# Page 9 | ZeroBounce Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is ZeroBounce the right Email Verification Tools solution for you? Explore 551 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/169340/ZeroBounce/reviews

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ZeroBounce

4.7 (551)

[View alternatives](https://www.capterra.com/p/169340/ZeroBounce/alternatives/)

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Last updated April 2nd, 2026

# Page 9 - Reviews of ZeroBounce

## Showing most helpful reviews

Showing 201-225 of 551 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Holly K.  
Founder and Director  
Outsourcing/Offshoring  
Used the software for: 6-12 months

### "Easy to Use and Accurate"

July 17, 2018

5.0

I needed to clean a few older database of hundreds of emails in each database. I knew many of the emails would be outdated so it was great to be able to upload the database easily into Zerobounce and get them sorted easily into usable and outdated emails. When I ran the email campaign I had almost no bounces and it ran without a hitch. As I am not a super huge user, I also really like that my leftover credits don't expire and I can use them in the future when the timing is right for me. I would highly recommend Zerobounce.

Pros

It is really affordable, easy to use, accurate and your credits don't have an expiry date.

Cons

Having to open the excel spreadsheets with a key you receive by email was a bit annoying sometimes.

Review Source

Response from ZeroBounce

July 27, 2018

Mrs.Kissner, we're very glad to hear your deliverability improved so much! Thank you for reviewing us! Best, Team ZeroBounce

VG

Vineet G.  
Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Helped me reduce email bounces"

November 24, 2022

4.0

excellet.

Pros

It has helped me in reducing the number of emails per campaign that bounce. Earlier we were having high bounce rate & a famous blogger suggested me to try zerobounce. After using it for few months I'm very happy with it :D

Cons

I wish they tell if my emails are delivering in inbox or spam.

Alternatives considered

[NeverBounce](https://www.capterra.com/p/175437/NeverBounce/)

Reason for choosing ZeroBounce

because of the recommendation of the blogger.

Review Source

Response from ZeroBounce

December 2, 2022

Vineet, many thanks for taking the time to review us. We're delighted to hear that you found ZeroBounce so helpful! To find out if your email will go to the inbox or to the spam folder, give this tool a try: https://www.zerobounce.net/services/email-server-tester.html You get a free test every month! We hope you continue to enjoy using ZeroBounce, and please reach out to us if you need help. Our team is available 24/7.

Nitya K.  
Email Marketing Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "ZeroBounce- A tool for validation email address that is expensive"

May 1, 2022

4.0

Pros

Zerobounce UI: The interface is very simple and easy to use. It takes only few clicks to upload your mailing list and validate your email address. You can export valid or invalid email address in .csv or any other format. Zerobounce also allows younto track your domain and IP reputation.

Cons

Zerobounce is expensive tool for email validation. The pricing need to be rethought and better offering shoule be developed.

Review Source

Response from ZeroBounce

May 4, 2022

We appreciate your review, Nitya! Thank you for taking the time to share your feedback.

Gary F.  
Database Magi  
Education Management  
Used the software for: 6-12 months

### "Clean and tidy"

November 6, 2019

5.0

We found their system to be clean and efficient and VERY fast (considering the number of email addresses we sent to them). On top of that, we were very pleased with the results.

Pros

Like most of America, we use Amazon for our email marketing system. Unfortunately, Amazon can be a bit of a stickler when it comes to sending messages to bad email addresses. Enter ZeroBounce! We sent a list of email addresses from our CRM (securely, of course), and in no time (ok, about 1 hour), we had a list of email addresses that should be removed from our system. Our bounce rate fell from about 10% to 1% with no extra effort on our part.

Cons

The system of buying credits and tracking what has been used/unused is a little awkward for the way we work, but it's manageable. It's also important to flag your email addresses to make sure you know which ones have been verified. You don't want to pay twice to verify the same address.

Review Source

Response from ZeroBounce

November 7, 2019

Many thanks for reviewing us, Mr. Filson! We wish you success with your email campaigns! Team ZeroBounce

DS

David S.  
Digital Marketing Specialist  
Non-Profit Organization Management  
Used the software for: 2+ years

### "ZeroBounce has been a valuable tool in managing our email lists."

September 1, 2022

5.0

Upkeep of our ever-growing email list has been made very easy.

Pros

ZeroBounce has been very helpful in helping us manage our email lists. The analysis provided of different types of email addresses on our lists is great to help us understand which addresses are safe to keep on the list and which are not.

Cons

Pricing is a little hard to understand, though I wouldn't say the service is overpriced. It's not expensive; just a little confusing. A breakdown of the actual cost per credit would be helpful.

Review Source

Response from ZeroBounce

September 7, 2022

David, thank you so much for taking the time to review us! We appreciate and we'll keep your feedback about pricing in mind. Much success with your email campaigns!

