# Page 17 | ZeroBounce Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 17 - Is ZeroBounce the right Email Verification Tools solution for you? Explore 551 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/169340/ZeroBounce/reviews

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ZeroBounce

4.7 (551)

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Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 2nd, 2026

# Page 17 - Reviews of ZeroBounce

## Showing most helpful reviews

Showing 401-425 of 551 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KC

Kevin C.  
Data Scientist  
Financial Services  
Used the software for: Less than 6 months

### "The Gold Standard (is also easy to use)"

May 27, 2019

5.0

Getting a nice clear signal on when an email has gone stale really improves our view of how we're doing and makes our metrics more valid.

Pros

The greylist checking, while time-consuming (adds 15mins to most big batches), is a unique and valuable feature.

Cons

Feature request: While single emails can be checked, I want there to be a "mini batch" (being able to type 2 to 20 emails into a text box, one per line) and have it checked as if I'd uploaded a .csv.

Review Source

Response from ZeroBounce

May 30, 2019

That's valuable feedback, Mr. Cuddeback, thank you for reviewing us! We'll keep your suggestions in mind. Best, Team ZeroBounce

VR

Verified Reviewer  
Contract  
Writing and Editing  
Used the software for: Less than 6 months

### "easy to use"

July 23, 2018

5.0

good honest business

Pros

good customer service, good quality, overall great service

Cons

no cons,

Review Source

Response from ZeroBounce

July 27, 2018

Many thanks for your kind review! Best, Team ZeroBounce

MM

Mufaddal M.  
Director - Business Operations  
Writing and Editing  
Used the software for: 2+ years

### "Remove bounce addresses and keeps lists safe"

December 31, 2018

5.0

Pros

very accurate in detecting invalid and spammy email addresses

Cons

price could be even cheaper as competition is offering

Review Source

Response from ZeroBounce

January 2, 2019

Mr. Mala, many thanks for taking the time to review us! We wish you success with your email list! Team ZeroBounce

AR

Alexander R.  
BDM  
Financial Services  
Used the software for: 6-12 months

### "Great value, good price"

July 17, 2018

4.0

I think so far Zero bounce it does what it meant to do, realy well.

Pros

I think the way the Zero bounce divide the emails in to groups based on their quality helps a lot

Cons

The fact that you always have to copy the code from your email, it's an extra step that you need to do every time you are going back to the list.

Review Source

Response from ZeroBounce

July 27, 2018

Mr. Rusu, many thanks for taking the time to review us! Best, Team ZeroBounce

CD

Christina D.  
SVP  
Financial Services  
Used the software for: 6-12 months

### "Fast and affordable"

March 26, 2019

5.0

Pros

Really easy to use. Quick turn times. Affordable.

Cons

Not really any CONS that I can think of.

Review Source

Response from ZeroBounce

March 28, 2019

We're so grateful for your kind words, Mrs. Duncan. Many thanks for taking the time to share your experience with us! Best, Team ZeroBounce

MP

Marie P.  
Independent Contractor  
  
Used the software for:

### "Detailed and Easy!"

April 10, 2018

5.0

Pros

The detailed reports are probably the most amazing part of this software. They provide so much insight that is useful for your business.

Cons

The reporting is the best part about it. It could use some improvement in other areas, but overall I didn't have any major issues.

Review Source

Response from ZeroBounce

May 3, 2018

Marie, many thanks for your review! We are happy to hear you enjoyed our service. Best, Team ZeroBounce

JJ

Jon J.  
Manager  
Political Organization  
Used the software for: 6-12 months

### "Easy to use - Great Value"

July 17, 2018

5.0

Pros

Today it seems that people are changing email addresses more than ever. This can create big headaches for our business and cost us money. I'm glad to have the services of ZeroBounce.

Cons

Nothing, the results were great and did what we needed.

Review Source

Response from ZeroBounce

July 19, 2018

Mr. Jones, we're so glad to hear ZeroBounce is making things easier for you! Thank you very much for taking the time to review us. We're happy to have you at ZeroBounce. Best, The team

SG

Sebastian G.  
Digital Marketing Analyst  
Consumer Goods  
Used the software for: 6-12 months

### "Comments"

April 3, 2019

4.0

Pros

Very easy to use, self serve and pay as I go

Cons

I can't 100% say the data is completely accurate when identifying IPs

Review Source

Response from ZeroBounce

April 5, 2019

Thank you so much for reviewing us, Mr. Gniedziejko! Best of luck with your list! Team ZeroBounce

Guilherme C.  
CTO  
  
Used the software for: Less than 6 months

### "Very good, helped me a lot to avoid bounces on mailing platforms"

May 7, 2018

4.0

Prevent a lot of bounces on mailing list received from my clients

Pros

It is fast, give me a lot of details that i did not have about addresses. Importing files is awesome, gave me a lot of options, and easy to use to determinate which column is what.

Cons

Interface to import emails from files was not easy to understand, it started a little bit confusing. After some times using it i got it.

