# PertexaIQ Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about PertexaIQ Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more.

Source: https://www.capterra.com/p/169357/Radekal

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# 

 PertexaIQ Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

PertexaIQ

## What is PertexaIQ?

Nation's Number 1 Physician Productivity Tool. Radekal is the ONLY EHR APP that increases productivity by at least 30%. Our ONE-PAGE TRAINING manual has providers up and running in 20 minutes. "Designed the way physicians were trained at medical school." By automating diagnosis, prescription creation and progress notes at RAC auditable levels, this product relieves physicians of tedious and time-consuming paperwork such as MACRA compliance

## What is PertexaIQ used for?

[Primary Care EHR](https://www.capterra.com/primary-care-ehr-software/)[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Substance Abuse EMR](https://www.capterra.com/substance-abuse-emr-software/)

Top alternative

Featured

Overall rating

Based on 10 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$477

Per Feature, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for PertexaIQ?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.radekal.com/&name=PertexaIQ)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### PertexaIQ

4.3 (10)

VS.

[4.0 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/)

Starting Price

$477

Per Feature, Per Month

Starting Price

$300

per user, per month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (10)

Ease Of Use

3.9 (1,280)

Value For Money

3.9 (8)

Value For Money

3.7 (763)

Customer Service

4.2 (10)

Customer Service

4.0 (1,192)

## PertexaIQ alternatives

[4.0 (40)](https://www.capterra.com/p/116370/PracticeSuite/reviews/)

Starting price

$299.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

70%

of reviewers

rated it above 4 stars

Highest Rated

[4.3 (498)](https://www.capterra.com/p/110018/rxnt/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)

[3.8 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

70%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/98735/athenaOne/)

[DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)

[3.9 (490)](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

74%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/89392/drchrono-Practice-Management/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Billing & Invoicing

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Care Plan Management

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Manage the treatment plan and coordination between care providers and patients with special health care needs

Claims Management

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Process of submitting and following up on claims with insurance companies

Compliance Management

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track and manage adherence to policies for any service, product, process, or supplier

Electronic Signature

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Digitally sign online documents

HIPAA Compliant

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Compliant with HIPAA, which sets standards for sensitive patient data protection

PertexaIQ 44 features

Highlight content and/or make notations about parts of content

Schedule appointments via a calendar

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Create, manage, and send invoices or bills to customers

Manage the treatment plan and coordination between care providers and patients with special health care needs

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Process of submitting and following up on claims with insurance companies

Record and organize clinical notes and progress notes for each patient after interaction with a physician

Automatically generates E/M codes based on information collected during patient charting

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Database of phrases that are frequently used or insinuated

Tools that provide relevant information at specific times to support judgments and courses of action

Electronic signing method that validates the authenticity and integrity of a digital document

Electronic storage of drug information such as name, brand, appearance, etc.

Transmit prescriptions to pharmacies electronically

Transfer of data from one computer system to another

Digitally sign online documents

Create and securely store digital patient records

For family practices

For obstetrics and gynecology (OB/GYN) practices

Must serve psychiatrists/psychiatric practices

Compliant with HIPAA, which sets standards for sensitive patient data protection

Checking eligibility of patients for different insurance claims

Standards for electronic health records (EHR) outlining how clinical patient data should be exchanged

Manage billing and payments for a healthcare provider

Administer and track medication inventory, schedules, dosage, and side-effects

Manage and support multiple locations

Supports practices with multiple healthcare professionals

Process and analyze human language in text or audio form

Certified for healthcare IT products based on the results from ONC-ATL

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Patients can register for appointments in advance online

Online portal where patients can access information such as health records, treatment plants, etc.

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Book and manage patient appointments and follow-ups

Manage physician availability and schedules

Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

Customizable notes that help healthcare professionals document and track patient progress

Plan availability and assign specific time slots for tasks and resources

Online portal through which end users can access the system, manage tasks, or obtain information

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Voice recording and storing

Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking

Get Advice

We can help you find the software with the features you need.

Features

4.6 (9)

4.6

Based on 9 reviews

## Pricing

Value for money

3.9 (8)

Free Trial

Basic

$477.00

Per Feature,Per Month

Value for money

3.9 (8)

3.9

Based on 8 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.2 (10)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (10)

4.2

Based on 10 reviews

## User reviews

Overall rating

4.3

Based on 10 reviews

Filter by rating

5(7)

4(1)

3(0)

2(1)

1(1)

Mentioned topic

Sorted by most recent

SV

Stephanie V.

APRN

Health, Wellness and Fitness

### "Terrible bililng"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

June 26, 2023

Terrible. Lots of unkept promises. The only thing they had going for them was the EMR, which wasn't perfect by any stretch of the imagination.

Pros

The EMR was easy to use from the provider's side. It built the note for you which was good.

Cons

The billing team cost me a lot of money. I moved over to a different biller that knows how billing works in Florida. My revenue doubled doing the same work for the same number of patients. This company almost financially ruined me. The ownership acted like I was the problem. They cut me off and did not finish the billing process. I still have $11,000 of uncollected claims that they refuse to finish.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BP

Blake P.

Executive Director

Medical Practice

### "Very disappointing sales and customer service experience"

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

April 27, 2018

After two demos in which we were assured that Radekal was a Mac-compatible offering, we requested access to a trial run through, which was not feasible by Radekal's business model. We foolishly moved forward on the set-up and first month's charges, only then to discover that the Mac-compatibility is through a Windows operating system from a remote desktop. We needed a seamless solution from PM to billing, and this simply wasn't it.