JM

Jeff M.  
Software Developer  
Telecommunications  
Used the software for: 6-12 months

### "Zerobounce "

March 27, 2019

5.0

We are using AWS Simple Email Service for sending emails from our cloud service offering and selected Zerobounce in order to reduce our bounce rate. With Zerobounce we are able to maintain a good bounce rate in AWS by not sending emails that we know will bounce to invalid email addresses.

Pros

\-support response time is very quick and resolution time quick as well -easy to integrate into our typescript nodeJS environment -love the new dashboard to view api usage -gdpr compliance right off the bat

Cons

\-not much that I didn't like, it was a bit tricky to determine from the possible errors returned which ones should be considered a pass or fail.

Review Source

Response from ZeroBounce

March 28, 2019

Mr. Mills, we are glad to hear ZeroBounce was of help! Thank you very much for reviewing us.

VR

Verified Reviewer  
Partnerships  
Financial Services  
Used the software for: 6-12 months

### "Great Inbox Cleanup Tool!"

May 4, 2019

5.0

ZeroBounce has allowed me to spend less time sifting through unwanted emails and more time on my actual job. A great tool for anyone!

Pros

ZeroBounce is extremely simple to use, fast, and keeps my inbox completely free from spam. I've used other software before this, but I've never seen these results before. As someone who is overwhelmed with emails on a daily basis, this is a great tool for decreasing unneeded stress and disorganization. It also does it all on it's own with barely any effort from me!

Cons

Honestly, none so far. I love using ZeroBounce!

Review Source

Response from ZeroBounce

May 6, 2019

Thank you very much for your kind review. We're glad to hear our system helps you! Best, Team ZeroBounce

JJ

Jess J.  
Staff  
Education Management  
Used the software for: 1-2 years

### "Room for Improvement"

March 27, 2019

3.0

Pros

Website is easy to navigate. Interface looks professional.

Cons

It is expensive and there can be technical issues where single emails are not validated, yet credits are deducted from our account. Also, results after verification can be vague. Catch-all emails unfortunately cannot be verified.

Review Source

Response from ZeroBounce

March 27, 2019

Mrs. Jung, we're sorry that your experience with us wasn't ideal. We hope you give us another try and let us know when you encounter any issue - our team will be happy to look into it. Thank you for taking the time to review us! Team ZeroBounce

VR

Verified Reviewer  
Email Marketing Specialist  
Internet  
Used the software for: Less than 6 months

### "Best list clean-up provider"

May 1, 2021

5.0

Pros

The best thing about Zerobounce is they provide an option for uploading a list in multiple extensions like csv, txt, xls, and also you can download files in the same extension. Not like the other provider that provides only csv and txt. Clean-up accuracy is great. I am having a database of corporate email addresses and the only bounce I have got is Internal bounce. Hard bounce was like 1 or 2 from 1000 email database clean-up which is completely fine.

Cons

Two things I don't like about Zerobounce is they do the clean-up slow and the price is high in comparison to their competitor like Emailable.

Alternatives considered

[Emailable](https://www.capterra.com/p/176754/Emailable/)

Reason for choosing ZeroBounce

Because of cleaning accuracy.

Review Source

Response from ZeroBounce

June 10, 2021

We thank you so much for taking the time to share your feedback -- and for choosing us! Please reach out whenever you need us, we're available 24/7.

VR

Verified Reviewer  
Co Founder  
Information Technology and Services  
Used the software for: Less than 6 months

### "Easy to implement and great way to improve reputation"

July 17, 2018

5.0

Pros

We had it implemented in less than a day, because our system sends millions of emails every month, we saw an immediate impact on our deliverability rating.

Cons

The validation can be somewhat slow, but I'm not sure there is anything that can be done, because we are actually waiting for the mail servers. To be clear, it is generally only a few seconds, but we do it in real time prior to a send, so when we are attempting to send 10s of thousands of emails a few seconds adds up very quickly.

Review Source

Response from ZeroBounce

July 19, 2018

Thank you very much for taking the time to review us! We wish you success with your email campaigns! Best, Team Zerobounce

VR

Verified Reviewer  
Project Manager  
  
Used the software for: Less than 6 months

### "This is a fine solution for a small or medium enterprise to improve email delivery in no time"

July 3, 2018

5.0

Pros

ZeroBounce offers disposable email detection tool, so that masked emails and bot-created messages can filter out. Also, it has the ability to identify previously archived spam messages and untrusted domains. It helps prevent the spams and phishing attacks too. Its a handy tool to possess.

Cons

In an enterprise, we use many platforms for day to day communication. Therefore, it's better if this product is widely available for many platforms, so that users are not limited to few choices.