Review Source

Response from ZeroBounce

May 18, 2018

Thank you very much for your feedback, Mr. Carneiro! Your review means a lot to us. Best, Team ZeroBounce

HM

Hamad M.  
Managing Director  
  
Used the software for: 6-12 months

### "Great Online Service"

May 1, 2018

5.0

Pros

ZeroBounce do exactly what they promise and filter all data as promised. They've helped us to filter down lists we've bought allowing us to easily identify poor quality records.

Cons

It's a shame they don't have UK servers as a lot of data providers insist you cannot upload data to servers outside of the UK

Review Source

Response from ZeroBounce

May 3, 2018

Hamad, thank you very much for your review! This means a lot to us. Best, Team ZeroBounce

MG

Michael G.  
It Engineer  
Information Technology and Services  
Used the software for: 6-12 months

### "Great email validation "

December 15, 2018

5.0

Pros

This software helped me take a list of 10k email addresses and reduce it to less than half. It identified all of the addresses that were no longer valid and helped me identify who to reach out to to get new email info.

Cons

The software can sometimes give a large list of unsure email addresses that will leave you with some of your own research to do.

Review Source

Response from ZeroBounce

December 17, 2018

Mr. Giarrizzo, thank you very much for reviewing us. We hope you'll enjoy ZeroBounce in the years to come and wish you success with your email marketing! Best, The team

VR

Verified Reviewer  
Dy.General Manager - IT Services  
Chemicals  
Used the software for: I used a free trial

### "Excellent E-Mail Validator API Software"

April 4, 2019

5.0

Amazing experience with Zero Bounce API. We are in process for buying this software API

Pros

1) Excellent Email bounce detection 2) Spam Trap detection 3) IP Information 4) Catch-All Domain Detection 5) very reasonable Price and many more

Cons

Nothing , All features are excellent . very reasonable Pricing policy for this software.

Review Source

Response from ZeroBounce

April 5, 2019

We're so glad to hear that you've enjoyed your experience so far! Don't hesitate to reach out to us with any questions you may have. Our team will be there 24/7 to assist you.

RR

Royce R.  
Financial Advisor  
  
Used the software for: Less than 6 months

### "ZeroBounce has made me more efficient and productive at a low cost to my business"

May 1, 2018

5.0

With the ZeroBounce software I am easily able to quickly verify a large batch of emails, which allows me to spend more time on marketing and other important tasks.

Pros

\- Very inexpensive compared to other email verification software - Quality of verifications has been excellent! - Customer service is timely and helpful - Speed of service is amazing

Cons

There are no "cons" that I have encountered at all. The only thing that I dislike with email verification software is that it cannot verify some emails due to "greylisting". However this is not a knock against ZeroBounce, it is a industry-wide security measure.

Review Source

Response from ZeroBounce

May 3, 2018

Royce, we are so glad to hear our system made a difference! Thank you very much for your review. Best, Team ZeroBounce

VR

Verified Reviewer  
Head of Analytics & Technology  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Easy and affordable tool for email hygiene"

April 16, 2019

4.0

We used ZeroBounce to analyze the hygiene of a B2B email list. It provides good insights on potential data capture issues. (We compared its results against 2 other tools as part of the exercise.)

Pros

ZeroBounce is affordable and easy to use. The main differentiator from its competitors is the more detailed breakdown of the reason why specific email is not valid.

Cons

The chance of emails belonging to a catch all (aka accept all) domain not being flagged as such is higher than other similar tools we have used.

Review Source

Response from ZeroBounce

April 17, 2019

We appreciate your review, thank you! Best, Team ZeroBounce

PB

Paolo B.  
Performance Marketing Specialist  
Marketing and Advertising  
Used the software for: 6-12 months

### "I have cleaned a huge database succesfully"

February 22, 2022

4.0

Pros

The result of the email verification service are reliable. I didn't experience higher bounce rates than average when I launched the campaign.

Cons

So far I haven't spotted any cons about this software

Review Source

Response from ZeroBounce

February 23, 2022

Paolo, we appreciate your review! Many thanks for taking the time to share your feedback.

GL

Graham L.  
Owner  
E-Learning  
Used the software for: 1-2 years

### "I changed from Neverbounce and now I’m not going back"

March 27, 2019

4.0

Rescrubing old lists was quick, we have not used the api yet.

Pros

Easy uploads. He graylisting has helped are bounces rates a lot

Cons

Does not accept excel file only accepts csv

Review Source

Response from ZeroBounce

March 28, 2019

Mr. Lucht, we hope you give the API a try, too, it's a great way to keep your list clean longer. Thank you so much for reviewing us. Happy to have you aboard! Best, Team ZeroBounce

RC

Rochelle C.  
Analyst  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Extremely easy to use with quick results!"

April 10, 2019

5.0

Overall we are happy with ZeroBounce and the data results. It's fast, the price seems fair, and the results appear quite accurate. I would definitely use ongoing (i.e. not looking around for a different vendor) and recommend to others.

Pros

Ease of use, quick results, easy to download, appears very accurate

Cons

There was a little confusion once with one aspect but I honestly don't even remember what it was now. We've used it multiple times and are generally pleased!