Pros

Data-driven product development Team seems enthusiastic about constant product improvement Nothing else to report as we never got to experience the product, though we paid for an un-refunded, full set up

Cons

It's really not a seamless integration from PM to billing and claims; although it's billed as a Mac-compatible offering, the PM is only accessible via a Windows operating system, which unfortunately was not really explained to us until after we had paid for initial set up and first month.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 11, 2018

The review and scoring should be read with the understanding that this client never used the product. The clinic never used Radekal in a clinical setting despite signing an agreement and having the company doing a costly and customized set-up. The clinic’s cloud account was live and ready for over one month. This client changed its mind after 5 separate demos, having all? S answered over a 6 month period and then signing a month to month agreement. Despite being given numerous options to have offsite staff remotely access the scheduling module, the client chose not to utilize any of them. This has never been an issue with the product and any other client. Pertexa was fully supportive of this client’s decision . The company terminated the monthly contract immediately but since there was not a valid technical reason no refund was offered.

LL

Lexy L.

Mareketing Manager

Health, Wellness and Fitness

### "Our clients love the easy of use of Radekal EHR , they all say it makes them more Productive "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 17, 2017

call my clients are very intrigued and in love with the simple system that saves time and money

Pros

Easy to learn and The support is very handy. The one page training manual was a brilliant touch,I was maneuvering through the system easier then my new iPhone lol.

Cons

It is not cheap but clients say it does more than me pay for it self !!! Our clients also say they were hesitant to switch over because fear of cost but once it was installed it's save time and paid for itself over and over

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TB

Tom B.

Owner

Hospital & Health Care

### " Billing work horse"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 18, 2016

I have been using this product for over 5 years and it has never let me down. It is not free or cheap but gets the job done right and fast the first time. I have found the FREE cost's me money and CHEAP is cheap for a reason.

Pros

Easy to learn and use and works every time. Support rarely needed but is there when I need it. Very affordable for what you get!

Cons

Not fancy but works every time.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RG

Robert G.

DO

### "The Product the Industry has been Looking For"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 20, 2016

I was on my 3rd EMR and I hated all of them, I was asked to see Radekal by my wife. The moment I saw it, I could see the productivity gains immediately - this is amazing! I have a passion for rural health and could see how this adopted into telemedicine could change the way we bring greater medical access and care to the rural communities. An excellent product and now with RoboRITA, their telemedicine offering, the combination is just what the industry has been crying out for.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

WC

William C.

MD

### "Just Like in Medical School!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 20, 2016

The patient encounter is so easy and the drill-down graphics allow me to show and educate my patients, which they really appreciate. I went through the program steps just "The way I was trained at medical school".

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JT

Jeffery T.

MD

### "Surpassed Expectations"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 20, 2016

I was skeptical that it would do what it claimed; but was encouraged to give it 10 minutes by a colleague. The first time I was shown this, I could not believe the 1-page training guide. Then I saw Radekal in Action. After the first few minutes of being shown the basics, I took the product out of the demonstrator's hands and started using it for myself. As I was going through, I was asked if I liked the product? I answered no, I do not like it - I LOVE it!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EF

Earl F.

MD, Ph.D, FACC, FACP, FAPCM

### "Best of the Bunch"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 20, 2016

I have seen100's of EHR's and used many. I was amazed when I saw Radekal. It is a great example of an EHR/Productivity Technology Tool. With more than 4,000 drill down anatomic diagrams linked to diagnostic algorithms, this leads the provider and engages the patients through an expedited clinical encounter. It markedly speeds up the clinical visit easily by 30%, has the visit fully documented, and is coded at the highest audit proof levels in real time, ready for me to sign off. This allows me to concentrate on the patient, see and spend more time with the patients, and not have my head buried in a computer.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JS

Jonathan S.

Director of Sales

Financial Services

### "Good results out of the box!"

4.5

Overall Rating

4.5

4.5

Ease of Use

4.5

4.5

Features

5.0

5.0

Customer Service

4.5

4.5

Likelihood to Recommend

10/10

April 21, 2016

Pros

The ease of writing notes is the winner for this vendor! Just by touching and selecting parameters in the CC, HPI, and your findings in the physical exam - Radekal creates a distinct note (never the same) in just seconds! Very easy to use, updated and actively maintained by the developers. They've been working on this system for many years and it shows as it surpasses the speed and usability of many lesser products currently in the marketplace.

Cons

I have yet to run across anything that sticks out like a sore thumb.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JE

Jonathan E.

Sole proprietor

### "Most user-friendly EHR around"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

March 28, 2016

I have been using the software behind Radekal for almost a decade. When I first saw this software in 2006, I realized there wasn't another system like it in existence. Even an untrained user can pick Radekal up and begin using it productively in less than an hour and be seeing the same (or more) number of patients within a week or two of initiating use. Radekal is more of a productivity tool than a standard EMR. Coding with ICD-10 and visit complexity is quick and easy, and the system indicates the appointment level your documentation will support. Notes are narrative rather than computer-generated pages of checkboxes. The company is responsive to users' needs and request, and tech support rapidly tracks down and fixes problems. This produce is actively being maintained and improved by the company.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/169357/Radekal/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)