# Omatic Cloud Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Omatic Cloud Software - reviews, pricing plans, popular comparisons to other Fundraising products and more.

Source: https://www.capterra.com/p/169386/ImportOmatic

---

# 

 Omatic Cloud Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Omatic Cloud

## What is Omatic Cloud?

Omatic Cloud is the world's leading nonprofit integration and data platform, built for everyday nonprofit users by nonprofit professionals who understand your workflows. Nonprofits juggle more systems than ever, creating data inconsistencies across systems. By supporting workflows from more than a dozen fundraising platforms, Omatic Cloud helps you unlock the power of data to inform decisions, engage supporters, and scale your mission. Omatic Cloud provides: - App connectors for nonprofit tools - Bulk data imports (flat files) into CRM & accounting tools - Data transformation - Data mapping & routing - Data validation & deduplication - And more! Omatic is backed by a world-class support team, providing hands-on implementation & training to help you get integrations live. Founded in 2002 and headquartered in Charleston, SC, we serve more than 3k social impact customers across Healthcare, Higher Ed, K-12, Arts & Cultural Institutions, and more!

## What is Omatic Cloud used for?

[Nonprofit CRM](https://www.capterra.com/nonprofit-crm-software/)[Integration](https://www.capterra.com/integration-software/)[ETL](https://www.capterra.com/etl-software/)

Top alternative

Featured

Overall rating

Based on 115 user reviews

Reviews sentiment

Positive

90%

Neutral

10%

Negative

1%

Starting price

$100

Per Year

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Omatic Cloud?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://omaticsoftware.com&name=Omatic Cloud)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Omatic Cloud

4.4 (115)

VS.

[4.5 (182)](https://www.capterra.com/p/118759/Aplos-Accounting/reviews/)

Starting Price

$100

Per Year

Starting Price

$79

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.9 (115)

Ease Of Use

4.4 (182)

Value For Money

4.3 (98)

Value For Money

4.4 (144)

Customer Service

4.4 (109)

Customer Service

4.6 (163)

## Omatic Cloud alternatives

Highest Rated

[4.6 (212)](https://www.capterra.com/p/142350/Continue-to-Give/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.4 (132)](https://www.capterra.com/p/144095/Sumac/reviews/)

Starting price

$109.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.2 (417)](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.4 (156)](https://www.capterra.com/p/142421/Bonterra-Development-Digital/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/169386/ImportOmatic/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Data Migration

4.5 (27)

85.19% of 27 reviewers that rated this feature as important or highly important

Move from one database to another, or upgrade the version of database software being used

Multiple Data Sources

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Allows users to manage data from a number of sources

Accounting

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Contribution Tracking

View donor contribution history, track how much money have been raised over time and measure progress

CRM

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Data Import/Export

Import and export data to and from software applications

Omatic Cloud 17 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

View donor contribution history, track how much money have been raised over time and measure progress

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Import and export data to and from software applications

Track the management and flow of data throughout the organization

Move from one database to another, or upgrade the version of database software being used

Examines, analyzes, and organizes data to create relevant summaries or graphs.

Translate EDI formats into data suitable for use with company applications.

Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach

Compare new data with existing records to detect duplicate entries

Create and send email blasts/campaigns

Identify which applications need to exchange data and enable these data connections

Looking at data from different sources and finding possible duplicates, or identical matches

Allows users to manage data from a number of sources

Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work

Search and filter data across systems to locate required information by entering keywords or certain criteria

Set up connections to third-party platforms to improve business processes

Get Advice

We can help you find the software with the features you need.

Features

4.3 (115)

4.3

Based on 115 reviews

## Pricing

Value for money

4.3 (98)

Basic

$100.00

Per Year

Value for money

4.3 (98)

4.3

Based on 98 reviews

## Integrations

[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)[

Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)[

GoFundMe Pro](https://www.capterra.com/p/127258/GoFundMe-Pro/)[

Volgistics](https://www.capterra.com/p/80509/Volgistics-Volunteer-Management/)[

Gravity Forms](https://www.capterra.com/p/206381/Gravity-Forms/)[

ClickBid](https://www.capterra.com/p/144446/ClickBid/)[

Blackbaud CRM](https://www.capterra.com/p/178085/Blackbaud-CRM/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (109)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (109)

4.4

Based on 109 reviews

## User reviews

Overall rating

4.4

Based on 115 reviews

Filter by rating

5(58)

4(45)

3(11)

2(1)

1(0)

Mentioned topic

Sorted by most recent

BE

Bridget E.

