# Page 7 | ZeroBounce Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is ZeroBounce the right Email Verification Tools solution for you? Explore 551 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/169340/ZeroBounce/reviews

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ZeroBounce

4.7 (551)

[View alternatives](https://www.capterra.com/p/169340/ZeroBounce/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 2nd, 2026

# Page 7 - Reviews of ZeroBounce

## Showing most helpful reviews

Showing 151-175 of 551 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

nI

nuno I.  
IT Manager  
Hospitality  
Used the software for: I used a free trial

### "Really good tool"

April 11, 2024

5.0

We are satisfied with this product and are considering purchase a better plan.

Pros

This is really a good tool to verify any problems with our email domain and e-mail content. The tools that the product have are very easy to use and give us the results to troubleshoot problems.

Cons

Would be good to have DMARK test in fremium plan

Review Source

Response from ZeroBounce

April 12, 2024

Nuno, thank you for taking the time to review us! We're glad to hear ZeroBounce is helping you.

VR

Verified Reviewer  
Associate, Business Tax Services  
Accounting  
Used the software for: 1-2 years

### "WELL-KNOWN EMAIL VALIDATION SOFTWARE"

October 16, 2018

5.0

Great value for the money!

Pros

I receive many emails daily on my account, both personal, work-related and spams. It is really annoying to go through hundreds of emails that are unnecessary and filter the necessary ones. ZeroBounce is one of the software that allows automatic removal of unnecessary emails. After installation, it runs quietly in the background, helping me remove useless emails from my account. It is an ingenious and efficient software.

Cons

I have found that ZeroBounce also removes some of my subscribed newsletters from different websites, it is bothersome and I hope this can be looked through in the next updates.

Review Source

Response from ZeroBounce

November 28, 2018

We'll keep your feedback in mind! Thank you for reviewing us. Best, Team ZeroBounce

Adelaynes C.  
Analista de Acompañamiento y Gestion Comunitaria  
  
Used the software for: Less than 6 months

### "An excellent filter of spams, which keep our databases at work clean."

June 28, 2018

5.0

If you are looking for a program that optimizes the fucniones of your management or company, Zero Bounce must be in that software package necessary to be a successful company. An optimal mail filtering, an accurate configuration, which allows not to send unwanted emails to the main tray, easy to use and configure. I recommend this software

Pros

In our work, we have several emails where we send information to each of the companies associated with service providers for the development of the social area. These contacts with business providers bring generic promotional mails that become spam. Zero Bounce is a great help for this type of cases, since within its benefits it allows to establish a filter for this type of spam emails, which load the database. Added to this allows to establish a more optimal organization of the emails desired by my management to work.

Cons

We have tried several spam email filter programs with disappointing results because despite the configuration established some spam emails arrived in the main tray. However since we use zero bounce, we have not had this problem so I do not have any contras in relation to the use of this software.

Review Source

Response from ZeroBounce

July 19, 2018

Mrs. Castillo, Thank you very much for your review! We are glad to hear ZeroBounce made a difference. Best, The team

awogor M.  
Editor In Chief  
Marketing and Advertising  
Used the software for: 2+ years

### "To Deliver My Emails to Inbox and Get them Opened, I choosed ZeroBounce"

October 9, 2019

5.0

Zero Bounce customer service is one of it's kind and has helped my emails get opened with over 80%/100 as compared to before that I hadly get a 25% open rate.

Pros

So, as the name ZeroBounce implies, it's been helping me to archive zero bounce on all my emails sent to my recipients for our marketing projects. Zero Bounce helps you verify valid emails in your list to avoid bounces when you send your emails in email campaigns. It assists you in separating the bad ones from the good ones and allowing you to import them separately to your pc before using them. By this, you can be sure that your emails will get straight inside your recipients inbox.

Cons

It's lacking any disadvantages right now as all the features me as a digital marketer requires to verify my emails has been made available by Zerobounce.

Review Source

Response from ZeroBounce

October 10, 2019

Matthew, thank you so much for your detailed review! We're glad to hear ZB is helping you and hope you continue to use the service.

DB

Dilay B.  
Performance Marketing Specialist  
Internet  
Used the software for: 6-12 months

### "Useful email validator for bounce rate reduction"

May 19, 2022

5.0

ZeroBounce is definitely helpful for increasing the successful delivery rates of our online email marketing campaigns.

Pros

ZeroBounce helps us to validate the user emails that we store in our database before launching an online email marketing campaign. This way we reduce the ratio of undelivered or bounced emails in our bulk email marketing campaigns.

Cons

It was pretty time consuming to integrate ZeroBounce to our internal system. We were quite dependent to the guidiance of the support team.