Review Source

Response from ZeroBounce

April 11, 2019

Mrs. Chakraborty, many thanks for your kind words! Your review means a lot to us. Best, Team ZeroBounce

Rod F.  
Business Development  
Construction  
Used the software for: Less than 6 months

### "ZeroBounce worked for us!"

April 3, 2019

5.0

Overall, ZeroBounce helped clean up our email list going forward. This helped as we were kicking off a new email campaign marketed to our customer base.

Pros

Very easy to upload files, very easy to navigate, quick results

Cons

Not sure it is a ZeroBounce issue or just our mailing list, but we did have a relatively higher than anticipated returns in our database

Review Source

Response from ZeroBounce

April 5, 2019

Thank you for taking the time to review us, Mr. Farthing! We're more than happy to have you at ZeroBounce!

DM

Daniel M.  
Owner  
  
Used the software for: 6-12 months

### "Excellent For Cleaning Up Old Lists"

May 8, 2018

5.0

Pros

I ran several large lists that were about 2 years old through it. I was able to reduce my bounce rate significantly with this service.

Cons

I really don't have any complaints. It is a great service which provides a good value for the cost.

Review Source

Response from ZeroBounce

May 18, 2018

Mr. McLemore, thank you so much for reviewing us! We appreciate your feedback. Best, Team Zerobounce

SM

Stephen M.  
Account Executive  
Computer Software  
Used the software for: Less than 6 months

### "Works exactly as advertised and have found it to be more accurate than some competitors. "

May 1, 2018

5.0

easy way to clean and validate existing email lists and to have highly accurate emails enter my system

Pros

More accurate in differentiating between catchall emails and truly valid emails. I am using ZB to clean my existing lists and to qualify any new leads going into my system. In terms of accuracy, I think I have just had one valid email that wasn't delivered.

Cons

Price hike but still very affordable. Depending on the size of your list that is being uploaded, it can take a while for it to be validated, but given the accuracy of their system, it is worth it.

Review Source

Response from ZeroBounce

May 8, 2018

Stephen, thank you very much for your review! We're so glad to have you as a customer. Best, Team ZeroBounce

PL

Paul L.  
Interviewer  
Broadcast Media  
Used the software for: Less than 6 months

### "ZeroBounce is ideal"

March 26, 2019

5.0

I have a mid-sized email list and was getting a lot of bounces. ZeroBounce cleaned it up in just a few minutes. Now when I send my emails I know they're actually reaching my subscribers.

Pros

It's incredibly accurate, easy to use, and the customer service was exceptional. I like having the peace of mind knowing that the system is very secure and GDPR compliant.

Cons

I didn't find it lacking in any way. It exceeded my expectations.

Review Source

Response from ZeroBounce

March 27, 2019

Mr. Leslie, your review means so much to us. Many thanks for taking the time to share it! Best, Team ZeroBounce

SU

Suzanne U.  
President  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Competitive with other email cleaning services"

March 26, 2019

5.0

Great service, no real complaints.

Pros

I like the ease of use of the software and that it also identifies spam traps.

Cons

Don't like that I have to pay a bulk fee. We don't have a lot of lists to clean and we have to pay per bulk which results in overspend and wasted money.

Review Source

Response from ZeroBounce

March 28, 2019

Mrs. Urash, we appreciate you taking the time to review us! As for the pricing, we have a Freemium account now that comes with 100 free credits every month, and a pay-as-you-go plan that could come in handy. We wish you success with your list! Team ZeroBounce

Valie R.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "Fantastic Tool"

March 26, 2019

5.0

Easy to use, great price!

Pros

We assist clients with their Account Based Marketing Campaigns - build databases including contact information. This is another tool that we use to ensure the quality of our databases for our clients! Client feedback is very positive!

Cons

Reporting could be more detailed and indepth.

Review Source

Response from ZeroBounce

March 27, 2019

Thank you so much for your generous review, Mrs. Robbins! We're so happy to serve you. Best, Team ZeroBounce

SN

Sandra N.  
Marketing Director  
Medical Devices  
Used the software for: Less than 6 months

### "1st time user returned"

April 4, 2019

4.0

As my title states, I used it once and it worked so well, I used it a second time. Really liked the structure of it.

Pros

Ease! I hadn't used anything like this before and wanted to check some emails we had on file. I was expecting some difficulty and it worked like a dream

Cons

Have only used it a couple of times, but right now, I haven't found anything I like "least"

Review Source

Response from ZeroBounce

April 5, 2019

Mrs. Nimmo, we're glad to hear you enjoyed our service and wish you success with your email list! Thank you very much for reviewing us. Team ZeroBounce

VR

Verified Reviewer  
Marketing Operations Manager  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Easy to use and understand "

March 26, 2019

5.0

Pros

The accuracy of the email verification results uncovered lots of dead emails and the explanations of all of the codes and their real world results were very helpful. This software saves us money on contact database space.

Cons

There were a decent number of results that were "inconclusive" that required a manual email sent to verify the contacts.

Review Source

Response from ZeroBounce

March 27, 2019

So glad we could be of help! Many thanks for your kind review. Best, Team ZeroBounce

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