sanitizer "

April 3, 2019

5.0

Multiple customer list from different collection of emails.

Pros

Detailed and attractive reports of the optimal purging of malformed and inactive email accounts.

Cons

Nothing it works efficiently and effectively.

Review Source

Response from ZeroBounce

April 5, 2019

We're glad to hear you enjoyed our service. Many thanks for taking the time to review us! Best, Team ZeroBounce

VR

Verified Reviewer  
Freelancer  
Information Technology and Services  
Used the software for: 1-2 years

### "ZeroBounce Review"

April 5, 2019

5.0

Pros

A service that just works, efficiently and correctly.

Cons

A tad expensive for the volume of email addresses I had, but it was a one time operation so I didn't mind.

Review Source

Response from ZeroBounce

April 8, 2019

Thank you for reviewing us! Best, Team ZeroBounce

DW

De W.  
Marketing Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "ZeroBounce E-mail Verification - Easy to implement and Use"

July 20, 2023

4.0

ZeroBounce saved us valuable resources in manually verifying each address and the 100 free credits played a big role in us signing up.

Pros

The overall experience of using ZeroBounce was great. Being able to upload bulk records is a great help and the costs are reasonable compared with other porducts.

Cons

It would be great if less time was needed to verify large numbers of e-mails

Reason for choosing ZeroBounce

The reputation and the affordability

Review Source

Response from ZeroBounce

October 20, 2023

Thank you very much for the detailed review, De! We're glad to hear how ZeroBounce is helping you.

DS

Danielle S.  
Owner  
Information Technology and Services  
Used the software for: 2+ years

### "A lot of information about your email base"

February 22, 2021

5.0

It is nice, full of information. I love their newsletter, very informative.

Pros

They provide a lot of information about the emails. I mean a lot. I am still learning how to use all of them.

Cons

It is not something that gives you a Yes/No approach to use it. This is something that some people will not like.

Review Source

Response from ZeroBounce

February 23, 2021

Mrs. Sanchez, thank you for taking the time to share your feedback. We appreciate it!

GL

Gangadhar L.  
CTO  
Internet  
Used the software for: 1-2 years

### "Good Tool"

March 27, 2019

5.0

Pros

Nice and user friendly Tool to clean the Data

Cons

Nothing specific to tell about the this tool

Review Source

Response from ZeroBounce

March 28, 2019

Mr. Lakamsani, many thanks for sharing your feedback! Best, Team ZeroBounce

KO

Kara O.  
Recruiting Manager  
Staffing and Recruiting  
Used the software for: 6-12 months

### "BEST email verification out there!"

March 26, 2019

5.0

Pros

\- Very easy to use - Love the separation of invalid, valid, not sure - Much cheaper than all of the other software I've used - Quick scans - Customer service is great!

Cons

\- Average of 10% bounce backs on "valid" email addresses

Review Source

Response from ZeroBounce

March 27, 2019

Mrs. Onorato, thank you for reviewing us! Looking forward to serving you again! Best, Team ZeroBounce

VR

Verified Reviewer  
Head of content  
Marketing and Advertising  
Used the software for: 6-12 months

### "ZeroBounce is Zero hassle"

April 2, 2019

5.0

Awesome to use, very reliable results.

Pros

It is really easy to use and very powerful for sorting and prioritising your data. Good value for money

Cons

It is all brilliant. The only thing not to like is having to process large amounts of data in the first place, this software makes it much easier.

Review Source

Response from ZeroBounce

April 3, 2019

We're very grateful for your generous review, thank you! Best, Team ZeroBounce

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