Switched from

[KudosHub Email Validation](https://www.capterra.com/p/192153/Email-Validation/)

We optained much more successful results from ZeroBounce then KudosHub Email Validation.

Review Source

Response from ZeroBounce

May 19, 2022

Dilay, we're glad you managed to integrate ZeroBounce successfully into your workflows. Thank you for taking the time to review us and we hope you continue to enjoy using the service!

O. Kelvin K.  
Copywriter  
Internet  
Used the software for: 1-2 years

### "Zero Worries With My Email Marketing!"

November 16, 2018

5.0

zerobounce has helped me enjoy zero worries with all my email marketing campaigns.

Pros

Every online business owner knows the importance of email marketing, but email marketing comes with a lot of hurdles. You have to struggle with maintaining the reputation of your IP, maintain a low spam score, ensure your email delivers to the inbox of your subscribers, and lots more. One could easily get overwhelmed by these, luckily zerobounce is here to the rescue. With zerobounce I can filter out emails that could hurt my business, remove invalid emails, remove emails that increases my spam score and lots more. In short, zerobounce has helped me enjoy zero worries with all my email marketing campaigns.

Cons

Nothing much really, zerobounce has been a great tool for my business. I only had one encounter of slow response from the customer service, which I understood anyways.

Review Source

Response from ZeroBounce

November 28, 2018

Mr. King, your review means so much to us, thank you! We hope you'll enjoy using ZeroBounce in the future, as well. Please reach out to us whenever you need. Best, Team ZeroBounce

VR

Verified Reviewer  
Data Analyst  
Higher Education  
Used the software for: 1-2 years

### "Your Emails - Clean."

August 21, 2018

5.0

Pros

Zero Bounce is an e-mail “cleaner”. It helped me clean out all the spams, bots and other unnecessary e-mails. The software is easy to use and understand. Once you have inputs on which type of e-mails are for keeping, the software then cleans out the inbox and other e-mails. It is amazing on how easily you can manipulate the software in order to keep the e-mails you want. It has been more than helpful since I receive more spam messages than actual e-mails. Also, Zero Bounce segregates my e-mail depending on its sender.

Cons

Not much negative to say about Zero Bounce at this point.

Review Source

Response from ZeroBounce

September 18, 2018

We are grateful for your review, thank you! Best, Team ZeroBounce

George G.  
Business Development and Growth  
Management Consulting  
Used the software for: 1-2 years

### "Has become my go-to email list scrubber"

October 1, 2018

5.0

My overall experience is a series of clean, fast, and simple transactions where you pay a good price and get what you expect! What's not to like?

Pros

It's very hard to talk about quality... to do so I suppose I could rig an experiment by submitting my confirmed customers' lists to multiple providers and comparing their results... but that's time and money I don't have to spend on intellectual curiosity. SO, basically, our only real comparison points remaining are cost and turnaround time. And ZeroBounce excels at both! You upload a file. You wait for less-time-than-you'd-expect, and you download a folder with several subfiles. This is your content segragated into deliverable, undeliverable, email traps, and 'accepts all'. Be smart and just send to the deliverable segment. If you're using a backup or temporary email provider because you suspect the list is bad or you got a groupon or something then you can include the "accepts" all segment too.

Cons

the only quibble I have is the somewhat excessive security process to ensure that only you are receiving your scrubbed lists. What can I say? I'm more of a reckless wild child and if the Russians are tapping me to get me email list, so be it. (Maybe they'll have better luck? )

Review Source

Response from ZeroBounce

October 8, 2018

Mr. Gonzalez-Rivas, thank you so much for your detailed review! It means a lot to us. Happy to have you here! Team ZeroBounce

VR

Verified Reviewer  
CEO  
Marketing and Advertising  
Used the software for: 1-2 years

### "The Email Marketer's Best Friend"

December 3, 2020

5.0

Good list hygiene is critical for email marketing at scale. ZeroBounce solves that problem in a reliable, affordable way, and their date management policies are A+.

Pros

The core product itself is simple and easy to use. My favorite thing about them is their attention to security measures. I have 100% confidence in how they store, manage and delete data. The AI based tool is amazing, as it allows you to make informed decisions about emails that would otherwise be in the gray zone of deliverability.

Cons

I do wish it integrated automatically with Campaign Monitor, my preferred email software platform. I would clean up my lists (and my clients') more often if it could be automated, rather than requiring downloads and upload of files.

Alternatives considered

[mailfloss](https://www.capterra.com/p/172146/mailfloss/)

Reason for choosing ZeroBounce

Data security

Review Source

Response from ZeroBounce

February 22, 2021

Many thanks for taking the time to review us!

