--- title: "InfluxMD Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about InfluxMD Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/169346/Influx-MD/" page_type: "product" language: "en" --- # InfluxMD Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) InfluxMD ## What is InfluxMD? HIPAA Compliant CRM Medical CRM powered By AI. Attract Leads, Share Knowledge, Get Patients. Customer Relationship Management (CRM) Unified Data Management - House all client activity, data, and communications in one accessible platform Contact Management - Organize individual and company contacts for B2B relationships Smart Tagging - Tag and categorize leads to optimize your conversion rate Advanced Filtering -Create custom lists, filter contacts, and target your messaging Task Management -Generate action lists based on specific contact criteria Quick Notes - Capture contact updates via mobile or desktop Custom Fields - Add industry-specific data to contact and company profiles Smart Lists - Group similar records for efficient filtering and segmentation Automation Tracking - Monitor automation history and sequence status for contacts Lead Scoring - Prioritize prospects and automate based on purchase potential ## What is InfluxMD used for? [Healthcare CRM](https://www.capterra.com/healthcare-crm-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/)[Lead Generation](https://www.capterra.com/lead-generation-software/) Top alternative Featured Overall rating Based on 18 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $197 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for InfluxMD?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://influxmd.com&name=InfluxMD) ## InfluxMD Overview Updated August 2026 AI summary InfluxMD offers small businesses a cloud-based CRM platform focused on contact management, lead tracking, and sales pipeline oversight, with additional capabilities for marketing automation, workflow management, and AI-driven insights. Designed for healthcare CRM needs, it supports appointment scheduling, automated communications, HIPAA-compliant data handling, and integrations, making it suitable for organizations seeking to coordinate customer relationships and patient engagement. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### InfluxMD 4.5 (18) VS. [4.4 (18,807)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting Price $197 Flat Rate, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (18) Ease Of Use 4.0 (18,142) Value For Money 4.2 (16) Value For Money 4.0 (12,828) Customer Service 4.5 (16) Customer Service 4.1 (14,060) ## InfluxMD alternatives [4.3 (6,994)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.5 (4,484)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.7 (175)](https://www.capterra.com/p/90493/ECP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [4.7 (743)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/169346/Influx-MD/alternatives/) ## FAQs about InfluxMD Overview ### Which roles and teams benefit most from InfluxMD? InfluxMD is most used by practice administrators, office managers, and patient coordination teams that manage scheduling, intake, and communication across medical practices. Marketing and business development leaders use it to support patient acquisition and follow-up, while clinic directors, owners, and coordinators rely on it to streamline operations and improve patient engagement. Answer based on 18 reviews Overview ### What company size and specific industries is InfluxMD built for? InfluxMD is designed for medical practices of all sizes that need a HIPAA-compliant CRM for patient management and lead follow-up. It is built for healthcare providers and clinics that want to track patient data, understand why leads do not convert, and automate the journey from inquiry to appointment. Features and Usability ### What are the key features of InfluxMD? InfluxMD offers appointment management, automated scheduling, patient management, and patient communications for healthcare workflows. It also includes CRM, lead management, workflow automation, and reporting/analytics, plus chat/messaging, email marketing, SMS messaging, alerts/notifications, and HIPAA compliant data security. Pricing ### How much does it cost and what fees or limitations are included? InfluxMD starts at $197 per month for the Solo Practice plan, designed for 1-2 doctors. The Group Practice plan costs $397 per month for 3-10 doctors, while Enterprise pricing is not listed. Both paid plans include setup, ongoing management, patient management, automated follow-up sequences, and AI analysis. Integrations ### Which third-party tools and platforms does InfluxMD integrate with? InfluxMD integrates with over 20 third-party tools and platforms, including scheduling and calendar apps such as Acuity Scheduling, Calendly, and Google Calendar; EHR and practice systems like AdvancedMD EHR, Athena, DrChrono, Elation, ModMed, Open Dental, Tebra, and CharmHealth; plus communication tools such as RingCentral Engage Digital and Twilio. Getting Started and Support ### What training and onboarding options does InfluxMD offer? InfluxMD provides live online sessions, webinars, documentation, and videos for team training. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide visual walkthroughs for self-paced review. Getting Started and Support ### What customer support options does InfluxMD offer? InfluxMD provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Support experience details are not available from user feedback in the catalog, so no claims can be made about response speed, helpfulness, or common frustrations. ## Features AI summary Based on 14,670 CRM reviews Capterra data shows that buyers of CRM software rank the following features as their top priorities: - **Contact Management** (**44%** of reviewers rated this feature as critical) - **Sales Pipeline Management** (**43%**) - **Lead Management** (**44%**) InfluxMD supports all three of the features reviewers rate highest: **Contact Management**, **Sales Pipeline Management**, and **Lead Management**. Together, these capabilities help businesses keep customer records organized, track deals through each stage of the sales process, and manage new prospects more effectively, allowing teams to improve follow-up, maintain visibility into opportunities, and support more consistent sales performance. Contact Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Calendar Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Campaign Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Customizable Reports 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Alter the layout and content of reports Pipeline Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. A/B Testing Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness InfluxMD 116 features ### All Features - A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Autoresponders: Create and automatically send premade copy in response to customer messages - Behavior Analytics: Track and analyze user behavior within a system or network - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Campaign Segmentation: Group campaigns by project, client, or campaign for better management. - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Chat/Messaging: Communicate using direct chat or messages within the system - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Client Management: Manage contact details and communication with clients - Code-free Development: Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Contextual Guidance: Interprets what a user is doing based on context and helps guide them through the process. - Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Engagement: Initiate interactions with customers by proactively starting conversations or providing informational content - Customer Journey Mapping: Visualize and analyze customer experience across all touchpoints and channels - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Customizable CTAs: Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.) - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period - Dynamic Content: Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Templates: Pre-made examples and templates for emails - Email Tracking: Track delivered, received, and opened emails - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - For Healthcare: Software designed for the healthcare industry - Forms Management: Store, manage and track all forms in a centralized location - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Intent Recognition: Helps understand a user's intentions/actions - Interaction Tracking: Track interaction history by documenting conversations for contacts - Internal Chat Integration: Incorporation of a chat or messaging system within an organization's internal communication infrastructure - Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects - Lead Capture: Automatically identify and save contact information of potential customers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Nurturing: Engage with a lead throughout the sales process by actively providing information - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Lead Scoring: Score a lead based on quality or likelihood to buy/convert based on predetermined criteria - Lead Segmentation: Divide leads into buckets based on predefined criteria and routing rules - Lead Verification/Validation: Ensure the authenticity of each lead by verifying their information, eliminating duplicate leads/contacts, etc. - Live Chat: Ability to chat online in real time - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Campaign: Manage multiple campaigns in one system - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Natural Language Processing: Process and analyze human language in text or audio form - Opportunity Management: Track all opportunities for potential sales and convert them into recurring revenue - Patient Communications: Allow communication between the company and patients via messages, SMS, emails, phone, and more - Patient Management: Managing and tracking patient health, progress, communication, and treatment plans - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Pre-Configured Bot: Existing bot models for AI-based tools commonly used for auditory and textual conversation methods - Predictive Analytics: Predict future data based on historical data sets - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Referral Tracking: Log and store the source of contacts/leads - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts - Sales Analytics: Track in detail how users interact with your campaigns and pages (scrolling, button interactions, etc.) - Sales Pipeline Management: Pipeline view and tracking lead status - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Segmentation: Group leads or contacts based on their specific characteristics - SMS Marketing: Send promotional campaigns or transactional messages via text messages - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Management: Create, manage and track all task activities and progression - Task Progress Tracking: Track the status and progress of tasks - Task Scheduling: Track and manage the scheduling of tasks - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Web Forms: Web form that allows users to enter data that is sent and processed for different reasons - Website Visitor Tracking: Monitor activity of individuals who visit your website using cookies - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.2 (18) 4.2 Based on 18 reviews ## Pricing Value for money 4.2 (16) [View pricing plan details](https://www.capterra.com/p/169346/Influx-MD/pricing/) Solo Practice $197.00 Flat Rate,Per Month It includes: - Up to 2 users - 2,500 patient contacts - 250 AI chat interactions/month - 50 AI chat interactions/month - 50 insurance card scans/month - Basic setup included - Unlimited portal suppor Group Practice $397.00 Flat Rate,Per Month It includes: - HIPAA-Compliant - Up to 10 users - 10,000 patient contacts - 250 AI chat interactions/month - 250 insurance card scans/month - Priority setup & team training - Dedicated Account Manager Enterprise Custom It includes: - Unlimited users - Unlimited patient contacts - Unlimited AI interactions - Custom integrations - White-label options - 24/7 priority support Value for money 4.2 (16) 4.2 Based on 16 reviews ## Integrations [ Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Calendly](https://www.capterra.com/p/148036/Calendly/)[ Tebra](https://www.capterra.com/p/129169/Tebra/)[ ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[ AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (16) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (16) 4.5 Based on 16 reviews ## User reviews Overall rating 4.5 Based on 18 reviews Filter by rating 5(12) 4(3) 3(3) 2(0) 1(0) Mentioned topic Sorted by most recent AW Alex W. Director of Marketing Medical Practice ### "Patient management made simple" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 18, 2025 Pros Clean and simple way to organize patient data. Helps me manage outreach efforts and follow up with leads. Support is easily accessible. Cons Occasional issues saving new contact forms. Would like to be able to customize fields on page views for patients. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Anonymous User Business Development Representative Information Technology and Services ### "Influx MD review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 April 10, 2023 Pros I like the quality and the ease of use of Influx MD especially its tracking option. They have a very great support team. Cons It has errors sometimes especially when we try to integrate it with our scheduling platform. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TY Tamara Y. Director of Marketing-Sales Mental Health Care ### "Product limitations exacerbated by major customer service challenges" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 September 24, 2021 Our biggest concern (and ultimately the primary reason for terminating our contract) was the terrible customer service we received. We started with one primary contact during the onboarding process, and after we had multiple questions related to development, a developer seemed to step in as our primary contact going forward. He was consistently rude, dismissive, and defensive--despite every attempt to have an open conversation about how we could repair the relationship and better partner moving forward. When we pointed out errors that needed to be fixed, it was often responded to with finger-pointing the blame towards someone on our team. It was very frustrating, and we made many compromises during our set-up process simply out of the desire to be finished with the constant communication headaches. We chose InfluxMD, in part, because of the positive reviews we read during our research. We wanted to do our part to ensure the other side of the experience is also represented, because our experience was anything but positive. We have thankfully found a software partner who meets all the technical needs that InfluxMD could not accommodate, and who has a wonderful team who collaborates and partners well. Pros We were thrilled to find a HIPPA-compliant CRM software solution at such a reasonable price point. We read great reviews on multiple software sites, and the overall solution was positioned to us as user-friendly so that we would need limited support after implementation. Cons The software itself had some limitations when it came to customizations that met our process needs. Additionally, certain fields would become locked by the system once entered, and our users had to go through the InfluxMD ticketing process just to change basic field entry data, which is quite cumbersome when you consider that user error happens regularly, and the need to edit leads data also happens regularly. Reporting capabilities were very disappointing. We had to initiate a new ticket/request for every basic reporting need, and the team delivered the bare minimum as far as the fields/output of the reports we did request. I highly recommend ensuring you get the reports you want prior to implementation, as this team seems to be "hands-off" when it comes to requests post-launch. Reasons for choosing InfluxMD HIPPA-compliance, relatively inexpensive Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS John S. Owner Hospital & Health Care ### "Great for following patients" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 1, 2020 Excellent! Pros I can search my database several ways. Very easy to use. Cons Nothing. The \[SENSITIVE CONTENT HIDDEN\] makes changes as U realize I need them. Reasons for choosing InfluxMD Cheaper, and that was way more than I needed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Kara F. Patient Coordinator Hospital & Health Care ### "Influx is a useful tool for healthcare professionals" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 24, 2020 Overall, Influx MD is a useful addition to many healthcare settings. Pros A few clinical sites that I was at used Influx, and it was rather useful. It is HIPPA compliant which makes data sharing seamless. Cons There were times where the software would freeze, and it took a bit to get used to the interface but overall it was a useful tool. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GI Greg I. Business Manager Medical Practice ### "Excellent Software That Enables Rapid Growth " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 17, 2019 In a word, transformative. In certain types of medical practices, you need to screen a quite a few people to get to the people you can help. InfluxMD allowed my team to scale the number of people we engage with, while providing leads with a great experience. We are on pace to doubling our practice from last year. Pros • Ability to customize the software to our specific process needs • Customizable views for each agent, so each agent knows who they need to reach each day • Ease of use – Everyone on the team, tech savvy or not, has quickly adopted to using InfluxMD • Ability to text have text and email conversations with leads; all captured in the same place. • Good reporting • Very responsive support team Cons • Ability to go backward in the process. InfluxMD, once you have completed a step. We have designed around this, though we always have a small handful of exceptions. • Integration with our EMR would be a great feature. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. CD Carolyn D. Practice Administrator ### "I'm still getting up to speed with this software, but, the Company behind it is stellar." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 26, 2018 Pros We searched high and low to find a lead management software that also "handled" drip marketing campaigns, and InfluxMD came through! Great support behind the scenes and lots of experience to guide us along the way! Cons The only thing that has been missing for me, so far, is that the software isn't integrated with our Scheduling Software. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. NB Nicole B. Office Manager ### "Makes desk life easier" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 April 12, 2018 Pros Very customizable. Allows us to track and record multiple patient procedures. Easy to set up. Customer service is great. Cons I think that if the software were able to link to practice scheduling so that the patients attendance was automatically linked with our EMR, it might make things a little easier. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FE Felecia E. Office Manager Medical Practice ### "The software has helped increase business tremendously. It's been wonderful." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 7, 2017 Increased patient volume and revenue. Pros The lead tracking system and how IFX has been able to customize to our needs and workflows is exceptional. This software is so helpful in keeping track of patients progress through our program and education, they get to surgery more quickly. Getting this software has transformed our practice in a very positive way. Cons In the beginning it was difficult for us making the transition because we had very particular workflows we wanted built in to the software, so it took a little bit of time and effort to get it customized just for us, but this is like with anything. So I don't really see this a fault but I don't really have any cons to offer. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EJ Ebony J. Patient Advocate Medical Practice ### "user friendly but would like updates" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 4, 2017 Pros Provides tracking for multiple patient procedures. I am able to track what patients have completed and still need to complete as well as email them directly. Cons I would like the tracking and notifications to be more precise. I would like to know ahead of time a list of patients who are very close to completing their requirements. Also, receive patients notifications sooner. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/169346/Influx-MD/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.