# Page 5 | ZeroBounce Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is ZeroBounce the right Email Verification Tools solution for you? Explore 551 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/169340/ZeroBounce/reviews

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ZeroBounce

4.7 (551)

[View alternatives](https://www.capterra.com/p/169340/ZeroBounce/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 2nd, 2026

# Page 5 - Reviews of ZeroBounce

## Showing most helpful reviews

Showing 101-125 of 551 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JC

Jonas C.  
Planning coordinator  
Food Production  
Used the software for: I used a free trial

### "The best e-mail verifier tool"

November 18, 2024

5.0

It's very precise and simply to use. I had not any problems with the company's domain.

Pros

Assertiveness when sending messages and reducing the risk of messages being rejected, preserving the integrity of your company's domain.

Cons

Restrictions on the number of e-mail verifications and some duplicate e-mails.

Switched from

[Snov.io](https://www.capterra.com/p/182902/Snovio/)

Price of each verification and costumer support.

Review Source

Response from ZeroBounce

November 25, 2024

Thank you for choosing us, Jonas -- and for your kind feedback!

Fernando S.  
CEO  
Professional Training & Coaching  
Used the software for: I used a free trial

### "An awesome tool for email verification"

November 13, 2024

5.0

it´s beign really Cool., I will make some tests to get a proper feedback

Pros

Zerobounce has simple and objetive structure with useful features for email verification and deliverabilty - Also a awesome support chat

Cons

Nothing for now. I will use for more info.

Review Source

Response from ZeroBounce

January 14, 2025

Many thanks for your feedback, Fernando! We hope you continue to enjoy ZeroBounce.

MK

Marti K.  
Founder  
Marketing and Advertising  
Used the software for: 6-12 months

### "Solid product - use for my clients"

September 23, 2024

5.0

Mostly use it to clean client lists and check spam filters and domain reputation for clients

Pros

It's well-rounded with many products to help with email marketing and I trust it.

Cons

I need explanations for findings to be more easily accessible. Wish it was easier to provide as a service to clients.

Switched from

[Alfred](https://www.capterra.com/p/211115/Alfred/)

https://alfredknows.com/ You have a more robust product and I trust you more.

Review Source

Response from ZeroBounce

September 24, 2024

Marti, thanks for choosing us -- it's great to hear ZeroBounce is the better email validator. We appreciate your feedback and shared it with the team so we can make updates regarding the explanation of results.

ER

Emily R.  
Assistant to Sales  
Information Services  
Used the software for: 1-2 years

### "Good value for the price."

September 23, 2024

3.0

I would say that there needs to be more transparency on what things mean. Otherwise I like using the service especially for the price.

Pros

The program seems to be user friendly and simple to figure out how to work it with out having a tutorial.

Cons

Not sure what things mean when they cone up in the red box, and not good emails.

Switched from

[RocketReach](https://www.capterra.com/p/220134/RocketReach/)

The program verified emails that were not good.

Review Source

Response from ZeroBounce

September 24, 2024

Emily, thank you for your feedback, we've already passed it along to the tech team so we can update the results explanation. We appreciate your review!

SD

Stefan D.  
Lead Cloud Engineer  
Entertainment  
Used the software for: Less than 6 months

### "Effective and User-Friendly Solution for Reducing Email Bounce Rates"

September 26, 2024

5.0

My overall experience with ZeroBounce has been positive. The platform has significantly helped us reduce the number of bounced emails, improving our deliverability. It’s user-friendly, and the results have made a noticeable difference in our email

Pros

ZeroBounce is incredibly easy to use with its intuitive interface, making email validation simple and efficient for all users.

Cons

The pricing for ZeroBounce can be a bit steep at higher volumes, which may not be ideal for all businesses.

Alternatives considered

[NeverBounce](https://www.capterra.com/p/175437/NeverBounce/)

Reason for choosing ZeroBounce

We chose ZeroBounce over NeverBounce because its documentation was clearer, and the API appeared more robust and easier to integrate into our systems.

Review Source

Response from ZeroBounce

October 1, 2024

Thank you for your feedback, Stefan! We're glad to hear ZeroBounce is helping you reduce bounces and wish you success with your email campaigns!

Karl Frederic I.  
Development and product manager  
Financial Services  
Used the software for: Less than 6 months

### "Great API, good customer support"

October 7, 2024

5.0

I had some problem with API and within minutes they replied and helped. This tool is great for fraud prevention to pre verify e-mails if they are even real.