PB

Prabhakar B.  
Founder  
Events Services  
Used the software for: 1-2 years

### "Great service definitely recommend for email validation "

August 21, 2019

5.0

validating emails for every user who registers on our website

Pros

We are using Zerobounce to validate the in-correct emails while our users are registering. This immensely helped us and our user community and it drastically reduced queries to our support team regarding registration emails and queries related to it. When we have any questions technical and business the support team is very helpful and they got back to us as quickly as possible. We do recommend zero bounce to any company who would like to validate the emails quickly, we are using this service on our website https://www.Inviter.com and also in our apps which works seamlessly. Thank You Zero bounce team for such great help & support.

Cons

None as far as I know but the price can be a bit more competitive

Review Source

Response from ZeroBounce

August 22, 2019

Prabhakar, thank you very much for taking the time to review us. We passed on your feedback to our entire team and wish you success with your list!

Ernic Jose V.  
Inspector Electromecanico  
  
Used the software for: 1-2 years

### " excellent software easy to install and use very efficient"

June 27, 2018

5.0

Pros

It is a powerful tool, it helps me improve my ability to deliver my emails, but it also offers me information about my subscribers, it adds name, sex and location, It detects emails of abuse and spam, it is a software that has served as a great help in the company where I currently work

Cons

I do not find any inconvenience in ZeroBounce, it is perfect and easy to use, I acquire more versatility for the reception of information in my work email and the efficiency is perfect ..

Review Source

Response from ZeroBounce

July 19, 2018

Mr. Vasquez Marin, Many thanks for your kind review! We are happy to have you at ZeroBounce. Best, The team

MD

Max D.  
President  
Real Estate  
Used the software for: 6-12 months

### "Great and Easy to Use"

April 3, 2019

5.0

Overall, great. Love using it and highly recommended.

Pros

I've found ZeroBounce to be the best and most accurate email verification service, for both single-email validation and list validation. And very cost-effective too. I use it daily for my company to vet emails we generate from prospective clients, and prior to sending out mailing lists to ensure our lists have as high deliverability as possible (as most services require these days due to anti-spam laws). I like how they give a breakdown on each email address and their status.

Cons

Some of the nomenclature/descriptors for the emails are hard to understand. For example "Spam Trap" or "Catch-All". It would be helpful if ZeroBounce provided more information on what those various categories mean and how to use them (or not). The current information provided is a little sparse and leaves something to be desired.

Review Source

Response from ZeroBounce

April 5, 2019

Mr. Delbecq, to make sure our customers get the information they need, we created a Documentation platform. Here you can find the definition of each status and sub-status codes: https://www.zerobounce.net/docs/#status-codes We hope this helps and we thank you so very much for reviewing us! Best, Team ZeroBounce

VR

Verified Reviewer  
Customer Service Manager  
Oil & Energy  
Used the software for: 1-2 years

### "A great addition for customer service specialist’s tools"

August 27, 2018

5.0

Pros

Our company receives thousands daily emails regarding customer and partner company feedbacks. And upon using ZeroBounce, our team has properly managed every single email. ZeroBounce managed emails, separating spams from client response, it verified emails and senders, allowing us to remove spam addresses and other more features. It has indeed increased productivity on our end of the company.

Cons

No major issues have been encountered since I started using ZB.

Review Source

Response from ZeroBounce

September 18, 2018

Thank you very much for reviewing us! We're happy to have you as a customer. Best, Team ZeroBounce

Feldriana T.  
ANALISTA MAYOR GESTION OPERACIONAL DIRECCION EJECUTIVA FAJA  
Oil & Energy  
Used the software for: 1-2 years

### "An excellent software to avoid spam problems or validate strange mails."

March 27, 2019

5.0

Pros

One of the main problems that we find Internet and email users, is the amount of unclassified or verified information to which our systems for receiving and sending communications, which is why alternatives such as Zero Bounce arise to help you clean your mail inbox and helps you to classify junk information that usually arrives daily. I definitely recommend it.

Cons

Nothing bad to point out, it's an excellent tool that I love and highly recommend.

Review Source

Response from ZeroBounce

March 27, 2019

Mrs. Trinidad, we're so happy to have you and we thank you for taking the time to review us! Best, Team ZeroBounce

Pablo T.  
sociologo  
  
Used the software for: 6-12 months

### "The mail of the company totally clean thanks to this program"

April 21, 2018

5.0

Thanks to this software my company acquires more versatility for the reception of information by the clients, it allows me to create spam filters necessary to not fill my emails

Pros

Product of the offers presented by our company, many of our clients add us to spam emails that send their emails to the database of our organization. This program is very useful for us because it allows us to place really effective spam filters that allow us to have our trays operational to serve our customers.

