Who Uses This Software?

Influx MD is designed for medical practices delivering elective procedures looking for truly effective lead nurturing and management software that is intuitive to use and increases lead conversion.


Average Ratings

7 Reviews
  • 4.5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $99.00/month
    See pricing details
  • Pricing Details
    Solo, Group & Hospital pricing. Generous user, contact and email limits
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • ifX medical
  • influxmd.com
  • Founded 2003
  • United States

About Influx MD

Built specifically for healthcare, Influx Marketing Dashboard is the sales and marketing automation software choice for some of America's most successful medical and surgical practices. With integrated, customer relationship management, lead management, email marketing, online seminars and education, secure forms, and event scheduling, Influx MD provides powerful marketing and sales features for solo, group, and hospital medical practices at an affordable price.


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Influx MD Features

  • Auto-Responders
  • Behavior Driven Rules
  • Bounce Tracking
  • CAN SPAM Compliance
  • Click-Through Tracking
  • Contact Database
  • Drip Campaigns
  • Event Triggered Email
  • Image Library
  • Mailing Frequency Limits
  • Mailing List Management
  • Multi-Variate Testing
  • Newsletter Management
  • Spam Check
  • Subscribe / Unsubscribe
  • Survey Management
  • Template Management
  • Unsubscribe Database
  • WYSIWYG Email Editor
  • Approval Process Control
  • Archiving & Retention
  • Collaboration
  • Document Indexing
  • Drag & Drop
  • Full Text Search
  • Remote Document Access
  • Rules-Based Workflow
  • Text Editing
  • Version Control
  • Audience Targeting
  • Campaign Management
  • Marketing Automation
  • Medical History Records
  • Patient Communications
  • Patient Management
  • Physician Management
  • Predictive Analytics
  • Business Card / Badge Scanning
  • Dashboard
  • Data Extraction
  • Data Verification
  • Form Builder
  • Lead Distribution
  • Lead Enrichment
  • Lead Notifications
  • Lead Nurturing
  • Lead Scoring
  • Contact Discovery
  • Contact Import/Export
  • Lead Capture
  • Lead Nurturing
  • Lead Scoring
  • Lead Segmentation
  • Pipeline Management
  • Prospecting Tools
  • Visitor Identification
  • Activity Tracking
  • Campaign Management
  • Lead Capture
  • Lead Distribution
  • Lead Nurturing
  • Lead Scoring
  • Lead Segmentation
  • Pipeline Management
  • Prospecting Tools
  • Source Tracking
  • Analytics / ROI Tracking
  • Campaign Segmentation
  • Channel Management
  • Contact Management
  • Content / Blogging Platform
  • Direct Mail Management
  • Email Drip Campaigns
  • Landing Pages / Web Forms
  • Lead Management
  • Lead Nurturing
  • Lead Scoring
  • Multivariate Testing
  • Referrals / Affiliates
  • Search Marketing
  • Social Marketing
  • Website Visitor Tracking
  • 360 Degree Feedback
  • Custom Survey URLs
  • Data Analysis Tools
  • Email Distribution
  • Embeddable Survey
  • Kiosk Survey
  • Mobile Survey
  • Multiple Question Types
  • Offline Response Collection
  • Online Survey
  • Paper Survey
  • Phone Survey
  • Question Branching
  • Question Library
  • Site Intercept Survey
  • Skip Logic
  • Supports Audio / Images / Video
  • Templates

Influx MD Reviews Recently Reviewed!

Influx has been a place for me to track all leads

Nov 21, 2017
3/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
Likely
Extremely
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Pros: easy to use and keep track of leads, I like that I can receive reminders on when to follow up with patients

Cons: It would be nice to show all points of contact in a more general table- it is hard because you have to open each patient separately

Works very well with the management of lead tracking and analysis of spending.

Nov 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Information is entered with multiple users at multiple locations. All users then have access to the leads and more importantly can search for information that each user needs.

Cons: Has many additional capabilities that need to be taught to be full utilized. This work can be tedious but it is worth it in the long run because it makes you better and also enables you to understand your marketing efforts and spend.

Easy. Customization.

Nov 16, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: The clients have easy access to me. It allows you to see all interactions between the different users. If you are in the elite program and have the videos being sent to inactive clients, it's a good marketing source. It's customization is helpful.

Cons: It's had a few glitches overtime. I wish it generated a report showing a pie chart of percentages of which referral source referred how many clients.

Overall: Great marketing source.

Vendor Response

by ifX medical on November 17, 2017

Hi Samantha. Did you know Influx MD has a custom report builder? The report you are looking for can be built quite easily if you are recording referral sources. The fastest way to get this report is to contact your support team and ask them to build it for you. Thanks for being an Influx MD Champion!

Great company that will tailor your website/software to your needs

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Software tailored to practice needs
Allows us to have customizable patient education using our physicians rather than just general health handouts found online or through other video softwares (like Emmi)
Lead alerts sent via email to remind one to follow up

Cons: It would be nice if the software were able to link to practice scheduling software so that when we check someone in on our EMR it automatically marks the patient's attendance on this software.

Great! Customer support is very helpful and responds immediately .

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
Likely

Pros: This system is very easy to use and keeps up with your patients. What I like the most about it is that it has automatic reminders in place, and will send a link for new patient forms, to new patients after they have scheduled an appointment. Love it! This automatically takes a step away from us.

Overall: It helps keep track of the type of patients we see, how many scheduled, how many actually kept the appointment, if anyone was missed. its tied in to our website, so patients can email us, request appointments ask questions, we can email them. It is very user friendly!!!

Influx has helped streamline the process of following our leads all the way through surgery approval

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It is extremely user friendly for all staff members to utilize. It allows us to follow prospective patients through scheduling their initial consult all the way through the pre surgical requirements to having surgery.

Cons: It would be nice if it integrated with our EMR software but then again that might be cumbersome too.

The Influx program is very easy to use and they have a great support team.

Nov 15, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: I like the ease and quality of this software and the customer service is great! I appreciate the ease of tracking our new patient's information.

Cons: I do not care for updates that change the flow of my day to day efficiency. There are a few functions that I do not use and therefore would rather not have them visible.

Overall: Tracking our patient's progress from their first point of contact with us to their final visit with our physicians. As well as the reporting of wins vs. losses.