Pros

Great customer support and very easy API integration

Cons

If there would be little more info about the e-mail scoring

Review Source

Response from ZeroBounce

October 15, 2024

Thank you for your feedback, Karl! We appreciate it and hope you continue to see great results using our API.

AM

Abhilash M.  
Marketing Operations  
Financial Services  
Used the software for: 1-2 years

### "Good platform, but not so great customer service"

October 1, 2024

3.0

Pros

Easy to use and understand the reasons for bouncing of emails

Cons

Too many ads and upselling efforts Limited Real-Time Integrations Slower Bulk Processing

Alternatives considered

[NeverBounce](https://www.capterra.com/p/175437/NeverBounce/)

Reason for choosing ZeroBounce

Accuracy of Email Validation ZeroBounce is known for its high accuracy in email verification, reducing bounce rates and improving overall deliverability. Beyond email validation, ZeroBounce offers data enrichment services that provide additional details like name, location, and IP information for valid email addresses, which many alternatives don’t offer.

Review Source

Response from ZeroBounce

October 4, 2024

Abhilash, we appreciate your feedback and would like to learn more about your experience. Our customer support team always gets great reviews. If you'd like to tell us more, please reach out - we're available for you 24/7. Thank you for taking the time to review us!

RS

Ryan S.  
Operations manager  
Consumer Services  
Used the software for: Less than 6 months

### "Best decision "

September 12, 2024

5.0

Greatly improved my delivery. Went from 17% rejects to 1% on my email campaigns

Pros

Very fast and easy to use with no training.

Cons

No cons yet. Everything works as expecte.

Review Source

Response from ZeroBounce

September 18, 2024

Those are some great improvements, Ryan! Glad to hear our software made a difference. Thank you very much for the kind review.

TT

Tran T.  
Executive  
Financial Services  
Used the software for: Less than 6 months

### "VPBank Securities review"

March 16, 2026

5.0

Pros

File validation is fast, taking only a few tens of minutes for a large file with hundreds of thousands of lines.

Cons

Too short file retention period, would it be increase to at least 1 month is perfect for my company.

Review Source

Response from ZeroBounce

March 17, 2026

Thank you for reviewing us, Tran! We appreciate your feedback.

AV

Adrian V.  
Business Development Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "My ZeroBounce Review "

July 29, 2024

5.0

ZeroBounce is our primary tool for maintaining clean email lists. Its user-friendly interface and reliable results give us peace of mind when executing email campaigns. Spam control is crucial for our business, and ZeroBounce helps us consistently meet compliance standards. While the cost is a common business challenge, the product's quality justifies the investment.

Pros

Zerobounce has served me well. I run a small agency that has a large distribution list. However, as it ages it is vital to ensure there are valid email accounts without any issues and ZeroBounce helps detect any email issues before we run our campaigns. We want to adhere to any Spam policies and ZeroBounce helps us maintain a clean email list.

Cons

Costs. As a small business, costs are the biggest barrier. We have begun testing with other providers to help us scrub our email lists. ZeroBounce offers occasional discounts but a low price tier would help us.

Alternatives considered

[Clearout](https://www.capterra.com/p/183877/Clearout/)

Reason for choosing ZeroBounce

Quality of results. Stell pending a final review as the costs is lower from Clearout vs Zerobounce.

Review Source

Response from ZeroBounce

August 2, 2024

Adrian, we appreciate your thoughtful review and all the great points you brought to our attention. We'll pass your feedback along to the team. Thank you for giving ZeroBounce a try, and we hope you see great results from your campaigns!

sG

seth G.  
ceo  
Marketing and Advertising  
Used the software for: 1-2 years

### "Love Zero Bounce!"

October 21, 2024

5.0

Love it - very useful tool in this day and age

Pros

It is super easy to use and quick to generate results

Cons

It is a little aggressive in terms of how many it scrubs

Review Source

Response from ZeroBounce

October 28, 2024

Thank you so much for the kind review, Seth! We appreciate you and hope you see great success with your campaigns.

RS

Ronit S.  
Marketing  
Accounting  
Used the software for: Less than 6 months

### "High Accuracy, but at a Cost: My ZeroBounce Experience"

December 5, 2024

5.0

ZeroBounce is well-regarded for its accuracy and customer support but faces criticism regarding cost and integration complexities.

Pros

ZeroBounce is favored for its high accuracy in email validation, user-friendly design, comprehensive features, excellent customer support, and robust security measures, making it a valuable tool for businesses focused on effective email marketing campaigns.