Donor Services Coordinator

Individual & Family Services

### "IOM changed my work life"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 3, 2021

I just love IOM. I am able to get large numbers of gifts into our system quickly during our busiest time of the year. And we update RE with MailChimp campaign activity, subscribers, unsubscribers, and adding new emails into MailChimp. AND Omatic Support is great - timely, responsive, and so friendly!

Pros

The best thing is the auto-matching to existing records, with the ability to set what it matches on and when to ask you about it before importing. Before IOM we used the Net Community part (RELO) and it took FOREVER to one-by-one match records. We have an event that brings in 100s of donations weekly and I could never keep up with processing them. But now with IOM, I am on top of them every single day. And therefore, we are thanking our donors EVERY day! I also LOVE the ability to have things checked on the records depending on how the data comes in, i.e., if a new donor gift with no address, the "has no valid address" box is checked on the record after IOM imports it. So efficient!

Cons

The one thing that bugs me is that when searching duplicates on addresses, it will pull old/inactive addresses in RE as a match. So then I spend the time going into the record to see how they are connected, only to discover that they aren't - it's just an expired address. There's no way to search only on active addresses.

Reasons for choosing Omatic Cloud

Great reviews, better system, more functionality.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

COO

Non-Profit Organization Management

### "Saves so much time!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 6, 2021

Positive! Now that I fully understand how to use this product it has saved me a significant amount of time and effort

Pros

This tool, when used correctly, can save you hours upon hours of data entry time. Super helpful and runs really well

Cons

It can be difficult to learn and get the hang of, and there is a lot of coding and programming that goes in to making the software work that can be prohibitive.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AR

Ann-Kathryn R.

Development Associate

Non-Profit Organization Management

### "Your Dreams Have Come True"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

February 2, 2021

Pros

The Import tool in Raiser's Edge is remarkable, but extremely fraught with confusion & danger. ImportOmatic is a g\*d-send for database administrators like me, who constantly have huge amounts of data to enter that is about half in the DB already, & half brand new. The import duplicate management tools are fabulous.

Cons

The setting up of profiles is extremely complex, and seems to have some redundancies. Once it is set up, though, there is smooth sailing ahead.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 10, 2021

Hi Ann-Kathryn, thanks for leaving us a review! We are glad that you're pleased with your experience both with our products and support staff. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to hearing from you again.

MS

Mubo S.

Database Administrator

Education Management

### "Mubo's Review of ImportOmatic"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 25, 2021

I use ImportOmatic to import and update records including graduate students' records, Appeals, and Action Reports (Contact Reports).

Pros

I like that it is very fast in uploading records into Raiser's Edge. I also like that it scans records and suggests if records being imported into Raiser's Edge should be matched with a record already in Raiser's Edge or if the incoming record should be added as new records, etc.

Cons

Setting up dictionaries can be a bit challenging.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 10, 2021

Hi Mubo, thanks for leaving us a review! We are glad that you're pleased with your experience both with our products and support staff. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to hearing from you again.

MB

Mark B.

Manager, Alumni Donor Database

Higher Education

### "Importomatic and MergeOmatic"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 23, 2021

It made the importing of new constituents and the checking for duplicate records and merging those records much easier.

Pros

It is fairly straight forward to use and having the merge feature is a necessity.

Cons

It could be a bit easier to setup initially.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 25, 2021

Hi Mark, thanks for leaving us a review! We are glad that you're pleased with your experience both with our products and support staff. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to hearing from you again.

AH

Amy H.

Coordinator of Advancement Services

Non-Profit Organization Management

### "Great Product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 22, 2021

Our whole process went great, training and all. They work with you on everything!!

Pros

Very user friendly and easy to use. Training was super helpful

Cons

There are not problems that we have found yet!!

