# Page 5 | Omatic Cloud Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Omatic Cloud the right Fundraising solution for you? Explore 115 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/169386/ImportOmatic/reviews --- Omatic Cloud 4.4 (115) [View alternatives](https://www.capterra.com/p/169386/ImportOmatic/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of Omatic Cloud ## Showing most helpful reviews Showing 101-115 of 115 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DC Donna C. Dir of Marketing and Media Strategies Non-Profit Organization Management Used the software for: 2+ years ### "Helps with a difficult process" February 21, 2019 4.0 I was not involved in our IOM experience from the beginning but I am the one who has taken it over the finish line in our organization. The support person who helped understand what I was doing was great. She helped me configure our profiles so that we are successful in dong our imports. The process of importing a lot of records is very time consuming but it works and with few exceptions, now that we know what we are doing. Pros IOM gives us control over importing information into Raiser's Edge. Cons It is not as intuitive as we would like. Review Source SC Savina C. Program Associate Non-Profit Organization Management Used the software for: 1-2 years ### "Overall, ImportOmatic is easy to use and fairly intuitive to setup." February 22, 2018 4.0 Pros We like having the ability to do imports and get data into Raiser's Edge quicker, especially leading up to our busy Run/Walk event. Cons The duplicate search feature doesn't always work as we would like it to, other than that we are pretty happy with this software. Review Source EB Erin B. Database Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Very helpful tool. " February 22, 2019 4.0 Great! Once you have mastered or are much more comfortable with setting up profiles, it becomes an amazing tool. Pros The ability to import many different data fields via one spreadsheet. Cons The learning curve for setting up profiles took some time. Review Source KL Kendra L. Database Manager - Fund Development Philanthropy Used the software for: 6-12 months ### "Import Omatic Feedback" February 20, 2019 5.0 Pros I like the ability to pull online gifts down from Luminate and have them go straight to a bath in Raiser's Edge. Definitely a simplified process than what I had to do before. Cons The exceptions are in-explainable sometimes and there are a few recurring gifts that we find never made it to our database and not sure why. Review Source AM Andrew M. Manager of Audience Development Non-Profit Organization Management Used the software for: Less than 6 months ### "Still figuring things out" December 1, 2020 4.0 It seems daunting to use at first, but I think with continued use it will get easier and easier to use the software in an efficient way. Pros This software is such a time saver when it comes to migration records. I appreciate how flexible the software is with importing a variety of records and relevant data. Cons I always get a large number of exceptions when I import large records and still don't know how to settle them. Review Source Response from Omatic Software December 2, 2020 Hi Andrew, thanks for leaving us such a wonderful review! We are thrilled that you're pleased with your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to hearing from you again. FÖ Furkan Ö. Student Mechanical or Industrial Engineering Used the software for: I used a free trial ### " Export, Efficiency, Happiness, Convenience" December 13, 2020 5.0 A great experience! High efficiency, happiness. Pros Customer Service Convenience, Effective and Efficient Database, Thanks to this program; we were able to gain convenience and effectiveness with in us. Cons Generally the problem ends with the help of customer service I am stuck with. For this reason, I have nothing negative to say. Review Source SC Sue C. Assistant Director, Advancement Services Education Management Used the software for: Less than 6 months ### "ImportOmatic - easing our import process" February 26, 2019 4.0 We are using ImportOmatic to import our education records for new graduates. This was a laborius process in Raiser's edge requiring multiple imports that can now be done with one import with ImportOmatic. This will be a huge time saver. Creating the profiles is more problematic however, it really requires a lot of support from ImportOmatic to get the profiles working correctly. Pros Being able to import multiple kinds of records with just one import Cons The difficulty of creating profiles on your own Review Source SP Shakhawat P. Data Manager Fund-Raising Used the software for: 1-2 years ### "Import-O-Matic Functionality" February 26, 2019 4.0 Pros Import without the requirement of Import ID of the record. Also import different areas of RE that RE can't handle easily. Cons Exception file doesn't come with a reference to the original csv file. So I have to match it manually. Review Source AR Ann-Kathryn R. Development Associate Non-Profit Organization Management Used the software for: Less than 6 months ### "Your Dreams Have Come True" February 2, 2021 5.0 Pros The Import tool in Raiser's Edge is remarkable, but extremely fraught with confusion & danger. ImportOmatic is a g\*d-send for database administrators like me, who constantly have huge amounts of data to enter that is about half in the DB already, & half brand new. The import duplicate management tools are fabulous. Cons The setting up of profiles is extremely complex, and seems to have some redundancies. Once it is set up, though, there is smooth sailing ahead. Review Source Response from Omatic Software February 10, 2021 Hi Ann-Kathryn, thanks for leaving us a review! We are glad that you're pleased with your experience both with our products and support staff. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to hearing from you again. KL Krista L. Associate Director, Data Center Hospital & Health Care Used the software for: 6-12 months ### "Happy with our decision to move forward with OMatic" February 15, 2019 5.0 Very good, we've been so happy with our investment Pros How it now takes us 2 days to enter 3,000 gifts instead of a week Cons Some of the fields I want to import are not an option Review Source EW Elizabeth W. Database Manager Higher Education Used the software for: 1-2 years ### "ImportOmatic makes my job easier" February 15, 2019 5.0 In my last job, I had a lot of imports to do and did them through Blackbaud using the import id's for the constituent or student and the id's for each field. ImportOmatic imports field for field. Love that. Saves so much time. You can use the same import multiple times. Pros I don't need to use import id's for each field Cons Matching criteria is sometimes confusing Review Source AH Amy H. Coordinator of Advancement Services Non-Profit Organization Management Used the software for: Less than 6 months ### "Great Product" January 22, 2021 5.0 Our whole process went great, training and all. They work with you on everything!! Pros Very user friendly and easy to use. Training was super helpful Cons There are not problems that we have found yet!! Reason for choosing Omatic Cloud It integrated with Raisers Edge Review Source Response from Omatic Software January 25, 2021 Hi Amy, thanks for leaving us a review! We are glad that you're pleased with your experience both with our products and support staff. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to hearing from you again. MS Munaa S. Database Administrator Used the software for: Less than 6 months ### " It is worth the money and has made importing process a breeze. " February 26, 2018 5.0 Pros Importing process is much easier. No previous clean up and creating records before import process. I use it for both importing Luminate Gifts - and csv spreadsheets. Cons Hard to get on the phone with support staff. So if you are in a middle of importing - you have to wait to hear back from the support staff. Instant support whether chat/phone will be great addition. Review Source SH Stephanie H. Database Manager Used the software for: Less than 6 months ### "a huge timesaver" December 21, 2017 5.0 Pros ImportOmatic helps reduce the number of duplicate records that naturally occur when importing compared to using the import tool with the Raiser's Edge Cons Our biggest obstacle with ImportO Matic is the inability to pause the process. We've had to take larger imports and break them down into a number of smaller projects Review Source AP Adam P. Development Assistant Fund-Raising Used the software for: 6-12 months ### "ImportOmatic" February 15, 2019 5.0 Pros I have been using this software for the last year and love how it can automate processes for our team! It can be a slight learning curve but the ImportOmatic team is quick to educate and help with any issues that come up. Cons The setup time was tedious, time-consuming, and non-user friendly. Review Source Similar Products Featured