Review Source

Response from ZeroBounce

July 19, 2018

Thank you for taking the time to review us! It means a lot to us. We'll keep your observations in mind. Best, Team ZeroBounce

MF

Muneeba F.  
Head Of Operations  
Research  
Used the software for: 1-2 years

### "Software is worth buying"

February 8, 2018

4.0

Pros

I really like the customer Support. Well trained, extremely helpful and responsive. The support is available 24/7 and is available online as well. Videos are even available for training which makes setting up quite easy. There is a free trial option available as well. I believe the pricing is even quite economical. I was able to validate a couple of thousands of email addresses from my Access database with some development on my part. It works great. There are still about 2-3% of bad addresses in the junk email list I had after Zerobounce validation unvalidated a lot of them.

Cons

Some of the functionality feels a little unnecessary and the instructions sound like they are written by someone with English not as their first language. I don't think i have any other major issues with the software.

Review Source

KL

Karla L.  
Analista sénior  
  
Used the software for: 1-2 years

### " Easy to use tool, neat and clean tray"

June 27, 2018

5.0

Easy to use tool, very comfortable to adapt to our needs, so you can suggest 100%. Accessible cost.

Pros

When you have a high demand in emails, this application is very helpful to keep the tray clean of spam since it allows you to place filters and thus receive the emails you really need, improving management.

Cons

I have not gotten any against, it is a very productive tool.

Review Source

Response from ZeroBounce

July 19, 2018

Mrs. Leon, We appreciate your review very much, Thank you and success with your email blasts! Best, Team ZeroBounce

DAM

Daniel Alejandro M.  
  
  
Used the software for: 6-12 months

### "It all started with the free trial"

June 19, 2018

4.0

Pros

Well like in the title, you just need to take a look at this tool for free. After I tried, it was easy to pay for it when the trial was over. Great email manager, to just know I´ll be seeing exactly what I need to see when it comes to work: it´s priceless. Great app, and this includes great costumer service. Easy to customize the spam filters and just easy to always be in touch with your clients. Thank you.

Cons

It can get a little messy with a lot to do when settings things up for the first time. Can take some time to go through that stage, but once is up and running, it works smoothly.

Review Source

Efraim Elias V.  
Residente Asistencial Traumatología  
  
Used the software for:

### "No more Spam on your mail "

May 24, 2018

5.0

No more spam on my mail

Pros

I love that they have a free trial. I start using it and now my email its free of spam, and they have and excellent support team

Cons

I dont think this software has any cons...its the best price on the web for this service I trully recomend it

Review Source

Response from ZeroBounce

June 5, 2018

Mr. Vegas Nieto, thank you very much for your review! We are glad to hear you are enjoying our service! Best, Team ZeroBounce

Samuel T.  
Digital Marketing Executive  
Utilities  
Used the software for: 6-12 months

### "Superb Service"

April 4, 2019

5.0

We've been able to reduce our email bounce rate by a large percent which is cool for us.

Pros

The software is very easy to use and also effective. I remembered when I discovered it and brought it to the attention of my boss, he was skeptical but we gave it a shot. It helped validated our emails and saved us a lot of headache in worrying about bounce rate and our emails going to the SPAM folder of recipients.

Cons

It actually takes a long time to validate bulk email lists. I think the time of waiting should be minimized.

Review Source

Response from ZeroBounce

April 5, 2019

Mr. Tomoloju, thank you for choosing us and for taking the time to review us! We're happy to have you at ZeroBounce.

AP

Andy P.  
Co-CEO  
Marketing and Advertising  
Used the software for: 2+ years

### "Excellent but Expensive"

March 26, 2019

5.0

Pros

Pervasiveness as it includes so many connections

Cons

Price is too high to be comfortable which keeps us looking for alternatives

Review Source

Response from ZeroBounce

March 27, 2019

Mr. Plata, many thanks for taking the time to share your perspective. Please reach out to us whenever you need us, our team will be happy to customize an offer for you. Best, Team ZeroBounce

VR

Verified Reviewer  
Director of Sales Enablement | Sales & Marketing  
  
Used the software for: 2+ years

### "ABC - 123 - Done and Done! So great, fast and easy to use. "

May 2, 2018

5.0

The sheer fact that I know that I won't have Hard Bounces on my email Campaigns is enough satisfaction alone, everything else is a bonus! Fast, VERY easy to use and user-friendly.

Pros

Its super user-friendly and I love the outcome of knowing that my emails are verified before I send a massive e-Blast or marketing campaign to my clients!

Cons

I can't think of one single thing I don't like about ZeroBounce! It's just that GREAT! Maybe a suggestion - be able to submit unformatted Excel Docs to reformat by Name, Address, etc in columns...but seriously - this is a GEM!

Review Source

Response from ZeroBounce

May 8, 2018

This is so wonderful to hear! Many thanks for taking the time to review us! Best, Team ZeroBounce

VR

Verified Reviewer  
CEO  
Marketing and Advertising  
Used the software for: 1-2 years

### "Amazing AI tech "

May 6, 2021

5.0

I recommend ZeroBounce to many clients and colleagues.