Cons

Sometimes the filters must be very specific, if the information leaks to the company's emails, degenerating the management of our organization

Review Source

Response from ZeroBounce

May 3, 2018

Mr. Trinidad, thank you very much for taking the time to share your feedback here. It means a lot to us. Best, Team ZeroBounce

hS

hm S.  
Producer and Marketing Manager  
Media Production  
Used the software for: 1-2 years

### "Great tool for email validation"

April 22, 2022

5.0

My overall experience with ZeroBounce is perfectly well. It is actually a lifesaver for the email campaign.

Pros

I mostly like the accuracy of the email validation result of ZeroBounce. It executes all the necessary check-ups for email validation to ensure email deliverability.

Cons

I must say that there are no negative things about ZeroBounce but their pricing is a little bit high compared to others.

Review Source

Response from ZeroBounce

April 26, 2022

We appreciate your kind review! Thank you for sharing your feedback.

VR

Verified Reviewer  
Ecommerce Director  
Retail  
Used the software for: 1-2 years

### "Really capture the correct emails"

February 12, 2021

5.0

Pros

This tool is fast, easy and relatively cheap if it is well managed.. Implementation is a breeze.

Cons

The costs can easily get out of hand, we opted to put a prior syntax verification before handling over the data to Zerobounce.

Alternatives considered

[Mailgun](https://www.capterra.com/p/159630/Mailgun/)

Reason for choosing ZeroBounce

Market leader with a good trackrecord.

Review Source

Response from ZeroBounce

February 22, 2021

Thank you, we appreciate your review!

MB

Marc B.  
CIO  
Computer Software  
Used the software for: Less than 6 months

### "Excellent product, Very efficient support team"

May 10, 2021

5.0

Easy setup, very simple usage of the API, detailed informations returned, very efficient and reactive support team.I have assessed 4 other solutions , we have chosen ZeroBounce and do not regret it.

Pros

\- Very quick answers when using api - Clear Web interface - Compared to other solution I have assessed, les false positives, very detailed and structured informations returned by the calls.

Cons

No automatic refresh of the progress page when processing an uploaded file

Alternatives considered

[The CHECKER](https://www.capterra.com/p/172200/The-CHECKER/)[SendGrid](https://www.capterra.com/p/204113/SendGrid/)

Reason for choosing ZeroBounce

\- Very quick answers when using api - Clear Web interface - Compared to other solution I have assessed, less false positives, very detailed and structured informations returned by the calls. -Very reactive and efrficient support team which is very important for us

Switched from

[SendGrid](https://www.capterra.com/p/204113/SendGrid/)

Sendgrid was returning poor details about invalide addresses and was giving us too many false positives.

Review Source

Response from ZeroBounce

June 10, 2021

This made our day, Mr. Bourel! Glad to hear you're enjoying ZeroBounce and finding it useful. Wishing you success with your email campaigns!

MH

Matt H.  
Sr. Director, Sales Engineering  
Legal Services  
Used the software for: Less than 6 months

### "An Excellent Solution"

April 12, 2023

5.0

The whole onboarding process was easy. From making the decision to use ZeroBounce to running our first dataset took less than an hour. We didn't need a subscription service, so their pay-as-you-go option is perfect for our needs. Very impressed with the platform and the results.

Pros

For our needs, which are primarily for confirming email addresses that have bounced for one reason or another, this has been a very easy-to-use and inexpensive solution to validate these.

Cons

Nothing really. An option to see an updated or current email would be great, but that's not the main purpose of the platform.

Alternatives considered

[EmailVerifier](https://www.capterra.com/p/181361/EmailVerifier/)[NeverBounce](https://www.capterra.com/p/175437/NeverBounce/)

Reason for choosing ZeroBounce

Pricing, ease of use, and pay-as-you-go.

Review Source

Response from ZeroBounce

May 8, 2024

Matt, we're thrilled to hear how easy it was to get started with ZeroBounce and get your emails sorted out. Thank you for reviewing us, and we wish you much success with your email campaigns!

GO

Gabriel O.  
Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "ZeroBounce first touch-point with Customer Support is on point"

July 19, 2022

5.0

So far, overall pricing plans are rocking, and customer support helped me with critical info I needed on spot, and also helped me calculate what would be my best fit solution for my needs. Within 3 minutes I had everything I was looking for.

Pros

Super fast and helpful customer support.

