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Thread Legal Software is the world’s only Matter Management software fully built on Microsoft 365. Enjoy the familiarity, power & security of Microsoft, with an interface and suite of functions, built specifically for legal. Flexible cloud-based software that adapts to your needs. Thread gathers everything you need to manage a client, case, or project, and your Microsoft tools and data ALL together into one intelligent interface; so you can streamline, simplify and improve how you work
Provider
eXpd8
Located In
Ireland
Foundation
1986
Open API
Unverified
Deployment
Cloud, SaaS, Web-Based
Training
Live Online, Videos, Webinars, In Person, Documentation
Support
Knowledge Base, Chat, Email/Help Desk, Phone Support
Thread Legal is designed for forward-thinking lawyers in law firms of all sizes and in-house legal teams.
Content Source: Thread Legal
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Thread Legal Reviews
Pros
I was pleased with the soft wear and found it user friendly and reliable.
Very good, we have had thread from its developmental stage and we have been impressed with the way it has developed.
The ease at which you can check all of the matters in the office. The template feature is very good.
Remote access, customisation of interface and significant improvement since initial release thanks to very responsive support.
Cons
There is nothing that I can actually find wrong with thread.
Lack of a client portal. Which I understand is in development.
It doesn't really work completely for what we need. Mac integration is poor.
I had lost some emails and was concerned about loss of data, and security.
"The Complete Solution"
Overall: I love the product. The support and training is great and they are always trying to improve.
Pros: It is a one stop shop for our case management and cloud storage solution. I love how everything integrates, mail, one drive ect.
Cons: small minor issue - i would love if the document preview pop up was bigger!
Vendor Response
"Full of information, and very good Customer Service"
Overall: Overall, it's great. The ease of retrieving information, and adding files, etc makes it worthwhile. It's also very refreshing to know if you have an issue, the response time is so quick and the guys that call are lovely.
Pros: The speed of response if we have any issues. The fact you can also 'personalise' your own Thread screen to suit your own purposes is great.
Cons: The Billing and Costing area is very hard to use properly - it's just not simple enough for us.
Vendor Response
"Excellent potential, but not there yet"
Overall: It has definitely made our job a lot easier in many respects, however it is also very frustrating at times.
Pros: Cloud-based and integrated with Office 365. Very easy to make templates. Developers are responsive to suggestions and many of ours have been implemented.
Cons: It's not at all intuitive so intensive training is necessary. There are numerous bugs and aspects of it regularly become unusable. Impossible to opt out of some "new features" that don't suit us. Visually it is quite unattractive. No mobile app and its mobile website is very difficult to work with.
"Thread for all your legal drafting and legal management needs "
Overall: For the short time I have been using it, it is exceptional.
Pros: First of all, the hands-on onboarding was magnificent. And the follow-up to see how things were going is great! The product itself, its just mind-blowing to me that I can get software that I can design to my specific drafting style. Hats off to the producers.
Cons: I dislike that I always have to login but otherwise it is very good
Vendor Response
"Thread in our office"
Overall: It helps running the office to the extent that I cannot imagine running without it. We survived COVID lock-downs thanks to the fact that we introduced Thread in time before it happened. That's how good it is.
Pros: I like the it seamlessly works with the Office package, how it picks up emails from Outlook and produces Word documents. I very much like the way it creates booklets / bundles. It certainly helps to have a responsive team of developers on the other end who listen to your suggestions. The phone messages, the office documents circulation and so on are very much improved thanks to Thread.
Cons: There are some functionalities that do not work the way I would like, e.g. Tasks or Scanned Items.
Vendor Response