Cons

Considered relatively expensive, which may be a barrier for small businesses.

Review Source

Response from ZeroBounce

January 14, 2025

Thank you for reviewing us, Ronit! Your feedback means a lot to us.

JC

Juan C.  
Director of Client Relations  
Marketing and Advertising  
Used the software for: 1-2 years

### "Gets the Job Done"

September 23, 2024

5.0

ZeroBounce deliuver exactly what they promise. Perfect for those that need to clean up an email list before sending blast emails.

Pros

Easy to Use Dashboard Good Pricing Emails are Validated into several categories

Cons

Must pay extra to to score catch-all emails, emails validations get deleted after 30 days

Review Source

Response from ZeroBounce

September 24, 2024

Many thanks for reviewing us, Juan! Your feedback is so helpful.

cM

catherine M.  
Consultant  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "excellet customer support"

November 25, 2024

5.0

Pros

customer support at zero bounce is outstanding. they have a multi-layer support system that a challenging question would get moved up the ladder and you get real expert help. love it!

Cons

Haven't run into anything I am not happy about yet.

Review Source

Response from ZeroBounce

December 5, 2024

Thank you for your feedback, Catherine! We're delighted to hear the team answered your question fast. Hope you continue to enjoy using our software!

SW

Shweta W.  
Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Better tool to get right audience."

September 17, 2024

4.0

I have run so many successful campaigns with help of zerobounce.

Pros

Data accuracy. It gives correct results of databsae.

Cons

Email finder tool doesn't work as validator work.

Review Source

Response from ZeroBounce

September 18, 2024

Thank you for your feedback, Shweta! We appreciate it and hope you continue to see great ROI from the campaigns you send!

CB

Cerezo B.  
Operational Manager  
Entertainment  
Used the software for: Less than 6 months

### "Would recommend"

November 8, 2024

5.0

Pros

Very clear pricing, and the customer support is really good. No extra needed questions, just people that know the systems and things that can happen!

Cons

Like al SaaS platforms, it feels like it should not work, design wise. Would love if there is a more natural website build, then the one build for sales1

Review Source

Response from ZeroBounce

November 19, 2024

We appreciate your candid review, Cerezo! Thank you, and we've passed your feedback along to the team.

DR

Dale R.  
Managing Exec  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great email validation tool"

September 18, 2024

5.0

Pros

Easy to use and well priced, support is great and UI is intuitive

Cons

still in the earl of days of using the product but at this stage nothing

Review Source

Response from ZeroBounce

September 19, 2024

We appreciate your review, Dale! Thanks for sharing your feedback, and much success with your email campaigns!

Ava H.  
Staff Software Engineer  
Program Development  
Used the software for: Less than 6 months

### "Easy Email Verification"

October 26, 2024

5.0

Great for keeping email lists accurate, though costs can be a factor with high usage.

Pros

It was quick to clean up my email list, improving my delivery rates and saving time.

Cons

The cost adds up quickly if you have a large list to verify often.

Review Source

Response from ZeroBounce

January 14, 2025

Many thanks for reviewing us, Ava! We appreciate your feedback and hope you're seeing great results from your emails.

AD

Amanda D.  
VP Marketing  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "Accurate, would recommend"

September 23, 2024

5.0

I would highly recommend ZeroBounce to others.

Pros

Accuracy. When comparing ZeroBpynce data to verified data from trade show attendees, ZeroBounce was accurate.

Cons

UI could be easier to use, but I can't think of any complaints.

Review Source

Response from ZeroBounce

September 24, 2024

We appreciate your review, Amanda! It's great to hear ZeroBounce is helping.

MA

Mary A.  
Lead Generation Specialist  
Outsourcing/Offshoring  
Used the software for: Less than 6 months

### "ZB Support Experience"

April 18, 2024

4.0

I was completely amazed by the level of assistance provided by the customer chat support. I think I'm so pleased because the answers I was hoping for were not only provided but exceeded my expectations. Our conversation was quite lengthy because I had some very specific questions that required detailed answers. The representative even shared articles with me to refer back to and sent links to guide me through the necessary steps on the webpage.