Cons

Haven't had time to find this out but I'm looking into it

Alternatives considered

[Snov.io](https://www.capterra.com/p/182902/Snovio/)

Reason for choosing ZeroBounce

Way better pricing plans and cusomer support is way better

Switched from

[Snov.io](https://www.capterra.com/p/182902/Snovio/)

Way better pricing plans and cusomer support is way better

Review Source

Response from ZeroBounce

July 25, 2022

Gabriel, thank you for taking the time to share your experience with ZeroBounce! Your feedback just made our day! Please reach out to our awesome customer support team whenever you need help. Wishing you success with your emails!

Vijendr W.  
Sales Manager  
Insurance  
Used the software for: 1-2 years

### "An average email verification tool."

November 3, 2022

3.0

My experience was neither very good nor very bad. It is an average software.

Pros

The user interface of ZeroBounce is quite good. A normal user can easily use its functionality.

Cons

I found difficulties during validation of large data sheets. It took lot of time and sometimes I used to redo the process 2-3 times to get the complete results. I also didn't find its accuracy as per my requirements.

Review Source

Response from ZeroBounce

December 8, 2022

Thank you very much for taking the time to review us, Vijendr! We appreciate your feedback. If you feel like your results weren't 99% accurate, we're more than happy to allow you to validate your list again. Our email validator has a money-back guarantee. Please reach out to us anytime, we're available 24/7 and would love for you to get the best experience and results with ZeroBounce.

SR

Shayan R.  
Marketing Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "ZeroBounce is the best email validation tool for us, been very useful indeed."

June 7, 2021

5.0

Pros

I've been using the platform for a very long time and its been excellent. They have a 98% accuracy when it comes to validation which is always comforting. The validation process is just effortless, you simply upload a file and click a button. What I like the most is that when you download the results after the validation check, the downloaded file splits the results into different folders so for example valid, invalid, donotmail, spamtrap and so on.

Cons

Honestly speaking, I do not have anything which I dislike about the platform. I've always had a good experience with the platform so no issues with customer service or any problems when using the platform. The platform does exactly what its supposed to and it does it very well every single time with no issues for me.

Review Source

Response from ZeroBounce

June 10, 2021

Mr. Rabheru, thank you for reviewing us! We appreciate your kind words.

Emma P.  
COO  
Management Consulting  
Used the software for: Less than 6 months

### "Great service but others are better (barely)"

July 18, 2018

5.0

Overall experience was good. I would recommend ZeroBounce as the second best email validation service and the easiest to use. Price was very competitive, but ZeroBounce raised prices in the middle of my usage. Fortunately, I was grandfathered in, but the service we ended up going with (that had better customer support) actually ended up being cheaper when scaling.

Pros

ZeroBounce is quick to learn, easy to use, and also has reports showing the breakdown of results. Compared to other services, it was better at sorting greylisted emails and was "better safe than sorry" with do not sends.

Cons

The customer service could have been better. When both my coworker and I reached out about HIPAA compliance, we received different answers. The customer service rep helping me would not answer my question, but kept repeating that ZeroBounce was compliant in other ways. The rep helping my coworker told him no straight up. Finally another rep reached out to my coworker and revealed that those helping us were wrong. When I tried again to reach out to another service rep about this, I received no answer.

Review Source

Response from ZeroBounce

July 27, 2018

Mrs. Peterson, We're really sorry to hear about the confusion related to our HIPAA compliance. We're not HIPAA compliant, and we're sorry our team offered you different answers. If you ever change your mind, please reach out to us, we're online 24/7 and would love to help you clean your list. Best, Team ZeroBounce

Daisy C.  
Research & Sales Manager  
  
Used the software for: 1-2 years

### "Validate your emails efficiently"

April 15, 2018

3.0

Pros

I love it with ZeroBounce I can validate my emails from my campaigns in a very efficient way. With the free validations that we obtained we realized the goodness of this platform, the 100% remoment

Cons

The truth has not had a problem that does not facilitate the work and efficiency in terms of email. Very good

Review Source

Response from ZeroBounce

May 3, 2018

Mrs. Castañeda, thank you for taking the time to review us. We appreciate it. Best, Team ZeroBounce

Dennis M.  
Technical Support Analyst  
  
Used the software for: 1-2 years

### "Best software for eliminating spam messages in organization emails and chatroom "

May 25, 2018

4.0

There are no spam messages and other malware in my inbox

Pros

The pricing is fair compared to the enormous tasks and protection that arises from the product Its easy to install and use

Cons

A few messages that can't be checked ,returns as catch all and obscure which I need to physically confirm by sending a mail to that email address

Review Source

Response from ZeroBounce

June 5, 2018

Mr. Maina, thank you very much for reviewing us! We appreciate it. Best, Team ZeroBounce

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