Reasons for choosing Omatic Cloud

It integrated with Raisers Edge

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 25, 2021

Hi Amy, thanks for leaving us a review! We are glad that you're pleased with your experience both with our products and support staff. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to hearing from you again.

IT

Iris T.

Constituent Reporting Analyst

Higher Education

### "Easy to use for non-technical user"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

January 22, 2021

I'm very satisfied with Import Omatic. It works well with RE/NXT. Although there is already a RE Import in the database version, Import Omatic provides a more flexible and easy to use for any non-technical user.

Pros

It is a great a great platform for RE and NXT for data import. Our department relies on Omatic daily. The best part is the customizable set up on different module to check duplicates. Duplicates is always the issue in our database. The data dictionary and static field can be re-used and cut our development time half every time we create a new job.

Cons

Automation in RE desktop version is not available.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 25, 2021

Hi Iris, thanks for leaving us a review! We are glad that you're pleased with your experience both with our products and support staff. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to hearing from you again.

KL

Kim L.

Director, Shared Services

Non-Profit Organization Management

### "If you have RE - then you NEED to have Omatic"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

January 22, 2021

Pros

Importomatic is the single most important third party upgrade to RE. Simple to use - it has saved us thousands of hours in importing and has helped tremendously in keeping our database clean.

Cons

Setting up configuration files can be tricky and you really need to know what each type of import needs in terms of required fields.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 25, 2021

Hi Kim, thanks for leaving us a review! We are glad that you're pleased with your experience both with our products and support staff. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to hearing from you again.

ER

Evan R.

Donor Dev. Specialist

Non-Profit Organization Management

### "Great Integration for Classy-Salesforce "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 22, 2021

I highly recommend this product! Our non-profit has only positive things to say regarding Omatic Cloud Software. Considering that we are to small to have a formal IT department and do not have a Developer on staff- this eases burden, permitting us to focus our efforts on mission. In 2020, that meant feeding over 6.5 million meals to families whose livelihoods were drastically impacted by Covid-19.

Pros

The support team aiding in set-up made the process seamless. This system has not only reduced duplicate data within our CRM by 95%, but has increased confidence amidst our organization’s leadership with CRM reporting.

Cons

I found it somewhat challenging to asses platform error messages. Having an online reference for error messages with troubleshooting measures would be a great resource for consumers. I believe it would not only build confidence through understanding data flow, but also cut back on need of tech support with issues that may be resolved by the user.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 25, 2021

Hi Evan, thanks for leaving us a review! We are glad that you're pleased with your experience both with our products and support staff. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to hearing from you again.

BK

Beth K.

Donor Relations Coordinator

Non-Profit Organization Management

### "Cutting out the Middle Man"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

December 22, 2020

Everytime I have reached out for help I've been pointed to addtional resources, which is helpful.

Pros

I like that this was already a partner with Raiser's Edge and the designers had a good understanding of data mangement and the Raiser's Edge. With training I've been able to utilize omatic to import info into RE and create new imports.

Cons

There are so many nuances and details. It would be nice to be able set defaults, like anytime a zipcode is imported it is the end result is the same no matter the import.

Reasons for choosing Omatic Cloud

Omatic connected to or was flexible to be the other software we utilize as an organization.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 23, 2020

Hi Beth, thanks for leaving us a review! We are glad that you're pleased with your experience both with our products and support staff. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to hearing from you again.

[View all Reviews](https://www.capterra.com/p/169386/ImportOmatic/reviews/)

Popular comparisons

[Aplos vs Omatic Cloud](https://www.capterra.com/compare/118759-169386/Aplos-Accounting-vs-ImportOmatic)[Continue to Give vs Omatic Cloud](https://www.capterra.com/compare/142350-169386/Continue-to-Give-vs-ImportOmatic)

[Sumac vs Omatic Cloud](https://www.capterra.com/compare/144095-169386/Sumac-vs-ImportOmatic)[MonkeyPod vs Omatic Cloud](https://www.capterra.com/compare/169386-203848/ImportOmatic-vs-MonkeyPod) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)