Pros

Chat Support -I was fortunate to have a patient support representative who didn't rush our conversation, even when there were delays in my responses. I received thorough answers and left fully satisfied. KB (Knowledge Base): -My interaction with Netflix's KB greatly assisted me in selecting appropriate keywords. Netflix boasts the most user-friendly KB interface, with ZeroBounce as a close contender. Navigating and searching for articles to address inquiries is a breeze. I love that it includes screenshots and videos, which helps in following the instructions as easily as possible. UI (User Interface): -The UI is intuitive, making it effortless to comprehend its functions and follow instructions. Its visually appealing design is exactly what I seek in a product.

Cons

I am a new user, and right now it serving me with its purpose. I'm not very tech-savvy, so all that technical jargon doesn't really resonate with me as much as it might with others.

Review Source

Response from ZeroBounce

May 8, 2024

Thank you for taking the time to review us, Mary! We appreciate your feedback and hope you continue to enjoy using ZeroBounce.

BS

Bernie S.  
List Processor  
Printing  
Used the software for: Less than 6 months

### "Recommended"

June 7, 2024

5.0

Good experience, when there was a problem with duplicate processing they were very agreeable to refund my credits.

Pros

Fast, ease of use The reports were concise and easy to use The chat was quick to respond

Cons

For my use, I am only interested in identifying bad emails so I wish there was an option for combining all the bad emails into one file instead of a file for every category.

Switched from

[Atomic Email Verifier](https://www.capterra.com/p/175277/Atomic-Bulk-Email-Verifier/)

They were no longer secure and they were rejecting too many emails.

Review Source

Response from ZeroBounce

June 12, 2024

Bernie, we appreciate your review! Thank you for sharing your feedback and we hope you continue to enjoy ZeroBounce.

AT

Andy T.  
CTO  
Computer Software  
Used the software for: Less than 6 months

### "Great validation tool. Extended features is a plus"

May 21, 2024

5.0

We uses various tools for out outbound. ZeroBounce made it very easy for us to choose them as the first choice.

Pros

Trusted email validation. Excellent interface. Very easy to use.

Cons

None so far. ZeroBounce serve our purpose and deliver what it promised.

Alternatives considered

[Reoon Email Verifier](https://www.capterra.com/p/265161/Reoon-Email-Verifier/)

Reason for choosing ZeroBounce

Reoon is more difficult to use. Until this day, can't fully understand the result.

Switched from

[Reoon Email Verifier](https://www.capterra.com/p/265161/Reoon-Email-Verifier/)

Reoon is more difficult to use. Until this day, can't fully understand the result.

Review Source

Response from ZeroBounce

May 23, 2024

Andy, many thanks for your kind review! We appreciate the feedback!

Paul C.  
VP Business Development and Marketing  
Industrial Automation  
Used the software for: Less than 6 months

### "Awesome E-mail Verification Platform"

March 1, 2024

5.0

Pros

With the professional / passionate / punctual response from \[sensitive content hidden\] , to the ease of use of the platform, these are all important factors that contributed to my decision to become a ZeroBounce customer. The very generous 100 credits per month free trial is not only attractive, but very useful, unlike some other platforms'. Overall, I am so delighted that I selected ZeroBounce. Thank you \[sensitive content hidden\] !!!!

Cons

None what so ever. ZeroBrounce is absolutely AWESOME and MARVELOUS !!

Review Source

Response from ZeroBounce

May 2, 2024

Paul, we're elated to hear about your great experience with ZeroBounce. Thank you for taking the time to review us, and we hope you continue to enjoy using our tools for years to come!

KK

Karen K.  
Owner  
Financial Services  
Used the software for: 6-12 months

### "Easy and affordable "

May 21, 2024

5.0

I’m very pleased with using zero bounce. It’s easy to use and give us very good results.

Pros

It’s very easy to use. The user interface is very easy to understand for a novice.

Cons

I wish the pricing was more straightforward

Review Source

Response from ZeroBounce

May 22, 2024

Karen, thank you for the kind review! It's great to hear you find our platform easy to use. Thank you for your feedback on our pricing as well -- we'll pass it along.

AAJ

Abdullah Al J.  
Nothing  
Computer & Network Security  
Used the software for: Less than 6 months

### "Nice tool for stuffs like email marketing"

May 3, 2024

5.0

Just want to say one word....That is "Insane"

Pros

I just love their support. Basically I work with their marketing tools and the support I got from them is insane!

Cons

Not gonna say anything....Will review later about this!

Review Source

Response from ZeroBounce

May 17, 2024

Abdullah, thank you for the kind review! We're thrilled to hear you're having such a great experience with ZeroBounce. Our support team loves to help, so reach out whenever you need us.

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