Pros

Wow. ZeroBounce's A.I. email scoring system is beyond genius. I use it to figure out the valid contacts on my list.

Cons

Pricing is up there in terms of these solutions. But you can see the pricing on their website before so you're fully aware.

Review Source

Response from ZeroBounce

June 10, 2021

Glad you're finding our A.I. system so helpful! Thank you for reviewing and recommending us.

Mrinal T.  
Network Engineer  
  
Used the software for: Less than 6 months

### "I have been using Zerobounce for last 4 months and it has been an amazing experience so far. "

May 2, 2018

5.0

1\. Trusted Email Validation Partner 2. Amazing results at an average cost. 3. Plug and Play API.

Pros

1\. Best among any other tools in Market 2. Negligible error rate 3. Extra Pieces of information with emails appended for zero cost.

Cons

Nothing yet. Will update when I find one. I have tested other key tools like Bounceless, Kickbox etc. but Zero bounce has given superior quality among all of them.

Review Source

Response from ZeroBounce

May 8, 2018

Mrinal, your review motivates us to keep our quality standards! Thank you for choosing us, we will do our best to not disappoint you. Best, Team ZeroBounce

VR

Verified Reviewer  
Growth Marketing Specialist, Caterer Acquisition  
Internet  
Used the software for: 6-12 months

### "Awesome experience!"

May 1, 2018

5.0

Pros

ZeroBounce is the most accurate validator I've used for my emails. I've tested against a few different services and have yet to find one that works better.

Cons

I don't love how older email lists get deleted after a certain amount of time. I also don't like how each export is password protected. It slows down my process when I'm dealing with multiple lists.

Review Source

Response from ZeroBounce

May 8, 2018

Thank you so much for taking the time to review us, this means a lot to us! We will keep your observations in mind. Best, Team ZeroBounce

LM

Laszlo M.  
CEO  
Information Technology and Services  
Used the software for: 1-2 years

### "Great service with a good API"

March 26, 2019

5.0

Very helpful customer service, they helped a lot on implementing.

Pros

Well documented API (not like at other services), good feedback on the e-mail addresses: invalid domain, spamtrap or even show if it is just a typo.

Cons

Could not highlight anything special. They work as promised.

Review Source

Response from ZeroBounce

March 27, 2019

Thank you for taking the time to review us, Mr. Malinovszky! Your feedback means a lot to us. Team ZeroBounce

VR

Verified Reviewer  
Senior Sales Manager  
Real Estate  
Used the software for: 6-12 months

### "Easy and effective data verification application."

November 1, 2018

4.0

It helps me to clean my email databases. And a clean database gives good results during email marketing campaigns.

Pros

Its accuracy is one of the most important attractions. Its API integration makes is more reliable.

Cons

It becomes very slow when I upload bug file for verification. Even though my interest connection speed is fast. They should improve its functionality here.

Review Source

Response from ZeroBounce

November 28, 2018

Thank you very much for reviewing us! We're continuously improving our service for you, so we'll keep your feedback in mind! Best, Team ZeroBounce

VR

Verified Reviewer  
Lead Developer  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "Clean up you email list without effort"

August 6, 2018

5.0

I had an old email list, from my predecessor at my job, but the email was collected badly, with no rules, and we have a lot of bad emails, dead addresses, even spam trap addresses. I use Zero Bounce to get my list clean without dead emails, so I can use it to contact my prospects, clients and suppliers. I upload my file on the website, launch the treatment, and some short time after I have download my clean list. Just like that. The customer support was kind enough to add my some credit to finish my treatment, I have a little amount of email to treat but not enough to pay a credit pack again.

Pros

The price is good for the service, you will gain time using Zero Bounce to clean up your email list. The service is really quick, and the customer support is reactive and nice.

Cons

The user interface of the website could be better, less dark, and some option more clear.

Review Source

Response from ZeroBounce

August 7, 2018

Thank you very much for your kind review! We are glad our system made a difference and wish you success with your email blasts! Team ZeroBounce

JC A.  
Freelance Author  
  
Used the software for: 6-12 months

### "Zero bounce worked great for cleaning emails"

May 5, 2018

5.0

Pros

It was reasonably priced, and it seemed to do a better job than the previous systems I'd used to clean my lists.

Cons

None of these systems are foolproof unfortunately. I still get a lot of people signing up for things and using fake addresses and so on to get free books. Not sure if there's anything that can be done about that, and doesn't really reflect on the software at this point.

Review Source

Response from ZeroBounce

May 18, 2018

Thank you very much for your kind review! You can always install our API on your website, if you wish. Best, Team ZeroBounce

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